--- title: ClearFeed Reviews meta\_title: 'ClearFeed Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 160 reviews by the users' company size, role or industry to find out how ClearFeed works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 160 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### ClearFeed Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **outstanding customer support** of ClearFeed, noting fast responses and attentiveness to feature requests. [(23 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700072&qs=pros-and-cons#reviews) Users love the **ease of use** of ClearFeed, enjoying its simple interface and efficient tracking features. [(22 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699819&qs=pros-and-cons#reviews) Users value the **seamless integration with Slack and other tools** , enhancing support management without platform switching. [(19 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700030&qs=pros-and-cons#reviews) Users love the **communication efficiency** of ClearFeed, enhancing support management directly within Slack for quick resolutions. [(13 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699552&qs=pros-and-cons#reviews) Users value the **easy integrations** with Slack, enhancing workflow and streamlining support request management effectively. [(11 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700439&qs=pros-and-cons#reviews) Users face **ticketing issues** with limited flexibility between manual and automatic ticket creation, affecting their workflow. [(9 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700013&qs=pros-and-cons#reviews) Users find **messaging issues** frustrating, noting limitations in notifications and visibility for attachments in ClearFeed. [(6 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700498&qs=pros-and-cons#reviews) Users desire more **customization options** for ClearFeed, particularly for notifications and integration names in channels. [(5 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699889&qs=pros-and-cons#reviews) Users note the **missing features** , particularly in analytics and customization, impacting overall usability and effectiveness. [(5 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700395&qs=pros-and-cons#reviews) Users find the **organization of message threads confusing** , indicating a need for more intuitive controls in ClearFeed. [(4 mentions)](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699795&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ClearFeed ##### 1. Customer Support Users appreciate the **outstanding customer support** of ClearFeed, noting fast responses and attentiveness to feature requests. [ See 23 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700072&qs=pros-and-cons#reviews) See Related User Reviews ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.") AS Arun S. Small-Business (50 or fewer emp.) 4.5/5 "My Experience of using ClearFeed" What do you like about ClearFeed? 1. It seamlessly converts Slack conversations into trackable support tickets. 2. It helps me manage customer requests without having to leave Slack ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Communication with ClearFeed" What do you like about ClearFeed? We've been using ClearFeed for our customer support integration, and it's been a game-changer! The platform seamlessly connects Zendesk with our Slack ##### 2. Ease of Use Users love the **ease of use** of ClearFeed, enjoying its simple interface and efficient tracking features. [ See 22 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699819&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Communication with ClearFeed" What do you like about ClearFeed? We've been using ClearFeed for our customer support integration, and it's been a game-changer! The platform seamlessly connects Zendesk with our Slack ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Clearfeed Makes Slack Ticketing Seamless and Scalable" What do you like about ClearFeed? Clearfeed made it extremely easy for us to link our ticketing system to our customers in slack. The UI is super easy to use - I am not a developer, by ##### 3. Integrations Users value the **seamless integration with Slack and other tools** , enhancing support management without platform switching. [ See 19 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700030&qs=pros-and-cons#reviews) See Related User Reviews ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.") AS Arun S. Small-Business (50 or fewer emp.) 4.5/5 "My Experience of using ClearFeed" What do you like about ClearFeed? 1. It seamlessly converts Slack conversations into trackable support tickets. 2. It helps me manage customer requests without having to leave Slack ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Clearfeed Makes Slack Ticketing Seamless and Scalable" What do you like about ClearFeed? Clearfeed made it extremely easy for us to link our ticketing system to our customers in slack. The UI is super easy to use - I am not a developer, by ##### 4. Communication Efficiency Users love the **communication efficiency** of ClearFeed, enhancing support management directly within Slack for quick resolutions. [ See 13 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699552&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "ClearFeed Review" What do you like about ClearFeed? ClearFeed stands out for its ability to seamlessly integrate communication platforms like Slack, Microsoft Teams, and Zendesk with various customer su ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great tool for my team" What do you like about ClearFeed? Clearfeed allow users to quickly send us feeback. I like that we can answer issues directly in our Slack. ##### 5. Easy Integrations Users value the **easy integrations** with Slack, enhancing workflow and streamlining support request management effectively. [ See 11 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700439&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Slack + Zendesk integration" What do you like about ClearFeed? Easy integration with Slack. It's not needed to be a software develop to integrate it ![Antonin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonin G.") AG Antonin G. Small-Business (50 or fewer emp.) 5.0/5 "The streamline collaboration tool" What do you like about ClearFeed? I've never been confronted to such an easy tool to implement. Usage of many features easily integrated for my use cases which makes it used a lot. C ### 5 Cons or Disadvantages of ClearFeed ##### 1. Ticketing Issues Users face **ticketing issues** with limited flexibility between manual and automatic ticket creation, affecting their workflow. [ See 9 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700013&qs=pros-and-cons#reviews) See Related User Reviews ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.") AS Arun S. Small-Business (50 or fewer emp.) 4.5/5 "My Experience of using ClearFeed" What do you dislike about ClearFeed? Initial setup and configuration can take a bit of time, and some of the more advanced features may feel complex for new users. I also think the custom MK Mitchell K. Mid-Market (51-1000 emp.) 4.5/5 "Great tool to help with the triage of bugs" What do you dislike about ClearFeed? Im not sure if it is our configuration, but it would be good to get some automated updates on the ticket status ##### 2. Messaging Issues Users find **messaging issues** frustrating, noting limitations in notifications and visibility for attachments in ClearFeed. [ See 6 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700498&qs=pros-and-cons#reviews) See Related User Reviews ![Tom N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom N.") TN Tom N. Mid-Market (51-1000 emp.) 4.0/5 "The Startup to Save your Slack" What do you dislike about ClearFeed? More of a Microsoft Teams limitation, unable to listen to chats and it has to be on your endpoint not the customer's. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "Adds overhead/notification bloat in Slack" What do you dislike about ClearFeed? Doesn't recognize actual customer asks well Creates a confusing second copy of all slack threads Makes slack more confusing to use ##### 3. Limited Customization Users desire more **customization options** for ClearFeed, particularly for notifications and integration names in channels. [ See 5 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699889&qs=pros-and-cons#reviews) See Related User Reviews ![Marlon E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marlon E.") ME Marlon E. Mid-Market (51-1000 emp.) 4.5/5 "Efficient." What do you dislike about ClearFeed? Limited workflow customisation and automation options ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great for Slack-Zendesk Integration" What do you dislike about ClearFeed? Not much to complain about but could improve on the level of customisation available e.g. the slack bot name "Clearfeed" isn't ideal in a customer cha ##### 4. Missing Features Users note the **missing features** , particularly in analytics and customization, impacting overall usability and effectiveness. [ See 5 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1700395&qs=pros-and-cons#reviews) See Related User Reviews ![Arun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arun S.") AS Arun S. Small-Business (50 or fewer emp.) 4.5/5 "My Experience of using ClearFeed" What do you dislike about ClearFeed? Initial setup and configuration can take a bit of time, and some of the more advanced features may feel complex for new users. I also think the custom ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Clear dashboard" What do you dislike about ClearFeed? there is no dashboard to analyze everything for the team ##### 5. Not Intuitive Users find the **organization of message threads confusing** , indicating a need for more intuitive controls in ClearFeed. [ See 4 mentions ](https://www.g2.com/products/clearfeed/reviews?filters%5Bsentiment_snippet%5D=1699795&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very helpful product!" What do you dislike about ClearFeed? The organization of message threads within requests is sometimes confusing to me. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "NEW, EFFECTIVE - WORTH THE SHOT!" What do you dislike about ClearFeed? It would be great to have more intuitive controls or templates for common use cases. ## Top-Rated Alternatives [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5(7,834) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/clearfeed/competitors/alternatives) ![Kerry S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kerry S.") KS Kerry S. Head of Tech upport Mid-Market (51-1000 emp.) 3/27/2025 "Extremely satisfied - small room for improvement" 4.5/5 What do you like best about ClearFeed? ClearFeed is an excellent tool for managing support requests, offering an intuitive interface that feels very similar to Halp, which we previously used. It’s incredibly easy to integrate and works seamlessly within our workflow. One of its standout features is the super-fast customer support available directly through Slack, making issue resolution quick and efficient. Overall, it’s a great replacement for Halp and a highly reliable solution. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? One drawback of ClearFeed is that it doesn’t allow simultaneous use of both manual ticket creation via emoji reactions and automatic ticket creation from a simple Slack post in a synced channel. Having to choose between these two options limits flexibility and can be inconvenient depending on the workflow. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? We have ClearFeed synced with Jira, allowing tickets to be automatically created and updated. This helps us efficiently track our work volume as we receive support requests, ensuring better organization and visibility into our team's workload. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DL Dan L. Associate Athletics Director, Facilities and Capital Planning Mid-Market (51-1000 emp.) 3/27/2025 "Workflow Efficiency Improvement" 4.5/5 What do you like best about ClearFeed? ClearFeed integrates seamlessly with our main communication application, Slack. This allows us to take real time messages and turn them into a work order with the click of one button. We then handle every touch of the request, from building manager, maintenance manager and technician through this one system. It's seamless and allows everyone visibility and transparency with where we are. It has really streamlined our process. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? We are challenged with our inability to edit a ClearFeed request once it is entered. Whether there is a typo or no photo attached, it seems like our only option to edit it is to delete it completely and start again. Not a huge issue but it's an extra step if we aren't perfectly descriptive with our initial request. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? ClearFeed streamlines our work order system for our maintenance division. It benefits us by giving visibility to everyone involved in the work order as to where we are in real time. It also has organized our tickets and allows our maintenance manager to comment, assign and close out tickets much more quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Storm H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Storm H.") SH Storm H. IT Infrastructure Manager Mid-Market (51-1000 emp.) 8/4/2025 "ClearFeed has made my job easier" 4/5 What do you like best about ClearFeed? It has never gone down or needed support technically. It is easy to work and set-up/ Review collected by and hosted on G2.com. What do you dislike about ClearFeed? Nothing really. It does what I want it to. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? We do not want a corporate ticketing system for our internal users and we wanted something easy to use within Slack so that users feel like they have an instant communication with the IT department. Clearfeed was the only tool on the market that allowed me to accomplish this. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/17/2026 "Easy to Use, Quick to Implement, and Great Customer Support" 4.5/5 What do you like best about ClearFeed? Ease of Use Ease of Implementation Customer Support Ease of Integration Review collected by and hosted on G2.com. What do you dislike about ClearFeed? The responses are sometimes quick, but they don’t always show deep thinking or strong reasoning. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? Helping Customers with the right resolutions techniques Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Marlon E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marlon E.") ME Marlon E. LDR Mid-Market (51-1000 emp.) 8/25/2025 "Efficient." 4.5/5 What do you like best about ClearFeed? Seamless Slack integration with instant AI support and good for metrics Review collected by and hosted on G2.com. What do you dislike about ClearFeed? Limited workflow customisation and automation options Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? ClearFeed centralizes tickets in Slack, reducing noise and ensuring no leads or requests slip through. This helps me respond faster, track conversations better, and focus more on qualifying prospects instead of chasing updates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Warehousing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Warehousing") AW Verified User in Warehousing Small-Business (50 or fewer emp.) 8/4/2025 "NEW, EFFECTIVE - WORTH THE SHOT!" 4.5/5 What do you like best about ClearFeed? It eliminates the need to switch platforms by letting my team manage and respond to support queries directly within Slack, while still maintaining proper ticketing discipline in the background. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? It would be great to have more intuitive controls or templates for common use cases. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? ClearFeed solves the problem of support and request tracking getting lost in Slack threads. Before, it was hard to manage requests across teams—things slipped through the cracks, and there was no visibility or ownership. Now, with ClearFeed, we can convert Slack messages into structured tickets, track them through to resolution, and maintain accountability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/15/2024 "ClearFeed Review" 4/5 What do you like best about ClearFeed? ClearFeed stands out for its ability to seamlessly integrate communication platforms like Slack, Microsoft Teams, and Zendesk with various customer support and ticketing systems. Its AI-powered features enhance collaboration, streamline workflows, and provide actionable insights, making customer support more efficient and responsive. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? Learning Curve can be made more easier.. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? We are using ClearFeed for our support desk where our customers create support tickets for the application bugs and issues Review collected by and hosted on G2.com. Show More 11/27/2025 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tom N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom N.") TN Tom N. Jr Production Engineer Computer Software Mid-Market (51-1000 emp.) 8/5/2025 "The Startup to Save your Slack" 4/5 What do you like best about ClearFeed? Clear feed allows for visibility across the board from your customer interactions. Customize the channel you wish to use as a "working" channel and the source of truth for all requests, with automation and AI on top for getting requests triaged, escalated and resolved in the customers environment. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? More of a Microsoft Teams limitation, unable to listen to chats and it has to be on your endpoint not the customer's. Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? Never missing a request, living in the customers environment. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: G2 invite ![Anwesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anwesh S.") AS Anwesh S. MarkOps- Lead development representative Mid-Market (51-1000 emp.) 8/22/2025 "The data and dashboards are accurate" 4.5/5 What do you like best about ClearFeed? The tickets can be re-opened and can be backtracked. We can add gsheets to the tickets. Review collected by and hosted on G2.com. What do you dislike about ClearFeed? Sometimes it glitches when assigning tickets Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? To track all my daily activities and understand my TAT Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 4/30/2025 "Great for Slack-Zendesk Integration" 4.5/5 What do you like best about ClearFeed? Really helpful to connect Slack and Zendesk support- customers or colleagues can raise tickets from slack conversations and manage the ticket inc responses directly on the thread, saving everyone switching platforms. The implementation was straightforward forward and we don't generally have any issues. Overall, it's a solid tool that improves our workflow and we'd recommend it! Review collected by and hosted on G2.com. What do you dislike about ClearFeed? Not much to complain about but could improve on the level of customisation available e.g. the slack bot name "Clearfeed" isn't ideal in a customer channel Review collected by and hosted on G2.com. What problems is ClearFeed solving and how is that benefiting you? Slack-Zendesk integration (replaced the deprecated Halp product). The native Slack-Zendesk integration is too basic for our needs so Clearfeed covers this gap e.g. Two-way sync between platforms so customer can respond on the slack thread and more customisable workflows Review collected by and hosted on G2.com. 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