--- title: Cisco Umbrella Reviews meta_title: 'Cisco Umbrella Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 283 reviews by the users' company size, role or industry to find out how Cisco Umbrella works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 283 scale: '5' date_modified: '2026-10-07' parent_category: name: Web Security url: https://www.g2.com/categories/web-security ---

Cisco Umbrella Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

User Insights

Average based on 283 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Light weight content filter"
3/5
What do you like best about Cisco Umbrella?

Creating policies and testing policies is a breeze Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Mostly cost, and its proxying behavior did negatively impact some traffic. Review collected by and hosted on G2.com.

ZG
Zafer G.
Security Engineer
Security and Investigations
Mid-Market (51-1000 emp.)
"Cisco Cloud Security with Umbrella"
5/5
What do you like best about Cisco Umbrella?

Cisco's cloud services are so applicable for new customers. You can deploy easy and quickly to the new servers. And security performance wonderfull. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

I think, user face can be renew again. I t seems so old and color choice not good. Otherwise there is no problem with performance. Review collected by and hosted on G2.com.

RL
Roy L.
Security Architect and Analyst
Enterprise (> 1000 emp.)
"A good system for protecting against browsing malicious websites"
3.5/5
What do you like best about Cisco Umbrella?

When the system is implemented, there is automatic protection against malicious traffic from within the internal network. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The management console is slow,There have been no improvements to the system over the years. Review collected by and hosted on G2.com.

JJ
Jason J.
Network Engineer
Mid-Market (51-1000 emp.)
"Umbrella for DNS"
4/5
What do you like best about Cisco Umbrella?

I like that it can go hand in hand with Cisco firewalls with protecting your network. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

There is nothing that I dislike about Umbrella. Review collected by and hosted on G2.com.

WS
Warren S.
Head of Infrastructure
Mid-Market (51-1000 emp.)
"Cisco Umbrella SWG and Secure Client are excellent products"
4.5/5
What do you like best about Cisco Umbrella?

It reduces complexity within the organisation and using simple policies to protect clients and endpoints. It also integrates well with other products. It was fairly easy to implement, as we migrated from the old Scansafe offering. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The User Roles isn't very good. It can sometimes be difficult to remedy certain blocked websites. Also, it would be nice if Umbrella could simply allow the M365 whitelist URLs, instead of having to put them in yourself. The same applies with other well-known products. Review collected by and hosted on G2.com.

Andrés S.
AS
Andrés S.
Manager Product Management
Enterprise (> 1000 emp.)
"Good"
4/5
What do you like best about Cisco Umbrella?

The defender that it provide to our customers Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The price that is not good scalable with the amount you get Review collected by and hosted on G2.com.

Abhishek T.
AT
Abhishek T.
Chief Officer
Mid-Market (51-1000 emp.)
"An awesome product! Multiple useful features."
4.5/5
What do you like best about Cisco Umbrella?

Best thing to say would be the updates that they keep coming up with which keeps our systems updated and provides a great protection. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

An expensive one, will need a great net connection since without internet there will be limited protection. Review collected by and hosted on G2.com.

Akshay K.
AK
Akshay K.
Digital Marketing Executive
Mid-Market (51-1000 emp.)
"Cisco Umbrella: an umbrella which protects from a malicious rain"
4.5/5
What do you like best about Cisco Umbrella?

Its strong guidelines and its management software. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Sometimes it blocks some sites that are not really malicious. Review collected by and hosted on G2.com.

Kevin A.
KA
Kevin A.
Head of Customer Success
Mid-Market (51-1000 emp.)
"DNS is the First line of Defence"
4.5/5
What do you like best about Cisco Umbrella?

Cisco Umbrella offers an intuitive and easy-to-use management platform. The policies are easy to build and construct, and deploying to on-prem and mobile users can be done in a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Sometimes the web console is slow to display monitored and gathered data for reporting. There have been issues with using certain browsers in the past, it doesnt really like Safari to be honest. Review collected by and hosted on G2.com.

Goutam D.
GD
Goutam D.
Vice President (IT & Cloud Infrastructure)
Enterprise (> 1000 emp.)
"peace of mind for security and compliance"
4/5
What do you like best about Cisco Umbrella?

Cisco Umbrella is helpful because it provides robust, multi-layered security that protects against a wide range of cyber threats, offers comprehensive visibility and control over internet activity, and ensures consistent protection for both on-premises and remote users. Its cloud-based approach simplifies deployment and management while keeping the security measures up-to-date with the latest threat intelligence. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Expense: Cisco Umbrella can be costly, particularly for small to medium-sized businesses with limited budgets. The pricing model may be prohibitive for some organizations. Review collected by and hosted on G2.com.

Questions about Cisco Umbrella? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
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Last activity almost 3 years ago

What is Cisco Umbrella used for?

GU
Guest User

What is Open DNS Personal Internet Security used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

22%

Perceived Cost

$$$$$
Cisco Umbrella Comparisons
Cisco Umbrella Features
Quarantine
Continuous Monitoring
Off-Network Protection
DNS Lookups
Threat Intelligence
Advanced Traffic Filtering
Whitelisting
Policy Enforcement
Incident Reports