---
title: Cisco Meraki Reviews
meta_title: 'Cisco Meraki Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 217 reviews by the users' company size, role or industry
  to find out how Cisco Meraki works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 217
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Network Security
  url: https://www.g2.com/categories/network-security
---


# Cisco Meraki Reviews
**Vendor:** Cisco  
**Category:** [Unified Threat Management Software](https://www.g2.com/categories/unified-threat-management-utm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 217
## About Cisco Meraki
Cisco Meraki is a cloud-managed IT solutions provider that simplifies the management of complex networks through a centralized, web-based dashboard. Their comprehensive product portfolio includes wireless access points, switches, security appliances, and IoT devices, all designed to deliver secure, scalable, and high-performance networking experiences. Key Features and Functionality: - Cloud-Managed Access: Meraki&#39;s wireless access points and switches enable seamless connectivity for users, devices, and applications, ensuring robust security and simplified management from the edge to the cloud. - Software-Defined WAN (SD-WAN): Their SD-WAN solutions connect users and sites to applications over wide area networks without compromising security, speed, or user experience. - Connected IoT Solutions: Meraki offers smart cameras and sensors that create intuitive and secure experiences for various environments, including workplaces and educational institutions. - Centralized Management: The Meraki dashboard provides a unified platform to monitor, manage, and optimize the entire network infrastructure, offering real-time visibility and control. Primary Value and User Solutions: Cisco Meraki addresses the challenges of managing complex IT infrastructures by offering a cloud-first platform that simplifies deployment, monitoring, and troubleshooting. By integrating networking and security capabilities, Meraki enables organizations to deliver exceptional network experiences, enhance operational efficiency, and adapt to evolving business needs with agility. This approach reduces operational expenses and allows IT teams to focus on strategic initiatives rather than routine maintenance tasks.



## Cisco Meraki Pros & Cons
**What users like:**

- Users enjoy the **ease of use** of Cisco Meraki, appreciating its user-friendly interface and straightforward management. (7 reviews)
- Users highlight the **centralized management capabilities** of Cisco Meraki, streamlining device monitoring and configuration effortlessly. (6 reviews)
- Users value the **user-friendly cloud management** of Cisco Meraki, enabling easy deployment and remote network control. (6 reviews)
- Users value the **robust security features** of Cisco Meraki, enhancing network stability and remote management efficiency. (6 reviews)
- Users value the **deployment ease** of Cisco Meraki, enjoying the straightforward setup and centralized management features. (5 reviews)
- Users love the **intuitive cloud dashboard** of Cisco Meraki, simplifying network management across multiple locations. (5 reviews)
- Ease of Management (4 reviews)
- Integration Capabilities (3 reviews)
- Integrations (3 reviews)
- Reliability (3 reviews)

**What users dislike:**

- Users find Cisco Meraki&#39;s **high costs** and licensing requirements burdensome, particularly for smaller enterprises. (7 reviews)
- Users find **limited customization** options in Cisco Meraki, which can restrict tailored networking solutions for unique needs. (3 reviews)
- Users face significant **connection issues** as reliance on internet and cloud services complicates access and troubleshooting. (2 reviews)
- Users find Cisco Meraki **lacking advanced features** , feeling it doesn&#39;t meet expectations for a Cisco product. (2 reviews)
- Users find the **licensing issues** of Cisco Meraki problematic, with dependency on additional licenses and high costs impacting usability. (2 reviews)
- Users find the **limited compatibility** of Cisco Meraki frustrating, especially when seeking more hardware options for customization. (2 reviews)
- Users express concern over **limited remote access** , losing functionality during internet outages and dependence on vendor support. (2 reviews)
- Users note the **slow performance** of Cisco Meraki, with delays in application updates and dashboard responsiveness. (2 reviews)
- Software Bugs (2 reviews)
- Update Issues (2 reviews)

## Cisco Meraki Reviews
  ### 1. Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2018

**What do you like best about Cisco Meraki?**

The cloud management is incredible. As an MDM updates were extremely fast and they always started on the cutting edge. 

**What do you dislike about Cisco Meraki?**

Changing of themes and unable to revert.

**What problems is Cisco Meraki solving and how is that benefiting you?**

Used this to manage iPads, excellent for app control and content in an educational environment. 

  ### 2. It’s ok

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2017

**What do you like best about Cisco Meraki?**

Remoting in without having a user activate it.

**What do you dislike about Cisco Meraki?**

It’s flaky trying to remote in. Unreliable when needing to connect to clients immediately 

**What problems is Cisco Meraki solving and how is that benefiting you?**

Keeping track of all the assets.

  ### 3. Meraki Systems Manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Cisco Meraki?**

Ease to manage multiple remote networks.

**What do you dislike about Cisco Meraki?**

Wish there was a way to copy settings from network to network.

**What problems is Cisco Meraki solving and how is that benefiting you?**

The management of multiple remote networks.

  ### 4. Enjoy the user interface and easy to navigate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2018

**What do you like best about Cisco Meraki?**

User friendly interface.  Easy to troubleshoot.

**What do you dislike about Cisco Meraki?**

Not much, i understand its a cloud based solution.

**What problems is Cisco Meraki solving and how is that benefiting you?**

Access to all areas of our network.

  ### 5. Meraki 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2017

**What do you like best about Cisco Meraki?**

The software installer helps me out a bunch.  Just being able to provide a link for software via dropbox and install it to multiple workstations saves time.  Also the geofence feature is great.  Anytime a workstation leaves out of the area you are notified immediately.

**What do you dislike about Cisco Meraki?**

The remote desktop portion works but could be improved.  It does not feel as snappy as other remote desktop softwares that I have used .

**Recommendations to others considering Cisco Meraki:**

Meraki is a very nice tool but the products that work with it is very expensive.

**What problems is Cisco Meraki solving and how is that benefiting you?**

Meraki allows me to manage different switches, AP, and workstations all in one inteferface from setting up SSIDs to seeing what type of web traffic is very handy.

  ### 6. Meraki SM review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2017

**What do you like best about Cisco Meraki?**

I enjoy the centralized management and the single dashboard.  New features are added on a regular basis.  It provides valuable insight into the devices we manage with it.

**What do you dislike about Cisco Meraki?**

Like many cloud solution, there is a lack of granularity.

**Recommendations to others considering Cisco Meraki:**

This product has come a long way in the few years I have used it.  It is a significant tool in our software library.    It has helped recover many laptops that went "missing".

We also use Meraki for wireless, so this solution was a free add in to our dashboard.  You can monitor up to 100 devices free of charge whether you are a current Meraki customer or not.

**What problems is Cisco Meraki solving and how is that benefiting you?**

We use this device to push software to our company managed iOS devices.  We also use the agents to keep track of inventory, including where loaner ipads, laptops have been, and who was the last one to access.

It also helps with keeping an eye on the health of the devices.  How much disk space is available etc.

There are many security features we use as well.  We can remotely wipe the device, lock the device.

  ### 7. Very Useful Mobile Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2017

**What do you like best about Cisco Meraki?**

Other than its free if you have under 100 devices, i  like best when i can easily push updates to all company owned devices 

**What do you dislike about Cisco Meraki?**

at first its a lot of work, setting up certificates and doing the DEP

**Recommendations to others considering Cisco Meraki:**

i highly recommend this mobile management ,

**What problems is Cisco Meraki solving and how is that benefiting you?**

Its easy to lock, wipe devices when its lost. and if you configured the software well it will gives you the benefits to pinpoint where exactly the devices are.

  ### 8. MDM for everyone!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2016

**What do you like best about Cisco Meraki?**

Meraki Systems Manager is a great piece of software. You can license up to a 100 users for free and control app deployment, security settings, find device location by IP address, reboot the device, lock the device. Standard MDM stuff. I do think it's the most feature rich mobile device management system that I've tried - and I've tested out many. It's got a beautiful web UI, easy deployment to PCs, Macs, iOS or Android devices. 

**What do you dislike about Cisco Meraki?**

I think setting up automatic application deployment is not as easy as it looks. I ended up having to pay to get support and get some of my issues resolved. I think they could update it more, but it really does have a ton of features. I don't know what else they would add. 

There's a delay between installing the client and it fully registering with the system. That's my biggest beef. 

**What problems is Cisco Meraki solving and how is that benefiting you?**

I wasn't able to keep track of my fleet of machines before this. After I was able to catch employees attempting to steal, I was able to find and lock a machine after it got stolen at an airport, and I remotely troubleshoot issues much easier. 

  ### 9. Meraki SM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2016

**What do you like best about Cisco Meraki?**

Single pain of glass control with the rest of the Meraki equipment. The system is easy to learn and tech support is great.

**What do you dislike about Cisco Meraki?**

Some of the options for locking down iOS devices is lacking. Separation  for security policies for iOS and Android needs work.

**Recommendations to others considering Cisco Meraki:**

It's good, pricy for the paid version but it gives us good control. They are constantly adding features for better control over iOS.

**What problems is Cisco Meraki solving and how is that benefiting you?**

We have a large staff of mobile users. We need to control, deploy and secure with little work from the users. We push policies to help us stay HIPAA compliant. 

  ### 10. Meraki 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Joe C. | Network Engineer, Telecommunications, Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2016

**What do you like best about Cisco Meraki?**

It's able to provide connectivity to users wirelessly anywhere in the building

**What do you dislike about Cisco Meraki?**

The need to constantly get updates in the cloud

**Recommendations to others considering Cisco Meraki:**

It does what it's supposed to do in terms of providing users with wireless access

**What problems is Cisco Meraki solving and how is that benefiting you?**

It's giving our employees and partners the ability to connect wirelessly anywhere in the building

  ### 11. Remote Manager for iPad Register

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2016

**What do you like best about Cisco Meraki?**

The view of all devices and online status were great.  The ability to lock to a webpage remotely was also a very useful feature.

**What do you dislike about Cisco Meraki?**

We primary used the free version of the device manager.  Meraki stopped supporting that version which permanently locked devices that were locked when that switch occured.  CS was also not helpful or sympathetic at all. Now I mostly use it for keeping track of MEIDs and serial numbers.

**Recommendations to others considering Cisco Meraki:**

Keep in mind they may change things without warning and leave you in a lurch.

**What problems is Cisco Meraki solving and how is that benefiting you?**

Ws solving the ability to track and monitor online status as well as locking, as mentioned in the "best" question.

  ### 12. Meraki makes an IT Administrators job easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt S. | Director, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2015

**What do you like best about Cisco Meraki?**

How its centrally manged and easy to set up and use.  Also how it links in with our other Meraki managed devices such as switches and firewalls.  It has good security features like locking or wiping a device if it is lost or stolen.

**What do you dislike about Cisco Meraki?**

It can be a bit expensive to use all the enterprise features.

**Recommendations to others considering Cisco Meraki:**

Try out the free plan before purchasing.

**What problems is Cisco Meraki solving and how is that benefiting you?**

We can set policies on our mobile devices that can set up different wifi connections depending on what device it is.  The product also allows us to track in house tablets and mobiles and tablets issued to our employees where ever they are.

  ### 13. Simple to use systems manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2016

**What do you like best about Cisco Meraki?**

I like the ease of use and quick setup of Meraki Systems Manager. It also has a very intuitive interface.

**What do you dislike about Cisco Meraki?**

There are times when you add client computers to the system manager and they dont show up as being online when they are.

**Recommendations to others considering Cisco Meraki:**

If you have a small company and need to manage routers in several locations this definitely should be on your list of considerations.

**What problems is Cisco Meraki solving and how is that benefiting you?**

We have locations scattered across the united states on different ISP's and having and easy way of accessing all of our routers and network machines using the same product is amazing.

  ### 14. Meraki Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2016

**What do you like best about Cisco Meraki?**

I love the system and the ease of use. It makes network administration easy

**What do you dislike about Cisco Meraki?**

As with any system that makes things easy it limits your ability to perform actions. Such as more detailed firewall rules. However I believe that the logging would be a better option. Logging per rule seems like it would be an easy item to implement and improves testing.

**Recommendations to others considering Cisco Meraki:**

If you dont need complex rules then this is the system for you

**What problems is Cisco Meraki solving and how is that benefiting you?**

We are solving the basic network structure for both firewall and wireless service. It is very cost beneficial and easy to use

  ### 15. Great Dashboard/View, but too Slow

**Rating:** 3.0/5.0 stars

**Reviewed by:** Peter K. | Help Desk Analyst, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2016

**What do you like best about Cisco Meraki?**

The dashboard and ability to add/remove and sort columns.

**What do you dislike about Cisco Meraki?**

The response time when sending a command.

**Recommendations to others considering Cisco Meraki:**

More mobile options and better DEP integration.

**What problems is Cisco Meraki solving and how is that benefiting you?**

It's our mobile device management solution.  I've have realized that Google is viable MDM solution.

  ### 16. WISP using Meraki

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2016

**What do you like best about Cisco Meraki?**

Good desktop to mobile transistion, interfaces are really nice and easy to use. you don't require a whole lot of expertise on the administrative side. A lot of that is taken care of by Meraki on the back end. Excellent build quality. so you have access to the administration of these devices anywhere and anytime you have internet.

**What do you dislike about Cisco Meraki?**

If you  ever stop paying you lose access to your devices, Meraki is like the mafia of the networking vendors - pay up or we'll wack your network. Trying to fit into existing infrastructure can be difficult. They don't run IOS

**What problems is Cisco Meraki solving and how is that benefiting you?**

Unified multi-platform device management, monitoring of mobile devices in and out of the field

  ### 17. Free iDevice Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rusty P. | Senior Director of Global Operations and Quality, Medical Devices, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2012

**What do you like best about Cisco Meraki?**

Although this isn't a full featured Mobile Device Management solution, it does allow us to easily report on all of our devices, push security settings, push applications and see usage statistics at the click of a button. 

The roll-out is very easy and we haven't had any complaints from our users.

**What do you dislike about Cisco Meraki?**

Not as robust as I would like--I would be willing to pay for it to have some more features.

**Recommendations to others considering Cisco Meraki:**

Try it out on one or two devices first and set up enough profiles that you can be granular. 


## Cisco Meraki Discussions
  - [How has Cisco Meraki supported your network infrastructure, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-cisco-meraki-supported-your-network-infrastructure-and-what-features-do-you-find-most-valuable) - 2 comments
  - [What is Cisco Meraki used for?](https://www.g2.com/discussions/what-is-cisco-meraki-used-for) - 1 comment
  - [What is Cisco Meraki SD-WAN used for?](https://www.g2.com/discussions/what-is-cisco-meraki-sd-wan-used-for) - 1 comment
  - [Is Cisco Meraki any good?](https://www.g2.com/discussions/is-cisco-meraki-any-good) - 1 comment
  - [What is Cisco SD WAN?](https://www.g2.com/discussions/what-is-cisco-sd-wan) - 1 comment

- [View Cisco Meraki pricing details and edition comparison](https://www.g2.com/products/cisco-meraki/reviews?page=5&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A14%3A48+-0500&secure%5Bsession_id%5D=1b92bd0b-62f1-42a6-9810-4afc3b08e46e&secure%5Btoken%5D=ff705ed5792bed9326a1d58dd7d9ee7cd6d50dec861c35ad011cd1eb05994d82&format=llm_user)
## Cisco Meraki Integrations
  - [Cisco Spaces](https://www.g2.com/products/cisco-spaces/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Hudu](https://www.g2.com/products/hudu/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Radius Connect](https://www.g2.com/products/radius-radius-connect/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)

## Cisco Meraki Features
**Additional Functionality**
- Penetration Testing
- Alerts/Notifications
- Audit Trail
- Anti Virus
- Vulnerability Scanning
- Remote Monitoring & Management
- VPN
- Behavior Analytics
- Reporting/Analytics
- Real-Time Notifications
- Access Controls/Permissions
- SSL Security
- Patch Management
- Event Logs
- Anomaly/Malware Detection
- DNS Leak Protection
- Third-Party Integrations
- Server Monitoring
- Real-Time Monitoring
- Compliance Management
- Network Provisioning
- API
- Email Alerts
- Security Auditing
- Intrusion Detection System
- Data Visualization
- Two-Factor Authentication
- Generative AI
- Firewalls
- AI Copilot
- Anti Spam
- Threat Response
- Activity Monitoring
- Risk Alerts
- Data Loss Prevention
- Single Sign On
- Intrusion Prevention System
- Secure Login
- Policy Management
- Activity Dashboard

**Security - Unified Threat Management**
- Antivirus
- Whitelists
- Antispam Filtering
- Content Filtering
- Web Filtering
- Firewall

**Reporting**
- Visit Tracking
- Visitor Retention
- Visitor Engagement
- Segmentation
- Dashboards

**Platform**
- Regulation Compliant
- Device Enrollment
- Device Configuration

**Administration**
- Reports & Analytics
- Dashboard

**Administration**
- Integration
- Performance and Reliability
- User, Role, and Access Management

**Operating System**
- Multiple Mobile Operating System Support
- Apple Support
- Android Support

**Security**
- Device Management
- Custom Alerts
- Security
- Security Management
- Mobile Content Management
- Password Management
- Document Management
- Audit Management

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information
- Policy Management
- Compliance Management

**Agentic AI - Enterprise Mobility Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Offline Access
- Push Notifications
- GPS
- Authentication
- Usage Tracking/Analytics
- Backup and Recovery
- Mobile App
- Performance Monitoring
- Remote Access/Control
- Generative AI
- Wireless Internet Access Control
- Asset Tracking
- Reporting & Statistics
- Wireless Troubleshooting
- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Remote Device Locking
- Document Storage
- Mobile Access
- Automatic User/Device Recognition

## Top Cisco Meraki Alternatives
  - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) - 4.5/5.0 (514 reviews)
  - [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews) - 4.7/5.0 (249 reviews)
  - [FortiGate-VM NGFW](https://www.g2.com/products/fortigate-vm-ngfw/reviews) - 4.6/5.0 (230 reviews)

