Chargeblast Reviews & Product Details

I find Chargeblast to be a lifesaver because it prevents my Stripe account from being suspended by handling chargebacks effectively. The chargeback alerts are incredibly valuable to me as they notify me before they actually hit my Stripe account. Also, the initial setup was very easy thanks to the step-by-step guides provided through email communications. thanks to Franz Ballrerich Review collected by and hosted on G2.com.

Chargeblast should cover all types of cards, as there are still some like American Express which it doesn't have direct coverage for. This is an improvement that's needed. Review collected by and hosted on G2.com.

A complete game changer for keeping your payment processor running smoothly. Thankfully, I’ve had a 0% chargeback rate so far! Review collected by and hosted on G2.com.

The fees are slightly on the higher side, but other than that, I don’t have much to dislike. If the fees were a little lower, it would be perfect. Review collected by and hosted on G2.com.

Chargeblast does one thing and does it extremely well: it stops disputes before they ever become chargebacks. The alerts come through fast enough that we can resolve and refund while it is still just an alert, so it never lands on our chargeback ratio. Setup was genuinely quick - we connected it to our payment stack and it was working the same day, with no drawn-out onboarding or integration project. Support is the other standout: you get fast, knowledgeable answers from people who actually understand payments, not a generic help desk reading from a script. We have been using it for years now and it is one of the very few tools in our stack that I never have to think about. Review collected by and hosted on G2.com.

Nothing, honestly. We have not run into anything we dislike - it has done exactly what we needed from day one, and in all the time we have been using it there is nothing I would point to as a downside. Review collected by and hosted on G2.com.

I use Chargeblast to protect my SaaS businesses, Sourcely and Yomu AI, from chargebacks. I appreciate that the product works well and alerts me about chargebacks, matching them with the right transactions for reimbursement. I also like that their customer support is great, super supportive, and very fast at addressing any problems. I think Chargeblast is a great company that protects and works in the best interest of their customers. The product is constantly improving and getting better, and I wish them the best of luck. The initial setup of Chargeblast was straightforward. I also integrate it with Stripe. Review collected by and hosted on G2.com.

Once in a while certain types of transactions are not caught, or at some point, there was an issue with matching Link transactions. But it gets better over time. Review collected by and hosted on G2.com.

I love that Chargeblast is very easy to use and only charges when it informs me of a pre-dispute on my Stripe account, which is great. A big shoutout to Lorence Calma, who is an amazing customer support associate. He has been so detailed and timely in his responses. It's very much appreciated that he even spotted I shouldn't have been charged. I also find it valuable that Chargeblast covers all the major credit cards, which helps prevent disputes from accumulating on my score as a merchant. This allows me to proceed with business smoothly. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I really like Chargeblast for its easy integration and the way it helps manage disputes effectively, keeping my merchant account metrics up to the standards. The customer support is exceptionally good, with real people who provide precise answers quickly. I appreciate how straightforward the integration and pricing are, allowing me to pay as I go without topping up a balance. Setting up Chargeblast was simple and quick, and they even assisted in gathering information to speed up onboarding with my payment processor. Review collected by and hosted on G2.com.

Nothing - their service is 10/10 Review collected by and hosted on G2.com.

I was worried about my dispute rate getting my stripe account banned but after setting up charge blast and talking to their support (shoutout to Franz) I was able to prevent my first dispute and feel way more confident. Review collected by and hosted on G2.com.

There's some uncertainty about if your account is setup with the Visa ARNs but not really their fault. Talking to support can make this super easy. A good idea could be a button that sends an auto support email to Stripe to get the data required and guidance on how to input it. Review collected by and hosted on G2.com.

I like that Chargeblast is very easy to use, which really helps our workflow. The customer service stands out as very friendly and helpful, making the experience even better, especially Janry Buno was very helpful. The Slack integration is very helpful for ensuring our manager doesn't miss any alerts. The initial setup of Chargeblast was very easy, and they are also very helpful if you need any assistance. Review collected by and hosted on G2.com.

This is not on Chargeblast. Side, but more on how payment processing works as a whole, which is we get alert fee charged for every part of the transaction, but that is not on Chargeblast fault. So that would be, again, on the payment processing side where one order or one customer can have multiple payment transactions resulting in us paying the alert fee on each transaction. For example, three or four transactions all related to the same order or customer, which is getting us higher total fees. Review collected by and hosted on G2.com.

I have been very happy with Chargeblast's service. Their support is excellent, and I have honestly not found another company providing the same level of service. The support response is quick and always easy to work with. The initial setup of Chargeblast was very easy. Additionally, their web service has improved significantly. Review collected by and hosted on G2.com.

Nothing. All of their service is good. Review collected by and hosted on G2.com.

I like how Chargeblast has helped reduce our chargeback ratio significantly, allowing us to handle refund demands from fraudsters more confidently. The integration with Shopify is seamless, complementing our workflow with ease. The support is good, which makes dealing with any issues more manageable. Review collected by and hosted on G2.com.

I find the onboarding sometimes fuzzy, especially for RDR. Review collected by and hosted on G2.com.