--- title: Clearstory Reviews meta_title: 'Clearstory Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 88 reviews by the users' company size, role or industry to find out how Clearstory works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 88 scale: '5' date_modified: '2026-08-07' parent_category: name: Construction Management url: https://www.g2.com/categories/construction-management --- # Clearstory Reviews **Vendor:** Clearstory **Category:** [Construction ERP Software](https://www.g2.com/categories/construction-erp) **Average Rating:** 4.8/5.0 **Total Reviews:** 88 ## About Clearstory Clearstory is the only purpose-built technology for managing Change Orders between construction stakeholders in real time, delivering unmatched transparency and speed. With all projects, trades, and Change Orders in one place, our cloud-based Change Order Request Log provides the visibility needed to reduce risk and foster trust. Designed for contractors of all types, Clearstory is easy to adopt, streamlines communication, and modernizes the T&M Tag and Change Order approach to simplify processes and save time and money. ## Clearstory Pros & Cons **What users like:** - Users find Clearstory incredibly **easy to use** , streamlining subcontractor cost management with intuitive, organized features. (19 reviews) - Users appreciate the **effective tracking of change orders** with Clearstory, enhancing transparency and ease of project management. (14 reviews) - Users love the **efficient tracking** capabilities of Clearstory, enhancing transparency and ease of managing change orders. (12 reviews) - Users appreciate the **efficiency improvement** of Clearstory, which enhances accuracy and transparency in pricing and tracking. (11 reviews) - Users emphasize that Clearstory enhances **organization** by centralizing all project documents and communications in one easy-to-navigate platform. (11 reviews) - Centralization (8 reviews) - Document Management (8 reviews) - Project Management (8 reviews) - Team Collaboration (8 reviews) - Construction Management (7 reviews) **What users dislike:** - Users feel Clearstory is lacking **essential features** that could significantly enhance usability and efficiency. (6 reviews) - Users find the **difficult navigation** of Clearstory frustrating, especially with its complicated T&M and search functionalities. (3 reviews) - Users find **difficult customization** challenges in Clearstory, slowing down reports and complicating minor adjustments and updates. (2 reviews) - Users find a **difficult learning curve** with Clearstory, hindering adoption and maximizing its features effectively. (2 reviews) - Users find the **difficult setup** of Clearstory challenging, particularly with the initial configuration of rates and modules. (2 reviews) - Users find the **learning curve challenging** for Clearstory, particularly with T&M module usability and features. (2 reviews) - Users find the **limited functionality** of Clearstory frustrating, particularly lacking the ability to issue change orders. (2 reviews) - Permission Issues (2 reviews) - Poor Usability (2 reviews) - Slow Loading (2 reviews) ## Clearstory Reviews ### 1. Quick Adoption, Easy to Use, A Win For All Stakeholders **Rating:** 5.0/5.0 stars **Reviewed by:** Adam D. | Division Leader - Commercial, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Clearstory?** It's an incredibly intuitive program that is easy for both the field and office personnel to use. Additionally, the ability to add photos and other documentation to work tickets helps both sides understand why the change event happened. I was shocked by how quickly the program was implemented into our work flow. We find ourselves using the program multiple times to update the project team and accounting about pending change orders. **What do you dislike about Clearstory?** There are few things to really dislike about Clearstory. We have run into some issues with connectivity and auto population of labels when creating a T&M tag. Many of our projects are in remote areas with spotty cell signal coverage. **What problems is Clearstory solving and how is that benefiting you?** The change management process and helping us close both the timeline and argument associated with change events. **Official Response from Tony Fuller:** > Hi Adam! Thank you for your feedback! We're delighted to hear that Clearstory’s intuitive design and documentation features have made it easy for both field and office teams, and that the quick implementation has integrated smoothly into your workflow. If you encounter any connectivity issues or problems with auto-population of labels, please reach out to our support team for assistance. We’re glad to know that Clearstory is effectively streamlining your change management process and improving project timelines. Thank you for being a valued user! ### 2. Great Change Management Platform with Exceptional Visibility of Status **Rating:** 5.0/5.0 stars **Reviewed by:** Robert K. | Senior Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Clearstory?** 1) The ease of sending out change notifications. 2) The integration of Procore. 3) The implementation process was fairly easy. 4) The customer support during implementation. **What do you dislike about Clearstory?** 1) The only thing I dislike about Clearstory is that it does not have the ability to actually issue change orders. The issuance of change orders still has to occur in Procore. **What problems is Clearstory solving and how is that benefiting you?** Clearstory is helping with the process of sending and tracking change notifications and the processing of change orders in a timely manner with visibility from all parties into the stage of the change process. **Official Response from Tony Fuller:** > Thank you for your feedback! We're glad you find Clearstory’s change notifications, Procore integration, and easy implementation valuable, and that our support team has been helpful. We understand your concern about not being able to issue change orders directly, but we're pleased that Clearstory enhances visibility and efficiency in tracking and managing changes. Your input is appreciated as we continue to improve our platform. ### 3. Great Concept and Platform Requiring a Bit More Fine-Tuning **Rating:** 3.5/5.0 stars **Reviewed by:** Jeremy W. | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Clearstory?** I most enjoy that Clearstory provides 1 central location for all change information between a GC and its subcontractors, or potentially between an owner and its GC. It promotes better communication about changes and complete transparency for all parties at any given time. I also like the notifications and email delivery system to notify of changes submitted or outstanding pricing required. **What do you dislike about Clearstory?** I feel like Clearstory is at times, not quite intuitive in its function and button clicks. The placement of certain buttons, how to apply filters and sorts, and the organization of information feels a bit clunky and "Beta"-like. That said, it does function well for its purpose with some much needed immediate improvements. The biggest issue is the separate Change Notification Log from the Change Order Log. Not having Open items awaiting pricing on 1 log to review creates an easy way to miss pricing and does not seem like the most concise way to organize information. I also think that the workflow from receiving changes, creating markups, sending comments back and forth, and ultimately approving an item with a new value is not intuitive or user-friendly. Some additional prompts for info at each change of status would help with this. Lastly, a more customizable CO Log format with a comment tab would allow for more useful CO Log exports for reporting outward. **What problems is Clearstory solving and how is that benefiting you?** Clearstory allows for all information regarding changes for all contractors on a project (or many!) to live in one central location. This transparency is much needed and a great improvement on offline logs and emails. ### 4. Application Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Clearstory?** Reports and ease of use for me as an admin. **What do you dislike about Clearstory?** Not being able to export user data to reconcile licenses. **What problems is Clearstory solving and how is that benefiting you?** Shows adoption across with number of projects, usage reports and etc. **Official Response from Tony Fuller:** > Hello! Thank you for your valuable feedback! We're delighted to hear that you appreciate Clearstory's reports and ease of use for administrative tasks. Your input about the challenge with exporting user data is noted and will be shared with our development team for consideration. Clearstory is designed to solve challenges related to project adoption and usage insights, helping administrators like yourself effectively manage projects and resources. We appreciate your business and look forward to continuously improving our platform to better meet your needs. ### 5. Useful tool for organizing and receiving changes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Clearstory?** This is a helpful program to use on a change heavy project or a project in which you are tracking the usage of allowances by changes or by T&M tickets. The customer support is direct and prompt. The real-time data that you can get from Clearstory helps track forcasting and risk if the processing side of changes takes longer to reflect real time data. It's largest advantage is its a one-stop shop for trades to submit changes to you eliminating the need to diligently track emails or save attachments. It is easy for everyday use. **What do you dislike about Clearstory?** Not a lot of customization in how you visually track or annotate changes at one-glance. There are ways to annotate and comment, but those are seen after clicking into individual views. If you need a single page to run through quickly while referencing notes, you have to get creative with how you represent that without doing double-work. **What problems is Clearstory solving and how is that benefiting you?** Forcasting in real-time and recieving changes from subs in a timely and tracked manner. ### 6. Easiest Platform to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Pabel M. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Clearstory?** I have been using this platform for 3 years, and it has been user-friendly since the beginning. It has many features that are very helpful, especially for change orders. **What do you dislike about Clearstory?** Sometimes the system shuts down on me and have to start all over. **What problems is Clearstory solving and how is that benefiting you?** Change orders were a hassle before but now with Clearstory it is easy to manage. **Official Response from Tony Fuller:** > Hi Pabel! Thank you for your positive review! We're thrilled to hear that Clearstory has been user-friendly and helpful for managing change orders over the past three years. It’s great to know that Clearstory has made managing change orders easier for you. If you experience any more system shutdowns, please contact our support team so we can assist you promptly. Thank you for being a valued user! ### 7. Used as a GC and Subcontractor. **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb F. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Clearstory?** The most helpful thing about Clearstory is the following: 1: Ability to populate commonly used material and equipment for the field to select for accurate accounting later. 2: Ability to have the tag signed that day by the site super, then have everyone on the project CC'd on a distribution so there are no suprises later. 3: Automatically totaling tags. No more manually adding up hours from a paper tag! 4: Easy revisions and markups **What do you dislike about Clearstory?** There is a little bit of a learning curve. Navigation is a little muddy at first, and takes some getting used to. When multiple tiers of users are on Clearstory, they need to be added in a specific order for things to integrate smoothly. GC-->Sub-->2ndTier Sub. If those are out of order things dont link perfectly. Sometimes a new sub will create a project before the GC has sent an invite. A way to link existing projects would be useful. **What problems is Clearstory solving and how is that benefiting you?** The biggest problem that Clearstory solves is in reguards to paper tags. No more paper tags! No more adding up hours by hand! No more losing tags in the work truck! ### 8. The complete Change Management cycle in one location! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Clearstory?** This is the first platform I've seen that ties digital T&M tickets to a fully-priced COR, even from a lower-tier trade to the next trade whom can then add their COR cover to it, which can also be used to create a COR to the owner. **What do you dislike about Clearstory?** It doesn't offer distribution lists for the various functions like distributing the different types of CORs to different consultants. All the logs export separately and there is no custom report to be able to download all the linked data showing the whole CM cycle. When filtered on a project(s) it would be best if thereafter each log you enter it was still filtered on the same project(s), and sometimes when filtered on one project it still shows data from other projects. **What problems is Clearstory solving and how is that benefiting you?** The biggest problem it solves is that it ties T&M tickets to one COR so it can be shown the ticket was submitted in a COR, and submitted in only one COR. A spreadsheet was required to do this before and subject to errors. **Official Response from Tony Fuller:** > Hello! Thank you for sharing your thoughts on Clearstory! We're pleased that you appreciate our platform's unique capability to link digital T&M tickets to fully-priced CORs, streamlining the Change Management cycle. We take note of your feedback regarding distribution lists and reporting. We're continuously working to enhance our features and will consider your suggestions for improvements. Clearstory's ability to tie T&M tickets to specific CORs is indeed a significant benefit, eliminating the need for manual spreadsheets and reducing errors in the process. Your insights help us refine and improve our service. ### 9. Overall, the experience has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Clearstory?** One stop shop for CORs and T&M tags. For the most part, the platform is very user friendly. If you have issues, the customer support team is very helpful. I had trouble figuring out how to change the COR number once created. Within 10 minutes, someone from the support team was on the phone with me and walking me through it. **What do you dislike about Clearstory?** It has been difficult to get buy in from our field team members. Many companies require a phisical copy of a T&M tag so it can be double the work for some. We are working to get everyone aqainted with the system but it is taking longer than anticipated. **What problems is Clearstory solving and how is that benefiting you?** Clearstory created a organized platform that properly hold and documents T&M tags and COR logs. We can clearly approve or respons to CORs and the sub contractor is able to respond back without going back and forth on an email chain. **Official Response from Tony Fuller:** > Hello! Thank you for sharing your experience with Clearstory! We're glad to hear that you find our platform user-friendly and appreciate our responsive customer support team. We understand your challenge with getting full buy-in from the field team, especially concerning physical copies of T&M tags. Would creating the tag on Clearstory and then printing a copy be a solution, in those instances? Clearstory's organized platform effectively manages T&M tags and COR logs, streamlining the approval process and facilitating seamless communication between you and subcontractors. Your feedback is valuable as we continue to enhance our services. ### 10. Clearstory is a great way to keep subcontractor change orders organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany C. | Project Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Clearstory?** Clearstory is a great tool to help myself and my team keep all of our subcontractor chnage prders organized and in one place. It's also helpful for the whole team to be able to see what change order requests are approved, in reveiw, or void. It is also user friendly and intuitive, so if you are new to using it, it is easy to get the hang of. The filters are also pretty handy. **What do you dislike about Clearstory?** I don't love that they changed the name, but that's not a big issue. **What problems is Clearstory solving and how is that benefiting you?** it's solving the problem on subcontractor COR's being in people's email and no one ever sees them. Keeps all COR's in one place. **Official Response from Tony Fuller:** > Hi Tiffany! Thank you for your review. It's fantastic to hear that Clearstory has been instrumental in keeping your subcontractor change orders well-organized. We are also glad to hear that you find it easy to use, as well as newcomers! Thank you again. ### 11. A good change in how I manage change orders and provide transparency to contractors. **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob S. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Clearstory?** The interface is straight forward to use and I really appreciate that Nima will reach out to other contractors to get them familar with Clearstory. Helps the overall onboarding for new trades. **What do you dislike about Clearstory?** I have not determined anything yet on what I dislike about Clearstory. **What problems is Clearstory solving and how is that benefiting you?** It is a central location for all of change orders on a project. Often times change orders get sent to other team members and never comes my way which creates a lot of risk when I don't discover it until much later. Now I know that everything I have on Clearstory is the latest and greatest. **Official Response from Tony Fuller:** > Hi Jacob! Thank you for sharing your positive experience with Clearstory. We're thrilled to hear that you find the interface straightforward and appreciate our efforts to assist with contractor onboarding. Regarding any concerns you may have, we're glad to hear you haven't encountered any issues so far. Clearstory aims to solve the challenge of centralized change order management, ensuring all project changes are transparent and up-to-date. We're pleased this has benefited you by reducing the risk of overlooked change orders and providing clarity on project updates. Thank you for choosing Clearstory for your project needs. ### 12. Great Product for contractors if you have time to setup **Rating:** 5.0/5.0 stars **Reviewed by:** PJ G. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Clearstory?** Ability to have materials and labor rates and COR rates prebuilt in so that your team does not fail and a systemwide COR log It is not like competitor products and has a different function **What do you dislike about Clearstory?** Not dislike - but wants 1. Integration with an AIA billing software - FlashTrak 2. Labor rate calculator for each labor rate - where you can put in the wage and fringe and add the indirect and company fringes and taxes to make a final rate 3, Ability for administrator to see all custom items added by users so they can be incorporated into the master templates 4. Add the ability to do outbound RFIs and an outbound RFI log within the system or add an inbound relevant RFI log so they are added to COR by reference / hyperlink 5. Ability when sending a COR to identify Status prior to sending versus after sending. 6. Fix the error on Analytics where you can't see the totals by customer 7. When adding a customer - add to all offices automatically 8. In order to achieve emails - add the ability to have an authomatic cc address - we overcome this by adding as a customer today. 9. Ability to have a mail aliases when sending out so you don't have multiple accounts per user. 10. Ability to have a production based COR to tie to labor and materials - similar to RS means - production rate per hour based Qnt = materials, hours etc. like RS means or similar **What problems is Clearstory solving and how is that benefiting you?** Partially getting rid of excel from our process. Excel is great however users Re lazy and will grab the last template they used versus setting up a new template based on the layered version and adding all of the Relevant info **Official Response from Tony Fuller:** > Hi PJ, thank you for your review! It's great to hear that you find the product helpful for contractors, particularly with its ability to provide pre-built materials and labor rates and a system-wide COR log. I understand that while you don't have any dislikes, you have some suggestions for improvement. It's great that you are able to provide constructive feedback that can help us enhance our product; I will pass these suggestions along. Thank you again for sharing your thoughts! ### 13. Extracker Is A Subcontractor's Dream for T&M and Change Order Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jake A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Clearstory?** As a growing subcontractor, we have always struggled with creating, tracking and managing T&M tickets and change orders. Since implementing Extracker companywide, we have seen more T&M buy-in from our field personnel. This has resulted in more billable change orders and higher profit revenues. Gone are the days of using paper T&M tickets and using excel to track change orders. Extracker has been fantastic for our company. **What do you dislike about Clearstory?** Being an early adopter of Extracker exposed us to some of their growing pains along the way. It would be frustrating to work on a change order and have it disappear after clicking the submit button. However, every time we had an issue with Extracker, I would reach out to their online chat and within minutes, I'd have someone from tech support working with me to identify the problems and then push their team to make the fixes in a flash. **What problems is Clearstory solving and how is that benefiting you?** Extracker is solving our T&M and change order management operations, making the process more efficient and increasing opportunities to capture revenue that may have been lost otherwise. **Official Response from Tony Fuller:** > Hi Jake, thank you for your review! It's great to hear that Extracker has been a fantastic solution for your company as a growing subcontractor. It's especially good to hear the software has helped you to improve the T&M buy-in from field personnel, resulting in more billable change orders and higher profit revenues. Regarding the issues you faced as an early adopter, it's amazing to hear that our support team was able to quickly identify and fix the problems you experienced. Thank you again for your feedback! ### 14. Easiest and most impactful platform integration **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Clearstory?** Extracker was the most straightforward new platform/software integration we've had in our company. Likewise, its impact on our company was quickly noticeable and very effective. Extracker provides organization for our T&M tickets and CORs while saving us time by organizing and tracking it all in real-time. Once the field became efficient with using Extracker, I no longer had worry about keeping control of paper tickets, signatures, and cell phone photos for all of my CORs. **What do you dislike about Clearstory?** Not all GCs and superintendents require the same steps in getting T&M tickets processed, so it is difficult to stick to the sequence of events needed in Extracker to proceed to CORs. This is addressed, for example, by being able to bypass signature requests. **What problems is Clearstory solving and how is that benefiting you?** Field ticket control and COR tracking. It is benefiting me by saving me time and energy now that I no longer have to keep control of every paper ticket, photos, signatures, and receipts from all of my job sites. ### 15. Easy to use and easy to train others on! **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly W. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Clearstory?** I love the ease of use and how it helps to prevent COR's getting lost in e-mails or paper tags getting lost. **What do you dislike about Clearstory?** I don't love the "customer reference number", I wishe there was an option to rename it as we would like - same for "issued co number" **What problems is Clearstory solving and how is that benefiting you?** it's solving losing COR's via e-mail for us at the jobsite ### 16. Project Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Clearstory?** It keeps all my change orders in one place. I also like that I can see previous change orders. **What do you dislike about Clearstory?** When I change the status to potential change order I have to include an email otherwise it won't update. The change of status is just for me to track, once it's approved, I'll include all of the subcontactor's email. **What problems is Clearstory solving and how is that benefiting you?** -Keeps all my change orders in one place (Old, new, and revised). -Holds my subcontractor's accountable (at the beginning of all my projects, I let my subcontractors know that if it's not on Clearstory, I won't review it). **Official Response from Tony Fuller:** > Thank you for your feedback! We're glad to hear that you appreciate the centralization of change orders and the ability to track previous ones. Regarding your concern about changing the status to potential change order, you an un-check the "Send Individual update emails to below emails addresses" box to bypass having emails entered. Feel free to start a chat the next time you are logged in to discuss this further! Clearstory is designed to solve challenges by centralizing all change orders and ensuring accountability among subcontractors. We're delighted this has been beneficial for you in maintaining organized records and accountability standards on your projects. We value your feedback and look forward to continuing to support your project management needs. ### 17. Streamlined T&M and COR process! **Rating:** 5.0/5.0 stars **Reviewed by:** Darragh L. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Clearstory?** Clearstory have streamlined the T&M and COR process for contractors and subcontractors by providing a centrailized T&M/COR platform. **What do you dislike about Clearstory?** Nothing at this time, the Clearstory team are very helpful with support and encourage feedback. **What problems is Clearstory solving and how is that benefiting you?** Clearstory has helped with T&M tracking and exposure, pricing of T&M slips and tracking of COR from subcontractors. **Official Response from Tony Fuller:** > Hi Darragh! Thank you for your review. It's great to hear that the Clearstory platform has efficiently streamlined these aspects for contractors and subcontractors through centralized tracking. We love hearing that Clearstory's solution is effectively addressing T&M tracking, pricing, and COR monitoring, ultimately enhancing construction management. We are also glad you have received helpful support along the way! Thank you again! ### 18. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Paolo S. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Clearstory?** Easy to use, very quick interface, creating and uploading process are very intuitive. I was suggested to do the training, but I've been fine without it. **What do you dislike about Clearstory?** I honestly don't have any complaints, maybe the UX can be worked on a little bit, but it's no big deal in my eyes. **What problems is Clearstory solving and how is that benefiting you?** It's making life a lot easier when trying to justify costs that were not taken into account at first. **Official Response from Tony Fuller:** > Hi Paolo! Thank you for sharing your positive experience with Clearstory! We're glad to hear that you find our platform easy to use and appreciate its intuitive interface for creating and uploading. We appreciate your suggestions about improving the user experience (UX) and take them into consideration. It's great to know that Clearstory is helping you streamline cost justifications by accounting for previously overlooked expenses. Your feedback encourages us to continue delivering a user-friendly and valuable service. ### 19. Easy to use as owner side and easy to explain to subcontractors **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Clearstory?** Gives you great control over all your change orders. It's easy to identify if they are either approved, pending, or rejected. The summary Extracker creates whenever you export a change order log is the most useful tool to compare your total cost including the original contract. **What do you dislike about Clearstory?** Even when Extracker is easy to use, you can't customize some features that might be more accurate to your project. For example, Extracker lets you rearrange columns, and hide/unhide the ones you need in the CO Log; but you can't rename some column titles and/or add a new one. **What problems is Clearstory solving and how is that benefiting you?** Document organization and financial control. The benefits are in identifying when the cost on my project is higher than expected as well as an easy link between PROCORE and Extracker. **Official Response from Tony Fuller:** > Hi David, thank you for your review! We're pleased that Clearstory simplifies change order control and communication with subcontractors. Clearstory's organization and financial oversight benefits are evident in your ability to identify cost discrepancies and seamlessly integrate PROCORE and Extracker. While Extracker offers useful features, we understand your desire for more customization options. Your input is crucial as we enhance our platform. Thank you again for your review. ### 20. Easy tool to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanne K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Clearstory?** Ease of use. All information clear to follow and kept in one place. **What do you dislike about Clearstory?** There is nothing to dislike about Clearstory **What problems is Clearstory solving and how is that benefiting you?** All the information about one project is kept in order that is easy to follow and all accessible with one finger click. ### 21. Easiest way to track change orders **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff K. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Clearstory?** Tracking status of change orders for a job that I can share with our GC customers. **What do you dislike about Clearstory?** Entering a revision has been an issue. Sometimes i want to update a COR with a new revision, but it isn't clear exactly how to do it. In the past I have overridden the number but nowthat doesn't work and it gives me an issue saying there's another COR with that name. Adding a #X.1 makes it unclear for everyone so i try to avoid that. But often times we submit a revision that should override previous versions. **What problems is Clearstory solving and how is that benefiting you?** Live change order logs makes it so our customer and us have the same expectations and understanding of pending COs, avoiding any surprises. Also field can upload T&M tags easily for GC approval and minimizing project manager involvement. **Official Response from Tony Fuller:** > Hi Jeff, thank you for your review! We are happy Extracker is making your life easier while eliminating unwanted surprises for you and your customer. You mentioned revision issues - I will have someone from our Customer Success team contact you on this. Stay tuned! ### 22. Clearstory in Industrial Construction **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Clearstory?** Clearstory is a great tool for organizing Change Management on large projects. I appreciate the Change Notification tool the most. **What do you dislike about Clearstory?** Clearstory's flexibility is impeded by confusion on the part of senior member of our team. Clear directions for first time and inexperienced users would be helpful. **What problems is Clearstory solving and how is that benefiting you?** Clearstory takes complicated Change Management communications, and organizes the information in one place. This make my day more productive. **Official Response from Tony Fuller:** > Hello! It's great to hear that Clearstory's Change Management capabilities, particularly the Change Notification tool, have been instrumental in streamlining your processes. The way Clearstory simplifies complex communications and centralizes information seems to be making a significant positive impact on your productivity. Your feedback provides valuable insights into how Clearstory is effectively addressing the needs of professionals in industrial construction. We do offer training for new users as well as an expansive Knowledge Center. Please feel free to let your team know they can reach out anytime for assistance. Thank you again! ### 23. Straight forward and far more efficient way to complete a historically inefficient task. **Rating:** 4.5/5.0 stars **Reviewed by:** artin S. | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Clearstory?** Remote signing, removes traditional geographic and physical barriers allowing quickr processing and negotiation of T & M work. **What do you dislike about Clearstory?** Like any application or program there are miniscule interface issues. Along with preference differences a more customizable interface would be helpful and the ability to edit signed tags (or at least revise). **What problems is Clearstory solving and how is that benefiting you?** T&M administration, communication, and payement (at least negociation of payment). **Official Response from Tony Fuller:** > Hi Artin! Thank you for sharing your insights about Clearstory! We're pleased to hear that you find our platform straightforward and efficient, streamlining historically inefficient tasks. It's great that you appreciate the remote signing feature, enabling quicker processing and negotiation of T&M work regardless of geographic barriers. We take note of your feedback regarding interface customization and the ability to edit signed tags, and we'll consider these suggestions for future improvements. Clearstory is making a positive impact by solving T&M administration challenges, enhancing communication, and facilitating payment negotiation. Your feedback helps us continue refining our services. Thank you again! ### 24. Extracker is Cool! **Rating:** 5.0/5.0 stars **Reviewed by:** Cherelle S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Clearstory?** I like that everything lives in one place. You can be updated in real-time, and it keeps track of the history. Not to mention, the support service is stellar. They have always been helpful, whenever a question arises. **What do you dislike about Clearstory?** No comment on this, I like everything about Extracker and what they have to offer. **What problems is Clearstory solving and how is that benefiting you?** We used Excel and our internal software to track Change Orders. We would constantly have to re-send CORs via email. Now it's all in one place; you can download a COR log in seconds. It's an excellent way to ensure the client and the customer are on the same track. ### 25. Change orders made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Clearstory?** Everything lives on one platform. I like how transparent it is, and how it removes a lot of redundant steps from the process. **What do you dislike about Clearstory?** Owner prefers a different platform so I cannot send the Change Order to them directly. **What problems is Clearstory solving and how is that benefiting you?** Change Orders and T&M tickets **Official Response from Tony Fuller:** > Hello! Thank you for your review. We're thrilled the platform is streamlining your Change Orders process. Having everything in one place and eliminating redundant steps is a definite advantage. ### 26. Extracker has made keeping track of time and material work much easier and much more organized **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Clearstory?** It is intuitive and easy to use. Everything is kept in one place so there is no risk of loosing things or not having adequate records. **What do you dislike about Clearstory?** It would be nice to be able to see the status of other team members tickets so you know when you to reach out for status updates. **What problems is Clearstory solving and how is that benefiting you?** Managing time and material work via tickets that can be easily organized, tracked, and submitted to clients. **Official Response from Tony Fuller:** > Hi Andrew, thank you for your review! It's great to hear that you find Extracker intuitive and easy to use, with everything in one place, reducing the risk of lost records. As for your dislike regarding other team member tickets, I will make sure your CSM reaches out to discuss. Thank you again! ### 27. Processing Change Orders as easy as processing submittals on your favorite platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Clearstory?** Visibility amongst all team members (General Contractor Team & Subcontractor Team) as to what changes are submitted, outstanding, approved, marked up for revision, rejected, etc.. **What do you dislike about Clearstory?** Integration is not currently available for the SAP system that my company uses. This causes the need for double entry between the platforms. This isn't a deal breaker since the system saves time in all other aspects of the change order review process. **What problems is Clearstory solving and how is that benefiting you?** Reduces time in processing change orders Eliminates wasteful administrative efforts related T&M Ticket and Proposal processing Eliminates the need to reconcile change order logs with subcontractors Eliminates paper T&M tickets on the project **Official Response from Tony Fuller:** > Thank you for your review! It's great to see that Extracker is helping you reduce the time required for processing change orders, eliminating wasteful administrative efforts, and eliminating the need to reconcile change order logs with subcontractors. Additionally, by eliminating paper T&M tickets on the project, Extracker is promoting sustainability and reducing the environmental impact of the project. Overall, it sounds like Extracker is benefiting your team in many ways and helping to streamline the change order review process. As for integration with SAP not being available, I will pass this along to our product team for review - thank you! ### 28. Works Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Clearstory?** This program has helped streamline our process. Our team has managed to integrate it painlessly. **What do you dislike about Clearstory?** Everything works great. The one thing I would like to see added is auto login on the app. **What problems is Clearstory solving and how is that benefiting you?** Streamlines processes, creates clarity from the field to the office. **Official Response from Tony Fuller:** > Hi Ryan, thank you for your review! We are glad to hear that Extracker has been easy to use and is helping to streamline your process. As for the auto login on the app, I will pass that suggestion along - thank you! ### 29. Easy to use and the biggest time saver I've found with construction tech in the last decade. **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob W. | Senior Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Clearstory?** Centralized format to view all change orders received on a single project while providing the ability to see all projects with an accessible filter. **What do you dislike about Clearstory?** The requirement to issue email notifications to subcontractors when a change order is approved in the system. There should be a way to disable this function during the job setup. The contractor will get a formal subcontract change order from the respective GC as their notification of approval. Why hit them with multiple emails? **What problems is Clearstory solving and how is that benefiting you?** Centralizing the location of all change orders into a single interface. It removes the risk of missing an email or text with a cost impact at the time a job is closed. **Official Response from Tony Fuller:** > Hi Jacob, thank you for your review! It's great to hear that Extracker has been the biggest time saver you've found in construction tech in the last decade. Regarding email notifications, I see what you mean and appreciate your thoughts! I will pass this valuable feedback along, so it can be taken into consideration for future updates to the system. Thank you again for taking the time to provide your feedback on Extracker! ### 30. Great tool for tracking change orders and T&M tickets. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Clearstory?** Utilizes a simple and intuitive interface. **What do you dislike about Clearstory?** I honestly can't think of any negative aspects of Clearstory. It takes a bit to get old dogs to learn new tricks, but it shouldn't, as it's very easy to use. **What problems is Clearstory solving and how is that benefiting you?** Managing and tracking tickets in a timely manner. Collecting authorizations digitally is a time saver. ### 31. Useful and worth it **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Clearstory?** The best part is extracker keeps everything organized and eleminates paperwork. All in one place. No longer need to track down pictures with T&M tickets. **What do you dislike about Clearstory?** Only downside is it's rather new to some of our customers. At first they hesitate on using/signing tags with this software. **What problems is Clearstory solving and how is that benefiting you?** Ways around for when customer doesn't want to use our extracker. ### 32. very helpful in managing t and m **Rating:** 4.5/5.0 stars **Reviewed by:** Linda R. | Manager of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Clearstory?** one place repository for all slips and workflow **What do you dislike about Clearstory?** have to tie tm to cors and not closing out so only we can issue tickets **What problems is Clearstory solving and how is that benefiting you?** paper tm is now eliminated and we can focus on work vs finding and signing paper ### 33. Professional change order look and time saver as you learn the process **Rating:** 5.0/5.0 stars **Reviewed by:** Tom M. | Special Projects Manager/Estimator, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2023 **What do you like best about Clearstory?** The ease of the program once you have used it a few times. **What do you dislike about Clearstory?** Nothing at this time. The more you use the software, the better you get at it. Learning the ins and outs. **What problems is Clearstory solving and how is that benefiting you?** Ease of creating a change order, time saver, professional look, one spot to have everything located. **Official Response from Tony Fuller:** > Hi Tom, thank you for your review! It's great to hear that you find the software easy to use and that you appreciate its ability to save time and give a professional look to change orders. It's also great to know that you haven't found anything to dislike about Extracker. Thank you again! ### 34. Extracker is incredibly easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Clearstory?** The ease of writing tags and being able to send signature requests saves time and money in the field tracking down a paper tag signature. **What do you dislike about Clearstory?** I have yet to find a downside to Extracker **What problems is Clearstory solving and how is that benefiting you?** Extracker has solved our problem of paper tags sitting on the GC's desk for extended periods of time. We are able to get real time responses. **Official Response from Tony Fuller:** > Hey Chris, thank you for your review! We're thrilled that you find Clearstory incredibly easy to use and appreciate its time and cost-saving features, such as quick tag writing and signature requests. Your positive experience with Clearstory is valuable to us, and we're glad to hear you haven't encountered any downsides. Thank you again for your review. ### 35. Extracker Roll-Out **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | Field Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about Clearstory?** Storing and organizing documents from multiple parties with the ability to modify and communicate changes. **What do you dislike about Clearstory?** Some of the features may be difficult to understand without a tutorial. **What problems is Clearstory solving and how is that benefiting you?** Changes in project design. Ability to communicate design changes with multiple parties at once. **Official Response from Tony Fuller:** > Hi Tyler, thank you for your review! It is awesome to hear that Extracker is improving your ability to stay organized with multiple parties. You mentioned that some features are difficult to understand without a tutorial, but I have good news on that front! We will soon release a new feature that will improve navigating the app as well as understanding available features. Thanks again for your feedback! ### 36. Very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Clearstory?** The speed at which you receive a response from the GC when it pertains to getting signatures. **What do you dislike about Clearstory?** The only part that I dislike is the fact that after you submit a request for signatures you cannot change, edit or alter your ticket if you forgot to add something or made a mistake on the times, manpower etc. **What problems is Clearstory solving and how is that benefiting you?** Getting ticket's submitted to the office in a timely manner. **Official Response from Tony Fuller:** > Thank you for your review! We are glad to hear that Extracker is helping you submit tickets faster resulting in faster responses from your GC. As for your dislike, you can cancel a signature request, make any changes, and re-submit; Feel free to reach out via chat if you want to discuss this further. Thank you again for your feedback! ### 37. Fast and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Victor Z. | Foreman, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Clearstory?** The tickets go to everyone they need to I less then 1 minute **What do you dislike about Clearstory?** That it needs internet to work.and it doesn't same the emails **What problems is Clearstory solving and how is that benefiting you?** If am doing the same ticket the next day it would be nice to save the emails of the same people **Official Response from Tony Fuller:** > Hi Victor, thank you for your review! We're thrilled that you find Clearstory fast and user-friendly, with efficient ticket distribution. We do offer an offline mode on the mobile app that you may find useful! Thank you again for you review. ### 38. Easy to use and a great way to keep track of tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Clearstory?** How well organized everything is, its so easy to use. **What do you dislike about Clearstory?** I havent experienced anything negative, so far so good. **What problems is Clearstory solving and how is that benefiting you?** Keeping track of change orders and ticket work. **Official Response from Tony Fuller:** > Hello! It's great to hear that you find Extracker well-organized and easy to use. It's also good to know you haven't experienced any negative aspects. Thank you for sharing your thoughts! - [View Clearstory pricing details and edition comparison](https://www.g2.com/products/clearstory/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A37%3A00+-0500&secure%5Bsession_id%5D=4e2aa013-4699-40d8-adfa-0f73bdfa7202&secure%5Btoken%5D=3d82c7e946ba4db3b4b3905edd97e2d7d64a73ed888b5dde9238cbf8e09e1d06&format=llm_user) ## Clearstory Integrations - [Procore](https://www.g2.com/products/procore/reviews) ## Clearstory Features **Additional Functionality** - Commercial - Quality Control Management - Reporting & Statistics - For AEC Industry - Timesheet Management - CRM - For Residential - Real-Time Data - Customizable Reports - Contractor Management - Scheduling - Financial Management - Inventory Management - Mobile Access - Offline Access - Purchase Order Management - Supplier Management - Change Order Management - API - Activity Dashboard - RFI & Submittals - AI Copilot - Subcontractor Management - Status Tracking - Incident Reporting - Bid Management - Permit Management - Materials Management - Access Controls/Permissions - Activity Tracking - Real-Time Updates - Collaboration Tools - Document Management - Equipment Tracking - Contract/License Management - Generative AI - Task Management - Third-Party Integrations - Project Management - Risk Assessment - Accounting Integration - Audit Trail - Compliance Tracking - Building Information Model - Job Costing - Multiple Projects - Workflow Management - Estimating - Budget Tracking **Field Management** - Field Collaboration - Field Coordination - Safety Compliance - Field Communication - Workforce Scheduling **Logistics and Operations** - Communication and Collaboration - Software Systems Integration - Financial Management - Contractor Management - Project Management - Document Digitization - Supply Chain Management - Business Intelligence - Workforce Management **Data Management** - Cloud Storage - Data Consolidation - Dashboard Reporting - Data Source Agnostic - Automated Data Collection - Pre-Construction Data Analytics - Post-Construction Data Analytics - Report Generation **Agentic AI - Procore App Marketplace Partners** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Autodesk Construction Cloud Integration Partners** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Asset Management** - Resource Management - Timesheets - Visual Project Tracking - Reporting **Site Management** - Risk and Safety Management - Resource Management - Asset Tracking & Optimization ## Top Clearstory Alternatives - [Procore](https://www.g2.com/products/procore/reviews) - 4.6/5.0 (4,188 reviews) - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) - 4.4/5.0 (5,201 reviews) - [Fieldwire by Hilti](https://www.g2.com/products/fieldwire-by-hilti/reviews) - 4.5/5.0 (578 reviews)