--- title: Certa Reviews meta_title: 'Certa Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 36 reviews by the users' company size, role or industry to find out how Certa works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 36 scale: '5' date_modified: '2026-10-17' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

Certa Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love Certa's intuitive and simple interface, making workflow creation easy and saving valuable time. (4 mentions)
Users appreciate the automation features of Certa, which save time and streamline the onboarding process effectively. (2 mentions)
Users commend Certa's responsive customer support, highlighting quick resolutions and helpful guidance for improved processes. (2 mentions)
Users value the real-time customization of Certa, enhancing user experience and integration across various industries. (2 mentions)
Users value the exceptional support and responsiveness of Certa, enhancing their overall experience with the tool. (2 mentions)
Users report API limitations affecting scalability, integration, and reporting capabilities, hindering overall efficiency and growth. (1 mentions)
Users find that the difficult learning curve for advanced features of Certa hinders efficient usage and mastery. (1 mentions)
Users note significant implementation issues, including scalability challenges and limited customization in reporting tools for Certa. (1 mentions)
Users find the improvement needed in workflow configurations and UI enhancements for a better usability experience. (1 mentions)
Users find the reporting capabilities inadequate, expressing a desire for more robust features in Certa. (1 mentions)

5 Pros or Advantages of Certa

5 Cons or Disadvantages of Certa

Certa Reviews (36)

Reviews

Certa Reviews (36)

4.5
36 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Management Consulting
AM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Completeness of vision is very high - Ability to execute is constantly improving"
2/5
What do you like best about Certa?

Bugs and issues on dashboards have been fixed, but it is still very basic without generating insights. You can export your information to other systems. Review collected by and hosted on G2.com.

What do you dislike about Certa?

Infrastructure limitations have become increasingly evident. The scalability of the solution is problematic, impacting our ability to efficiently expand and manage growth.

Their AI game is behind other solutions and when integrating with internal system or other vendors we have received multiple negative feedback on the documentation and maturity.

Dashboard and reporting customization is limited, despite real-time refresh capabilities. The integration with Tableau is beneficial but does not fully compensate for the basic built-in reporting functionality. Review collected by and hosted on G2.com.

Dhaval M.
DM
Dhaval M.
Associate Network Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"KYC verification management from Certa"
5/5
What do you like best about Certa?

Certa allows us to set criteria to make decisions or take actions based on created rules. I have integrated a data source to validate compliance, and it's working well. During implementation, we faced issues with the integration part, but we immediately logged a call to customer support and received the expected support. Review collected by and hosted on G2.com.

What do you dislike about Certa?

I feel it's complex to integrate with our existing systems; it is hard to do and consumes a lot of time. To improve user experience, I need to provide regular training to users on finding workflows or interfaces. Review collected by and hosted on G2.com.

Verified User in Automotive
EA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Mission-oriented team determined to bring your TPRM vision to life"
5/5
What do you like best about Certa?

The team is incredibly dedicated and focused on meeting the project's objectives, both in terms of substantive delivery and hitting milestones according to set timelines. Their communication is clear and consistent, and they both communicate regularly with the company's implementation team and prepare weekly / monthly updates for leadership so that all key stakeholders know the implementation status. Review collected by and hosted on G2.com.

What do you dislike about Certa?

There is much more work involved to implement Certa than our team understood before the engagement began. I think the Certa team would benefit by more clearly / proactively communicating the time commitment and need for a project manager before the contract begins / during the contract negotiation phase, when those resources can be allocated. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
IF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Certa - Efficient Tool for Compliance management"
5/5
What do you like best about Certa?

Certa is an excellent third party management tool with end to end visibility and features customized modules on compliance management. It also helps in integrating ESG Reporting and RIsk management across various industries and ensure the customer satisfaction is prioritized by keeping the regulatory standards that needs to be met. by third parties, ensuring brand reputation and public image for the products. Review collected by and hosted on G2.com.

What do you dislike about Certa?

The process and work flow configurations are quite time consuming and can be improvised for a seamless user experience. Also the UI enhancements can be better and must be done in a regular manner from the upcoming release versions for better usability and consider the continuous feedback on the processes that are managed. Review collected by and hosted on G2.com.

HC
Hanish C.
Enterprise (> 1000 emp.)
"Supplier Onboarding Software"
5/5
What do you like best about Certa?

For the past six years, Uber has relied on Certa for supplier onboarding and has never encountered any problems. Certa offers unparalleled flexibility, allowing customization to meet specific business requirements without the need to wait for widespread feedback. Their customer support sets the industry standard, boasting an impressive SLA of under 12 hours. Certa seamlessly integrates with a multitude of third-party tools, including crucial ones like OFAC, D&B, ESG, government tax verification portals, Coupa, and Oracle.

Certa's user-friendly interface and straightforward implementation consistently position it ahead of competing software solutions. Review collected by and hosted on G2.com.

What do you dislike about Certa?

Nothing specific to dislike about Certa. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Certa - Efficient No-Code Automation Tool"
2.5/5
What do you like best about Certa?

Certa’s user-friendly drag-and-drop interface makes it incredibly easy to set up and manage automated workflows without requiring any coding knowledge. This accessibility enables our team to focus on driving innovation and growth, rather than getting bogged down by repetitive tasks. Additionally, the seamless integration with our existing business systems ensures a smooth transition and enhanced productivity across the organization. Review collected by and hosted on G2.com.

What do you dislike about Certa?

Although Certa is generally intuitive and user-friendly, the platform could benefit from more comprehensive documentation and resources, particularly for setting up complex automation processes. Furthermore, the customer support response times could be improved, as some inquiries took longer than expected to be addressed. These minor drawbacks may pose challenges for businesses with specific or time-sensitive automation requirements. Review collected by and hosted on G2.com.

Mohammad Saad A.
MA
Mohammad Saad A.
Account Manager
Small-Business (50 or fewer emp.)
"Super Helpful"
4/5
What do you like best about Certa?

It's the ease and convenience; plus the convenience in prompt is super helpful. I kept going back to use the tool in my day to day activities. Love the addons, and super friendly user interface. Customer support was always super responsive. Easy to implement and integrate with my tasks. Review collected by and hosted on G2.com.

What do you dislike about Certa?

Could be faster, and sometimes the results feel mechanical Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Easiest platform to build a process"
4.5/5
What do you like best about Certa?

I like the interface of the application and the variety of available options present in its library and its feature of creating our own module and save it as a template. The best thing about Certa is its diversity, as it enables users to deploy third-party solutions swifter. Review collected by and hosted on G2.com.

What do you dislike about Certa?

As far as now I have used Certa, I haven't come across anything which I would call a dislike. Review collected by and hosted on G2.com.

UK
ujjwal k.
Market Research Associate
Small-Business (50 or fewer emp.)
"Here is my feedback for creta."
5/5
What do you like best about Certa?

I love Certa's intuitive platform and automatic onboarding, which save us infinite hours. Review collected by and hosted on G2.com.

What do you dislike about Certa?

The only downside is that some advanced features take time to learn to fully use. Review collected by and hosted on G2.com.

Harshit R.
HR
Harshit R.
Strategic Sourcing Dpt. Manager
Retail
Enterprise (> 1000 emp.)
"Certa Vendor on boarding"
5/5
What do you like best about Certa?

Easy to on board suppliers / Vendor. This for all type of Organization (Small, Medium, Large). One of the best third party lifecycle Management platform. Review collected by and hosted on G2.com.

What do you dislike about Certa?

Nothing, that like is disliking in Certa. Review collected by and hosted on G2.com.