--- title: ClearFeed Reviews meta\_title: 'ClearFeed Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 160 reviews by the users' company size, role or industry to find out how ClearFeed works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 160 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

### ClearFeed Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **outstanding customer support** of ClearFeed, noting fast responses and attentiveness to feature requests. [(23 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700072&qs=pros-and-cons#reviews)

Users love the **ease of use** of ClearFeed, enjoying its simple interface and efficient tracking features. [(22 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699819&qs=pros-and-cons#reviews)

Users value the **seamless integration with Slack and other tools** , enhancing support management without platform switching. [(19 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700030&qs=pros-and-cons#reviews)

Users love the **communication efficiency** of ClearFeed, enhancing support management directly within Slack for quick resolutions. [(13 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699552&qs=pros-and-cons#reviews)

Users value the **easy integrations** with Slack, enhancing workflow and streamlining support request management effectively. [(11 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700439&qs=pros-and-cons#reviews)

Users face **ticketing issues** with limited flexibility between manual and automatic ticket creation, affecting their workflow. [(9 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700013&qs=pros-and-cons#reviews)

Users find **messaging issues** frustrating, noting limitations in notifications and visibility for attachments in ClearFeed. [(6 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700498&qs=pros-and-cons#reviews)

Users desire more **customization options** for ClearFeed, particularly for notifications and integration names in channels. [(5 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699889&qs=pros-and-cons#reviews)

Users note the **missing features** , particularly in analytics and customization, impacting overall usability and effectiveness. [(5 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700395&qs=pros-and-cons#reviews)

Users find the **organization of message threads confusing** , indicating a need for more intuitive controls in ClearFeed. [(4 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699795&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of ClearFeed

##### 1. Customer Support

Users appreciate the **outstanding customer support** of ClearFeed, noting fast responses and attentiveness to feature requests.
[
See 23 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700072&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.")
AS

Arun S.

Small-Business (50 or fewer emp.)

4.5/5

"My Experience of using ClearFeed"

What do you like about ClearFeed?

1. It seamlessly converts Slack conversations into trackable support tickets. 2. It helps me manage customer requests without having to leave Slack

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Communication with ClearFeed"

What do you like about ClearFeed?

We've been using ClearFeed for our customer support integration, and it's been a game-changer! The platform seamlessly connects Zendesk with our Slack

##### 2. Ease of Use

Users love the **ease of use** of ClearFeed, enjoying its simple interface and efficient tracking features.
[
See 22 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699819&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Communication with ClearFeed"

What do you like about ClearFeed?

We've been using ClearFeed for our customer support integration, and it's been a game-changer! The platform seamlessly connects Zendesk with our Slack

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Clearfeed Makes Slack Ticketing Seamless and Scalable"

What do you like about ClearFeed?

Clearfeed made it extremely easy for us to link our ticketing system to our customers in slack. The UI is super easy to use - I am not a developer, by

##### 3. Integrations

Users value the **seamless integration with Slack and other tools** , enhancing support management without platform switching.
[
See 19 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700030&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.")
AS

Arun S.

Small-Business (50 or fewer emp.)

4.5/5

"My Experience of using ClearFeed"

What do you like about ClearFeed?

1. It seamlessly converts Slack conversations into trackable support tickets. 2. It helps me manage customer requests without having to leave Slack

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Clearfeed Makes Slack Ticketing Seamless and Scalable"

What do you like about ClearFeed?

Clearfeed made it extremely easy for us to link our ticketing system to our customers in slack. The UI is super easy to use - I am not a developer, by

##### 4. Communication Efficiency

Users love the **communication efficiency** of ClearFeed, enhancing support management directly within Slack for quick resolutions.
[
See 13 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699552&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"ClearFeed Review"

What do you like about ClearFeed?

ClearFeed stands out for its ability to seamlessly integrate communication platforms like Slack, Microsoft Teams, and Zendesk with various customer su

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Great tool for my team"

What do you like about ClearFeed?

Clearfeed allow users to quickly send us feeback. I like that we can answer issues directly in our Slack.

##### 5. Easy Integrations

Users value the **easy integrations** with Slack, enhancing workflow and streamlining support request management effectively.
[
See 11 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700439&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Slack + Zendesk integration"

What do you like about ClearFeed?

Easy integration with Slack. It's not needed to be a software develop to integrate it

 ![Antonin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonin G.")
AG

Antonin G.

Small-Business (50 or fewer emp.)

5.0/5

"The streamline collaboration tool"

What do you like about ClearFeed?

I've never been confronted to such an easy tool to implement. Usage of many features easily integrated for my use cases which makes it used a lot. C

### 5 Cons or Disadvantages of ClearFeed

##### 1. Ticketing Issues

Users face **ticketing issues** with limited flexibility between manual and automatic ticket creation, affecting their workflow.
[
See 9 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700013&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.")
AS

Arun S.

Small-Business (50 or fewer emp.)

4.5/5

"My Experience of using ClearFeed"

What do you dislike about ClearFeed?

Initial setup and configuration can take a bit of time, and some of the more advanced features may feel complex for new users. I also think the custom

MK

Mitchell K.

Mid-Market (51-1000 emp.)

4.5/5

"Great tool to help with the triage of bugs"

What do you dislike about ClearFeed?

Im not sure if it is our configuration, but it would be good to get some automated updates on the ticket status

##### 2. Messaging Issues

Users find **messaging issues** frustrating, noting limitations in notifications and visibility for attachments in ClearFeed.
[
See 6 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700498&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tom N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom N.")
TN

Tom N.

Mid-Market (51-1000 emp.)

4.0/5

"The Startup to Save your Slack"

What do you dislike about ClearFeed?

More of a Microsoft Teams limitation, unable to listen to chats and it has to be on your endpoint not the customer's.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

1.5/5

"Adds overhead/notification bloat in Slack"

What do you dislike about ClearFeed?

Doesn't recognize actual customer asks well Creates a confusing second copy of all slack threads Makes slack more confusing to use

##### 3. Limited Customization

Users desire more **customization options** for ClearFeed, particularly for notifications and integration names in channels.
[
See 5 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699889&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Marlon E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marlon E.")
ME

Marlon E.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient."

What do you dislike about ClearFeed?

Limited workflow customisation and automation options

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great for Slack-Zendesk Integration"

What do you dislike about ClearFeed?

Not much to complain about but could improve on the level of customisation available e.g. the slack bot name "Clearfeed" isn't ideal in a customer cha

##### 4. Missing Features

Users note the **missing features** , particularly in analytics and customization, impacting overall usability and effectiveness.
[
See 5 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700395&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.")
AS

Arun S.

Small-Business (50 or fewer emp.)

4.5/5

"My Experience of using ClearFeed"

What do you dislike about ClearFeed?

Initial setup and configuration can take a bit of time, and some of the more advanced features may feel complex for new users. I also think the custom

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Clear dashboard"

What do you dislike about ClearFeed?

there is no dashboard to analyze everything for the team

##### 5. Not Intuitive

Users find the **organization of message threads confusing** , indicating a need for more intuitive controls in ClearFeed.
[
See 4 mentions
](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699795&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very helpful product!"

What do you dislike about ClearFeed?

The organization of message threads within requests is sometimes confusing to me.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"NEW, EFFECTIVE - WORTH THE SHOT!"

What do you dislike about ClearFeed?

It would be great to have more intuitive controls or templates for common use cases.

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 ![Sarah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah D.")
SD

Sarah D.

Revenue Operations Manager

Small-Business (50 or fewer emp.)

3/27/2025

"Great Tool Backed by a Responsive Team"

4/5

What do you like best about ClearFeed?

Clearfeed has been a solid addition to our team’s workflow. It’s really helped us streamline internal processes and stay on top of requests more efficiently. What I appreciate most is their support team—they’re responsive, open to feedback, and genuinely committed to improving the product. You can tell they care about building something that works for their users. They’ve been great about adapting and evolving based on our needs, which makes a big difference. Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

It's taken some time to iron out the best workflow and best practices for our team. Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

Streamlining how we manage customer messages and requests through Slack. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality")
AH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

3/27/2025

"Simple solution to a complex problem!"

4.5/5

What do you like best about ClearFeed?

The ease of use, and the reliability. Customer service has been great in helping us get everything set up. Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

There were a few limitations in the build out of our slack messages in how we wanted them to look vs. our previous connection tool, but were not large enough to cause any major issues. Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

Clearfeed has helped us in solving the issue of having a remote guest facing team primarily in Zendesk and an on site/in-field team having to utilize multiple tools to communicate and execute on guest requests. By using this tool we were able to eliminate 2x other toolsets, keeping our remote team in zendesk and our in-field team in slack. This has greatly increased response time, accuracy and tracking leading to happier guests, and happier team members. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/4/2025

"Adds overhead/notification bloat in Slack"

1.5/5

What do you like best about ClearFeed?

It's nice that it aggregates all customer asks into a separate channel, though this can be easily achieved just monitoring the channels themselves Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

Doesn't recognize actual customer asks well

Creates a confusing second copy of all slack threads

Makes slack more confusing to use Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

I'm a field engineer that uses clear feed to track customer issues brought up in slack Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/18/2025

"Great tool for my team"

3.5/5

What do you like best about ClearFeed?

Clearfeed allow users to quickly send us feeback. I like that we can answer issues directly in our Slack. Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

The triage channel in Slack is convenient to answer one issue, but it's sometime hard to keep track of all of the current issues. Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

We use it for our front end users, the salesperson. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Pierre G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pierre G.")
PG

Pierre G.

Customer Support Manager

Computer Software

Small-Business (50 or fewer emp.)

1/29/2025

"Great Tool with Great Support"

5/5

What do you like best about ClearFeed?

It's easy to setup. You essentially set it and forget it.

Their support is also great! Everytime I send a message to them in our dedicated Slack channel, I get a response fairly quickly. They also recently offered to get on a call with me to help create a workaround for an issue I was having. They work in the IST timezone so it's great that they were able to accommodate my MST timezone to setup that call. It was genuinely 10pm for them, and 9am for me. Yet I still got the support I needed, thanks Lalit and the rest of the ClearFeed team! Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

I know they're working on it, but would love to see more trigger/condition functionality in their automations. Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

It solves a problem we've been having for a very long time. Our Customer Support team used to need to monitor multiple support channels, Slack being one of them. With ClearFeed our other teams who are more active in Slack (Merchant Success) can now create Intercom tickets for our support team, making it so our support team only needs to look in one place and we can offer quicker responses to our customers. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Murat D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Murat D.")
MD

Murat D.

Systems Administrator and IT Manager

Mid-Market (51-1000 emp.)

11/12/2024

"Great Halp Replacement"

5/5

What do you like best about ClearFeed?

When I found out Atlassian had aquired Halp I knew that was the end of an amazing Slack driven IT Support Desk. But since then I have discovered ClearFeed and it has been a perfect replacement, and with the added AI and Knowledge Base, it performs incredibly well. It was so easy to set up and get it working, and integrating with Slack was an absolute breeze. Honestly I could have had ClearFeed set up and ready for production use in a single day.

Their customer support is also amazing, you get added to a slack channel and if there are any issues you can just reach out. They have been so accomodating and friendly, always sorting out any issues. ClearFeed is now our main ticketing solution and we use it exclusively and frequently. Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

I wouldn't say its a dislike, but ClearFeed is still new and a lot of exciting features are already on the roadmap. We cant wait to see it grow! Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

ClearFeed is our internal service and help desk, it integrates with Slack allowing us to create and manage tickets in Slack directly, saving time and keeping everything nicely organised in dedicated channels Review collected by and hosted on G2.com.

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Response from Ankit Jain of ClearFeed

[Editedit](https://www.g2.com/survey_responses/clearfeed-review-10495776/official_response/edit)

Thanks for a detailed feedback Murat.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mark H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark H.")
MH

Mark H.

Head of Customer Success

Small-Business (50 or fewer emp.)

2/19/2025

"A great combination of easy-to-use and effective"

5/5

What do you like best about ClearFeed?

Their support staff was very communicative and helpful and even listened to our product requests and put it on their roadmap. The UI is very easy to use and the knowledge base is very built out as well. It was easy to set up and integrate into our tech stack and our whole team was able to execute their functions much easier day-to-day. Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

They are still building out some of the features and it could be a bit more robust on the reporting side. Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

Ticketing system for issues that arise with clients. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Antonin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonin G.")
AG

Antonin G.

data analyst

Small-Business (50 or fewer emp.)

3/28/2025

"The streamline collaboration tool"

5/5

What do you like best about ClearFeed?

I've never been confronted to such an easy tool to implement. Usage of many features easily integrated for my use cases which makes it used a lot.

Customer support is very close to your issues Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

I wouldn't have any on my mind for now ! Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

It allows me to register live issues in my company and being able to track them / document and solve, a full lifetime cycle Review collected by and hosted on G2.com.

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4/3/2025
Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/5/2025

"Very helpful product!"

4/5

What do you like best about ClearFeed?

I love that ClearFeed keeps track of the requests out customers make. Relatively simple and clean to use and keeps things from falling through the cracks. Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

The organization of message threads within requests is sometimes confusing to me. Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

Keeps our requests organized automatically. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/5/2025

"Good Tool for checking status of Ticket"

3.5/5

What do you like best about ClearFeed?

It shows the time taken to solve each ticket accurately Review collected by and hosted on G2.com.

What do you dislike about ClearFeed?

Pausing or keeping the ticket on hold by stopping the running time is a pain. Review collected by and hosted on G2.com.

What problems is ClearFeed solving and how is that benefiting you?

Solving the ticketing system which includes the time taken to solve a particular ticket by a particular user Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Categories on G2

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[What cloud security monitoring platforms actually cut down the manual checks security teams have to do across multiple cloud services every week?](https://www.g2.com/discussions/what-cloud-security-monitoring-platforms-actually-cut-down-the-manual-checks-security-teams-have-to-do-across-multiple-cloud-services-every-week)[Which notification infrastructure platforms are most trusted by DevOps and platform engineering teams based on user reviews?](https://www.g2.com/discussions/notification-infrastructure-which-notification-infrastructure-platforms-are-most-trusted-by-devops-and-platform-engineering-teams)[Top tools for organizing product data](https://www.g2.com/discussions/top-tools-for-organizing-product-data)

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