Generated from real user reviews
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Martine P.
Small-Business (50 or fewer emp.)
5.0/5
"Very Useful and Easy to Use"
What do you like about Case Status?
Being able to communicate with clients quickly and obtain documents.
Debbie R.
Mid-Market (51-1000 emp.)
4.0/5
"Streamlined Workflow and Easy Client Communication"
What do you like about Case Status?
it streamlines our workflow nicely and was an easy application for our staff to learn. We like the ability to communicate with our clients electronic
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Andrés M.
Small-Business (50 or fewer emp.)
5.0/5
"A great tool to be closer"
What do you like about Case Status?
Case Status is everything you need to connect and communicate with your clients closely and professionally about their legal cases.
addie a.
Small-Business (50 or fewer emp.)
5.0/5
"Very Informative"
What do you like about Case Status?
I like that it updates the client on their case automatically.
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Howard O.
Mid-Market (51-1000 emp.)
5.0/5
"Our clients and staff love this program."
What do you like about Case Status?
Clients love this program because they have an easy app to use to communicate with their assigned paralegals. Staff like this app because it saves the
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Great Customer Service"
What do you like about Case Status?
We're switching our CMR at the same time as implementing Case Status. We're not up and running with our new CRM quite yet, but we've gone through the
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Roberto V.
Mid-Market (51-1000 emp.)
5.0/5
"Great software to have better communication with the client"
What do you like about Case Status?
Case Status makes it much easier to maintain clear, consistent communication with our clients. What I value most is its ability to send and receive te
Christy G.
Small-Business (50 or fewer emp.)
5.0/5
"Most Efficient Way to Communicate with Clients"
What do you like about Case Status?
Keeps all client communication in one place and away from email inboxes
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Easy way to be connected"
What do you like about Case Status?
Easy connection with clients, clients get automatic updates, and Clients can log their treatment. Send me reminders if I miss clients' messages.
Patricia A.
Small-Business (50 or fewer emp.)
5.0/5
"Easy to use"
What do you like about Case Status?
It's an easy way of getting updates to clients on their case and it gives the clients an easy way of getting in contact with us.
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Debbie R.
Mid-Market (51-1000 emp.)
4.0/5
"Streamlined Workflow and Easy Client Communication"
What do you dislike about Case Status?
I dont like the fee structure; our costs actually increase in time as opposed to decrease. This is unusual and is not favorable.
Stacy N.
Small-Business (50 or fewer emp.)
5.0/5
"Keep in touch with your clients, and efficiently"
What do you dislike about Case Status?
Some of the back end stuff gets tricky if you need to make changes to already implemented work flows that have automated messaging. However, I underst
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Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Very useful, could be a bit more polished"
What do you dislike about Case Status?
Integration with Smart Advocate could be better.
Sophia S.
Small-Business (50 or fewer emp.)
4.5/5
"Time Saver!"
What do you dislike about Case Status?
I dislike that it doesn't integrate with our SmartAdvocate calendar, that we have to calendar things individually for them to appear on our end and th
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María Angélica G.
Small-Business (50 or fewer emp.)
5.0/5
"Streamlined Legal Communications with Case Status"
What do you dislike about Case Status?
I would like to know what phone number clients receive messages from. Sometimes, if people block their phone number, I'm not aware if they are not rec
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Intuitive"
What do you dislike about Case Status?
It is difficult to follow up on customers when there is no notification available for messages.
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Roberto V.
Mid-Market (51-1000 emp.)
5.0/5
"Great software to have better communication with the client"
What do you dislike about Case Status?
The interface, while functional, could benefit from a more modern and responsive design for managing larger message volumes. A highly impactful improv
Carole R.
Small-Business (50 or fewer emp.)
5.0/5
"Easy Client Interaction"
What do you dislike about Case Status?
I don't like that all messages sent from my case management software is sent for only one contact (the attorney). It would be nice if there was an opt
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Verified User
Small-Business (50 or fewer emp.)
2.0/5
"Review of Case Status"
What do you dislike about Case Status?
An honest review: The app is slow to load, and the layout is not very user-friendly. I wish it had push notifications for the desktop so I could respo
Bailey P.
Small-Business (50 or fewer emp.)
4.0/5
"Case Status Review"
What do you dislike about Case Status?
Hard to use for some clients. Could be more user friendly.
Easy communication and transparency from attorney to client. Review collected by and hosted on G2.com.
So far I have not had any issues that I feel would impact my work with case status. Review collected by and hosted on G2.com.
The upsides to using Case Status is it helps us track client treatment. Review collected by and hosted on G2.com.
The downside to Case Status is sometimes Case Status glitches. Review collected by and hosted on G2.com.
customer service & responsiveness to issues Review collected by and hosted on G2.com.
there isn't anything that I don't like. they are great Review collected by and hosted on G2.com.
Easy connection with clients, clients get automatic updates, and Clients can log their treatment. Send me reminders if I miss clients' messages. Review collected by and hosted on G2.com.
Sometimes my clients get automatic messages from me, one time a client complained of their pain and case message automatic message with my name and express happy feeling about their pain. Review collected by and hosted on G2.com.
TheI really like how easy case status is to use, and how it helps you write what you are texting. Review collected by and hosted on G2.com.
I do not like that clients constantly respond and you can use your entire day doing nothing but answering texts so you have to set boundaries and not have it up all the time. Review collected by and hosted on G2.com.
Communication with the clients, advise them about upcoming appointments Review collected by and hosted on G2.com.
Everything is great having communication with them is good Review collected by and hosted on G2.com.
The clients get a visual of the stages of their case, with explanations. Review collected by and hosted on G2.com.
I cannot think of a feature that I do not like. Review collected by and hosted on G2.com.
Very easy way to communicate with clients and use automation to connect with them regularly. Review collected by and hosted on G2.com.
Not necessarily a dislike, but just need to keep adding feature sets and new tools to stay relevant as technology evolves. Review collected by and hosted on G2.com.
We can see when the client read or viewed our messages. We are also able to translate in other languages. Review collected by and hosted on G2.com.
It doesn't allow us to view when message are not being sent. Review collected by and hosted on G2.com.
I like that it updates the client on their case automatically. Review collected by and hosted on G2.com.
I have not been using class codes long enough to determine my dislikes. Review collected by and hosted on G2.com.