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Care.com Reviews & Provider Details

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).

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Care.com

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My Truong

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Care.com Reviews (5)

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CI

Verified User in Insurance

Enterprise (> 1000 emp.)

10/3/2023

"Great site to find help for your family"

5/5

What do you like best about Care.com?

There were a lot of sitters available in our area. We were able to browse different profiles, read reviews and message different sitters before booking. We liked having all of that information in one place so we could compare applicants and know exactly what we were getting into. Review collected by and hosted on G2.com.

What do you dislike about Care.com?

We received some applications that did not meet the requirements of the role. Review collected by and hosted on G2.com.

Recommendations to others considering Care.com:

Care.com is a great place to find help for your family. There are lots of options on the site for babysitters, housekeepers, seniors and pets. You can also use it as a tool to expand your network in case your normal sitter is not available. Review collected by and hosted on G2.com.

What problems is Care.com solving and how is that benefiting you?

My family needed a baby sitter and we are able to find one quickly on Care.com. Review collected by and hosted on G2.com.

DT

Dina T.

Small-Business (50 or fewer emp.)

2/9/2023

"SCAM"

0.5/5

What do you like best about Care.com?

Avoid at all costs. Tens of thousands of reviews of people getting money taken away without being able to contact them to stop them. Complete scam. Avoid at all costs. Review collected by and hosted on G2.com.

What do you dislike about Care.com?

Should have looked at reviews first. Make you pay for their services, continue charging and provide absolutely no way to contact them to resolve issues they purposely create. Avoid at all costs. Review collected by and hosted on G2.com.

Recommendations to others considering Care.com:

Complete scam. Check reviews and avoid at all costs. Review collected by and hosted on G2.com.

What problems is Care.com solving and how is that benefiting you?

Paid for a one month subscription, couldn't get into my account 2 days later. Tried to go through 'forgot my password' route but the website says we'll send you an email to reset your password, never sends an email. They say you caqn chat to someone if you log into your account, but disable you from being able to log in. Tried contacting them through every available email they have listed, all emails are not monitored. Zero way to contact them. Complete scam. Review collected by and hosted on G2.com.

OT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

7/31/2023

"Simply the best!"

5/5

What do you like best about Care.com?

Care is easy to use and they run background checks on caretakers. Review collected by and hosted on G2.com.

What do you dislike about Care.com?

Nothing. Care has been great for all of our family's needs. Review collected by and hosted on G2.com.

KD

kathy d.

Professional Organizer

Small-Business (50 or fewer emp.)

9/26/2021

"Hire a helper or be a helper..."

5/5

Describe the project or task Care.com helped with:

Care.com helped me find someone to clean my house, do laundry, and organize closets. Review collected by and hosted on G2.com.

What do you like best about Care.com?

I needed to find someone to clean my house weekly but wasn't quite sure where to find someone who could meet all of my requirements. I listed the cleaning requirements, along with listing other tasks that regular cleaning companies just don't do! So I posted the extra items like doing laundry, changing sheets and organizing closets to see what would happen. I got the best person ever. She does it all and has already completed small fix-it tasks without ever asking. There are always a lot of candidates to pick from; I can accept/reject any application. Review collected by and hosted on G2.com.

What do you dislike about Care.com?

I received too many responses from applicants who are under-qualified for the job. Review collected by and hosted on G2.com.

Recommendations to others considering Care.com:

Care.com is a great app to help you find a home helper, babysitter, pet sitter, cleaners, or do errands for you. There are many other options for the type of help you can request. Review collected by and hosted on G2.com.

What problems is Care.com solving and how is that benefiting you?

I was finding a helper for short/long term work. I have found that I can post any task that has to be done, and someone will apply. Review collected by and hosted on G2.com.

OP

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

11/3/2021

"Care.com never lets me down"

5/5

Describe the project or task Care.com helped with:

I used care.com to find my current full time nannying position. Review collected by and hosted on G2.com.

What do you like best about Care.com?

What I like most about care.com is that everyone is required to have a little biography explaining what they need, which allows for easy application to jobs because you know exactly what you are signing yourself up for. Review collected by and hosted on G2.com.

What do you dislike about Care.com?

I dislike that often you have to pay for premium to find a job quickly. I don't think families should have to pay to find a good nanny for their children and vice versa. Review collected by and hosted on G2.com.

Recommendations to others considering Care.com:

I would pay for premium, because it really does work. It gets you a job much faster and connects you with better families. Review collected by and hosted on G2.com.

What problems is Care.com solving and how is that benefiting you?

I was working with a nannying agency and was just not finding a job. Through care.com, I found on in three days after being with the agency for almost six months. Review collected by and hosted on G2.com.