--- title: ClearFeed Reviews meta\_title: 'ClearFeed Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 160 reviews by the users' company size, role or industry to find out how ClearFeed works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 160 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### ClearFeed Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **outstanding customer support** of ClearFeed, noting fast responses and attentiveness to feature requests. [(23 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700072&qs=pros-and-cons#reviews) Users love the **ease of use** of ClearFeed, enjoying its simple interface and efficient tracking features. [(22 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699819&qs=pros-and-cons#reviews) Users value the **seamless integration with Slack and other tools** , enhancing support management without platform switching. [(19 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700030&qs=pros-and-cons#reviews) Users love the **communication efficiency** of ClearFeed, enhancing support management directly within Slack for quick resolutions. [(13 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699552&qs=pros-and-cons#reviews) Users value the **easy integrations** with Slack, enhancing workflow and streamlining support request management effectively. [(11 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700439&qs=pros-and-cons#reviews) Users face **ticketing issues** with limited flexibility between manual and automatic ticket creation, affecting their workflow. [(9 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700013&qs=pros-and-cons#reviews) Users find **messaging issues** frustrating, noting limitations in notifications and visibility for attachments in ClearFeed. [(6 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700498&qs=pros-and-cons#reviews) Users desire more **customization options** for ClearFeed, particularly for notifications and integration names in channels. [(5 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699889&qs=pros-and-cons#reviews) Users note the **missing features** , particularly in analytics and customization, impacting overall usability and effectiveness. [(5 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700395&qs=pros-and-cons#reviews) Users find the **organization of message threads confusing** , indicating a need for more intuitive controls in ClearFeed. [(4 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699795&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ClearFeed ##### 1. Customer Support Users appreciate the **outstanding customer support** of ClearFeed, noting fast responses and attentiveness to feature requests. [ See 23 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700072&qs=pros-and-cons#reviews) See Related User Reviews ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.") AS Arun S. Small-Business (50 or fewer emp.) 4.5/5 "My Experience of using ClearFeed" What do you like about ClearFeed? 1. It seamlessly converts Slack conversations into trackable support tickets. 2. It helps me manage customer requests without having to leave Slack ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Communication with ClearFeed" What do you like about ClearFeed? We've been using ClearFeed for our customer support integration, and it's been a game-changer! The platform seamlessly connects Zendesk with our Slack ##### 2. Ease of Use Users love the **ease of use** of ClearFeed, enjoying its simple interface and efficient tracking features. [ See 22 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699819&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Communication with ClearFeed" What do you like about ClearFeed? We've been using ClearFeed for our customer support integration, and it's been a game-changer! The platform seamlessly connects Zendesk with our Slack ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Clearfeed Makes Slack Ticketing Seamless and Scalable" What do you like about ClearFeed? Clearfeed made it extremely easy for us to link our ticketing system to our customers in slack. The UI is super easy to use - I am not a developer, by ##### 3. Integrations Users value the **seamless integration with Slack and other tools** , enhancing support management without platform switching. [ See 19 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700030&qs=pros-and-cons#reviews) See Related User Reviews ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.") AS Arun S. Small-Business (50 or fewer emp.) 4.5/5 "My Experience of using ClearFeed" What do you like about ClearFeed? 1. It seamlessly converts Slack conversations into trackable support tickets. 2. It helps me manage customer requests without having to leave Slack ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Clearfeed Makes Slack Ticketing Seamless and Scalable" What do you like about ClearFeed? Clearfeed made it extremely easy for us to link our ticketing system to our customers in slack. The UI is super easy to use - I am not a developer, by ##### 4. Communication Efficiency Users love the **communication efficiency** of ClearFeed, enhancing support management directly within Slack for quick resolutions. [ See 13 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699552&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "ClearFeed Review" What do you like about ClearFeed? ClearFeed stands out for its ability to seamlessly integrate communication platforms like Slack, Microsoft Teams, and Zendesk with various customer su ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great tool for my team" What do you like about ClearFeed? Clearfeed allow users to quickly send us feeback. I like that we can answer issues directly in our Slack. ##### 5. Easy Integrations Users value the **easy integrations** with Slack, enhancing workflow and streamlining support request management effectively. [ See 11 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700439&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Slack + Zendesk integration" What do you like about ClearFeed? Easy integration with Slack. It's not needed to be a software develop to integrate it ![Antonin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonin G.") AG Antonin G. Small-Business (50 or fewer emp.) 5.0/5 "The streamline collaboration tool" What do you like about ClearFeed? I've never been confronted to such an easy tool to implement. Usage of many features easily integrated for my use cases which makes it used a lot. C ### 5 Cons or Disadvantages of ClearFeed ##### 1. Ticketing Issues Users face **ticketing issues** with limited flexibility between manual and automatic ticket creation, affecting their workflow. [ See 9 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700013&qs=pros-and-cons#reviews) See Related User Reviews ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.") AS Arun S. Small-Business (50 or fewer emp.) 4.5/5 "My Experience of using ClearFeed" What do you dislike about ClearFeed? Initial setup and configuration can take a bit of time, and some of the more advanced features may feel complex for new users. I also think the custom MK Mitchell K. Mid-Market (51-1000 emp.) 4.5/5 "Great tool to help with the triage of bugs" What do you dislike about ClearFeed? Im not sure if it is our configuration, but it would be good to get some automated updates on the ticket status ##### 2. Messaging Issues Users find **messaging issues** frustrating, noting limitations in notifications and visibility for attachments in ClearFeed. [ See 6 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700498&qs=pros-and-cons#reviews) See Related User Reviews ![Tom N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom N.") TN Tom N. Mid-Market (51-1000 emp.) 4.0/5 "The Startup to Save your Slack" What do you dislike about ClearFeed? More of a Microsoft Teams limitation, unable to listen to chats and it has to be on your endpoint not the customer's. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "Adds overhead/notification bloat in Slack" What do you dislike about ClearFeed? Doesn't recognize actual customer asks well Creates a confusing second copy of all slack threads Makes slack more confusing to use ##### 3. Limited Customization Users desire more **customization options** for ClearFeed, particularly for notifications and integration names in channels. [ See 5 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699889&qs=pros-and-cons#reviews) See Related User Reviews ![Marlon E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marlon E.") ME Marlon E. Mid-Market (51-1000 emp.) 4.5/5 "Efficient." What do you dislike about ClearFeed? Limited workflow customisation and automation options ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great for Slack-Zendesk Integration" What do you dislike about ClearFeed? Not much to complain about but could improve on the level of customisation available e.g. the slack bot name "Clearfeed" isn't ideal in a customer cha ##### 4. Missing Features Users note the **missing features** , particularly in analytics and customization, impacting overall usability and effectiveness. [ See 5 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700395&qs=pros-and-cons#reviews) See Related User Reviews ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.") AS Arun S. Small-Business (50 or fewer emp.) 4.5/5 "My Experience of using ClearFeed" What do you dislike about ClearFeed? Initial setup and configuration can take a bit of time, and some of the more advanced features may feel complex for new users. I also think the custom ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Clear dashboard" What do you dislike about ClearFeed? there is no dashboard to analyze everything for the team ##### 5. Not Intuitive Users find the **organization of message threads confusing** , indicating a need for more intuitive controls in ClearFeed. [ See 4 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699795&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very helpful product!" What do you dislike about ClearFeed? The organization of message threads within requests is sometimes confusing to me. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "NEW, EFFECTIVE - WORTH THE SHOT!" What do you dislike about ClearFeed? It would be great to have more intuitive controls or templates for common use cases. ## Top-Rated Alternatives [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5(7,834) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/clearfeed/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/13/2024 "Great service & easy to use" 5/5 What do you like best about ClearFeed? How easy it is for users to submit requests and for us to take action on them quickly Review collected by and hosted on G2.com. What do you dislike about ClearFeed? There isn't anything specific I would maybe say the initial setup Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? Having IT requests all in one place instead of receiving individual messages Review collected by and hosted on G2.com. Show More Response from Ankit Jain of ClearFeed [Editedit](https://www.g2.com/survey_responses/clearfeed-review-9998437/official_response/edit) Thanks for sharing your feedback. 8/4/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") AL Verified User in Legal Services Mid-Market (51-1000 emp.) 8/5/2025 "Clear dashboard" 5/5 What do you like best about ClearFeed? the ease of looking at the process, at any given point of time Review collected by and hosted on G2.com. What do you dislike about ClearFeed? there is no dashboard to analyze everything for the team Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? Tracking the teams activities and helping see the scenarios on what particular task they have at hand Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") AA Verified User in Aviation & Aerospace Mid-Market (51-1000 emp.) 8/7/2025 "Slack + Zendesk integration" 3/5 What do you like best about ClearFeed? Easy integration with Slack. It's not needed to be a software develop to integrate it Review collected by and hosted on G2.com. What do you dislike about ClearFeed? I would like more documentation and more option within the Clearfeed panel. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? Connecting Slack with Zendesk helping to capture tickets there Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Mid-Market (51-1000 emp.) 8/5/2025 "Great tool that helped us structure our business in an easy and intuitive way" 5/5 What do you like best about ClearFeed? The team is super helpful, and the product is constantly evolving and being improved. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? No negative remarks, so far. We haven't experienced any major issues. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? Better visibility and overview of tickets. Measuring KPIs is easy, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic FP Fredrik P. S Mid-Market (51-1000 emp.) 3/28/2025 "Making Slack better" 4.5/5 What do you like best about ClearFeed? The support is outstanding. I always get fast responses and if we need a new feature they listen to us. The AI responses works great and has made our Slack support much better. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? Nothing really. Maybe it could be a better gui in the admin interface. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? It helps our users get help in our support channel with AI responses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/4/2025 "All slack channels in one place" 5/5 What do you like best about ClearFeed? I can assist merchants in one place instead of scouting through the long list of channels Review collected by and hosted on G2.com. What do you dislike about ClearFeed? User interface looks like a kids’ app….. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? Providing personal support to high mrr clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 4/1/2025 "Highly recommended for high-growth startups" 4.5/5 What do you like best about ClearFeed? Clearfeed has been extremely helpful in managing our support tickets on Slack, significantly enhancing the customer experience for our larger clients. We use it every day and truly appreciate the ease of integration as well as the excellent customer support provided by the Clearfeed team. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? While the user experience may improve and the learning curve may become easier, there is nothing to dislike about the product as it stands today. I am confident it will only get better from here.ill only get better from here. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? We faced challenges in managing client support requests across multiple Slack channels, which led to delayed response times and a poor customer experience. Clearfeed has enabled us to streamline the triaging of requests, allowing us to respond to clients within minutes instead of hours. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rahul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul S.") RS Rahul S. Director - Customer Success Mid-Market (51-1000 emp.) 11/12/2024 "Great product and a great team!" 5/5 What do you like best about ClearFeed? Clearfeed has created a lot of visiblity for communication done by customers over Slack and makes sure that nothing fall through cracks. Overall, thisresulted in a better customer expeirence. The product has continuouly evolved in the last couple of years and the Clearfeed team provided great support throughout helping us adopt it well. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? Cant think of any downside, the product is well thought. Would love to see CF agent getting added to private channels on its own. But I believe thats limitation on the Slack side. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? Clearfeed is helping to triage and gather tickets from various channels and push it to Freshdesk. Its helping us to provide support where our customers are. Review collected by and hosted on G2.com. Show More Response from Ankit Jain of ClearFeed [Editedit](https://www.g2.com/survey_responses/clearfeed-review-10494581/official_response/edit) Thanks for sharing your feedback Rahul. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AN Ajith N. Senior DevOps Engineer Mid-Market (51-1000 emp.) 8/16/2024 "Simple and effective ticket management tool for Slack" 4.5/5 What do you like best about ClearFeed? ClearFeed has revolutionized our customer support operations. By seamlessly integrating with Slack, it has streamlined our ticket management process, improved response times, and boosted overall team efficiency. We love how it automatically converts Slack threads into tickets, ensuring nothing falls through the cracks. The ability to track SLAs, prioritize issues, and collaborate effectively within Slack has significantly enhanced our customer satisfaction. Additionally, ClearFeed's robust analytics provide valuable insights to optimize our workflow. It's ability to reference documentation and auto-suggest solutions is game changing. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? The types of users that can be on clearfeed tenant is limited to admin and regular user. More granularity would be appreciated. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? The automation features, such as automatic ticket creation from Slack threads and real-time status updates, have transformed how we manage customer support. ClearFeed’s ability to prioritize critical issues and track SLA compliance keeps our team on top of every request, and the analytics provide deep insights into our performance. Review collected by and hosted on G2.com. Show More Response from Ankit Jain of ClearFeed [Editedit](https://www.g2.com/survey_responses/clearfeed-review-10013706/official_response/edit) Thanks for sharing the detailed feedback on granular user permissions. If you can share more details on support@clearfeed.ai on specifics, that will be helpful. Current UserValidated ReviewerSource: Seller invite MH Megan H. Technical Operations & Workplace Experience Support Mid-Market (51-1000 emp.) 8/13/2024 "Great product, easy to use! Great switch from Halp!" 5/5 What do you like best about ClearFeed? I love how easy it was to setup, the help centre is extensive! We just wanted a decent tool for internal tickets. We have a small helpdesk and just needed something easy and simple to create, respond, and track metrics. The support team are great also, i've sent a couple of messages of issues/support needed and theyre always so quick to respond and troubleshoot/update me. You can make the tool as simple as you like, or use the more advanced features and bulk out your setup, I feel like it really does fit everybody. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? The cap of GPT powered answers. Im worried we'd go over the limit so havent enabled this as of yet. Halp had something similar, you could load answers into the tool itself, and when certain words or phases were asked it would send the answer you have outlined and offer if this hepled the user. This didnt have a cap either, so you could really bulk out some of your automated responses to common questions. GPT is all the rage now so I get it, but Halp had a good non GPT, non capped version, overall the tool was cheaper for the same offering as Clearfeed. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? I can monitor tickets easier with Clearfeed then with Halp. The way its laid out in Slack is jsut easier to look at, and the fact you can customise what you see in the ticket in Slack is nice. Tracking our SLA and CSAT is super easy too, reviewing these month on month, giving me direction on what needs attention. Review collected by and hosted on G2.com. 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