---
title: Cargas Energy Reviews
meta_title: 'Cargas Energy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Cargas Energy works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 6
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Cargas Energy Reviews
**Vendor:** Cargas Systems  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 6
## About Cargas Energy
Cargas is an employee-owned software company with over 100 employees. Cargas is the creator and provider of Cargas Energy, leading software for fuel delivery and HVAC service companies. With tools for fuel delivery, customer service, HVAC service, and cylinder exchange operations, Cargas Energy helps fuel dealers do more with the resources they already have so they can grow their businesses. Through its unique employee-owned culture, Cargas fosters a commitment to excellence, a dedication to teamwork, and a high level of customer care. Established in 1988, Cargas has continuously been recognized as a Best Place to Work.



## Cargas Energy Pros & Cons
**What users like:**

- Users value the **ongoing innovation** of Cargas Energy, enhancing usability with new features consistently added. (1 reviews)
- Users value the **regular updates** from Cargas Energy, enhancing usability and keeping the service fresh and efficient. (1 reviews)

**What users dislike:**

- Users face **difficulties in running reports** , often taking extra time to find the necessary information. (1 reviews)

## Cargas Energy Reviews
  ### 1. Robust Software from a Trusted Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert W. | Contoller, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about Cargas Energy?**

Cargas Energy is a very robust software that is responsive to the needs of their customers. They often look to customers for input and direction.

**What do you dislike about Cargas Energy?**

Sales tax reporting can be tricky and complicated.

**What problems is Cargas Energy solving and how is that benefiting you?**

Efficient Delivery management in multiple states and product lines.

  ### 2. Continues to Evolve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Wendy Z. | office manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about Cargas Energy?**

Cargas is continually adding to features for increased usability

**What do you dislike about Cargas Energy?**

Running reports is sometimes difficult and finding the information need takes time

**What problems is Cargas Energy solving and how is that benefiting you?**

payment processing

  ### 3. Hard to navigate

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about Cargas Energy?**

I like the tracking feature of serialized inventory items.

**What do you dislike about Cargas Energy?**

I find Cargas very hard to navigate at times.

**What problems is Cargas Energy solving and how is that benefiting you?**

N/A

  ### 4. Capable System, Constantly Evolving

**Rating:** 4.0/5.0 stars

**Reviewed by:** Frank D. | Manager of Analytics & Member Engagement, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2020

**What do you like best about Cargas Energy?**

I had the choice of self-hosting or cloud-based hosting.  I also like that the system is 100x more modern than our previous solution.  The fact that it runs in a web browser makes for easier deployment.  Our previous solution was written in MS Foxpro, which obviously is out of date, hard to support and very picky to install on the users' PCs.  In Addition, the user interface didn't age very well either.

**What do you dislike about Cargas Energy?**

We hosted in the cloud, and unfortunately that can be somewhat limiting and in a few ways not optimal.  For instance, we cannot do user maintenance ourselves, including changing passwords. Passwords are selected by the user, communicated to a representative over the phone.  Not exactly the most secure way to handle.  Another thing is if your business model doesn't fit the software exactly, you sometimes have to get creative.  Another minor thing, and it's more to do with the rural area, but the dispatching is a bit too reliant on cellular communication between the drivers' tablets and the back-office.  Support is a little too formalized in that all communication happens through the ticketing system only.  This can be a little off-putting to some people. Whereas I like that the application is web-based, it opens WAY too many tabs.  Anytime you click on pretty much anything a new tab opens.  This gets unwieldy over time.

**Recommendations to others considering Cargas Energy:**

Work through the online training videos.  They did a great job putting them together and they answer most questions.

**What problems is Cargas Energy solving and how is that benefiting you?**

We are better managing our propane business with this solution.  The latest version of the software has a robust reporting facility that has proven helpful more than once.  Cargas also has a much better dispatch functionality, intergrating GPS tracking, and inventory management.

  ### 5. Cargas... leading Delivery CRM and Fleet management 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brent  M. | CSR and Marketing manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Cargas Energy?**

There's a lot to like with Cargas. The overall layout and ease of finding customers as well as creating new customer accounts is very easy. Also, having an "all in one" software that acts as a CRM, fleet management and logistics tool and also, being able to manage service techs. with a live dispatch board, makes daily operations clean. Being able to have a live fleet management tool is essential. 

**What do you dislike about Cargas Energy?**

There isn't much to dislike with Cargas, however I do have a couple points of criticism. One, the service aspect of the program. I understand it is primarily a fuel delivery software and the service end of things are catching up, but there also could be some improvements. Such as equipment spec. displays, text ahead and follow up software integration and integrations with a program for call to action scheduling from the company website. 

**Recommendations to others considering Cargas Energy:**

The cost up front, may have you taken back. But, if you would like the most premium "all in one" software/CRM/Fleet management tool, Cargas would be your best bet. Whether you have a small fleet of drivers and/or techs, or a large one, Cargas is right for you. Support is great and the overall usability and functionality of Cargas is unmatched. 

**What problems is Cargas Energy solving and how is that benefiting you?**

Not many problems. Major benefit is having an "all in one" software, which is very beneficial for a fuel delivery company and even more so, a company like ours which has fuel delivery and a fairly decent sized service department. 

  ### 6. Review On Cargas Energy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brent M. | Sales/Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2017

**What do you like best about Cargas Energy?**

Overall functionality is nice. Easy to locate a customer and the integration tools are great. 

**What do you dislike about Cargas Energy?**

Not much to dislike. In some instances, the k-factor for pulling tickets can be slightly off or skewed. Other than that, no complaints. 

**What problems is Cargas Energy solving and how is that benefiting you?**

No business hurdles at this time. Primarily good, positive experiences using this software. 


## Cargas Energy Discussions
  - [What is Cargas Energy used for?](https://www.g2.com/discussions/what-is-cargas-energy-used-for)

- [View Cargas Energy pricing details and edition comparison](https://www.g2.com/products/cargas-energy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+19%3A06%3A24+-0500&secure%5Bsession_id%5D=1b326d1f-6c1a-494f-8bde-81e5c4aeb13c&secure%5Btoken%5D=77f6c4e51da630e319724192cdcaedd8ef7eb7f02f087105ad2feb715fb06c3d&format=llm_user)

## Cargas Energy Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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