Amicus Attorney by CARET Reviews & Product Details

Amicus Attorney is an intuitive case management solution that tracks and invoices billable time, automates important documents, and provides easy access to all your clients and case files. Work from your desktop or in the private cloud while integrating with QuickBooks and other applications. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal.

Seller

CARET

Discussions

Amicus Attorney by CARET Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Sarah Gardiner

Pricing

Pricing provided by Amicus Attorney by CARET.

Basic

$69.00

Per User Per Month

Amicus Attorney

Custom Quote Available

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 167 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Amicus Attorney by CARET Integrations

(6)

Integration information sourced from real user reviews.

Amicus Attorney by CARET Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Amicus Attorney by CARET, and what problem is it built to solve?

Amicus Attorney by CARET is a practice-management system for legal and accounting firms and professionals. It is intended to bring practice management and payment processing together so clients and professionals can focus on their work.

What languages does Amicus Attorney by CARET support?

Amicus Attorney by CARET supports 1 language: English.

What company sizes and industries is Amicus Attorney by CARET the best fit for?

Amicus Attorney by CARET is most strongly represented among smaller law practices and legal-services firms. The clearest fit in the positive user base is small organizations, particularly those in legal fields.

Company size: Small businesses with 50 or fewer employees
Industry: Law Practice
Industry: Legal Services

How long does it take to implement Amicus Attorney by CARET across a team?

The most common reported implementation timeframe is under a month. That gives teams a practical reference point, though individual go-live experiences vary.

What customer support options does Amicus Attorney by CARET provide, and how do users find the overall support experience?

Support is available through self-service resources and direct contact by phone, email/help desk, or chat, with 24/7 live-rep support. The support experience is mixed: users describe helpful, responsive assistance in some cases, while others report slow follow-up or difficulty getting issues resolved.

What tools and platforms does Amicus Attorney by CARET integrate with, and how do these integrations help users get more value from the product?

Amicus Attorney by CARET is used alongside productivity, accounting, and document-management tools. These connections can help teams link calendars and communications with matter work, and coordinate billing and file-related information.

Productivity: Outlook, Exchange, Excel, and Office 365
Accounting and billing: QuickBooks, PCLaw, and Timeslips
Document management: Worldox

What features or capabilities could make Amicus Attorney by CARET even more useful?

Amicus Attorney by CARET could be more useful with smoother everyday workflows and more flexibility in key areas. Users describe improvements that would make routine case, document, and billing work easier.

Make Outlook email and calendar syncing more reliable and straightforward.
Improve document organization, including support for nested folders and smoother editing and saving within a matter.
Modernize and simplify the interface to reduce clicks and make common actions easier to find.
Expand mobile capabilities, especially calendar access and core functions available in the desktop experience.
Offer more flexible reporting and billing-template customization.

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Marc M.

Principal Attorney

Small-Business (50 or fewer emp.)

4/3/2020

"Great Case Management but High Maintenance"

4/5

What do you like best about Amicus Attorney by CARET?

The ability to have contacts, events and files differently that you can then attach to multiple files Creating Linked Events, Creating Custom People Groups Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Trying to Pull Reports within the Program itself is limited, and it requires your network to be pristine. If your network hiccups, so does Amicus. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Make sure you have the necessary strong Network in place. And Pay for the Consultant because it can do so much but it has to be set up Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Once a contact is added, I never have to worry about if that person was a client before, or if there is a conflict. easy to find. I am able to attach documents which make it easy for my assistants to find documents quickly. Event Reminders are great Able to keep track of conversations and what was said that log has been invaluable. Also the E-mail feature that I can finally use that I will be setting up Review collected by and hosted on G2.com.

Lisa S.

Small-Business (50 or fewer emp.)

11/3/2020

"Amicus Attorney is extremely helpful"

5/5

What do you like best about Amicus Attorney by CARET?

It assists with organizing our electronic files and cuts our time in half by the generate a document option. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Sometimes fund the coding for generate a document is hard to locate. Review collected by and hosted on G2.com.

Marty B.

Small-Business (50 or fewer emp.)

10/21/2020

"Office Manager"

5/5

What do you like best about Amicus Attorney by CARET?

System is easy to work with. Great support team. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Can't really think of anything that I dislike about the system. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Great system at a reasonable cost. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus Attorney allows us to update our notes as activities occur. The system provides a quick, easy access to all conversations and activities. Review collected by and hosted on G2.com.

Brendon R.

Small-Business (50 or fewer emp.)

2/26/2020

"Effective for Attorney Use"

4/5

What do you like best about Amicus Attorney by CARET?

I like the Organization and efficiency of the Amicus program. I can keep client information as well as billing information. Additionally I can generate new pleadings in Office 365 directly from Amicus Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I feel that the price for the software is expensive. I have been using Amicus for 10 years and have consistently seen price increases. Once you're using the software it is difficult to leave to go to another program as well... Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Be certain that you are ready for commitment. It is a great program, but once you've invested in the program it is difficult to leave and expensive to maintain. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus allows me to stay organized with the client content and billing information which I have. So for client tracking and billing it is perfect. Just expensive. Review collected by and hosted on G2.com.

Ronald B.

Small-Business (50 or fewer emp.)

4/7/2020

"My experience started with Version 1 and I still use Amicus Attorney now"

5/5

What do you like best about Amicus Attorney by CARET?

It works, reliably, and it does what it is supposed to do. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

there could be a "newbie" manual for new employees and a "tricks for old dogs" manual for those of us who still are learning new tricks we can use from Amicus Attorney Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Look at everything you can, try it all out if you can; then come back to Amicus. It really is that good. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

case management matters to any trial attorney and especially for us since we have both a local practice and a national practice. when a call comes in from a court we need to know the basics of each case quickly - Amicus does that and it does it well. And any person can "drop in" on the file of anyone else to quickly grasp the current state of events and activities - critical for management oversight of cases and caseload. Review collected by and hosted on G2.com.

Mea M.

Office Manager/Paralegal

Small-Business (50 or fewer emp.)

3/3/2020

"Never informed of updates to our system. Changes made are not notified. Lost time and money"

2.5/5

What do you like best about Amicus Attorney by CARET?

There's a built-in billing component. It supports multiple users. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Not enough support. We recently could not use Amicus Anywhere. When we called to find out what was happening, we were informed there was a system update and our version of Amicus was no longer supported. We could not update right away and unfortunately we had to make changes to our own system which was terrible as we were in the middle of a trial. Needless to say we have not upgraded yet and as a result have to write our time down and put it in manually when at our desk. It's a huge inconvenience and could have been avoided had we known about it prior. Review collected by and hosted on G2.com.

Linda O.

Small-Business (50 or fewer emp.)

2/24/2020

"Amicus Attorney manages City litigation"

4.5/5

What do you like best about Amicus Attorney by CARET?

The most helpful part of Amicus Attorney is the ability to create custom fields. We use the custom fields in our merge templates to automate the creation of documents for an office that runs an administrative court with over 5,000 new cases a year. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

It would be useful if it were easier to create new modified reports from the database. Amicus uses SQL report writer which is fine; however, the rest of the city uses data differently and is used to going into a SQL database and grabbing data differently. Review collected by and hosted on G2.com.

Ryan H.

Owner

Small-Business (50 or fewer emp.)

2/25/2020

"Great Software for Lawfirms"

4.5/5

What do you like best about Amicus Attorney by CARET?

Amicus Attorney does everything- document generation time tracking and management, communication documentation, calendaring and billing. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

The Outlook connectivity can be spotty at times. Oftentimes I need to connect messages to a file or a contact manually. At times the messages from Outlook do not directly tack into Amicus, making me monitor my Outlook folder. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus Attorney allows you to basically double your productivity. Some base work in generating form documents can save you hours upon hours of cutting and pasting those documents you use everyday. The ability to take notes in communications has allowed me to track opposing counsel and claims adjusters on cases from years ago which can be invaluable. Time tracking has been reduced to the click of a button. Review collected by and hosted on G2.com.

Ted (Edward) C.

Vice Chair Board Of Directors

Small-Business (50 or fewer emp.)

5/13/2020

"Powerful tool that could or should do even more..."

3.5/5

What do you like best about Amicus Attorney by CARET?

It has the ability to keep phone call notes and emails all in one place - which is great, but no where to also keep or link correspondence. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Inability to efficiently or otherwise truly manage documents in a file, inability to effectively and predictably interact with Outlook for emails (many accounts do not autosave, difficult UI for managing emails Review collected by and hosted on G2.com.

David B.

Managing Director

Consulting

Small-Business (50 or fewer emp.)

3/7/2020

"Serves its purpose as a practice management tool"

4/5

What do you like best about Amicus Attorney by CARET?

Amicus does an excellent job of connecting different (and many) contacts to each other. When you have a case, you can have roles for your client, plus anyone else involved (e.g., passengers in car accident), plus partners (e.g., insurance companies). That does also increase your contact database exponentially over time; but overall, it remains simple enough to navigate and find the correct contacts.

There is a reporting tool that will allow you to export your contacts also. This can be helpful if you need to move the data to other platforms, such as for marketing use. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

It runs on a desktop app, while many platforms today are moving to cloud/web apps. There's good and bad to this overall, but I would hope one day they move fully to cloud without losing function.

The report exporting / contact exporting, while wonderful to have, is limiting. You can generate a .csv to open in Excel, but, it is not well organized. You will need someone who knows how to effectively divide up the data into usable fields. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Try the platform yourself first-hand. Make sure that you are comfortable with it. Also, determine what you really need for features. Many platforms offer various features, but focus on the ones that are must-haves before you get distracted by the bells-and-whistles. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Using Amicus is a world above using more traditional methods to organize cases and contacts. It keeps you organized and helps you to have a single viewpoint to do all your work. That's a tremendous help in terms of productivity. It's also pretty simple to use, in terms of user interface, so learning and onboarding new staff is easy enough. Review collected by and hosted on G2.com.