--- title: Central Reviews meta\_title: 'Central Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 37 reviews by the users' company size, role or industry to find out how Central works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 37 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Central Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **excellent customer support** of Central, noting quick responsiveness and attention to detail. [(21 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005564&qs=pros-and-cons#reviews) Users highly value the **exceptional response time** of Central's support team, providing quick and effective assistance when needed. [(15 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005567&qs=pros-and-cons#reviews) Users recognize the **unmatched time savings** with Central, freeing them from payroll and operational headaches effortlessly. [(14 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2052239&qs=pros-and-cons#reviews) Users value the **reliability and support** of Central, enhancing productivity and ensuring timely payroll management effortlessly. [(12 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2077144&qs=pros-and-cons#reviews) Users value the **automation** of HR tasks with Central, significantly enhancing efficiency and saving valuable time. [(11 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2077162&qs=pros-and-cons#reviews) Users experience **clarity issues** with pricing and insurance details, leading to confusion and frustration. [(2 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005561&qs=pros-and-cons#reviews) Users feel the **date issues** with transparency and tax filing processes could be improved for better clarity. [(1 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2498754&qs=pros-and-cons#reviews) Users find the **absence of certain HR features** a drawback, though updates are in progress to address this. [(1 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365442&qs=pros-and-cons#reviews) Users are frustrated by the **integration issues** in Central, as some essential tools are still not supported. [(1 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365554&qs=pros-and-cons#reviews) Users find Central's **user interface not intuitive** , preferring the smoother experience offered by Slack instead. [(1 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365318&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Central ##### 1. Customer Support Users appreciate the **excellent customer support** of Central, noting quick responsiveness and attention to detail. [ See 21 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005564&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Now I don't need to worry about any HR stuff anymore" What do you like about Central? their support is always here to help, and sometimes I don't even ask them first; they bring up things to the table which really impress me every singl ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast, Human Support That Makes US Payroll Stress-Free" What do you like about Central? The responsiveness and human support — having quick, reliable answers via Slack makes everything feel simple and under control. ##### 2. Response Time Users highly value the **exceptional response time** of Central's support team, providing quick and effective assistance when needed. [ See 15 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005567&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best money I’ve spent. Period" What do you like about Central? We needed help with payroll and insurance but I was worried Central might be expensive or have provider lock-ins where we couldn't switch if things we ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast, Human Support That Makes US Payroll Stress-Free" What do you like about Central? The responsiveness and human support — having quick, reliable answers via Slack makes everything feel simple and under control. ##### 3. Time-saving Users recognize the **unmatched time savings** with Central, freeing them from payroll and operational headaches effortlessly. [ See 14 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2052239&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best money I’ve spent. Period" What do you like about Central? We needed help with payroll and insurance but I was worried Central might be expensive or have provider lock-ins where we couldn't switch if things we ![Sam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam W.") SW Sam W. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Payroll Setup That Saves Us Time" What do you like about Central? We started using Central when it was time to pay our first employees. I did hesitate a bit since they’re a newer company compared to established playe ##### 4. Helpful Users value the **reliability and support** of Central, enhancing productivity and ensuring timely payroll management effortlessly. [ See 12 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2077144&qs=pros-and-cons#reviews) See Related User Reviews ![Tim T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim T.") TT Tim T. 5.0/5 "Central: Your Startup's Payroll & HR Secret Weapon" What do you like about Central? I use Central to manage our payroll and benefits, and I really appreciate that it's all set up and I don't have to think about it. This makes it reall ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Now I don't need to worry about any HR stuff anymore" What do you like about Central? their support is always here to help, and sometimes I don't even ask them first; they bring up things to the table which really impress me every singl ##### 5. Automation Users value the **automation** of HR tasks with Central, significantly enhancing efficiency and saving valuable time. [ See 11 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2077162&qs=pros-and-cons#reviews) See Related User Reviews ![Tim T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim T.") TT Tim T. 5.0/5 "Central: Your Startup's Payroll & HR Secret Weapon" What do you like about Central? I use Central to manage our payroll and benefits, and I really appreciate that it's all set up and I don't have to think about it. This makes it reall ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best money I’ve spent. Period" What do you like about Central? We needed help with payroll and insurance but I was worried Central might be expensive or have provider lock-ins where we couldn't switch if things we ### 5 Cons or Disadvantages of Central ##### 1. Clarity Issues Users experience **clarity issues** with pricing and insurance details, leading to confusion and frustration. [ See 2 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005561&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Streamlined HR and Accounting with Stellar Support" What do you dislike about Central? I find the transparency around pricing not as clear as I'd like it, particularly with usage-based pricing. Additionally, I think the tax filing proces ![Anjaneya N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anjaneya N.") AN Anjaneya N. Small-Business (50 or fewer emp.) 5.0/5 "Best Payroll app for Small Teams - Solved our compliance Problems" What do you dislike about Central? Insurance breakdown and payroll owed to the company breakdown is not clear. ##### 2. Date Issues Users feel the **date issues** with transparency and tax filing processes could be improved for better clarity. [ See 1 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2498754&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Streamlined HR and Accounting with Stellar Support" What do you dislike about Central? I find the transparency around pricing not as clear as I'd like it, particularly with usage-based pricing. Additionally, I think the tax filing proces ##### 3. Feature Absence Users find the **absence of certain HR features** a drawback, though updates are in progress to address this. [ See 1 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365442&qs=pros-and-cons#reviews) See Related User Reviews GV Gillian V. Small-Business (50 or fewer emp.) 5.0/5 "Worries gone!" What do you dislike about Central? The downside is it's missing some HR features but they are working on adding them ##### 4. Integration Issues Users are frustrated by the **integration issues** in Central, as some essential tools are still not supported. [ See 1 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365554&qs=pros-and-cons#reviews) See Related User Reviews ![Austin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Austin T.") AT Austin T. 5.0/5 "Exceptional Support and Effortless Setup" What do you dislike about Central? I don't like that Central doesn't have integrations for all tools yet. Although they have expanded quite a bit since we started using them, we occasio ##### 5. Not Intuitive Users find Central's **user interface not intuitive** , preferring the smoother experience offered by Slack instead. [ See 1 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365318&qs=pros-and-cons#reviews) See Related User Reviews ![Dom C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dom C.") DC Dom C. 5.0/5 "Effortless Payroll with Central," What do you dislike about Central? I have encountered some issues with Central's user interface (UI). As Central is relatively new, it feels like they are more focused on using Slack ra ## Top-Rated Alternatives [ ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling") Rippling 4.8/5(13,219) ](https://www.g2.com/products/rippling/reviews) [ ![Gusto](https://images.g2crowd.com/uploads/product/hd_favicon/ed5b5ae1366d980e7d0f5e104166e2fd/gusto.svg "Gusto") Gusto 4.6/5(12,350) ](https://www.g2.com/products/gusto/reviews) [ ![RUN Powered by ADP](https://images.g2crowd.com/uploads/product/hd_favicon/d3fa486f75bdc36211bcbc9d7e359141/run-powered-by-adp.svg "RUN Powered by ADP") RUN Powered by ADP 4.7/5(6,192) ](https://www.g2.com/products/run-powered-by-adp/reviews) [ View All Alternatives ](https://www.g2.com/products/central-central/competitors/alternatives) DF Dash F. Chief Executive Officer Small-Business (50 or fewer emp.) 6/25/2025 "One of the best transitions ever expereinced!" 5/5 What do you like best about Central? Central has been the best transition we have made as a business. Not only has it made my life as a founder significantly easier but it has also fixed a ton of existing issues we were facing with HR, Payroll, Accounting, and Taxes. Review collected by and hosted on G2.com. What do you dislike about Central? Nothing that I dislike whatsoever. This has been an amazing process. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Any and all HR/Payroll/Accounting matters, Central handles for us flawlessly. Review collected by and hosted on G2.com. Show More Response from Katie Hoag of Central [Editedit](https://www.g2.com/survey_responses/central-review-11330504/official_response/edit) Dash, thank you for taking the time to leave a review! Super pumped to hear that Central has fixed issues you were running into in HR, Payroll, Accounting, and Taxes. We're grateful to have you as a customer! Warmly, Katie Current UserValidated ReviewerSource: Organic ![Samuel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samuel A.") SA Samuel A. CEO Small-Business (50 or fewer emp.) 4/1/2025 "Central is the best Payroll system in the game" 5/5 What do you like best about Central? As a new non-resident founder in the US, I didn't know how I would even go about paying myself. Central really helped with taxes, and now I have no more headaches with pay. The slackbot is the best feature, it makes everything so seamless. Onboarding takes a few mins, so I'd definitely recommend giving Central a try if you're hesitant. Review collected by and hosted on G2.com. What do you dislike about Central? No downsides so far. Can't wait for recurring expenses. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Central is helping me pay myself and my team Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/25/2025 "Super happy with Central" 5/5 What do you like best about Central? I wasn't sure how to do compliance or what I needed to do when we just started. The support team is amazing, I ask what I want on Slack and it's done for me so quickly. So much less stress about compliance, it's like things are done for me on autopilot. Slack support is the feature I like the most. Review collected by and hosted on G2.com. What do you dislike about Central? Wish web app had more features I could try Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Payroll/compliance/etc Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Varsha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varsha R.") VR Varsha R. Small-Business (50 or fewer emp.) 4/22/2025 "Easiest back office solution - very efficient and effective" 5/5 What do you like best about Central? Before Central, we faced slow customer service with Rippling which was a huge challenge. But then we onboarded an employee in a new state without doing any forms - it was a game changer! Central saved us 10x time and the easy Slack integration is incredible. It's given us peace of mind. I'd tell anyone considering Central to just do it. You won't regret the decision. Review collected by and hosted on G2.com. What do you dislike about Central? Sometimes it’s unclear what they do - they’re growing quickly and adding new features! Have to keep up with the growth. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Streamlined payroll Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Andy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy L.") AL Andy L. CEO Small-Business (50 or fewer emp.) 4/1/2025 "Central is the best software for payroll and taxes" 5/5 What do you like best about Central? Before Central, we couldn't find a good vendor for payroll. It was a major challenge, but Central does my payroll and taxes - without them, I wouldn't know what to do. Central takes care of all back office issues for me and saved so much time. I like that it's completely hands off. Just use it - it makes a significant difference. Review collected by and hosted on G2.com. What do you dislike about Central? There's no thing i don't like about central. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Central takes care of all back office issues for me and saved me so much time. I like that it's completely hands off. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 3/25/2025 "No-brainer for a startup" 5/5 What do you like best about Central? I started Apten with zero payroll/HR/compliance experience. Luckily, we found Central. Since setting it up, I spend 0% of my time worrying about any of this stuff. Their AI agent in slack is really helpful - I can get help anytime I need it. The onboarding is super personalized too. If you're looking to completely forget about HR/payroll headaches, you need to try Central asap. Review collected by and hosted on G2.com. What do you dislike about Central? There are no downsides, just get Central Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Payroll/HR/Compliance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anjaneya N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anjaneya N.") AN Anjaneya N. Head of growth Small-Business (50 or fewer emp.) 1/30/2025 "Best Payroll app for Small Teams - Solved our compliance Problems" 5/5 What do you like best about Central? Great team, Amazing support staff. Respond everything in less than 1 hour. Smooth onboarding. Review collected by and hosted on G2.com. What do you dislike about Central? Insurance breakdown and payroll owed to the company breakdown is not clear. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? It solves the problem of getting the right insurance and right payroll without paying expensive prices Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Payroll](https://www.g2.com/categories/payroll)[Other HR](https://www.g2.com/categories/other-hr) ##### Explore More [Which ERM platforms can actually show a measurable return on investment within 90 days rather than becoming a long-term IT project?](https://www.g2.com/discussions/which-erm-platforms-can-actually-show-a-measurable-return-on-investment-within-90-days-rather-than-becoming-a-long-term-it-project)[What is the leading password management solution for office use?](https://www.g2.com/discussions/what-is-the-leading-password-management-solution-for-office-use)[What survey tool works best for teams running ongoing feedback loops rather than one-off quarterly surveys?](https://www.g2.com/discussions/what-survey-tool-works-best-for-teams-running-ongoing-feedback-loops-rather-than-one-off-quarterly-surveys) [What are the most trusted WYSIWYG editors by product managers and web developers based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-wysiwyg-editors-by-product-managers-and-web-developers-based-on-user-reviews)[Which ETO ERP options have good mobile access for shop floor and field service teams who need to update job status without going back to a desktop?](https://www.g2.com/discussions/which-eto-erp-options-have-good-mobile-access-for-shop-floor-and-field-service-teams-who-need-to-update-job-status-without-going-back-to-a-desktop)[Pros and Cons Details](https://www.g2.com/products/central-central/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)