--- title: Central Reviews meta\_title: 'Central Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 37 reviews by the users' company size, role or industry to find out how Central works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 37 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Central Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **excellent customer support** of Central, noting quick responsiveness and attention to detail. [(21 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005564&qs=pros-and-cons#reviews) Users highly value the **exceptional response time** of Central's support team, providing quick and effective assistance when needed. [(15 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005567&qs=pros-and-cons#reviews) Users recognize the **unmatched time savings** with Central, freeing them from payroll and operational headaches effortlessly. [(14 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2052239&qs=pros-and-cons#reviews) Users value the **reliability and support** of Central, enhancing productivity and ensuring timely payroll management effortlessly. [(12 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2077144&qs=pros-and-cons#reviews) Users value the **automation** of HR tasks with Central, significantly enhancing efficiency and saving valuable time. [(11 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2077162&qs=pros-and-cons#reviews) Users experience **clarity issues** with pricing and insurance details, leading to confusion and frustration. [(2 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005561&qs=pros-and-cons#reviews) Users feel the **date issues** with transparency and tax filing processes could be improved for better clarity. [(1 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2498754&qs=pros-and-cons#reviews) Users find the **absence of certain HR features** a drawback, though updates are in progress to address this. [(1 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365442&qs=pros-and-cons#reviews) Users are frustrated by the **integration issues** in Central, as some essential tools are still not supported. [(1 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365554&qs=pros-and-cons#reviews) Users find Central's **user interface not intuitive** , preferring the smoother experience offered by Slack instead. [(1 mentions)](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365318&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Central ##### 1. Customer Support Users appreciate the **excellent customer support** of Central, noting quick responsiveness and attention to detail. [ See 21 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005564&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Now I don't need to worry about any HR stuff anymore" What do you like about Central? their support is always here to help, and sometimes I don't even ask them first; they bring up things to the table which really impress me every singl ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast, Human Support That Makes US Payroll Stress-Free" What do you like about Central? The responsiveness and human support — having quick, reliable answers via Slack makes everything feel simple and under control. ##### 2. Response Time Users highly value the **exceptional response time** of Central's support team, providing quick and effective assistance when needed. [ See 15 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005567&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best money I’ve spent. Period" What do you like about Central? We needed help with payroll and insurance but I was worried Central might be expensive or have provider lock-ins where we couldn't switch if things we ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast, Human Support That Makes US Payroll Stress-Free" What do you like about Central? The responsiveness and human support — having quick, reliable answers via Slack makes everything feel simple and under control. ##### 3. Time-saving Users recognize the **unmatched time savings** with Central, freeing them from payroll and operational headaches effortlessly. [ See 14 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2052239&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best money I’ve spent. Period" What do you like about Central? We needed help with payroll and insurance but I was worried Central might be expensive or have provider lock-ins where we couldn't switch if things we ![Sam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam W.") SW Sam W. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Payroll Setup That Saves Us Time" What do you like about Central? We started using Central when it was time to pay our first employees. I did hesitate a bit since they’re a newer company compared to established playe ##### 4. Helpful Users value the **reliability and support** of Central, enhancing productivity and ensuring timely payroll management effortlessly. [ See 12 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2077144&qs=pros-and-cons#reviews) See Related User Reviews ![Tim T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim T.") TT Tim T. 5.0/5 "Central: Your Startup's Payroll & HR Secret Weapon" What do you like about Central? I use Central to manage our payroll and benefits, and I really appreciate that it's all set up and I don't have to think about it. This makes it reall ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Now I don't need to worry about any HR stuff anymore" What do you like about Central? their support is always here to help, and sometimes I don't even ask them first; they bring up things to the table which really impress me every singl ##### 5. Automation Users value the **automation** of HR tasks with Central, significantly enhancing efficiency and saving valuable time. [ See 11 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2077162&qs=pros-and-cons#reviews) See Related User Reviews ![Tim T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim T.") TT Tim T. 5.0/5 "Central: Your Startup's Payroll & HR Secret Weapon" What do you like about Central? I use Central to manage our payroll and benefits, and I really appreciate that it's all set up and I don't have to think about it. This makes it reall ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best money I’ve spent. Period" What do you like about Central? We needed help with payroll and insurance but I was worried Central might be expensive or have provider lock-ins where we couldn't switch if things we ### 5 Cons or Disadvantages of Central ##### 1. Clarity Issues Users experience **clarity issues** with pricing and insurance details, leading to confusion and frustration. [ See 2 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2005561&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Streamlined HR and Accounting with Stellar Support" What do you dislike about Central? I find the transparency around pricing not as clear as I'd like it, particularly with usage-based pricing. Additionally, I think the tax filing proces ![Anjaneya N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anjaneya N.") AN Anjaneya N. Small-Business (50 or fewer emp.) 5.0/5 "Best Payroll app for Small Teams - Solved our compliance Problems" What do you dislike about Central? Insurance breakdown and payroll owed to the company breakdown is not clear. ##### 2. Date Issues Users feel the **date issues** with transparency and tax filing processes could be improved for better clarity. [ See 1 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2498754&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.5/5 "Streamlined HR and Accounting with Stellar Support" What do you dislike about Central? I find the transparency around pricing not as clear as I'd like it, particularly with usage-based pricing. Additionally, I think the tax filing proces ##### 3. Feature Absence Users find the **absence of certain HR features** a drawback, though updates are in progress to address this. [ See 1 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365442&qs=pros-and-cons#reviews) See Related User Reviews GV Gillian V. Small-Business (50 or fewer emp.) 5.0/5 "Worries gone!" What do you dislike about Central? The downside is it's missing some HR features but they are working on adding them ##### 4. Integration Issues Users are frustrated by the **integration issues** in Central, as some essential tools are still not supported. [ See 1 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365554&qs=pros-and-cons#reviews) See Related User Reviews ![Austin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Austin T.") AT Austin T. 5.0/5 "Exceptional Support and Effortless Setup" What do you dislike about Central? I don't like that Central doesn't have integrations for all tools yet. Although they have expanded quite a bit since we started using them, we occasio ##### 5. Not Intuitive Users find Central's **user interface not intuitive** , preferring the smoother experience offered by Slack instead. [ See 1 mentions ](https://www.g2.com/products/central-central/reviews?filters%5Bsentiment_snippet%5D=2365318&qs=pros-and-cons#reviews) See Related User Reviews ![Dom C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dom C.") DC Dom C. 5.0/5 "Effortless Payroll with Central," What do you dislike about Central? I have encountered some issues with Central's user interface (UI). As Central is relatively new, it feels like they are more focused on using Slack ra ## Top-Rated Alternatives [ ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling") Rippling 4.8/5(13,218) ](https://www.g2.com/products/rippling/reviews) [ ![Gusto](https://images.g2crowd.com/uploads/product/hd_favicon/ed5b5ae1366d980e7d0f5e104166e2fd/gusto.svg "Gusto") Gusto 4.6/5(12,342) ](https://www.g2.com/products/gusto/reviews) [ ![RUN Powered by ADP](https://images.g2crowd.com/uploads/product/hd_favicon/d3fa486f75bdc36211bcbc9d7e359141/run-powered-by-adp.svg "RUN Powered by ADP") RUN Powered by ADP 4.7/5(6,191) ](https://www.g2.com/products/run-powered-by-adp/reviews) [ View All Alternatives ](https://www.g2.com/products/central-central/competitors/alternatives) ![Paras M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paras M.") PM Paras M. 10/31/2025 "Effortless Payroll Management and Top-Notch Support" 5/5 What do you like best about Central? I appreciate how Central handles payroll administration along with relevant employee taxes efficiently, providing optionality for healthcare and 401(k) benefits, which is extremely valuable for our company's needs. The integration with Slack makes it incredibly easy to set up and manage, as everything is handled through a Slack channel, which simplifies communication and organization. The decision to choose Central over Rippling was influenced by its competitive pricing, personal connection, and the fact that it offers equivalent full-service options, which aligns well with our business requirements. I find the ease of use a key factor for our continuing use and potential repurchase of Central, as it fulfills all current needs without necessitating any changes. This ease of use and comprehensive service are reasons I would gladly recommend Central to others, confidently rating it a ten in likelihood of recommending. Review collected by and hosted on G2.com. What do you dislike about Central? No issues at all. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? I use Central for payroll administration and employee taxes, plus it offers options for health care and 401(k) management, simplifying these processes. It's easy to use and integrates seamlessly with Slack, making setup straightforward. Review collected by and hosted on G2.com. Show More Response from Katie Hoag of Central [Editedit](https://www.g2.com/survey_responses/central-review-11884221/official_response/edit) Hi Paras, thanks so much for taking the time to leave us a review. We are thrilled to hear you enjoy our Slack integration and personalized customer support. We're grateful to have you as a customer, and if there's anything we can do to better support you, please don't hesitate to let us know! Validated ReviewerSource: Organic ![Alexandros M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandros M.") AM Alexandros M. Small-Business (50 or fewer emp.) 10/22/2025 "Central is literally the best app I have on my admin stack" 5/5 What do you like best about Central? Manual, repetitive admin work was literally wasting my time and soul as a founder. I had concerns about Central being a small, newer company but knowing the founders personally made those worries disappear completely. They deliver on every single promise in their messaging - I literally deal with zero bullshit work now. Their customer support is incredible, they actually get things done instead of fobbing you off to documentation. I'm saving at least 10 hours of manual work monthly and can focus on what actually matters for my business. Review collected by and hosted on G2.com. What do you dislike about Central? Nothing, everything is honestly perfect. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Central has completely eliminated all manual, repetitive, BS work for me. Especially as a non-US founder who is unfamiliar with the system here, their team and product has been immensely helpful in me setting up and scaling my business operations and payroll! Review collected by and hosted on G2.com. Show More Response from Katie Hoag of Central [Editedit](https://www.g2.com/survey_responses/central-review-11848383/official_response/edit) Thanks Alex for taking the time to leave us a review! We're beyond thrilled you no longer feel like you're wasting your time and soul (too real lol) & that you're able to save 10 hours a month on manual work. We're so grateful to have you as a customer, thanks for your support! Validated ReviewerSource: Organic ![Sean P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean P.") SP Sean P. Angel Squad Member Small-Business (50 or fewer emp.) 1/6/2026 "Effortless Payroll and Outstanding Support" 5/5 What do you like best about Central? How easy it is to use and how they simplify payroll. Their support team is incredibly responsive and kind Review collected by and hosted on G2.com. What do you dislike about Central? Nothing comes to mind. All aspects of product and customer service have been top notch Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Being legally compliant with payroll. Paying the right people at the right time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Max v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Max v.") MV Max v. CTO Small-Business (50 or fewer emp.) 9/24/2025 "Seamless, extremely easy to use product with every feature I want." 5/5 What do you like best about Central? Central is awesome. The team is uber responsive and the product works great. We're very happy with it. I'm always pleasantly surprised when I ask @central for something in Slack and it immediately does exactly what I want without any human intervention. These guys are crushing it. Review collected by and hosted on G2.com. What do you dislike about Central? Nothing. The product handles all the exceedingly boring stuff I don't want to think about so I can work on my product. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Central handles 100% of the annoying business crap that we would typically need to noodle around for freaking \*hours\* in Rippling to accomplish. It is absolutely perfect. Review collected by and hosted on G2.com. Show More Response from Katie Hoag of Central [Editedit](https://www.g2.com/survey_responses/central-review-11725483/official_response/edit) Thanks Max for taking the time to leave us a review! Thrilled to hear you find the product easy to use and are able to save hours on the back office tasks that used to take you hours, that's what we strive for! If there's anything else we can do to better support you, please don't hesitate to let us know. Grateful to have you as a customer! Current UserValidated ReviewerSource: Organic ![Sam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam W.") SW Sam W. CEO & Co-Founder Small-Business (50 or fewer emp.) 1/7/2026 "Effortless Payroll Setup That Saves Us Time" 5/5 What do you like best about Central? We started using Central when it was time to pay our first employees. I did hesitate a bit since they’re a newer company compared to established players like Justworks. But getting it set up was so quick, honestly shocked me. Now I save a bunch of time every month and just focus on building the company. Review collected by and hosted on G2.com. What do you dislike about Central? Nothing so far. All is good. They respond to all my questions asap. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Paying employees Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alex B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex B.") AB Alex B. CEO Small-Business (50 or fewer emp.) 11/4/2025 "Exceptional Support and Seamless State Registration Experience" 5/5 What do you like best about Central? We needed help with state registrations and honestly, I was hesitant at first since Central was a new company. Wasn't sure how good the service would be. But it's actually amazing! We got a tax notice that should have been handled by our old provider and I just shared it in slack - they handled everything. You always feel like you have the support of a team that really knows their stuff. I'm not sure exactly how much time I save but I have no doubt that it's worth it. Review collected by and hosted on G2.com. What do you dislike about Central? Nothing - it’s great! I have had zero issues… Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Payroll, registrations, benefits Review collected by and hosted on G2.com. Show More Response from Katie Hoag of Central [Editedit](https://www.g2.com/survey_responses/central-review-11912688/official_response/edit) Hi Alex, thanks for taking time to leave us review. So happy we were able to help with your tax notice that your former provider missed! Thanks for being an awesome customer, we appreciate your support! Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 1/28/2026 "Best money I’ve spent. Period" 5/5 What do you like best about Central? We needed help with payroll and insurance but I was worried Central might be expensive or have provider lock-ins where we couldn't switch if things went wrong. What really made the difference is their automated bot - it answers most of my questions within a minute, and if not the team gets back to me in five minutes. I'm saving a good few hours monthly now and can focus on actually running the business instead of back-office stuff. Review collected by and hosted on G2.com. What do you dislike about Central? Nothing, they’ve taken care of all payroll and gov forms for us. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Payroll and Gov forms Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/4/2026 "Now I don't need to worry about any HR stuff anymore" 5/5 What do you like best about Central? their support is always here to help, and sometimes I don't even ask them first; they bring up things to the table which really impress me every single time. Review collected by and hosted on G2.com. What do you dislike about Central? time off management would be a nice to have Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? automated payroll and compliance for all cross-state w2 employees Review collected by and hosted on G2.com. Show More Response from Katie Hoag of Central [Editedit](https://www.g2.com/survey_responses/central-review-12312458/official_response/edit) Thank you for taking the time to leave us a review - we recently launched PTO tracking, if you'd like to try it reach out to our team and we can turn it on for you! [See how Central improved](https://centralinc.notion.site/pto-holidays-on-central-) Current UserValidated ReviewerSource: Organic ![Sam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam W.") SW Sam W. Small-Business (50 or fewer emp.) 1/30/2026 "Super Knowledgeable Team, Great Slack Integration, and Rapid Development" 5/5 What do you like best about Central? The super knowledgeable team, the slack integration and their rate of development Review collected by and hosted on G2.com. What do you dislike about Central? Sometimes they’re not feature complete but they are always so fast to build new features so it’s fine. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Super knowledgeable team that took all the mental load of compliantly paying employees off my plate. Review collected by and hosted on G2.com. Show More Response from Katie Hoag of Central [Editedit](https://www.g2.com/survey_responses/central-review-12282263/official_response/edit) Hi Sam, thank you for taking the time to leave us a review! We're thrilled to hear you no longer have to carry the mental load of paying your employees on time and maintaining compliance - that's what we're here for! If there's any features in particular you'd like to request, please let us know, we're always working to improve our platform. Validated ReviewerSource: Organic ![Nalu C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nalu C.") NC Nalu C. Founder Small-Business (50 or fewer emp.) 9/17/2025 "Awesome experience - worth it for small teams!" 5/5 What do you like best about Central? Awesome! Central took precisely one hour to set up, and it has been so low-touch since. They're a customer-centric team with quick response times. More expensive than other options (Rippling comes to mind), but the time savings for small teams are worthwhile. Review collected by and hosted on G2.com. What do you dislike about Central? Central is slightly more expensive than other offerings (Rippling), but as a founder, I find the hassle of payroll, compliance, etc. being taken off my hands well-worth it. Review collected by and hosted on G2.com. What problems is Central solving and how is that benefiting you? Payroll, compliance, insurance. Review collected by and hosted on G2.com. Show More Response from Katie Hoag of Central [Editedit](https://www.g2.com/survey_responses/central-review-11695898/official_response/edit) Thanks Nalu for taking the time to leave us a review! Thrilled to hear that you no longer have to deal with the hassle of payroll and compliance anymore so you have time back to focus on building your business-- that's what we strive for! If there's anything we can do to better support you, please don't hesitate to reach out. 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