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Carbon Black EDR Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the real-time threat detection of Carbon Black EDR, enhancing security and incident response capabilities. (5 mentions)
Users value the rapid incident response capabilities of Carbon Black EDR, enhancing their ability to detect and react to threats. (2 mentions)
Users value the real-time threat detection of Carbon Black EDR, enhancing security through continuous monitoring and behavioral analysis. (1 mentions)
Users rave about the next-gen antivirus protection that effectively analyzes behaviors to combat advanced threats. (1 mentions)
Users rave about the AI-powered behavior analysis of Carbon Black EDR, ensuring robust protection against various cyber threats. (1 mentions)
Users find the pricing steep, especially after the company's acquisition, impacting overall value perception. (2 mentions)
Users report high resource usage of Carbon Black EDR, impacting performance and requiring powerful machines for optimal operation. (2 mentions)
Users are frustrated by the overwhelming alerts that hinder efficient use and increase resource demands. (1 mentions)
Users experience a high rate of false positives with Carbon Black EDR, necessitating careful tuning to avoid fatigue. (1 mentions)
Users experience inefficient search functionality in Carbon Black EDR, making it challenging to quickly find necessary information. (1 mentions)

5 Pros or Advantages of Carbon Black EDR

5 Cons or Disadvantages of Carbon Black EDR

Carbon Black EDR Reviews (87)

Reviews

Carbon Black EDR Reviews (87)

4.4
87 reviews
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Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Consistent Over the Years, but Limited Features Compared to Carbon Black Cloud"
3.5/5
What do you like best about Carbon Black EDR?

I like that it hasnt changed in the last 5-6 years that we have had despite it being bought by many companies. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Its very limited on what it can do, I much rather we have Carbon Black Cloud which has more features. Review collected by and hosted on G2.com.

EM
Ernesto M.
IT Security Engineer
Mid-Market (51-1000 emp.)
"Easy to Use, Powerful Automation and Integrations"
5/5
What do you like best about Carbon Black EDR?

It is very easy to use, it is a great tool, and it can integrate with many other solutions and also automate tasks and workflows. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Pricing increased after the product was purchased by another company, besides that this is a great tool. Review collected by and hosted on G2.com.

PV
Prajwal V.
Security Analyst
Enterprise (> 1000 emp.)
"Robust EDR with excellent Incident Response Capabilities"
4.5/5
What do you like best about Carbon Black EDR?

We have been using Carbon Black EDR for quite some time and it is crucial for our security as our teams use it everyday. The amount of detail it can provide into our endpoints is amazing and works effectively in real-time detections. It's easy to implement, integrate, and their support team is awesome. The benefits heavily outweigh the downsides and it's one of the best EDR products I have ever seen. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

It requires occasional alert fine-tuning which is still common with most EDR's in the market and it also depends on an organization's environment. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Powerful Endpoint Visibility and Threat Hunting Tool"
4/5
What do you like best about Carbon Black EDR?

Carbon Black EDR excels in presenting deep visibility into endpoint activity, which is critical for real-time threat detection and response. The ability to quickly search through vast amounts of endpoint data allows for comprehensive threat hunting and investigation. Its centralized dashboard offers intuitive monitoring of all assets, making it easy to detect and respond to suspicious activity across the network. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

One of the downsides of Carbon Black EDR is the steep learning curve. While this is a strong tool, it can be overwhelming for less experienced users due to the depth of customization and complex query language. Additionally, it can generate a high number of false positives, which requires careful tuning to avoid alert fatigue. Resource consumption can also be an issue as it can affect endpoint performance on lower spec machines. Review collected by and hosted on G2.com.

Martins O.
MO
Martins O.
Cyber Security Analyst
Mid-Market (51-1000 emp.)
"Endpoint Detection & Response (EDR) Software"
5/5
What do you like best about Carbon Black EDR?

Carbon Black EDR has the ability to monitor endpoints and capture how data is processed, file execution and file paths, and the network connection. It helps stop malicious processes and block attacks in real time. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

The cost of having Carbon Black for a small company with the ongoing operational cost. Review collected by and hosted on G2.com.

Abhijeet K.
AK
Abhijeet K.
Cybersecurity Technical Writer
Small-Business (50 or fewer emp.)
"My experience with the product was great!"
5/5
What do you like best about Carbon Black EDR?

The Corbon Black EDR is a powerful cybersecurity solution designed to provide real-time visibility into endpoint activities, enabling advanced threat detection and rapid incident response. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

No, I don't think there is anything I dislike about it. Review collected by and hosted on G2.com.

MAHANTESH S H.
MH
MAHANTESH S H.
Lead Cybersecurity
Mid-Market (51-1000 emp.)
"CB EDR"
4.5/5
What do you like best about Carbon Black EDR?

I like the real-time threat detection and prevention feature of CB EDR, continuous monitoring, behavioral analysis, and machine learning. Its focus on endpoint security, integration with various tools, and proactive threat hunting capabilities. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Overwhelming Alerts, High resource requirements Review collected by and hosted on G2.com.

Sri V.
SV
Sri V.
Senior Manager - Cyber Security Governance & Compliance
Mid-Market (51-1000 emp.)
"Best Detection and Response tools to Cyber Attacks"
5/5
What do you like best about Carbon Black EDR?

Comprehensive threat hunting, detection and response capability, which are mostly automated Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

nothing to dislike, while there are always opportunities for improvements to an already good tool Review collected by and hosted on G2.com.

Joevanne V.
JV
Joevanne V.
Principal Security Architect and Engineer
Enterprise (> 1000 emp.)
"VMware and now Broadcom have destroyed CBC"
0/5
What do you like best about Carbon Black EDR?

Ability to remotely remove malware without having to get hands on endpoint Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Ever since VMware took over cbc has gone on a decline and support has become a huge disappointment Review collected by and hosted on G2.com.

Animesh R.
AR
Animesh R.
Senior Manager
Computer & Network Security
Enterprise (> 1000 emp.)
"Corporate POV of VMware Carbon Black Next Gen AV(used- ChatGPT for clear writing)"
5/5
What do you like best about Carbon Black EDR?

Incredible Antivirus with Behavior Analysis:

I'm absolutely thrilled with the antivirus solution I've been using - it's truly next-gen! This software goes beyond traditional antivirus by delving into attacker behaviour patterns, making it a force to reckon with. It doesn't matter whether it's malware, those sneaky fileless threats, or the cunning living-off-the-land attacks – this antivirus has my back!

Powered by AI Magic:

I can't stop raving about the VMware Carbon Black Cloud Endpoint Standard product. It's like having a digital guardian angel watching over my devices. The secret sauce? Well, it's got this AI technology called Next-Generation Antivirus (NGAV). Thanks to NGAV, it's become a pro at catching malware before it even has a chance to blink. I can sleep soundly knowing my digital world is safe and sound. Review collected by and hosted on G2.com.

What do you dislike about Carbon Black EDR?

Price and Documentation Concerns:

While I'm quite pleased with the antivirus itself, there are a couple of aspects that could use some improvement. The pricing can be on the steeper side, which might not be everyone's cup of tea. Additionally, I've noticed a lack of open documentation. Finding solutions or troubleshooting can sometimes be a bit tricky due to this. It would be great if there were more comprehensive resources available to help users navigate any issues that may arise. Review collected by and hosted on G2.com.