--- title: Cisco Umbrella Reviews meta_title: 'Cisco Umbrella Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 283 reviews by the users' company size, role or industry to find out how Cisco Umbrella works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 283 scale: '5' date_modified: '2026-10-07' parent_category: name: Web Security url: https://www.g2.com/categories/web-security ---

Cisco Umbrella Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

User Insights

Average based on 283 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Verified User in Information Services
AI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"To Notch Malware Protection, But Some Application Issues Could Be Improved"
4/5
What do you like best about Cisco Umbrella?

Cisco Umbrella provides top notch protection from known and emerging threats. Since implementing the product, my team has reduced the amount of time that is spent on troubleshooting malware related issues. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The current version of the endpoint protection software does not have an option to update itself automatically. Previous versions of the software had this ability. The current version forces us to spend a significant amount of time scripting and monitoring application updates. Review collected by and hosted on G2.com.

LR
Linda R.
System Administrator
Small-Business (50 or fewer emp.)
"Controlled and Secure"
4.5/5
What do you like best about Cisco Umbrella?

Robust tool to secure Internet Access, lightweight application, and overall scalability. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

I do not have any current dislikes about the product at this time. Review collected by and hosted on G2.com.

Nidhi J.
NJ
Nidhi J.
Consultant
Enterprise (> 1000 emp.)
"Secure cloud and easy to use"
4.5/5
What do you like best about Cisco Umbrella?

Its interface is very intuitive and very simple to use. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Users can find challenges related to cost and set up else everything is good. Review collected by and hosted on G2.com.

Mostafa E.
ME
Mostafa E.
Information Security Engineer
Enterprise (> 1000 emp.)
"was a good experience"
4/5
What do you like best about Cisco Umbrella?

i think the best feature is proactive threat detection Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

one of the biggest problems with this system is the cost and complexity of setup and configuration Review collected by and hosted on G2.com.

Gaurav P.
GP
Gaurav P.
Senior Consultant
Enterprise (> 1000 emp.)
"Cisco Umbrella - a layer of protection for your organization"
4.5/5
What do you like best about Cisco Umbrella?

Offers both network and endpoint protection irrespective of your locations. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

False positives (as is the case with most security products) and cost Review collected by and hosted on G2.com.

Prabhu G.
PG
Prabhu G.
Assistant Manager
Mid-Market (51-1000 emp.)
"Best in class malware protection tool"
4.5/5
What do you like best about Cisco Umbrella?

Very easy to use and implementation is very quick and provides world class malware protection to the devices Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Trial period of the product can be extended and pricing can be improved, some glitches when integration Review collected by and hosted on G2.com.

Subhas S.
SS
Subhas S.
Senior Analyst
Mid-Market (51-1000 emp.)
"Good"
4.5/5
What do you like best about Cisco Umbrella?

Cisco umbrella provides the effective & best threat protection from the latest cybersecurity attacks. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Lack of connectivity remotely, lack of support, also endpoint connectivity & the installation. Review collected by and hosted on G2.com.

Gerardo H.
GH
Gerardo H.
Ingeniero Consultor
Mid-Market (51-1000 emp.)
"Cisco Umbrella the extra layer protection that you need."
4.5/5
What do you like best about Cisco Umbrella?

Incredible fast and easy to use, you can connect almost any Cisco Secure product to Umbrella and get the extra layer protection that it brings. Many solutions can just connect automatically through an API, others can connect using a secure tunnel but once you get connected you can start pushing security policies to your end users. The way that you can block requests from the DNS and not from the GET HTTP helps you to discover threats before any other connectivity. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

In recent versions there are some problems with SSL/TLS connection, some clients cannot connect to common use pages although it's allowed on policies, the majority of cases it is just configuration problems like Root CA installation, but others it's just impossible to connect many of them using TLS 1.3. Review collected by and hosted on G2.com.

Howard M.
HM
Howard M.
I.T. Manager
Small-Business (50 or fewer emp.)
"decent content filter"
3.5/5
What do you like best about Cisco Umbrella?

I like their web interface for content filtering. I can easily specify internal and external IP schemes. Blocking a site is simple. No proxy settings required; I point the firewall/router to OpenDNS IPs and specify the IP in the portal, and done. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The Umbrella roaming client does not play well with O365. It kept changing my DNS from what my DHCP scope handed out to 127.0.0.1. Review collected by and hosted on G2.com.

TAPPELA R.
TR
TAPPELA R.
SYSTEMS ENGINEER
Enterprise (> 1000 emp.)
"FEEDBACK FOR CISCO REVIEW"
5/5
What do you like best about Cisco Umbrella?

Cisco Umbrella offers several compelling features, making it a popular choice for network security and Comprehensive Security, DNS-layer Security and Integration Capabilities. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Cost, Limited Customization, Dependency on Internet Connectivity etc. Review collected by and hosted on G2.com.

Questions about Cisco Umbrella? Ask real users or explore answers from the community

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GU
Guest User
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Last activity almost 3 years ago

What is Cisco Umbrella used for?

GU
Guest User

What is Open DNS Personal Internet Security used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

22%

Perceived Cost

$$$$$
Cisco Umbrella Comparisons
Cisco Umbrella Features
Quarantine
Continuous Monitoring
Off-Network Protection
DNS Lookups
Threat Intelligence
Advanced Traffic Filtering
Whitelisting
Policy Enforcement
Incident Reports