--- title: CERVIS Reviews meta\_title: 'CERVIS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how CERVIS works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### CERVIS Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users rave about the **awesome customer support** from CERVIS, with quick responses enhancing their experience. [(1 mentions)](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282866&qs=pros-and-cons#reviews) Users appreciate the **ease of use** with CERVIS, making tasks quicker and more manageable than before. [(1 mentions)](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282877&qs=pros-and-cons#reviews) Users value the **quick response time** of CERVIS support, enhancing their overall operational efficiency and satisfaction. [(1 mentions)](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282855&qs=pros-and-cons#reviews) Users value the **time-saving capabilities** of CERVIS, significantly reducing data processing from days to mere minutes. [(1 mentions)](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282838&qs=pros-and-cons#reviews) Users commend the **fantastic training** provided by CERVIS, making it easy to integrate and utilize effectively. [(1 mentions)](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282844&qs=pros-and-cons#reviews) Users find the **lack of group features** in CERVIS limiting for visibility into SERVICE project volunteer information. [(1 mentions)](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282887&qs=pros-and-cons#reviews) ### Top Pros or Advantages of CERVIS ##### 1. Customer Support Users rave about the **awesome customer support** from CERVIS, with quick responses enhancing their experience. [ See 1 mentions ](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282866&qs=pros-and-cons#reviews) See Related User Reviews JB Judi B. Mid-Market (51-1000 emp.) 5.0/5 "Amazing Software!" What do you like about CERVIS? We have had CERVIS since 2000. They gave us 2 hours of personal one to one training when we first started. The training was fantastic! When we had to ##### 2. Ease of Use Users appreciate the **ease of use** with CERVIS, making tasks quicker and more manageable than before. [ See 1 mentions ](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282877&qs=pros-and-cons#reviews) See Related User Reviews JB Judi B. Mid-Market (51-1000 emp.) 5.0/5 "Amazing Software!" What do you like about CERVIS? We have had CERVIS since 2000. They gave us 2 hours of personal one to one training when we first started. The training was fantastic! When we had to ##### 3. Response Time Users value the **quick response time** of CERVIS support, enhancing their overall operational efficiency and satisfaction. [ See 1 mentions ](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282855&qs=pros-and-cons#reviews) See Related User Reviews JB Judi B. Mid-Market (51-1000 emp.) 5.0/5 "Amazing Software!" What do you like about CERVIS? We have had CERVIS since 2000. They gave us 2 hours of personal one to one training when we first started. The training was fantastic! When we had to ##### 4. Time-saving Users value the **time-saving capabilities** of CERVIS, significantly reducing data processing from days to mere minutes. [ See 1 mentions ](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282838&qs=pros-and-cons#reviews) See Related User Reviews JB Judi B. Mid-Market (51-1000 emp.) 5.0/5 "Amazing Software!" What do you like about CERVIS? We have had CERVIS since 2000. They gave us 2 hours of personal one to one training when we first started. The training was fantastic! When we had to ##### 5. Training Users commend the **fantastic training** provided by CERVIS, making it easy to integrate and utilize effectively. [ See 1 mentions ](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282844&qs=pros-and-cons#reviews) See Related User Reviews JB Judi B. Mid-Market (51-1000 emp.) 5.0/5 "Amazing Software!" What do you like about CERVIS? We have had CERVIS since 2000. They gave us 2 hours of personal one to one training when we first started. The training was fantastic! When we had to ### Top Cons or Disadvantages of CERVIS ##### 1. Lacking Features Users find the **lack of group features** in CERVIS limiting for visibility into SERVICE project volunteer information. [ See 1 mentions ](https://www.g2.com/products/cervis/reviews?filters%5Bsentiment_snippet%5D=2282887&qs=pros-and-cons#reviews) See Related User Reviews JB Judi B. Mid-Market (51-1000 emp.) 5.0/5 "Amazing Software!" What do you dislike about CERVIS? There is really nothing I dislike. But there is one thing I have trouble understanding: GROUPS. I would like it if my staff with CERVIS access could ## Top-Rated Alternatives [ ![Get Connected by Galaxy Digital](https://images.g2crowd.com/uploads/product/hd_favicon/84327bce92ae0110832e9b77e71b7afb/get-connected-by-galaxy-digital.svg "Get Connected by Galaxy Digital") Get Connected by Galaxy Digital 4.4/5(161) ](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews) [ ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ ![VolunteerHub](https://images.g2crowd.com/uploads/product/hd_favicon/a1fc66c31da102f0546e4181c42be6d7/volunteerhub.svg "VolunteerHub") VolunteerHub 3.9/5(16) ](https://www.g2.com/products/volunteerhub/reviews) [ View All Alternatives ](https://www.g2.com/products/cervis/competitors/alternatives) ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 8/2/2022 "Easy to use for staff and volunteers" 5/5 What do you like best about CERVIS? I like that it stays the same cost each year, which makes budgeting easy. It has a lot of features, and they are always improving and updating them. It allows the volunteers to be empowered to use the system too. Review collected by and hosted on G2.com. What do you dislike about CERVIS? Some things aren't always intuitive or can't be fully customized, so we need to be creative in finding workarounds for them. Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? It allows us to easily track all of our volunteer data in one place, and easily pull information and reports for funders, leadership and others. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 6/21/2022 "Constant Communication, Regular updates, Great Customer Support!" 5/5 What do you like best about CERVIS? They work with you to add in features or address glitches swiftly all to improve both user and admin experiences! Review collected by and hosted on G2.com. What do you dislike about CERVIS? I wish we could incorporate our own Background process into the system. We have specific requirements that the current integrated service does not cover. Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? Notifications for document uploads are a huge time saver! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BH Bart H. Small-Business (50 or fewer emp.) 8/31/2020 "Nice and flexible during this wacky time" 4.5/5 What do you like best about CERVIS? the flexibility, imbed in our webpage... Review collected by and hosted on G2.com. What do you dislike about CERVIS? GUI a tad difficult to follow at first... Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? ability to communicate clearer to volunteers with email AND text. Able to thank them after. In this Covid time, we make changes and I thought it was easy to put in maps and other important information into the confirmation email. We received great responses from volunteers. EASY and reliable interface with Salesforce. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 11/9/2017 "Wonderful company, excellent pricing and comprehensive system " 4.5/5 What do you like best about CERVIS? Amazing customer service, flat pricing. They are always so quick with help tickets and we have had some custom features added to our software for minimal fees. I love that I can have as many leadership members as I need (staff that manage their volunteers) and block off the rest of the agency / the configuration ability from them. Really great comprehensive software. Any updated features are pushed to all users with updates, and pricing doesn't ever go up. Review collected by and hosted on G2.com. What do you dislike about CERVIS? Some features lacking, and some staff complaints about ease of use. I find it very user friendly after training. Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? Comprehensive Volunteer management for our nonprofit with over 2,500 volunteers/year serving 50k+ hours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 12/12/2017 "Works well but antiquated " 3.5/5 What do you like best about CERVIS? It’s basic. It doesn’t have a whole lot of flash so that gets the job done. Review collected by and hosted on G2.com. What do you dislike about CERVIS? Probably the same thing. It’s basic and gets it done but it’s too basic. Not as good as icontacts or something like that. Review collected by and hosted on G2.com. Recommendations to others considering CERVIS: If you just need a contact list and easy send outs, look for something that can do more. Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? It’s super easy to send out messages to your database and have people check in. Makes for sign ups taking less time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Joe Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe Z.") JZ Joe Z. School Outreach Coordinator Non-Profit Organization Management Small-Business (50 or fewer emp.) 10/25/2017 "Cervis Review" 0/5 What do you like best about CERVIS? The ability to sort and pull stats from data Review collected by and hosted on G2.com. What do you dislike about CERVIS? Far too long of a registration process. We lose a lot of volunteers or get negative feedback about the registration process Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? Finding who our volunteers are and the demographics Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jen O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jen O.") JO Jen O. Corporate and Community Relations Manager Non-Profit Organization Management Small-Business (50 or fewer emp.) 12/20/2016 "Excellent Customer Service" 4/5 What do you like best about CERVIS? The staff of CERVIS Technologies' Customer Service team has always been incredible to us. From the time we started shopping for a new Volunteer Management Software System through implementing the new system they have always been right by our side willing and able to coach us along. Review collected by and hosted on G2.com. What do you dislike about CERVIS? We are slightly limited on how much we can customize the graphics. But, we created landing pages with links to skirt around that issue. Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? We are able to schedule volunteers online which allows busy students and/or families the ability to get access to our schedule 24/7. We have also automated the check in process which has sped up our check in process and improved the accuracy of our tracking systems tremendously. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 6/9/2016 "CERVIS - Volunteer Management System Review" 3.5/5 What do you like best about CERVIS? I like how easy it is to import/export data, and that my volunteers can sign themselves up for most activities. Review collected by and hosted on G2.com. What do you dislike about CERVIS? It isn't easy for volunteers to sign up groups of people. It either needs to be done on the back-end by me, or they need to individually register every volunteer. Review collected by and hosted on G2.com. Recommendations to others considering CERVIS: Be prepared to deal with volunteers who do not want to change from a paper log to online. It is difficult with older volunteers who are not adept in software. Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? CERVIS is making it much easier for us to manage our volunteers. As a non-profit, we have limited resources, and CERVIS is a cost-effective way to help cut down on tracking volunteer hours and signing people up for events. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tamera M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tamera M.") TM Tamera M. Manager, Volunteer Experience & Senior Services Non-Profit Organization Management Enterprise (\> 1000 emp.) 1/7/2016 "Great Program for Volunteer Management" 5/5 What do you like best about CERVIS? CERVIS is a great all-in-one program allowing volunteer managers the ability to monitor and track volunteers in one program. It also allows you to email and attach documents. The customer service support team is one of the best I have ever worked with. They are prompt, patient and very detailed. Review collected by and hosted on G2.com. What do you dislike about CERVIS? Our program runs a bit different than most and because of this, I needed to create our program backwards, which was challenging but doable. Their support team was amazing in helping me to make this work for our program. I can only assume they would help others to adapt to make it work for you. Once it is was done, it has been seamless. I wish we could attach all of our documents without running out of space. Review collected by and hosted on G2.com. Recommendations to others considering CERVIS: Be patient when first installing for your group. The support team is amazing and truly helped me to configure to our needs. The sales team is about getting their foot in the door, but the program itself and support team will keep you. Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? They solved our ability to assign volunteers to multiple locations and divisions across our business network. Their email templates saved us a lot of retyping same information over and over. The ease of reporting hours has helped our different locations report hours quicker and faster and eliminate the need for paper reporting. The ease of moving volunteers around and ease of assigning. So many benefits realized to list them all. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rebecca S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca S.") RS Rebecca S. Living Collections Manager Museums and Institutions Mid-Market (51-1000 emp.) 1/6/2016 "Cervis makes it easy to track my volunteer projects!" 4/5 What do you like best about CERVIS? I like that the system handles multiple projects per volunteer. Review collected by and hosted on G2.com. What do you dislike about CERVIS? The actions that are associated with each volunteer could be grouped/buttoned at the top, not repeated on every record. Review collected by and hosted on G2.com. Recommendations to others considering CERVIS: It is easy to use. Review collected by and hosted on G2.com. What problems is CERVIS solving and how is that benefiting you? The time tracking on volunteer projects allows us to calculate how many staff hours were saved, and associated cost savings. With such a large volunteer force, this is substantial. The system also allows us to easily communicate with volunteers from specific projects, and makes the time tracking process much quicker and the data much more accessible. Review collected by and hosted on G2.com. 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