--- title: Cisco Umbrella Reviews meta_title: 'Cisco Umbrella Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 283 reviews by the users' company size, role or industry to find out how Cisco Umbrella works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 283 scale: '5' date_modified: '2026-10-07' parent_category: name: Web Security url: https://www.g2.com/categories/web-security ---

Cisco Umbrella Reviews & Product Details

Profile Status

This profile is currently managed by Cisco Umbrella but has limited features.

Are you part of the Cisco Umbrella team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

User Insights

Average based on 283 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Sign in to view

Per Year

JB
Jeff B.
Sr. Network & Systems Engineer
Mid-Market (51-1000 emp.)
"Cisco Umbrella is Okay"
4.5/5
What do you like best about Cisco Umbrella?

Umbrella is easy to use and configure it the way we needed it to be. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The portal has improved, but it still takes awhile to learn how to customize for our environment. Review collected by and hosted on G2.com.

Aman V.
AV
Aman V.
Technical Trainer
Computer Software
Mid-Market (51-1000 emp.)
"It has been fairly adequate dealing with Umbrella for DNS"
3/5
What do you like best about Cisco Umbrella?

I think that it makes my job easier as someone who manages the network in my organisation, that I can query the DNS properly for all the computers connected in the network. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

I would prefer if there were some changes into the UI and ease of access. It was kind of daunting to use it at first, as I found the learning curve to be quite steep. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"User Experience"
4.5/5
What do you like best about Cisco Umbrella?

I like about the working of Cisco Umbrella. Nowadays Cyber attacks are very common and developers and companies are struggling to save their assets and Cisco comes up with the feature of protecting from cyber attacks. The good thing is it blocks the request before anyone trying to connect with the different server. Very ease of use, and it will always in the system so you don't need to manually do anything, ease of integration. Protect us from Malware, Ransomware, Phishing and other attacks. Customer support and resolution is top-notch. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

One thing I don't like is sometimes it fails to load when we change the Wi-Fi address or change to another network. It might be due to setting up the internal parameters. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"An evaluation in which the benefits outweigh the harms. Satisfied with the Umbrella product."
4.5/5
What do you like best about Cisco Umbrella?

I think Umbrella's DNS Security Essentials package is sufficient for general use. Other packages have many advantages and benefits, but most features other than umbrella's DNS filtering feature are available in different products. Different products are currently used. I think it is easier to sell the DNS Security Essentials package at a more affordable price to convince companies.

The product works smoothly in large structures. After giving the necessary permissions according to our current structure, we can set our customized rules and use them directly.

Log tracking is also done very well. Thanks to AWS integration (Cisco Cloud Security App), it can be integrated with many SIEM products.

If I had to rate the DNS Security Essentials package in terms of price and performance, I would say 8/10. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

I did not like the package distribution of the product according to its features. Additionally, it only takes a long time to define large networks during the first installation. The fact that we cannot sign our certificate with our own CA and import it into the umbrella in the DNS Security Essentials package is a bit of a bad feature. Review collected by and hosted on G2.com.

Benjamin D.
BD
Benjamin D.
IT Support Technician
Enterprise (> 1000 emp.)
"Umbrella"
4.5/5
What do you like best about Cisco Umbrella?

Umbrella is a light program that does a good job. It definitely helps us limit what our staff can get into. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

We had a couple of issues where Umbrella wasn't functioning correctly. It was more of a timing problem because we were going into an audit. Review collected by and hosted on G2.com.

Atul T.
AT
Atul T.
security evangelist
Small-Business (50 or fewer emp.)
"All in one threat intelligence"
5/5
What do you like best about Cisco Umbrella?

I like the protection against threats that causes more harm than other threats. As we can't control employees, it better to be ready to handle what employees can do dangerous things. Umbrella does that all threat intelligence from malware, Trojans, botnets, phishing etc and safeguard with incident response Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

As of now didn't found anything but it varies from user to user in the context of configuration and implementation Review collected by and hosted on G2.com.

Rajat  T.
RT
Rajat T.
Information Technology Infrastructure Specialist
Mid-Market (51-1000 emp.)
"Solution to a wide range of Security concerns under a single cloud structure."
3.5/5
What do you like best about Cisco Umbrella?

Time is Money and that's what according to me Cisco Umbrella defines in its concept of providing multiple security and threat intelligence services under one roof. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Charging per user interaction even for a group of users or an organization. As I have never personally viewed the plans but my organization uses it so I have heard this as a downgrade. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"My experience with Cisco umbrella"
5/5
What do you like best about Cisco Umbrella?

Monitor organisation wide traffic with ease.

Blocking and tracking unwanted traffic.

It provides comprehensive dns level security. Ease of visibility and reporting. User friendly. Comprehensive cloud solution. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The umbrella overall is a great solution and nothing to dislike except difficulty of deployment and limited customization Review collected by and hosted on G2.com.

RS
rifat s.
Services consultant
Mid-Market (51-1000 emp.)
"Security shield at Cloud"
5/5
What do you like best about Cisco Umbrella?

Cisco Umbrella offers security in various platforms. It Block domains that are linked to malware, phishing, botnets, and other risks. This functionality can be enabled to block users from accessing non-malicious domains. Therefore enhancing the dns security. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

It's pretty expensive, however its fine to be expensive inorder to protect the stuff from digital threats, phishing and malwares. Works slow for user identification when switchs to different network. Review collected by and hosted on G2.com.

Harsh P.
HP
Harsh P.
Associate technology L2
Mid-Market (51-1000 emp.)
"Amazing tool for securing the cloud apps"
5/5
What do you like best about Cisco Umbrella?

The best part about Cisco umbrella is there set of features which provides a way to filter the content and management application security over the internet. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

There is nothing as such to dislike about Cisco umbrella. They are heading in right direction but cost can be improved a bit. Review collected by and hosted on G2.com.

Questions about Cisco Umbrella? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity almost 3 years ago

What is Cisco Umbrella used for?

GU
Guest User

What is Open DNS Personal Internet Security used for?

0 Upvotes
0
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

22%

Perceived Cost

$$$$$
Cisco Umbrella Comparisons
Cisco Umbrella Features
Quarantine
Continuous Monitoring
Off-Network Protection
DNS Lookups
Threat Intelligence
Advanced Traffic Filtering
Whitelisting
Policy Enforcement
Incident Reports