--- title: Care.com Reviews meta\_title: 'Care.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Care.com works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 6 scale: '5' date\_modified: '2026-07-18' parent\_category: name: Staffing Services url: https://www.g2.com/categories/staffing-services --- # Care.com Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by Care.com but has limited features. Are you part of the Care.com team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC). * * * Seller [Care.com](https://www.g2.com/sellers/care-com-8974f1b5-bd31-4652-ba17-dc82185d550a) Discussions [Care.com Community](https://www.g2.com/products/care-com/discuss) Overview by My Truong Show More ## Top-Rated Alternatives [ ![SecureVision](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SecureVision") SecureVision 4.8/5(496) ](https://www.g2.com/products/securevision/reviews) [ ![Hirewell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hirewell") Hirewell 5/5(326) ](https://www.g2.com/products/hirewell/reviews) [ ![memoryBlue](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "memoryBlue") memoryBlue 4.6/5(326) ](https://www.g2.com/products/memoryblue/reviews) [ View All Alternatives ](https://www.g2.com/products/care-com/competitors/alternatives) ## User Insights Average based on 6 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/17/2026 "Wide Variety of Care Jobs Makes This Platform Stand Out" 4/5 What do you like best about Care.com? The variety of different care jobs is what makes the platform stand out for me— it’s not just for babies or pets it’s for anyone or anything that needs care. Review collected by and hosted on G2.com. What do you dislike about Care.com? There seems to be some issues on the mobile app where the user can’t fully read the job posting. Often times it just says something like: “Looking for a caregiver that meets the following requirements below” and there is nothing else written. Review collected by and hosted on G2.com. Recommendations to others considering Care.com: Use it if you’d like to diversify your caregiving work Review collected by and hosted on G2.com. What problems is Care.com solving and how is that benefiting you? Finding local care-based jobs gives me a way to earn an extra income stream Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") CI Verified User in Insurance Enterprise (\> 1000 emp.) 10/3/2023 "Great site to find help for your family" 5/5 What do you like best about Care.com? There were a lot of sitters available in our area. We were able to browse different profiles, read reviews and message different sitters before booking. We liked having all of that information in one place so we could compare applicants and know exactly what we were getting into. Review collected by and hosted on G2.com. What do you dislike about Care.com? We received some applications that did not meet the requirements of the role. Review collected by and hosted on G2.com. Recommendations to others considering Care.com: Care.com is a great place to find help for your family. There are lots of options on the site for babysitters, housekeepers, seniors and pets. You can also use it as a tool to expand your network in case your normal sitter is not available. Review collected by and hosted on G2.com. What problems is Care.com solving and how is that benefiting you? My family needed a baby sitter and we are able to find one quickly on Care.com. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dina T.") DT Dina T. Small-Business (50 or fewer emp.) 2/9/2023 "SCAM" 0.5/5 What do you like best about Care.com? Avoid at all costs. Tens of thousands of reviews of people getting money taken away without being able to contact them to stop them. Complete scam. Avoid at all costs. Review collected by and hosted on G2.com. What do you dislike about Care.com? Should have looked at reviews first. Make you pay for their services, continue charging and provide absolutely no way to contact them to resolve issues they purposely create. Avoid at all costs. Review collected by and hosted on G2.com. Recommendations to others considering Care.com: Complete scam. Check reviews and avoid at all costs. Review collected by and hosted on G2.com. What problems is Care.com solving and how is that benefiting you? Paid for a one month subscription, couldn't get into my account 2 days later. Tried to go through 'forgot my password' route but the website says we'll send you an email to reset your password, never sends an email. They say you caqn chat to someone if you log into your account, but disable you from being able to log in. Tried contacting them through every available email they have listed, all emails are not monitored. Zero way to contact them. Complete scam. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") OT Verified User in Telecommunications Enterprise (\> 1000 emp.) 7/31/2023 "Simply the best!" 5/5 What do you like best about Care.com? Care is easy to use and they run background checks on caretakers. Review collected by and hosted on G2.com. What do you dislike about Care.com? Nothing. Care has been great for all of our family's needs. Review collected by and hosted on G2.com. Recommendations to others considering Care.com: I recommend interviewing a few caretakers in advance to make sure you get the best fit for your family's needs. Review collected by and hosted on G2.com. What problems is Care.com solving and how is that benefiting you? Care.com helps us find great caretakers for our kids whenever we need a much needed break. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![kathy d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kathy d.") KD kathy d. Professional Organizer Small-Business (50 or fewer emp.) 9/26/2021 "Hire a helper or be a helper..." 5/5 Describe the project or task Care.com helped with: Care.com helped me find someone to clean my house, do laundry, and organize closets. Review collected by and hosted on G2.com. What do you like best about Care.com? I needed to find someone to clean my house weekly but wasn't quite sure where to find someone who could meet all of my requirements. I listed the cleaning requirements, along with listing other tasks that regular cleaning companies just don't do! So I posted the extra items like doing laundry, changing sheets and organizing closets to see what would happen. I got the best person ever. She does it all and has already completed small fix-it tasks without ever asking. There are always a lot of candidates to pick from; I can accept/reject any application. Review collected by and hosted on G2.com. What do you dislike about Care.com? I received too many responses from applicants who are under-qualified for the job. Review collected by and hosted on G2.com. Recommendations to others considering Care.com: Care.com is a great app to help you find a home helper, babysitter, pet sitter, cleaners, or do errands for you. There are many other options for the type of help you can request. Review collected by and hosted on G2.com. What problems is Care.com solving and how is that benefiting you? I was finding a helper for short/long term work. I have found that I can post any task that has to be done, and someone will apply. Review collected by and hosted on G2.com. Show More 9/30/2021 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") OP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 11/3/2021 "Care.com never lets me down" 5/5 Describe the project or task Care.com helped with: I used care.com to find my current full time nannying position. Review collected by and hosted on G2.com. What do you like best about Care.com? What I like most about care.com is that everyone is required to have a little biography explaining what they need, which allows for easy application to jobs because you know exactly what you are signing yourself up for. Review collected by and hosted on G2.com. What do you dislike about Care.com? I dislike that often you have to pay for premium to find a job quickly. I don't think families should have to pay to find a good nanny for their children and vice versa. Review collected by and hosted on G2.com. Recommendations to others considering Care.com: I would pay for premium, because it really does work. It gets you a job much faster and connects you with better families. Review collected by and hosted on G2.com. What problems is Care.com solving and how is that benefiting you? I was working with a nannying agency and was just not finding a job. Through care.com, I found on in three days after being with the agency for almost six months. Review collected by and hosted on G2.com. Show More 11/5/2021 Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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