--- title: Care.com Reviews meta_title: 'Care.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Care.com works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 6 scale: '5' date_modified: '2026-09-28' parent_category: name: Staffing Services url: https://www.g2.com/categories/staffing-services ---

Care.com Reviews & Provider Details

User Insights

Average based on 6 real user reviews.

Care.com Reviews (6)

Reviews

Care.com Reviews (6)

4.1
6 reviews
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Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Wide Variety of Care Jobs Makes This Platform Stand Out"
4/5
What do you like best about Care.com?

The variety of different care jobs is what makes the platform stand out for me— it’s not just for babies or pets it’s for anyone or anything that needs care. Review collected by and hosted on G2.com.

What do you dislike about Care.com?

There seems to be some issues on the mobile app where the user can’t fully read the job posting. Often times it just says something like: “Looking for a caregiver that meets the following requirements below” and there is nothing else written. Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Great site to find help for your family"
5/5
What do you like best about Care.com?

There were a lot of sitters available in our area. We were able to browse different profiles, read reviews and message different sitters before booking. We liked having all of that information in one place so we could compare applicants and know exactly what we were getting into. Review collected by and hosted on G2.com.

What do you dislike about Care.com?

We received some applications that did not meet the requirements of the role. Review collected by and hosted on G2.com.

Dina T.
DT
Dina T.
Small-Business (50 or fewer emp.)
"SCAM"
0.5/5
What do you like best about Care.com?

Avoid at all costs. Tens of thousands of reviews of people getting money taken away without being able to contact them to stop them. Complete scam. Avoid at all costs. Review collected by and hosted on G2.com.

What do you dislike about Care.com?

Should have looked at reviews first. Make you pay for their services, continue charging and provide absolutely no way to contact them to resolve issues they purposely create. Avoid at all costs. Review collected by and hosted on G2.com.

Verified User in Telecommunications
OT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Simply the best!"
5/5
What do you like best about Care.com?

Care is easy to use and they run background checks on caretakers. Review collected by and hosted on G2.com.

What do you dislike about Care.com?

Nothing. Care has been great for all of our family's needs. Review collected by and hosted on G2.com.

kathy d.
KD
kathy d.
Professional Organizer
Small-Business (50 or fewer emp.)
Originally submitted 9/26/2021
"Hire a helper or be a helper..."
5/5
Describe the project or task Care.com helped with:

Care.com helped me find someone to clean my house, do laundry, and organize closets. Review collected by and hosted on G2.com.

What do you like best about Care.com?

I needed to find someone to clean my house weekly but wasn't quite sure where to find someone who could meet all of my requirements. I listed the cleaning requirements, along with listing other tasks that regular cleaning companies just don't do! So I posted the extra items like doing laundry, changing sheets and organizing closets to see what would happen. I got the best person ever. She does it all and has already completed small fix-it tasks without ever asking. There are always a lot of candidates to pick from; I can accept/reject any application. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
OP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
Originally submitted 11/3/2021
"Care.com never lets me down"
5/5
Describe the project or task Care.com helped with:

I used care.com to find my current full time nannying position. Review collected by and hosted on G2.com.

What do you like best about Care.com?

What I like most about care.com is that everyone is required to have a little biography explaining what they need, which allows for easy application to jobs because you know exactly what you are signing yourself up for. Review collected by and hosted on G2.com.

Pricing

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