Chekkit Reviews (155)

Reviews

Chekkit Reviews (155)

4.9
155 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how it simplifies communication with clients and enhances operational efficiency. Many appreciate the ability to manage reviews and messages seamlessly, making it a valuable tool for businesses. A common limitation noted is occasional lag in the text feature during customer interactions.

Pros & Cons

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AS
Aqua S.
Owner / President
Small-Business (50 or fewer emp.)
"Chekkit for the win!"
5/5
What do you like best about Chekkit?

Cost - Chekkit provides the most value for the money for this type of service. This is compared to many vendors providing texting type services. The next thing we like the best is the ease of use. I have many of my team members using this platform at the same time and there is very little friction across the board. Our clients love being able to text us! Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

Everyone associated with the chekkit number gets notifed of every message that comes in. There may be a work around for this or a better way to use the platform that we are unaware of. Review collected by and hosted on G2.com.

Mike A.
MA
Mike A.
Owner
Small-Business (50 or fewer emp.)
"AMAZING Service and Staff!!!"
5/5
What do you like best about Chekkit?

Let me start by saying Kianna was remarkable in explaining Chekkit and going over all the functions during the demo. Then Lewis helped us with the onboarding process and was even more helpful. Lewis went above and beyond to assist with additional options we were looking for. Also, Lewis being available as a direct contact whenever we have questions is beyond the type of customer service anyone could ask for. We are very excited to partner with Chekkit and really happy with our decision. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

I really can't say anything that I dislike. I'm excited to see more options come available in the future. With that said, I asked about having a Group Chat for internal use for our staff members. Lewis was real excited about the idea and reached out to the dev team. Although it's not an option right now I hope to see it at some point. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Got me the help I needed immediately"
5/5
What do you like best about Chekkit?

Fairly simple to use. Easy to communicate with clients Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

Not conncdeted directly to " the Edge" software Review collected by and hosted on G2.com.

David B.
DB
David B.
Associate Partner
Small-Business (50 or fewer emp.)
"Look no further, Chekkit has it all!"
5/5
What do you like best about Chekkit?

Since using Chekkit, we have communicated more directly with our customers. The tools are all there for efficiency. The support team is fantastic. 100% satisfied. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

How can you be negative about a positive product?! Review collected by and hosted on G2.com.

Archie G.
AG
Archie G.
Operations Manager
Small-Business (50 or fewer emp.)
"Inexpensive and to the point"
5/5
What do you like best about Chekkit?

CHEKKIT works, it is inexpensive and it does the job. We used it after we tried a more expensive option with more bells and whistles. You really do not need all that. Chekkit does the job just fine Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

The dashboard and general interface is simple, but you really do not need more. I would like the chat on the website to be larger so it is more visable would be my only change. Review collected by and hosted on G2.com.

Brian G.
BG
Brian G.
Small-Business (50 or fewer emp.)
"Chekkit has a great product and at a great value"
5/5
What do you like best about Chekkit?

easy to use, pos integration and webchat Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

On occasion, the text feature can lag when chatting with a customer Review collected by and hosted on G2.com.

Better T.
BT
Better T.
Marketing & Sales Manager
Small-Business (50 or fewer emp.)
"Chekkit keeps it simple"
5/5
What do you like best about Chekkit?

Chekkit is super simple. They offer texting, reviews and simple analytics. Other tools like Podium had extra features that I had to pay extra for and couldn't opt out of. Chekkit was much more affordable and loose with limits. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

I wish the phone number would be direct to the main line. I also don't like how the videos send in the app and degrade in quality. That would be a great opportunity to send more personalized messages! Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Better Service & Prices"
5/5
What do you like best about Chekkit?

The texting software is very similar to a company we have used in the past. It has the same features but what is even better is the price and customer service. For more than half of the price it does the same thing as the last company we have used does, and the customer service blows them out of the water. Any small issue and an email away takes care of it almost instantly. Very happy with the service. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

Not much! The only thing I would comment on is the color scheme on the dashboard. The green is sometimes hard to see on the white background so it takes an extra minute to find the button to send a message or do other things. Review collected by and hosted on G2.com.

Byron J.
BJ
Byron J.
IT Specialist II
Small-Business (50 or fewer emp.)
"Easy to Use."
4/5
What do you like best about Chekkit?

The organization tools are very friendly and intuitive, especially for first-time users. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

My biggest pet peeve is when you paste a picture from your clipboard, it doesn't paste the raw image and instead converts it to a link that the recipient has to open. The way around this is to save the photo and upload it, so just the image loads on the recipient's end. Review collected by and hosted on G2.com.

Mim H.
MH
Mim H.
Patient Care Coordinator
Small-Business (50 or fewer emp.)
"Great explanations about the sight and answered all my questions."
5/5
What do you like best about Chekkit?

It's a straightforward site to navigate. Lots of options. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

I have no dislikes about the site. It's a great site. Review collected by and hosted on G2.com.