---
title: Cisco Umbrella Reviews
meta_title: 'Cisco Umbrella Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 284 reviews by the users' company size, role or industry
  to find out how Cisco Umbrella works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 284
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Web Security
  url: https://www.g2.com/categories/web-security
---


# Cisco Umbrella Reviews
**Vendor:** Cisco  
**Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 284
## About Cisco Umbrella
Cisco Umbrella simplifies cybersecurity and compliance by providing a converged set of capabilities in a single, cloud-native solution. Its combination of DNS-layer security, secure web gateway, CASB, and more delivers an end-to-end experience that delights customers. Processing over 600 billion internet requests per day and leveraging the world’s largest cyber threat intelligence team in Cisco Talos, Umbrella has achieved AV-TEST’s #1 security efficacy ranking multiple times. Whether you need to strengthen your current security stack or want to transition to a more SASE-based architecture, Umbrella empowers you to confidently meet today’s cloud security goals and embrace tomorrow’s opportunities.




## Cisco Umbrella Reviews
  ### 1. Great Product. Easy to use and find solutions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2024

**What do you like best about Cisco Umbrella?**

Cisco Umbrella is easy to deploy and use. It helps me analyse threats at real time.

**What do you dislike about Cisco Umbrella?**

Sometimes many sites are blocked by Cisco Umbrella all of a sudden. Need to improve the support team.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

I can configure security to my web gateway. I can also get data protection on my gateways.

  ### 2. Fast and efficient solution to avoid cyberattacks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura R. | RRHH with Webex, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2023

**What do you like best about Cisco Umbrella?**

The best thing about this solution is that it does not require any type of installation, it is all in the cloud! It has also helped me avoid entering web pages that are used for cyber attacks.

**What do you dislike about Cisco Umbrella?**

False positives sometimes complicate things a bit because they prevent you from entering pages that I know are okay, but other than that, it is an excellent solution.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Having a secure DNS has allowed us to browse safely from anywhere and on any device. This helped a lot, since starting with the pandemic, we all started working remotely, but maintaining the security that being in the office gave us.

  ### 3. Review based on experience on Cisco sdwan integrated with Umbre6

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Cisco Umbrella?**

Security features like DNS security, Secure web gateway

**What do you dislike about Cisco Umbrella?**

None as I am not a direct user or administrators

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Secure gateway to internet which gives less hops to destination and also DNS security which negative DNS attacks

  ### 4. the best app to protect your internet.

**Rating:** 4.0/5.0 stars

**Reviewed by:** oscar m. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2023

**What do you like best about Cisco Umbrella?**

it is really easy to configure, we start with the default configuration at the begging,
now we hace almost 200 malicious applications blocked, we have different kind of profiles in base of our internal employees.

**What do you dislike about Cisco Umbrella?**

somethings the application block trusted sites and we have to allowed to get in.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

in the past we did not have a dns secure navigation in our company, our remote imployees did not have any kind of protection

  ### 5. Local network security tool that has no real competition.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Volodymyr S. | Chief Marketing Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Cisco Umbrella?**

Cisco Umbrella is no doubt hands-down the single best network security and monitoring tool. The amount of features, and the ease of use are great. Customer support not so much though. I love they have filters and content categories so you can separate a lot of what's going on within your local network.

**What do you dislike about Cisco Umbrella?**

The price, it's a bit on the higher side, but considering what you get for that price, it's hard to complaint.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

It helps me handle the sites my employees are visiting and filtering out what's secure and what is not.

  ### 6. Layered security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesus R. | Senior Infrastructure and Security Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about Cisco Umbrella?**

It helps protect a layer that is highly abused by attackers, bots, ransomware, and other DNS manipulation attacks. It's also adds a layer of visibility into internet usage.

**What do you dislike about Cisco Umbrella?**

It's new portal, most likely it has to do with the transition for Cisco's SSO platform, but I sometimes have issues logging in, and having to manually input the dashboard url after the fact.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Protecting our users from most malicious sights, phishing attempts, and ransomware. Over all the amount of security events related to ransomware and/or credential harvests have significantly been reduced since our implementation of Unbrella accroas all of our clients.

  ### 7. Review for Cisco Umbrella

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sneha P. | Network Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Cisco Umbrella?**

Cisco Umbrella is the application used for security purpose where we can identify threats and  it is cloud based firewall which helps us to implment with various features and also gives protection for layer security attacks.

**What do you dislike about Cisco Umbrella?**

There is nothing much to dislike about this application.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

The Cisco Umbrella is Firewall which helps to configure the requirements at ease along with high-protection by securing the infrastructure. This application provides helps to have secure VPN, alarm if there are any threats.

  ### 8. Cisco Umbrella SASE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ezequiel P. | Presales Engineer Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Cisco Umbrella?**

Protect navigation, user control are best

**What do you dislike about Cisco Umbrella?**

nothing dislike, the administration are intituive

**What problems is Cisco Umbrella solving and how is that benefiting you?**

are solve the problem with the navigation users and control access to network

  ### 9. cisco 3750c

**Rating:** 5.0/5.0 stars

**Reviewed by:** ayaz a. | Costume Support Engineer , Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2023

**What do you like best about Cisco Umbrella?**

The best thing about Cisco switches is that they manage traffic and network bandwidth very well.

**What do you dislike about Cisco Umbrella?**

Once an organization invests heavily in Cisco infrastructure, they might become somewhat locked into the Cisco ecosystem. This can limit flexibility and make switching to other vendors more complex.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

As mentioned earlier, the complexity of Cisco products can result in a steeper learning curve for administrators, particularly those who are new to networking or have experience with different vendor solutions.

  ### 10. DNS security is an easy and obvious win

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about Cisco Umbrella?**

It's relatively easy to set up and maintain policies. Policies can be tailored to different types of users. It's very effective at controlling access to sites that violate corporate policy or potentially malicious content while being transparent to users. Used in conjunction with AnyConnect VPN, Umbrella also protects off-site users.

**What do you dislike about Cisco Umbrella?**

There's not much to dislike about Umbrella. It's not inexpensive, but well worth it for the additional layer of protection it provides.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Umbrella helps limit access to prohibited or dangerous content. It's especially helpful in limiting activities on our guest network.

  ### 11. Use Umbrella to Secure your Cloud Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francis R. | End User Support Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 10, 2023

**What do you like best about Cisco Umbrella?**

It's a good infrastructure for cloud security, we are using Cisco umbrella to protect from malicious activities.

**What do you dislike about Cisco Umbrella?**

It's high cost to setup & required more coding knowledge. So need to hire senior technical analyst.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

It detects malicious activities and blocking from firewall, so all server & client systems are safe to use. It saves our data from hackers.

  ### 12. An Intelligent Cloud Network Security Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pranav K. | ServiceNow Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2023

**What do you like best about Cisco Umbrella?**

Cisco Umbrella is a cloud-based security solution that is simple to deploy and maintain, regardless of the scale of your IT system. It doesn't require any major changes to your current infrastructure.

**What do you dislike about Cisco Umbrella?**

NA - Nothing much however, it would be helpful if Cisco Umbrella had some packet capturing capabilities to make troubleshooting blocked websites and other issues easier.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

As the Cisco Umbrella uses DNS to block malicious traffic before it reaches the network itself, it prevents Malware and Cyber attacks. Using its web security features, it also shields you from phishing attempts and helps in locating and managing shadow IT.

  ### 13. When it works it’s great but not worth it

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nicole D. | Security Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2023

**What do you like best about Cisco Umbrella?**

It does protect against phishing sites and botnet attacks. When it works the web security gateway and dns security protect against a lot of attacks plus we use any connect so it can integrate with that.

**What do you dislike about Cisco Umbrella?**

We ran into so many issues with this product especially the agent crashing and virtually leaving no protection. We also had so many false positives in blocking nonmalicious sites.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

It provides dns and web security for all our users and gives remote protection when not connected to the internet on worklaptops. We can see what sites are getting blocked and if users click on phishing emails.

  ### 14. The best solution for detection, blocking and high visibility of threats from the network.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ernest P. | Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Cisco Umbrella?**

Umbrella allows us to have a safe, versatile, high-performance, functional and innovative security system. It provides us with the necessary tools for the rapid detection and blocking of latest-generation threats or cyberattacks, which helps us always to have stable and secure networks for both our own and our clients.

I love that it provides a friendly interface, easy to interact with, organized and intuitive, so even without having extensive knowledge of this type of software, it is easy to use, and in case of doubts or any assistance, its support team is always present, and its Responses are quick and effective.

Although there is much other software that can provide similar functions, Cisco Umbrella differs in delivering solid and innovative protection since it is based on artificial intelligence; its security does not leave gaps against threats as it acts by detecting and blocking threats before they reach the system, this is how we can keep our endpoints free and clean from any hazards such as malware, trojans, botnets and more.

With Umbrella, we achieve endpoints free of threats, a stable network, non-malicious URLs, better control of our applications and even a more organized security administration without gaps and with high visibility.

Umbrella is ideal for closing gaps; you only need an exemplary configuration and apply effective security policies.

**What do you dislike about Cisco Umbrella?**

Cisco Umbrella has given us excellent protection, and their support team is active, efficient and very friendly; When in doubt, they have always solved us, so I have no criticism of this solution; I hope it will continue to innovate and that its integration can also be done with third-party software.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Umbrella has provided us with a high-powered solution, full of intuitiveness and ideal features to keep everything from our endpoints to our network and URL freer of threats.

We have managed to reduce the detection time since it is based on AI has brought us the advantage of acting faster when blocking threats; our team is more productive, and our security has been strengthened since Umbrella closes our gaps against threats. In addition, its easy configuration, intuitive interface and centralized console give us high visibility of any threat from the network. With Umbrella, we keep our system clean, and our clients and remote workforce have more peace of mind because they know we are protected.

  ### 15. Top SSE Solution on the market!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angelo L. | Business Developer &amp; Key Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Cisco Umbrella?**

I love how easy it is to deploy through DNS Pointing, agents, AutoVpns.

**What do you dislike about Cisco Umbrella?**

Nothing, Umbrella meets all key SSE Requirements.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

DNS-Layer Security soluton and full proxy features from the Cloud.

  ### 16. DNS With Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2023

**What do you like best about Cisco Umbrella?**

Umbrella provides a broad range of tools and features that allow administrators to achieve many security gaps accross their tennant. It is very easy to use and learn from this application.

**What do you dislike about Cisco Umbrella?**

At this time I haven't experienced anything that I dislike about this product. Though with any product their is always the opportunity for growth and enhancement.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

It allows us to see who is accesing what sites/applications accross our network. Then based off those findings we close any gaps security wise to improve overall network stability.

  ### 17. Provides good network protection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about Cisco Umbrella?**

The UI is user-friendly and Cisco Umbrella can be easily integrated with the suite of security tooling both from Cisco and other service providers. In addition, the customer support and training documentation is great!

**What do you dislike about Cisco Umbrella?**

The price-point and licensing cost for Cisco Umbrella is high. In addition, when integrated as a set of tooling, Cisco Umbrella can be very expensive.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Cisco Umbrella helps in blocking the malicious DNS queries and hence helps the team safeguard the overall infrastructure. In addition, category-based URLs can be blocked with the click of a button.

  ### 18. Solid DNS Filter Software

**Rating:** 2.5/5.0 stars

**Reviewed by:** Nicholas B. | Systems Administrator, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Cisco Umbrella?**

I did like the product when we were using it. They had a solid platform for managing DNS on my endpoints, and it was easy to manage my allow and deny lists. Support of multi-platforms was as good as we needed it.

**What do you dislike about Cisco Umbrella?**

There wasn't any so great about Cisco Umbrella that made us stay with it. We purchased a new SOC package and Cisco Umbrella wasn't apart of the package. DNS Filter was and Cisco Umbrella wasn't anything spectacular enough for us to stick with it.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Cisco Umbrella was filtering out end users' DNS requests on their devices providing another layer of security for our organization. It also restricts our end user's web access to certain parts of the internet.

  ### 19. “Best Software for Malware protection “

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikram  B. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Cisco Umbrella?**

I like Cisco umbrella because of Cisco umbrella help to protect my system devices & connection  from Malware , theft & cyber attack. Cisco umbrella protect my system & cloud data also.best security software easy to operate.

**What do you dislike about Cisco Umbrella?**

Nothing about to dislike Cisco umbrella, it's help to secure my sytem & data.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Cisco umbrella provide to security our clouds data & files.so we can operate our business & organisation easily l.

  ### 20. "Cisco Umbrella best cloud security software"

**Rating:** 5.0/5.0 stars

**Reviewed by:** OM G. | Test Engineer , Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Cisco Umbrella?**

I like Cisco Umbrella because of its providing multiple & very good security services & features regarding secure my cloud data.
It's protecting malware & phishing thept.
Cisco Umbrella help to blocked unwanted malware & thept attack.

**What do you dislike about Cisco Umbrella?**

Nothing about to dislike Cisco Umbrella, 
It's working on good direction.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Cisco Umbrella secure my cloud data effectively.

  ### 21. Best platform for data storage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pramod Y. | Radio Frequency Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2023

**What do you like best about Cisco Umbrella?**

Many thing is better in this platform as compare to other and more simple user interface.

**What do you dislike about Cisco Umbrella?**

This platform containing nothing to dislike but I would like to suggest please provide user to low cost so all user can buy this services

**What problems is Cisco Umbrella solving and how is that benefiting you?**

It solve my storage and data security issue which I face earlier

  ### 22. Networking secured services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hafiz ADnan Y. | Access Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Cisco Umbrella?**

It is secured cloud services. the best thing is that it canbeuaedanywhere with fast communication.

**What do you dislike about Cisco Umbrella?**

Although it is good for cybersecuritybut there should be easy and tricky way to confirgure instead of complex and lengthy way to confogure it.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

It is being used in security issues like cyber attacks which is securing my organization data.

  ### 23. Amazing Open DNS

**Rating:** 5.0/5.0 stars

**Reviewed by:** FaiSal H. | Systems, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about Cisco Umbrella?**

1- Easy to use
2- Secure
3- very Freindly

**What do you dislike about Cisco Umbrella?**

Nothing ,its good for my busniees and meet requirment

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Resolving address

  ### 24. cloud security tool providing protection against Internet threats such as malware, phishing etc.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marina B. | Network support analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2023

**What do you like best about Cisco Umbrella?**

Umbrella is a cloud security solution that offers several benefits to protect an organization from Internet threats:
Real-time malware and phishing protection
Blocking of malicious websites and inappropriate content
Protection on all devices, including those outside the organization's network.
Using Umbrella helps ensure robust Internet security and threat protection.

**What do you dislike about Cisco Umbrella?**

There are several disadvantages to using umbrella:
It is very expensive and more if you depend on multiple licenses.
The lack of platform customization is notorious.
Its proactive real-time protection sometimes interferes with legitimate traffic as it occasionally blocks sites or applications of the organization.
Being a cloud-focused platform, all of its functionality depends on network availability.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Cisco Umbrella can help solve a wide range of issues since it provides real-time visibility into threats and network traffic.Internet security issues to ensure safe browsing and protect your company from online threats.

  ### 25. Provide best security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Cisco Umbrella?**

The security that provides by a Cisco it is amazing it provides an additional line of defense against malicious software I feel show secure while using this app

**What do you dislike about Cisco Umbrella?**

No, while I am using this there is nothing which i dislike in the software i like very much and i love with the security features of this software.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Cisco umbrella is one of the best software that provides security against any type of malware activities

  ### 26. Set it and Forget it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2023

**What do you like best about Cisco Umbrella?**

Our users can surf the web knowing that many malicious or dangerous sites are blocked. If something should not be blocked, we can take action.

**What do you dislike about Cisco Umbrella?**

Making sure the proper licensing in place can bit somewhat tedious.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

DNS level blocking in addition to some GEO blocking we are doing ensures we are well protected.

  ### 27. Awesome Product !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Cisco Umbrella?**

Its user-friendly interface and ease of access that too within budget.

**What do you dislike about Cisco Umbrella?**

Nothing, I can remind of that I don't like in this product

**What problems is Cisco Umbrella solving and how is that benefiting you?**

DNS Server-related issues.

  ### 28. Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Cisco Umbrella?**

It helps me to know the working step by step procedure clearly

**What do you dislike about Cisco Umbrella?**

Nothing dislike about the Cisco umbrella

**What problems is Cisco Umbrella solving and how is that benefiting you?**

How to secure the data

  ### 29. Cisco Umbrella Offers Excellent DNS/URL Filtering

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy J. | Security Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Cisco Umbrella?**

The configuration of setting up policies is pretty straightforward. We have a blocklist that we can add OSINT URL's to that boost protection on top of what it already protects us from.

**What do you dislike about Cisco Umbrella?**

There isn't much I can say about what I don't like. The product is relatively inexpensive. Once it's set up, you can set it -and forget it if you want and still receive substantial protection from malicious sites.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Cisco Umbrella filters all websites our users go to, so even if they accidentally click on a bad link in an email, Umbrella will block it before they ever go to the site.

  ### 30. Exactly as the name says, a security umbrella over your company IT devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Swapnil M. | IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about Cisco Umbrella?**

Cloud-based DNS security is the best thing anyone could have. We like that the interface is very intuitive and the L7 firewall can block many spurious and non-approved applications as well as peer-to-peer file sharing and torrenting from happening in the office or on any office computers.

**What do you dislike about Cisco Umbrella?**

We actually liked the fact that Cisco has provided a lot of training materials and has live webinars every so often. The detailed documentation available on Cisco's website has helped us understand how to leverage the DNS security to the fullest.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Internet security and monitoring of data is the issue that Cisco Umbrella is solving for us. Its tight integration with Meraki security appliance and L3 switches also helps us a lot.

  ### 31. Cisco Umbrella

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steven L. | MSP Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about Cisco Umbrella?**

Cisco Umbrella is definitely an easy to implement and manage tool. Licensing is only a couple of clicks to manage. Deployment to new workstations for clients is a quick install.

**What do you dislike about Cisco Umbrella?**

One thing I dislike or wish Cisco Umbrella would do is have more reporting or more information on where to find reporting. Managing endpoints is easy, but getting useful information requires digging.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Cisco Umbrella continues to make endpoint management quick and painless. I understand reporting is getting more robust, but would like to see more information on that.

  ### 32. Great extra security layer for your network

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos C. | System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Cisco Umbrella?**

Cisco Umbrella is easy to set up and effective in its protection. You just need to configure what and how you want to protect and then add your roaming computers.

**What do you dislike about Cisco Umbrella?**

I haven't found anything I disliked yet because this tool is very customizable. If you believe that it's blocking too much, you just need to change the configuration accordingly.

**Recommendations to others considering Cisco Umbrella:**

I recommend that as an extra security layer for your network. Umbrella is also able to protect roaming users that are very common these days.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Threats have been increasing a lot in the last several years, so we decided to add extra security to work with our antivirus system. Umbrella was one of them and the benefit is that it pre-filters some of the traffic reducing the load on the other security systems we have in place.

  ### 33. Cisco umbrella is very good proxy as it is easy to configure and add web and dns policy

**Rating:** 4.5/5.0 stars

**Reviewed by:** manish v. | Cloud Ops Engineering Sr. Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2022

**What do you like best about Cisco Umbrella?**

Web gateway firewall provide protection from latest attack and it's integration with other product of Cisco like securex

**What do you dislike about Cisco Umbrella?**

Nothing much, a little improvement required in TAC assistance

**What problems is Cisco Umbrella solving and how is that benefiting you?**

It's on  cloud managed by Cisco team hence only little req as we need to configure policy only

  ### 34. Powerful, simple

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2023

**What do you like best about Cisco Umbrella?**

Interface is very easy and intuitive to navigate

**What do you dislike about Cisco Umbrella?**

Personally, the virtual appliance can be finicky and have had to re-deploy it multiple times because it lost connection to the cloud

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Content filtering it's much faster the most firewall's built in content filtering. Pages load much quicker.

  ### 35. Cisco Umbrella adds another layer of security with the existing security parameters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prasad K. | Network Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2022

**What do you like best about Cisco Umbrella?**

The way the policies work and the ease of troubleshooting the access controls

**What do you dislike about Cisco Umbrella?**

Nothing at this point, the browser GUI response can be better

**What problems is Cisco Umbrella solving and how is that benefiting you?**

The Cisco umbrella adds a significant layer of defense against security threats at the DNS layer.

  ### 36. Decent Software Hamstrung by a Few Huge Flaws

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2022

**What do you like best about Cisco Umbrella?**

Cisco Umbrella adds a layer of DNS-based protection from malware and phishing attacks.  The roaming client software allows for remote systems to always be protected.

**What do you dislike about Cisco Umbrella?**

There is a very big problem that prevents Windows 10 from detecting an active Internet connection.  This causes the systems to report to the user that no Internet connection is available and prevents some apps, most notably Microsoft Outlook from functioning.  Customer support is very sub-par.

**Recommendations to others considering Cisco Umbrella:**

Test thoroughly on a subset of systems before deploying to all computers.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Cisco Umbrella helps provide an additional layer of protection against all malware, but Crypto-malware in particular.  Basic web filtering can also be implemented for customers who need very broad filtering applied.

  ### 37. A powerful DNS proxy easy to install

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about Cisco Umbrella?**

Easy installation process. Powerful DNS filtering, possibility to yse Firewalal in the cloud. Auto-redirection of gray domains to the smart proxy. No need to use PCAp files anymore.

**What do you dislike about Cisco Umbrella?**

User must not be machine administrator. Users can still surf using Ip adresses. Gray domains redirection is not as transparent as possible.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Secure web surf with native DNS filtering, Protect users' machines outside the company network. Protect remote users. Malware detection on DNS level

  ### 38. excellent DNS security solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** MARNI S. | Network Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2021

**What do you like best about Cisco Umbrella?**

1. Easy to set up networks and security profiles.
2. Daily threats and logs can be monitored from anywhere just by logging into the cloud dashboard.
3. Log reportings are great, and we can export the reports.
4. Fast response from the cisco team regarding any technical support.
5.  We can add custom URLs to the web filtering profiles.

**What do you dislike about Cisco Umbrella?**

1. Firstly price, the umbrella solution costs more.
2. Changes won't take effect instantly after applying profiles.

**Recommendations to others considering Cisco Umbrella:**

Recommended for those whore are more serious about extra DNS level security.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

1. Malicious sites are restricted on mobiles and laptops
2. Protecting users who are not on the office perimeter.
3. Whitelisting allowed websites.
4. Configuring umbrella DNS servers on the home router to protect the home environment.

  ### 39. Slow platform, phone support non-existient for MSP, pricing is steep

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2022

**What do you like best about Cisco Umbrella?**

It worked to filter out DNS, filtering was effective.

**What do you dislike about Cisco Umbrella?**

MInimal/no detail of threat reporting, logs update every hour, phone support non-existent for MSPs, UI could use some work. Changes took time to cycle in. DDNS agent is clunky at best and a pain to seutp for multiple non-related sites

**What problems is Cisco Umbrella solving and how is that benefiting you?**

DNS Filtering

  ### 40. DNS level security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lakshman K. | N, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Cisco Umbrella?**

I really love this Umbrella feature from Cisco. We used the Umbrella feature for protecting endpoints in the office and home. 
It is very easy to set up which is cloud-based and add our Home network and office network into the umbrella cloud dashboard.
No need to configure any further configuration on the endpoint side, jest we need to enter the umbrella DNS server IP! and provides very good blocking policies to restrict the user from visiting unwanted sites

**What do you dislike about Cisco Umbrella?**

Except for the price of the Umbrella, I like everything.

**Recommendations to others considering Cisco Umbrella:**

if you want to restrict users in-home or office from visit unwanted sites it is very useful.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Before using the Umbrella feature, there is heavy internet bandwidth usage, after deploying Umbrella we restricted users from visiting high bandwidth-consuming sites and we saved some internet bills.

  ### 41. Cisco Umbrella the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark Joseph (MJ) M. | Network Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about Cisco Umbrella?**

User friendly and easy to understand compare to other

**What do you dislike about Cisco Umbrella?**

So far none all good on my side i think some updates on GUI

**What problems is Cisco Umbrella solving and how is that benefiting you?**

It combines multiple security functions into one solution

  ### 42. Cisco Umbrella: Cloud DNS filtering that is consistent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2022

**What do you like best about Cisco Umbrella?**

The fact you can protect an entire network in minutes, with the ability to deploy agents to remote devices easily. Policies can be set up for each type of network and device as needed.

**What do you dislike about Cisco Umbrella?**

IT BLOCKS EVERYTHING.... Until you allow it, that is. The log analytics stream in real-time, but I would recommend a full audit before putting it in production.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

We use Umbrella to filter all traffic on several remote locations and windows tablets. We also us it to find out of any strange networking or malware traffic on our networks.

  ### 43. Secure, reliable cloud security

**Rating:** 5.0/5.0 stars

**Reviewed by:** John S. | Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2021

**What do you like best about Cisco Umbrella?**

What I like about Cisco Umbrella is it's easy to use, even for beginners like me. It's easy to customize and user-friendly. It provides a layer of security in a single user interface. It offers a free trial for 14 days, so you can maximize it to explore and check if it meets your requirements.

**What do you dislike about Cisco Umbrella?**

A more detailed description of the Security Categories would be helpful. Generic descriptions provided. For example, state lottery sites could have more information in the report of the Gambling category.

**Recommendations to others considering Cisco Umbrella:**

I recommend using Cisco Umbrella to monitor and restrict users' capability to browse.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

I am currently using Cisco Umbrella to filter what the user can and cannot visit. It's beneficial in tracking and reports generation.

  ### 44. best DNS security

**Rating:** 4.5/5.0 stars

**Reviewed by:** pinisetty s. | Network Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2021

**What do you like best about Cisco Umbrella?**

1. Easy to configure Network and security profiles.
2. Web filter option for different categories.
3. Easy to configure end devices. 
4. Easy to monitor users who visited malicious domains.
5. Option to take reports for the DNS queries.
6. Option to block and allow specific URLs.

**What do you dislike about Cisco Umbrella?**

1. Logs take time to appear in the dashboard.
2. Cost of the subscription is expensive.

**Recommendations to others considering Cisco Umbrella:**

Very well recommended.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

1. Blocking malicious site visiting.
2. Protecting end devices in Office and home.
3. Monthly reports for the botnet and malicious queries.

  ### 45. Cisco Umbrella Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tural R. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Cisco Umbrella?**

In Cisco Umbrella, I like best its traffic optimization and DNS services. I can block and forward different websites from my corporate network. can control internet traffic

**What do you dislike about Cisco Umbrella?**

In Cisco Umbrella I wouldn't say I like slow work; configuration changes take time to be applied in the system. The report doesn't work correctly. Improvements in the graphic interface

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Control DNS traffic of our office and Datacenter.

  ### 46. Security tool for working remotely

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about Cisco Umbrella?**

On my computer (IOS big Sur), Cisco Umbrella is a lightweight virus detective software. It won't slow me down. I have used some security software before, and they are all cumbersome. As a designer, the speed of my computer really matters.

**What do you dislike about Cisco Umbrella?**

To be honest, I'm all good with Cisco Umbrella, at least during the 2-year use!

**What problems is Cisco Umbrella solving and how is that benefiting you?**

After the COVID pandemic, our team started to work from home, and it's an issue with security problem while working remotely, our server and VPN may get the attack. Hence our IT team installed this software for all of us and used it to protect our server.

  ### 47. Simple and secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2021

**What do you like best about Cisco Umbrella?**

The simpleness of implementation. Can be as easy as changing where your DNS points to.

**What do you dislike about Cisco Umbrella?**

Have not encountered a downside yet. We are 3 months into the contract and have had no issues.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Protection our assets with prevention at the DNS layer. This has quickly identified where there may be some systems calling out with malware that we may not have seen otherwise.

  ### 48. Easy and complete web protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor Alfonso L. | Cyber Security Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Cisco Umbrella?**

Incredible platform, complete coverage and great results filtering undesired traffic or protecting navigation.

**What do you dislike about Cisco Umbrella?**

Functionally Nothing, pricing and licensing models

**Recommendations to others considering Cisco Umbrella:**

Easy deployment solutions, covering every user, branch or devices

**What problems is Cisco Umbrella solving and how is that benefiting you?**

DNS problems, very vulnerable protocol, easy control anywhere

  ### 49. DNS filtering security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kishor N. | Presales Technical Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2021

**What do you like best about Cisco Umbrella?**

Within few minutes solution can be implemented.
Cisco umbrella provides dns traffic visibility and cloud  application visibility. It helps to protects from any DNS layer attacks. Best part is Cisco umbrella maintains most of domains, url, ip address reputation and it's related global ratings.

Protects from command and control requests, cryptomining,malwares associated with domains/ urls and botnet traffic.

Additionally added proxy functionality to help organizations to help and protect users unwanted access to websites domains.

**What do you dislike about Cisco Umbrella?**

Need to improve repairing part. Reporting options should be there to expert reports formats.
Data leak prevention is lacking from solution.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

DNS based security helps to prevent from attacks. In minutes, we can protect the entire organization by just forwarding DNS.
Cloud based and easy to manage.

  ### 50. The Best Solution for DNS Security

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kirtikumar P. | Network Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2020

**What do you like best about Cisco Umbrella?**

We have implemented Umbrella since 2 Years and I can say we have 100 % safe to any DNS name resolution. It is very good solution i ever used.

**What do you dislike about Cisco Umbrella?**

We are facing issue in xforwarder pack file as it is not compatible with sophos proxy

**Recommendations to others considering Cisco Umbrella:**

This is very good solution for secure DNS query, go and get it.

**What problems is Cisco Umbrella solving and how is that benefiting you?**

Our DNS query is secured now.


## Cisco Umbrella Discussions
  - [What is Cisco Umbrella used for?](https://www.g2.com/discussions/what-is-cisco-umbrella-used-for) - 1 upvote
  - [What is Open DNS Personal Internet Security used for?](https://www.g2.com/discussions/what-is-open-dns-personal-internet-security-used-for)

- [View Cisco Umbrella pricing details and edition comparison](https://www.g2.com/products/cisco-umbrella/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-07+12%3A14%3A15+-0500&secure%5Bsession_id%5D=3b9bdea9-3861-4fb4-b699-aee77bfec94d&secure%5Btoken%5D=ad57715e6aed1216884a4bb92c7330e3698b3f3d39aad3127021b04908866475&format=llm_user)
## Cisco Umbrella Integrations
  - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews)

## Cisco Umbrella Features
**Additional Functionality**
- Penetration Testing
- Alerts/Notifications
- Audit Trail
- Anti Virus
- Vulnerability Scanning
- Remote Monitoring & Management
- VPN
- Behavior Analytics
- Reporting/Analytics
- Real-Time Notifications
- Access Controls/Permissions
- SSL Security
- Patch Management
- Event Logs
- Anomaly/Malware Detection
- DNS Leak Protection
- Third-Party Integrations
- Server Monitoring
- Real-Time Monitoring
- Compliance Management
- Network Provisioning
- API
- Email Alerts
- Security Auditing
- Intrusion Detection System
- Data Visualization
- Two-Factor Authentication
- Generative AI
- Firewalls
- AI Copilot
- Anti Spam
- Threat Response
- Activity Monitoring
- Risk Alerts
- Data Loss Prevention
- Single Sign On
- Intrusion Prevention System
- Secure Login
- Policy Management
- Activity Dashboard

**Protection**
- Quarantine
- Continuous Monitoring
- Off-Network Protection
- Guest Network Protection
- BYOD Protection
- Native DNS over HTTPS (DoH)

**Management**
- Multicloud Management
- DLP Configuration
- Dynamic Scaling
- Policy Enforcement

**Web Content and Traffic Filtering - Secure Web Gateways**
- SSL/TLS Inspection
- Content Filtering
- URL Filtering
- Real-Time Traffic Inspection
- Ad and Tracker Blocking

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Functionality**
- DNS Lookups
- Threat Intelligence
- Advanced Traffic Filtering

**Monitoring**
- Data Center Networking
- Multicloud Visibility
- Anomaly Detection

**Data Protection and Loss Prevention - Secure Web Gateways**
- Data Loss Prevention (DLP)
- Phishing Protection
- Malware Protection
- Cloud Access Security

**Security**
- Data Security
- Data loss Prevention
- Security Auditing
- Real-Time Data
- Cloud Application Security
- SSL Security

**Administration**
- Whitelisting
- Policy Enforcement
- Incident Reports
- Domain Categorization
- Multi-Network Management

**Protection**
- Firewall-as-a-Service
- Cloud Application Brokerage
- Web Gateway
- Adaptive Access Control

**Access Control and Authentication - Secure Web Gateways**
- Application Control
- Authentication and Access Control
- User and Group Policies

**Identity**
- SSO
- Governance
- User Analytics
- Real-Time Analytics
- Visual Analytics
- Reporting/Analytics

**Performance and Management - Secure Web Gateways**
- Customizable Policy Enforcement
- Bandwidth Management
- Integration Capabilities
- Reporting and Logging
- Threat Intelligence Integration

**Additional Functionality**
- Alerts/Notifications
- AI Copilot
- Access Controls/Permissions
- Endpoint Management
- Intrusion Detection System
- Compliance Management
- HIPAA Compliant
- Search/Filter
- API
- Two-Factor Authentication
- Data Visualization
- Risk Assessment
- Real-Time Monitoring
- Event Logs
- Activity Dashboard
- Audit Management
- Cloud Security Policy Management
- Vulnerability Protection
- Anti Virus
- Incident Management
- Threat Intelligence
- Real-Time Reporting
- Reporting & Statistics
- User Management
- Encryption
- Vulnerability Scanning
- Generative AI
- Status Tracking
- Third-Party Integrations
- Real-Time Notifications
- Patch Management
- Monitoring
- Cloud Encryption

## Top Cisco Umbrella Alternatives
  - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) - 4.6/5.0 (244 reviews)
  - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (92 reviews)
  - [WebTitan Web Filter](https://www.g2.com/products/webtitan-web-filter/reviews) - 4.3/5.0 (76 reviews)

