--- title: CGM Aprima Reviews meta_title: 'CGM Aprima Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how CGM Aprima works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 13 scale: '5' date_modified: '2026-07-07' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # CGM Aprima Reviews **Vendor:** e-MDs **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 2.5/5.0 **Total Reviews:** 13 ## About CGM Aprima CGM Aprima offers a uniquely powerful solution designed to complement and simplify your workflow. Our innovative technology adapts automatically to a physician’s needs and sets the benchmark for ease-of-use, speed and flexibility. ## CGM Aprima Reviews ### 1. CGM Aprima is pretty good software, and it's getting even more better! **Rating:** 4.0/5.0 stars **Reviewed by:** Qamar M. | Digital Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about CGM Aprima?** Aprima software is super easy to use, especially for solo practitioners. You can even customize it to fit your needs. CGM Aprima actually listens to its customers which is amazing. And the best part? They're always working on making their product better for us! appreciated 👍 again I would give them appreciation for their customer support. **What do you dislike about CGM Aprima?** Now, here's a little feedback for improvement. It'd be great if they could make the interface a bit more friendly. Oh, and graphical charts would be awesome! They make things faster and ease to integrate. **What problems is CGM Aprima solving and how is that benefiting you?** CGM Aprima is solving problems related to medical record, medical billing as well as keeping and patient management for me. It helps us to keep track of patient information, appointments, and medical histories more easily. ### 2. 30+ Years in this Industry - - This is the Worst System Ever Encountered!! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2023 **What do you like best about CGM Aprima?** Although by switching to Aprima we were able to keep our system support staff (who are great!!!!); strictly speaking from the PM side - there are NO features appreciated! **What do you dislike about CGM Aprima?** Here's the "Short List”: Time Consuming / Decreased Productivity - EVERY task (not exaggerating!) requires multiple steps and screens. Then, when switching screens, it takes too long to bring up the new screen as each field on the page has to download individually! If a data entry mistake is ever made in the system - - - there are NO easy ways to fix it!!!!!! Redundancy - Example 1: Insurance companies must be set up twice in the system - once as a "Payer," then as a "Plan." Setting up an individual Plan for each Payer is not needed but is required in this system. Example 2: Cannot assign a specific DEFAULT Payer payment and adjustment (i.e., "Medicaid Payment," "BCBS Payment," etc.). Instead, the payment and adjustment type must be manually entered (typed) when posting each transaction. Negative Impact on Revenue Cycle - Aprima requires using eMedix Clearinghouse for all electronic claims and payments. Comparable to Aprima, eMedix is the WORST clearinghouse I've ever encountered (at least they are consistent)!!! I won't go into eMedix issues (another day...) except to say that the hoops and workarounds needed to get the claims to transmit to the payers are mind-numbing/blowing! Forget SECONDARY CLAIMS - It's been five months, and the primary COB information still isn't sending correctly for any of our secondary claims!!!! Let's just say that I REFUSE to use the "automatic" payment posting feature!!! **What problems is CGM Aprima solving and how is that benefiting you?** Our previous system's EHR & EPM were not combined. Aprima combined the EHR & EPM components allowing users to access the electronic records and billing functions in one system. Although this wasn't necessarily a "problem" before, it's the ONLY semi-positive item that I can muster. ### 3. It works, but why not something that has more integrations? **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2023 **What do you like best about CGM Aprima?** The build of the system is very tailored to what you need and it's fairly easy to use once you have it built out. The security considerations are also good- you can align users with different securities very easily and it's easy to change **What do you dislike about CGM Aprima?** It's not the most up to date system. It lacks sophistication in its data integration capabilities and it's data/med record pull in. The support team for build out was sub par at best **What problems is CGM Aprima solving and how is that benefiting you?** It's a standard EHR system that is built out to a company's needs. It allowed the practice to achieve things an even older EHR couldn't achieve in terms of creating lists, manaing patients, etc. ### 4. Avoid Aprima at all costs! **Rating:** 0.0/5.0 stars **Reviewed by:** Brigid F. | Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2021 **What do you like best about CGM Aprima?** System is down frequently. Do not have access to my data. **What do you dislike about CGM Aprima?** They have no answers- as to why the system is always down. **Recommendations to others considering CGM Aprima:** Run the other way. Do NOT get Aprima! **What problems is CGM Aprima solving and how is that benefiting you?** I have no access to my schedule, cannot see any of my records, billers cannot Bill. ### 5. Challenging to learn initially **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about CGM Aprima?** The organization of information is easy to access as you learn to use the system. **What do you dislike about CGM Aprima?** There is a longer than average learning curve for this EHR because it isn't the most user friendly setup. **Recommendations to others considering CGM Aprima:** Give it time to learn the system and spend plenty of time training all the staff. **What problems is CGM Aprima solving and how is that benefiting you?** Organization of records, tracking patients course of medical care. ### 6. Not the most user friendly **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about CGM Aprima?** I like the easy access to demographics, billing information, and health records all in one. **What do you dislike about CGM Aprima?** The messaging feature is terrible for trying to follow through with communication among staff. It is not a user friendly platform and requires extensive training. **Recommendations to others considering CGM Aprima:** I would consider looking into other EHRs prior to settling on this one. There is a long learning curve **What problems is CGM Aprima solving and how is that benefiting you?** The benefits of Aprima are that it is an EHR and keeps everything tightly organized in a file for easy access when needed. The notes are easy to follow as well. ### 7. Good program but overwhelming for new hires **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2019 **What do you like best about CGM Aprima?** It's a great program for record keeping. I can record everything from patient symptoms to insurance billing records. It's easy to make appointments in several different categories. **What do you dislike about CGM Aprima?** There should be a place for notes for each patient. That way, if John Doe calls, for example, I could read a little note about what's going on with him from the last person that talked to him. Also, this program is quite overwhelming for new hires. It takes them a long time to learn the system. I wish it was more streamlined. A tutorial video should come with software like this. **Recommendations to others considering CGM Aprima:** Be ready to do lots of training for your staff on how to use this system. **What problems is CGM Aprima solving and how is that benefiting you?** It frequently crashes. Sometimes work is not actually saved, even if you click the save button. ### 8. Gets the job done, but many places to improve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2018 **What do you like best about CGM Aprima?** Easy to navigate tab interface for the Clinical Notes, Common Problem Palette feature consistently saves me time. **What do you dislike about CGM Aprima?** Slow technical support responses, seems like for every hotfixed bug, two more pop up. **Recommendations to others considering CGM Aprima:** Talk to other customers about their experiences using it and see if it fits your needs. **What problems is CGM Aprima solving and how is that benefiting you?** Nursing staff has a place to chart progress notes, built in RCM is useful. ### 9. Overpriced software **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2018 **What do you like best about CGM Aprima?** It does the basics of what it needs to do. **What do you dislike about CGM Aprima?** Aprima charges for every little thing. When my company started researching other companies, we realized we have been cheated for years with features to make our lives easier. When we starting inquiring about why we didn’t have certain features, we were told that we could add features for additional cost. We were already paying $700+ per month. **What problems is CGM Aprima solving and how is that benefiting you?** We have record of our patients. Nothing more beneficial than the bare minimum. ### 10. Aprima is primo **Rating:** 4.0/5.0 stars **Reviewed by:** Naomi M. | Physician Assitant, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2018 **What do you like best about CGM Aprima?** It has a lot functionality and is relatively easy to use **What do you dislike about CGM Aprima?** Cumbersome to get between areas of the chart **What problems is CGM Aprima solving and how is that benefiting you?** Intergration with labs and some some other diagnostic facilities helps track results ### 11. Not easy to maneuver **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about CGM Aprima?** That you can scan the insurance and drivers license and it automatically save to the patients demographics. **What do you dislike about CGM Aprima?** It's just too difficult to get the hang of. Everything is too hard to maneuver. Everything is all too complicated and hard to find where to go to get to a certain thing. I really don't like how you have to make appointments and how disorganized it all is. **What problems is CGM Aprima solving and how is that benefiting you?** The billing portion is the reason we transferred to aprima. But that' seems to be one of the only benefits. ### 12. APRIMA **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2017 **What do you like best about CGM Aprima?** It is a great, software to have for a private practice. It is efficient and gets the job done. It shows active eligibility for a patient on their appointment and if their not active as well. **What do you dislike about CGM Aprima?** The eligibility is not always up to date. There are multiple problems regarding the billing of the program. **What problems is CGM Aprima solving and how is that benefiting you?** Running a medical practice. All the patients information is stored in the system, the eligibility is shown, the Follow up for procedure is a great feature that is in the system as well. ### 13. Six Months Use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2017 **What do you like best about CGM Aprima?** As an entry level practice manager, I found it easy to navigate and learn. This was the first PM solution I was introduced to as a biller/coder. **What do you dislike about CGM Aprima?** At the time, I didn't realize it wasn't as robust as larger EMR solutions. **What problems is CGM Aprima solving and how is that benefiting you?** I think it's appropriate for small practices and venues. ## CGM Aprima Discussions - [What is CGM Aprima used for?](https://www.g2.com/discussions/what-is-cgm-aprima-used-for) - [View CGM Aprima pricing details and edition comparison](https://www.g2.com/products/cgm-aprima/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-10+14%3A18%3A07+-0500&secure%5Bsession_id%5D=3a8e70f8-80f2-47aa-a151-8837542aa2d4&secure%5Btoken%5D=5599d95fefa12cde93fa85951f31fc4e8fa0f1e7fee6156dcb1bec64b6b94aa3&format=llm_user) ## CGM Aprima Features **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top CGM Aprima Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (545 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (361 reviews)