--- title: Class Reviews meta_title: 'Class Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 165 reviews by the users' company size, role or industry to find out how Class works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 165 scale: '5' date_modified: '2026-10-17' parent_category: name: Education url: https://www.g2.com/categories/education ---

Class Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

User Insights

Average based on 165 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Class Reviews (165)

View 1 Video Reviews
Reviews

Class Reviews (165)

View 1 Video Reviews
4.0
165 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and engagement features of the product, highlighting its ability to facilitate interactive learning experiences. Many appreciate how it integrates seamlessly with existing systems, making it accessible for both instructors and students. However, some users note that video quality can be inconsistent, which occasionally disrupts the learning experience.

Pros & Cons

Generated from real user reviews
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Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Productive online learning environment"
5/5
What do you like best about Class?

Easy communication and excellent interactive learning experience between instructors and students. Review collected by and hosted on G2.com.

What do you dislike about Class?

It doesn't have mobile app support nor is it new tech friendly. Review collected by and hosted on G2.com.

RH
Rachel H.
Business Development Coordinator
Enterprise (> 1000 emp.)
"Great product which allows me to connect remotely with colleagues and students"
4.5/5
What do you like best about Class?

The ability to integrate it in Moodle course areas, so that there's no untidy logging in using passwords. The software is relatively cheap for a license and does everything we need it to do (sharing content with students, forming break out groups, recording sessions, etc) Review collected by and hosted on G2.com.

What do you dislike about Class?

There's not much I don't like. I guess if it was free, then that would be amazing, but other than that there's not much to fault! Review collected by and hosted on G2.com.

SB
sofia b.
Programmer Analyst
Enterprise (> 1000 emp.)
"Collaborate is easy to use for web conferencing"
4.5/5
What do you like best about Class?

It is easy to use an end user who has already opened a web conference Review collected by and hosted on G2.com.

What do you dislike about Class?

It can be confusing when trying to present and share your screen if multiple users are on that conference. Review collected by and hosted on G2.com.

Jordan T.
JT
Jordan T.
Lead Instructor
Small-Business (50 or fewer emp.)
"Overall a great platform, but there are disconnection issues."
4.5/5
What do you like best about Class?

I love the ability to share screens and write on a blank whiteboard to collaborate in real-time. I also appreciate the intuitive moderator functions so I can chat with students and they can raise their hands if I'm in another room with another student. The file upload section is usually very fast and the PDF documents look nice when I'm sharing them with the students. Audio and video are usually decent. Review collected by and hosted on G2.com.

What do you dislike about Class?

When I am working with students in a live session, they often lose connection. This interrupts the flow of their learning, which is unfortunate because they are only on one hour at a time with us and every minute is valuable. I also dislike the eraser feature because it confuses the students. They think it will function as a spot-treatment for mistakes, but it actually erases the whole page. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Blackboard Collaborate"
3/5
What do you like best about Class?

We use to distribute training guides/forms for employees to fill out. Very easy setup and simple to use. Review collected by and hosted on G2.com.

What do you dislike about Class?

We've had the tool crash a few times. We need a more stable tool so we had to switch applications. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Blackboard Collaborate Review"
5/5
What do you like best about Class?

What I find most helpful is being able to meet with my online classes virtually and in real time. As an online instructor, Blackboard Collaborate allows me to meet with distance students at mutually agreeable times. Students can also record virtual class presentations. Review collected by and hosted on G2.com.

What do you dislike about Class?

What I dislike about the new Blackboard Collaborate is that the grade tool has been removed from it. We used to be able to add Collaborate sessions in the grade book but now it’s gone. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Blackboard for Education"
3.5/5
What do you like best about Class?

I liked the various options available for teaching 0 blogs, discussion threads, pre-recorded lectures, the Wimba classroom. Review collected by and hosted on G2.com.

What do you dislike about Class?

As what I was using was for part of a whole degree program, I disliked when the various classes were not standardized. The tool worked fine on its own but caused confusion for students and faculty when not used in a standardized way. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Blackboard Collab"
5/5
What do you like best about Class?

It's a great way to do an out of class review session. Students can participate via the chat session so that just the volume is from the instructor which is nice. The instructor can show multiple screens and write in real time or use a mouse to point to things. It's very user friendly as well. Review collected by and hosted on G2.com.

What do you dislike about Class?

Sometimes we have had a few connection issues while having a live review session. The sound will cut in and out briefly as well or there may be a brief lag. However, it hasn't happened much and usually isn't long. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"easy to navigate"
4/5
What do you like best about Class?

easy to navigate when you've been given instructions on how to use it. Review collected by and hosted on G2.com.

What do you dislike about Class?

it can be hard to find units or modules Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"Sometimes fine, sometimes finicky"
1.5/5
What do you like best about Class?

When Blackboard Collaborate works, it is easy, and meetings can run very smoothly. It gets the job done.The tablet app worked well for me. Unfortunately my "likes" about this program are minimal. I had a lot of issues with web access - see below. Review collected by and hosted on G2.com.

What do you dislike about Class?

I have encountered numerous glitches when using Blackboard Collaborate and I found it frustrating on many occasions. Launching via web has proven inconsistent and I missed meetings and classes because of that. I have found the audio scratchy and screen shares/presentations and messaging to be basic and bare bones, and not really aesthetically pleasing either.Not fun to use. My biggest grip is the difficulty connecting though, it is not acceptable to miss scheduled conferences due to tech glitches. I am aware that the way I have utilized it and had this experience may simply be because of how the administrators on the other end created the content for the classes or meetings. Nonetheless I really have had extensive use with it, and my experience has been pretty consistent. Review collected by and hosted on G2.com.

Questions about Class? Ask real users or explore answers from the community

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GU
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What is Blackboard Collaborate used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Perceived Cost

$$$$$
Class Features
Video Streaming
Session Recording
File Sharing
Whiteboard
Hand Raising
Participation Controls
Technical Support
Live Chat
Markup Tools