# CI Radar Reviews **Vendor:** CI Radar **Category:** [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence) **Average Rating:** 4.5/5.0 **Total Reviews:** 23 ## About CI Radar Competitive Intelligence Radar ("CI Radar") uses a “hybrid” approach of AI technology plus our internal analyst team to achieve 99% accuracy along with much greater depth of intelligence than what “software only” solutions can deliver. We do the work for you, freeing up client resources to work on higher-value tasks. In addition, with plug-in integrations for Salesforce, Microsoft Teams, SharePoint, Slack and others, it’s easy to deliver key information directly to specific audiences. This include sales teams which benefit from our automated updates to Sales Battlecards within your favorite CRM leads to drive higher win rates against the competition. ## CI Radar Reviews ### 1. Great support and easy-to-use platform **Rating:** 4.5/5.0 stars **Reviewed by:** Adriana R. | Market Intelligence Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2022 **What do you like best about CI Radar?** We've embedded CI Radar in our Sharepoint which allows easy access for everyone in the organisation. The CI Radar team has been helpful every time I've asked them questions. The pieces of news featured in our feed are usually relevant, and if not, you can always tell the team so that they know what is of interest to you/the team. **What do you dislike about CI Radar?** I think CI Radar delivers on what we need it for: getting relevant news/competitive insights from one place. **Recommendations to others considering CI Radar:** Integrate CI Radar with other platforms for a seamless experience. In our case, we have it in our team's SharePoint. **What problems is CI Radar solving and how is that benefiting you?** We use this for competitive intelligence and to understand what is going on in the marketplace without having to go through different websites or create multiple alerts. ### 2. CI Radar is a fantastic service for providing current market and competition updates. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph L. | Global Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about CI Radar?** The frequency that we receive updates and articles is excellent. We've been able to customize and update the parameters of the competitive alerts we receive, which has provided agility in collecting relevant information as market trends and strategies change. **What do you dislike about CI Radar?** I've had a few instances where the articles sent have been behind paywalls, which I don't have access to. I've also seen some duplication in the articles that are included in email updates. **What problems is CI Radar solving and how is that benefiting you?** CI Radar minimizes the time and effort required to stay up to date on competitive and industry knowledge. It allows me to spend my time more efficiently while conducting market research. ### 3. Great service for curated competitive and Industry info **Rating:** 5.0/5.0 stars **Reviewed by:** Michael O. | Principle Cloud Security Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about CI Radar?** Once the curation is tuned, having the daily automated industry news feed is really useful. Our team relies on this service to publish a daily curated digest of relevant news with commentary. **What do you dislike about CI Radar?** The UI is a bit dated compared to other modern SaaS services. Being able to self-manage which competitors and topics we track would significantly enhance the current change request process via email. **What problems is CI Radar solving and how is that benefiting you?** My team needs to stay abreast of relevant industry and competitive news, blogs, tweets, etc., without spending a lot of time combing through individual sites and sources. ### 4. Great Market Intelligence Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about CI Radar?** It's has great capabilities to keep you connected to your industry. The Customer are success team does a great job insuring the information is valuable. It also has some great capabilities in Salesforce for sales enablement. **What do you dislike about CI Radar?** The UI is a bit outdated, but it doesn't matter cause the tool works as it should. It doesn't feel modern, but we don't mind cause it doesn't take away from the value. Also wish we could integrate it with Chorus or Gong. **What problems is CI Radar solving and how is that benefiting you?** We have the finger on the pulse of our industry better than we did with google alerts. Saves time, the cost is great. It's easy to justify it and make a business case for it. ### 5. The pulse of the market in your inbox **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby N. | Sr. Marketing Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about CI Radar?** CI Radar provides our organization with key competitor insights delivered daily to my inbox. Implementation was quick and easy to set up, and little maintenance is needed after the initial setup. **What do you dislike about CI Radar?** I don't have any significant issues with the CI-Radar platform. **What problems is CI Radar solving and how is that benefiting you?** CI-Radar is helping provide our organization with relevant information on competitors in our market segment. We also utilize the Marketing Analytics function that helps us understand how are keywords are performing both paid and organically. ### 6. Good basic insights - delivered as promised **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about CI Radar?** CI Radar delivers exactly what we want -- well-curated instances of competitor postings or "events" in the public sphere. It's also nice that the output is available as an embedable RSS feed or a widget , not only as SaaS. Other vendors offer more "frills" for a higher price. Even CI Radar provides features and capabilities we don't use. **What do you dislike about CI Radar?** Some of the fonts and graphics of the exported deliverables could use some work. The tool does not seem designed to create customizable deliverables for an executive audience. There have been some "growing pains" in terms of data management, but there has been gradual improvement in the tool's maturity. **What problems is CI Radar solving and how is that benefiting you?** For a fairly complete set of competitors, CI Radar allows us to stay current on what our competition is communicating to their external stakeholders. ### 7. CI Radar Review ONICON **Rating:** 4.0/5.0 stars **Reviewed by:** Emilie B. | HVAC Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about CI Radar?** The accessibility of all key information in one place. The competitive email alerts. **What do you dislike about CI Radar?** Cost seems a tad high. Some of the features can be confusing. **Recommendations to others considering CI Radar:** n/a **What problems is CI Radar solving and how is that benefiting you?** CIRadar is keeping us in tune with what our competitors are doing on a daily basis. The alerts are extremely useful. Marketing insights for keywords have been very useful as well. ### 8. Helps you keep a pulse on what's happening out there! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2022 **What do you like best about CI Radar?** I like the email notification alerts and the ability to 'mark as read' the articles I've seen, but also leaving notes for future reference and for others to read. **What do you dislike about CI Radar?** There's nothing I really dislike. I suppose the platform itself could have a nicer, softer UI. At the moment, it's very functional and has an old-school Microsoft feel about it. **What problems is CI Radar solving and how is that benefiting you?** I'm able to keep a pulse on competitor activity, being alerted to happenings across the industry in a timely manner which allows me to focus on what's important in my role. ### 9. Cost-effective, flexible competitive intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about CI Radar?** CI Radar has a responsive team willing to go the extra mile for clients. From a product perspective, I receive the most value from the weekly Documents email. **What do you dislike about CI Radar?** There is nothing I dislike about CI Radar. **Recommendations to others considering CI Radar:** CI Radar is an excellent, all-around, customizable tool for CI. **What problems is CI Radar solving and how is that benefiting you?** The CI Radar tool helps us monitor significant competitors daily. The Documents search goes further by uncovering meaningful documents and reports related to our competitors or topics of interest. ### 10. Good daily recap of the business **Rating:** 4.5/5.0 stars **Reviewed by:** Lou L. | Marketing Services Mgr., Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about CI Radar?** The short summary of each news story to review. **What do you dislike about CI Radar?** Nothing comes to mind as being missing from the alerts. **What problems is CI Radar solving and how is that benefiting you?** It lets me keep current with news from the competition and markets we are pursuing. ### 11. Good tool to track your competitors Automatically **Rating:** 4.0/5.0 stars **Reviewed by:** Lakshmi Siddhartha G. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2022 **What do you like best about CI Radar?** It was helpful for my newsletters for getting different articles without much effort **What do you dislike about CI Radar?** Sometimes we may not get all the articles required **What problems is CI Radar solving and how is that benefiting you?** Collecting articles from different sources ### 12. Great CI Technology **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about CI Radar?** The people - they are extremely responsive and easy to work with. **What do you dislike about CI Radar?** There isn't anything I dislike about CI Radar. **What problems is CI Radar solving and how is that benefiting you?** CI Radar created battle cards that update automatically when information changes, and they reside in Salesforce.com, where account executives can easily access them. It saves a lot of time. We also love the daily digests that eliminate all those "FYI" emails. ### 13. Great company, solid tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about CI Radar?** Ci Radar provides a partner on their team to continually tune the information we receive weekly. They are very open to feedback and have improved service over time. **What do you dislike about CI Radar?** From time to time, we had to revisit the same feedback to ensure it was properly implemented. **What problems is CI Radar solving and how is that benefiting you?** Competitors in the news, and keeping up with the competitive landscape. ### 14. Helpful service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2022 **What do you like best about CI Radar?** Constant drumbeat of industry news tailored around our competitors. **What do you dislike about CI Radar?** Some of the separate emails are hard to follow - for instance there is a different email for financials rather than just day-to-day updates in the market. **What problems is CI Radar solving and how is that benefiting you?** Gives a great baseline for the entire team of the latest information from the market at a high level. ### 15. Good and customizable intel **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about CI Radar?** Getting the intel that I am looking for on the competitors that I am also interested in as well as being able to have it in one centralized repository for quick wins. **What do you dislike about CI Radar?** Sometimes the intel isn't exactly the same given some competitor's names like Bright Pattern. I would sometimes get things that are listed as bright patterns, but not the company I was expecting. **What problems is CI Radar solving and how is that benefiting you?** Trying to gather competitive intel on our competition to ensure we have the most up-to-date and accurate intel for our sales teams. ### 16. Good consolidated daily competitor intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about CI Radar?** Easy to work with team and very flexible. **What do you dislike about CI Radar?** I suppose it's a good thing, but I don't hear from them very often. **What problems is CI Radar solving and how is that benefiting you?** I needed more regular news and updates to help me analyze competitors more effectively. The daily alerts and battlecards have been helpful in consolidating these insights. ### 17. A valuable CI tool and an extension of our team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about CI Radar?** CI Radar helps enable our team to identify, collect and curate meaningful market and competitive intelligence and acts as an extension of our team which saves us valuable time and money. **What do you dislike about CI Radar?** Nothing at all - the tool and its capabilities enable us to be better! **Recommendations to others considering CI Radar:** I strongly recommend CI Radar to others interested in leveraging an easy-to-use, intuitive tool! **What problems is CI Radar solving and how is that benefiting you?** We've become more efficient in terms of intelligence gathering and pinpointing specific market insights which provide optimal value to our business. ### 18. High quality info, at the right time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about CI Radar?** I receive a daily email, plus a documents email each Friday. Every day there's something I need to be aware of that I probably would have missed. **What do you dislike about CI Radar?** Nothing. CI Radar is a very useful service. **What problems is CI Radar solving and how is that benefiting you?** I don't have the time to do even 1/100th of the investigations that CI Radar provides. Essentially, this is a new source of information to my decision-making. I could do it, but since I don't have time, I would be making decisions without it. ### 19. Invaluable market intelligence tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about CI Radar?** Daily news / intelligence alerts, marketing dashboard, documents. **What do you dislike about CI Radar?** The platform addresses our core needs. No major gaps. **What problems is CI Radar solving and how is that benefiting you?** Staying up-to-speed on what's happening in our market, overall and competitively, and how we compare to our competitors in key digital marketing performance. ### 20. WebMD Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey D. | Proposal Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about CI Radar?** Excellent customer service. Very responsive and supportive. **What do you dislike about CI Radar?** some of the intelligence can be stale at times. **Recommendations to others considering CI Radar:** Ask for a personalized tour and tutorial. **What problems is CI Radar solving and how is that benefiting you?** Staying abreast of new industry trends, especially where top competitors are concerned ### 21. Director of Client Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about CI Radar?** Emails provide a varying content of competitive content that helps support our line of business **What do you dislike about CI Radar?** Thus far the material provided has been very useful. Nothing stands out that I dislike. **Recommendations to others considering CI Radar:** This is a great tool and one that I've leveraged across my team to support content when managing our book of business. **What problems is CI Radar solving and how is that benefiting you?** Background on competitors as well as other key entities based on my line of business. Helps support B2B activities. ### 22. Good tool though could have a little more modern interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about CI Radar?** I like that the search tool is pretty comprehensive, and the support gets back to us promptly. Usually, find what I am looking for quickly **What do you dislike about CI Radar?** The amount of collateral from competitor sites sometimes gets skipped, and the interface could look more modern. **What problems is CI Radar solving and how is that benefiting you?** Sometimes collateral on Priority Health for HAP can be later in being scooped up. The smaller vendors, sometimes the amount of material is lacking ### 23. Excellent Competitive Intelligence Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2018 **What do you like best about CI Radar?** CI Radar scans the entirety of the Internet for news and articles on key competitors. A dedicated analysts helps curate the content so it's not overwhelming. It's great value for what you pay. **What do you dislike about CI Radar?** Not a whole lot. Some days there are a lot of articles but this is more a function of how much news is generated each and every day in our market. **What problems is CI Radar solving and how is that benefiting you?** Keep a pulse on the market. Third party research houses such as Gartner and Forrester publish reports which are very high-level and not very detailed. CI Radar allows you to keep a daily pulse on the market and get really into the details. ## CI Radar Discussions - [What is CI Radar used for?](https://www.g2.com/discussions/what-is-ci-radar-used-for) - [View CI Radar pricing details and edition comparison](https://www.g2.com/products/ci-radar/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A14%3A55+-0500&secure%5Bsession_id%5D=16921f19-ef04-4af9-8ba2-ae0f2319d029&secure%5Btoken%5D=fcfcc2a23820c69ce529e36a73a931686cd95b7eb9e6367acae6829dd893dc15&format=llm_user) ## CI Radar Features **Platform Basics** - Centralized Platform - Web Tracking **Agentic AI - Competitive Intelligence** - Autonomous Task Execution **Platform Data** - Product Details - Customer Feedback & Reviews - Channel Acquisition **Platform Content ** - Battlecards **Platform Reporting** - Customizable Dashboard - Benchmark Reporting ## Top CI Radar Alternatives - [Crayon](https://www.g2.com/products/crayon-crayon/reviews) - 4.6/5.0 (385 reviews) - [Klue](https://www.g2.com/products/klue/reviews) - 4.7/5.0 (436 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - 4.5/5.0 (3,272 reviews)