--- title: Certa Reviews meta\_title: 'Certa Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how Certa works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 36 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

### Certa Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the **ease of use** of Certa, finding its platform smooth and intuitive for creating workflows. [(4 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507836&qs=pros-and-cons#reviews)

Users appreciate the **automation** of Certa, which simplifies onboarding and saves significant time and effort. [(2 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507824&qs=pros-and-cons#reviews)

Users value Certa's **responsive customer support** , especially praising team members like Brandi for their assistance and guidance. [(2 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507820&qs=pros-and-cons#reviews)

Users appreciate the **real-time customization** of Certa, which enhances integration and user experience effectively. [(2 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507822&qs=pros-and-cons#reviews)

Users value the **excellent support** from the Certa team, enhancing their experience with quick and helpful responses. [(2 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507785&qs=pros-and-cons#reviews)

Users are frustrated by **API limitations** , hindering scalability and integration, which complicates growth and reporting efforts. [(1 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2108546&qs=pros-and-cons#reviews)

Users find that some of Certa's **advanced features are difficult to learn** , impacting their overall experience with the product. [(1 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507829&qs=pros-and-cons#reviews)

Users face **implementation issues** due to scalability problems and inadequate integration documentation, hindering overall effectiveness. [(1 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=1747348&qs=pros-and-cons#reviews)

Users find that **improvement in workflow configuration and UI enhancements** is necessary for a smoother experience. [(1 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507814&qs=pros-and-cons#reviews)

Users find the **reporting capabilities inadequate** , expressing a desire for more robust features in Certa. [(1 mentions)](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507801&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Certa

##### 1. Ease of Use

Users love the **ease of use** of Certa, finding its platform smooth and intuitive for creating workflows.
[
See 4 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507836&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Review - Creta"

What do you like about Certa?

Its user-friendly , easy to navigate and most importantly able to customize in real time with easy integration and implementation

 ![Marrah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marrah H.")
MH

Marrah H.

Enterprise (\> 1000 emp.)

5.0/5

"Easy to use"

What do you like about Certa?

No code required Super simple to drag and drop elements for workflows

##### 2. Automation

Users appreciate the **automation** of Certa, which simplifies onboarding and saves significant time and effort.
[
See 2 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507824&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Review - Creta"

What do you like about Certa?

Its user-friendly , easy to navigate and most importantly able to customize in real time with easy integration and implementation

UK

ujjwal k.

Small-Business (50 or fewer emp.)

5.0/5

"Here is my feedback for creta."

What do you like about Certa?

I love Certa`s intuitive platform and automatic onboarding, which shop us infinite hours.

##### 3. Customer Support

Users value Certa's **responsive customer support** , especially praising team members like Brandi for their assistance and guidance.
[
See 2 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507820&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Certa - Efficient Tool for Compliance management"

What do you like about Certa?

Certa is an excellent third party management tool with end to end visibility and features customized modules on compliance management. It also helps i

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Certa is amazing"

What do you like about Certa?

The Certa team is amazing, they respond quickly to any issues that may occur. As it is a system we use everyday, its a ciritical component in our supp

##### 4. Customization

Users appreciate the **real-time customization** of Certa, which enhances integration and user experience effectively.
[
See 2 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507822&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Review - Creta"

What do you like about Certa?

Its user-friendly , easy to navigate and most importantly able to customize in real time with easy integration and implementation

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Certa - Efficient Tool for Compliance management"

What do you like about Certa?

Certa is an excellent third party management tool with end to end visibility and features customized modules on compliance management. It also helps i

##### 5. Helpful

Users value the **excellent support** from the Certa team, enhancing their experience with quick and helpful responses.
[
See 2 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507785&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Certa - Efficient Tool for Compliance management"

What do you like about Certa?

Certa is an excellent third party management tool with end to end visibility and features customized modules on compliance management. It also helps i

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Certa is amazing"

What do you like about Certa?

The Certa team is amazing, they respond quickly to any issues that may occur. As it is a system we use everyday, its a ciritical component in our supp

### 5 Cons or Disadvantages of Certa

##### 1. API Limitations

Users are frustrated by **API limitations** , hindering scalability and integration, which complicates growth and reporting efforts.
[
See 1 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2108546&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

2.0/5

"Completeness of vision is very high - Ability to execute is constantly improving"

What do you dislike about Certa?

Infrastructure limitations have become increasingly evident. The scalability of the solution is problematic, impacting our ability to efficiently expa

##### 2. Difficult Learning

Users find that some of Certa's **advanced features are difficult to learn** , impacting their overall experience with the product.
[
See 1 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507829&qs=pros-and-cons#reviews)

See Related User Reviews

UK

ujjwal k.

Small-Business (50 or fewer emp.)

5.0/5

"Here is my feedback for creta."

What do you dislike about Certa?

The only downside is that some advanced features take time to learn to fully use.

##### 3. Implementation Issues

Users face **implementation issues** due to scalability problems and inadequate integration documentation, hindering overall effectiveness.
[
See 1 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=1747348&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

2.0/5

"Completeness of vision is very high - Ability to execute is constantly improving"

What do you dislike about Certa?

Infrastructure limitations have become increasingly evident. The scalability of the solution is problematic, impacting our ability to efficiently expa

##### 4. Improvement Needed

Users find that **improvement in workflow configuration and UI enhancements** is necessary for a smoother experience.
[
See 1 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507814&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Certa - Efficient Tool for Compliance management"

What do you dislike about Certa?

The process and work flow configurations are quite time consuming and can be improvised for a seamless user experience. Also the UI enhancements can b

##### 5. Inadequate Reporting

Users find the **reporting capabilities inadequate** , expressing a desire for more robust features in Certa.
[
See 1 mentions
](https://www.g2.com/products/certa/reviews?filters%5Bsentiment_snippet%5D=2507801&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Certa is amazing"

What do you dislike about Certa?

I really wish the reporting capabilities were more robust.

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 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/14/2021

"Efficiency achieved with Certa in 2020"

5/5

What do you like best about Certa?

Easy to navigate, and data is readily available! Review collected by and hosted on G2.com.

What do you dislike about Certa?

Unable to download directly in excel format - have to download via crosstab and open with Excel. Review collected by and hosted on G2.com.

Recommendations to others considering Certa:

Great support from Certa, easy to navigate within Certa site to "get the job done", and for data analysts - data is easy to extract from Certa directly. Review collected by and hosted on G2.com.

What problems is Certa solving and how is that benefiting you?

Vetting third party vendors - able to determine risk level with threshold questions set etc. Review collected by and hosted on G2.com.

Show More

5/24/2021
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

ZC

Zelda C.

Mid-Market (51-1000 emp.)

1/13/2021

"The process it takes to take on a new customer has been cut in half."

5/5

What do you like best about Certa?

I do not have any more paper credit applications. Review collected by and hosted on G2.com.

What do you dislike about Certa?

There is nothing that I dislike about it. Review collected by and hosted on G2.com.

What problems is Certa solving and how is that benefiting you?

It cuts down our paper usage. I don't have print out documents since it is all on-line. When a colleague ask for status of the credit application, I can easily view where we are at in the process. Everything is at your finger tips. I have don't to go on search to find it. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports")
US

Verified User in Sports

Mid-Market (51-1000 emp.)

1/14/2021

"Very simple. It thankfully puts a lot more emphasis on the client/vendor entering their information"

4/5

What do you like best about Certa?

It is a clean and straightforward process. The client has to do most of the work and you can track the progress along the way Review collected by and hosted on G2.com.

What do you dislike about Certa?

I am unable to follow up with the client or remind them to enter information through the portal Review collected by and hosted on G2.com.

Recommendations to others considering Certa:

If you are trying to find a way to streamline the vendor onboarding process, Certa has made this much easier for our organization. Review collected by and hosted on G2.com.

What problems is Certa solving and how is that benefiting you?

Solving the difficultly in tracking clients/vendor tax/business information/etc. and having to share multiple sets of data across organizations. It makes the process much more smooth Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

5/14/2021

"Smooth User and Supplier Experience"

5/5

What do you like best about Certa?

Ease of use, no training required for third parties. The system's workflows are a treamlined with intuitive UI/UX. Review collected by and hosted on G2.com.

What do you dislike about Certa?

No issues encountered as an end user or supplier. Looking forward to new features. Review collected by and hosted on G2.com.

What problems is Certa solving and how is that benefiting you?

Supplier lookup, Multiple internal governance tower reviews, Risk Review, Supplier Certification/Qualification data...approvals and pre-requisite flows between ERP and CLM Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
EI

Verified User in Internet

Small-Business (50 or fewer emp.)

2/8/2021

"Besoke software for supplier management"

4/5

What do you like best about Certa?

Fully customizable workflows; nice user interface; good customer service. Review collected by and hosted on G2.com.

What do you dislike about Certa?

Limited self-service functionality and administrator tools Review collected by and hosted on G2.com.

What problems is Certa solving and how is that benefiting you?

We use this software for supplier onboarding and due diligence. This has streamlined the process for our Compliance, Accounts Payable, and Strategic Sourcing teams. It has allowed us to collect key information and properly identify risks with third party relationships. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
EF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

1/20/2021

"Adaptable and configurable tool that can be used to solve a multitude of issues."

5/5

What do you like best about Certa?

Parallel work flows that interact with each other sets Certa apart. Review collected by and hosted on G2.com.

What do you dislike about Certa?

At this juncture, not much about the tool. Review collected by and hosted on G2.com.

What problems is Certa solving and how is that benefiting you?

Currently we are using the tool for Supplier onboarding, hopeful to expand our uses in the next year. Reduced cycle time, better customer experience and clear audit trail are the biggest benefits. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

[Third Party & Supplier Risk Management](https://www.g2.com/categories/third-party-supplier-risk-management)[Risk-Based Vulnerability Management](https://www.g2.com/categories/risk-based-vulnerability-management)

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