--- title: Carbon Black EDR Reviews meta\_title: 'Carbon Black EDR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how Carbon Black EDR works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 87 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # Carbon Black EDR Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Carbon Black EDR but has limited features. Are you part of the Carbon Black EDR team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Carbon Black EDR is a market-leading incident response and threat hunting solution designed to provide responders with the most information possible, accompanied by expert threat analysis and armed with real-time response capabilities to stop attacks, minimize damage and close security gaps. Carbon Black EDR makes these teams more efficient, reducing investigations from days to hours, and more effective, enabling them to discover threats before attacks can exploit them. Carbon Black EDR also allows teams to connect to and isolate infected machines to prevent lateral movement and remediate devices without costly IT involvement. Continuous and Centralized Recording Centralized access to continuously recorded endpoint data means that security professionals have the information they need to hunt threats in real time as well as conduct in-depth investigations after a breach has occurred. Live Response for Remote Remediation With Live Response, incident responders can create a secure connection to infected hosts to pull or push files, kill processes, perform memory dumps and quickly remediate from anywhere in the world. Attack Chain Visualization and Search Carbon Black EDR provides intuitive attack chain visualization to make identifying root cause fast and easy. Analysts can quickly jump through each stage of an attack to gain insight into the attacker’s behavior, close security gaps and learn from every new attack technique to avoid falling victim to the same attack twice. Automation via Integrations and Open APIs Carbon Black boasts a robust partner ecosystem and open platform that allows security teams to integrate products like Carbon Black EDR into their existing security stack. * * * Seller [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166) Discussions [Carbon Black EDR Community](https://www.g2.com/products/carbon-black-edr/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Hope Boyer Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 16 months [ View More Pricing Information ](https://www.g2.com/products/carbon-black-edr/pricing) ## Top-Rated Alternatives [ ![Microsoft Defender for Endpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Defender for Endpoint") Microsoft Defender for Endpoint 4.4/5(312) ](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) [ ![SentinelOne Singularity Endpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SentinelOne Singularity Endpoint") SentinelOne Singularity Endpoint 4.7/5(212) ](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) [ ![Sophos Endpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophos Endpoint") Sophos Endpoint 4.7/5(837) ](https://www.g2.com/products/sophos-endpoint/reviews) [ View All Alternatives ](https://www.g2.com/products/carbon-black-edr/competitors/alternatives) ## User Insights Average based on 87 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Carbon Black EDR Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Proofpoint Threat Response Auto-Pull ](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Splunk Enterprise ](https://www.g2.com/products/splunk-enterprise/reviews) Show More ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 3/21/2024 "Good and easy to triage" 5/5 What do you like best about Carbon Black EDR? Carbon Black is very user friendly, it is easy to use, great and fast implementation. Support is not the fastest. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? Support is not fast. I do not enjoy the new investigation tab and I can't change the size of the tab in search. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Process analyzation, Whitelisting, blacklisting, it has an option to look up items in Virus total as well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic WA Wakkas A. Solution Architect Automotive Enterprise (\> 1000 emp.) 12/17/2022 "VMWare Carbon Black ER" 4.5/5 What do you like best about Carbon Black EDR? VMWare Carbon Black is a suitable Endpoint and Detection Security Solution. We are using it for threat hunting and Threat analysis. We are getting a lot of details from this product. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? We needed good customer support from the VMWare Carbon Black support team. Sometimes Support team takes a lot of time to provide a solution. We are tired of chasing the support team. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Watchlist, Vulnerability management, and malware analysis are the main features of this product. We perform threat hunting with the help of VMWare Carbon Black EDR solution. Review collected by and hosted on G2.com. Show More 1/2/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shareek M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shareek M.") SM Shareek M. Mid-Market (51-1000 emp.) 3/24/2023 "Reliable EDR for mid range organizations" 4.5/5 What do you like best about Carbon Black EDR? Detections are very details, extremely granular logs. Does not hog system resources like some other AV solutions. Easy to use admin console. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? Integration with VMware's own Workspace ONE MDM was a pain. We cannot set it up it without help from the vendor. VMware should think about merging both their MDM and EDR into single console. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? CB gives good malware protection againsts our devices including Macs, Windows and linux (ubuntu and redhat only) Logs can be piped to S3 bucket for archival. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Enterprise (\> 1000 emp.) 9/18/2023 "Provides excellent results" 4/5 What do you like best about Carbon Black EDR? The results we are receiving have enhanced our security tremendously. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? You must have someone experienced to setup and configure. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? End point security no matter where are our devices are located. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shagun J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shagun J.") SJ Shagun J. Senior Security Engineer Enterprise (\> 1000 emp.) 5/30/2023 "A very moderate EDR" 1.5/5 What do you like best about Carbon Black EDR? 1. The GUI of the VMware Carbon Black EDR is good. 2. The agent/sensor deployment was easier. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? 1. Bad vendor support. 2. Wasn't able to detect and prevent a number of attacks. 3. A number of issues were observed with their agent/sensor. Issues like blue screen of death, high CPU utilization, bypassed agent, high disk space utilization etc. 4. Limited functionalities in their console. 5. Limited supportability for a number of OS versions. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? Endpoint detection and response Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![vivek m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "vivek m.") VM vivek m. Mid-Market (51-1000 emp.) 4/2/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Best EDR endpoint protection solution" 5/5 What do you like best about Carbon Black EDR? One of Carbon Black's advantages is that its platform goes beyond cyberattack defence and enables endpoint detection and reaction, a more sophisticated form of cybersecurity. (EDR). Businesses get a complete security option when combining EDR with its antivirus capabilities. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? It might impact computer performance and also needs more defensive abilities. There is no free trail available, so you must purchase it through partners. Processes are occasionally not adequately captured. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? VMware Carbon Black’s endpoint protection solution provides a premium solution that improves endpoint security and reduces the time required to respond to attacks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jahanvi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jahanvi P.") JP Jahanvi P. Network Engineer Small-Business (50 or fewer emp.) 12/14/2022 "Best for IOS users" 4/5 What do you like best about Carbon Black EDR? It is compatible with IOS systems which is very rare in comparison to other VMware. It is easy to install and works smoothly without any hassle. I'm happy to use it. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? Well it is hard to say that VMware Carbon Black EDR has any downside, but yes after installation sometimes it takes time to open other operating systems in IOS system. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? As I'm an IOS user and initially it was really difficult for me to run any other operating system on my device but since I have started using VMware Carbon Black EDR I didn't find any problem. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kovendhan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kovendhan J.") KJ Kovendhan J. Technical Consultant Enterprise (\> 1000 emp.) 12/10/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Most celebrated EDR product" 5/5 What do you like best about Carbon Black EDR? AV and response in a single shot. Advance detection techniques like ml and behavioral analysis technique to find the advanced malware. It has good sense attack prediction. Low resources consuming. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? Costing is the one of the concern area of carbon black so companies choose other products instead Carbon black, licensing could be feature based. Would be better it has some more AV functionality. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? It provides actionable and valuable insights of our environment. It helps to simplify the investigation. Reports and dashboard features are so good and provide greater advantage. Review collected by and hosted on G2.com. Show More 11/18/2023 Validated ReviewerIncentivizedSource: G2 invite ![Sachin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin V.") SV Sachin V. Associate professional - Infrastructure Mid-Market (51-1000 emp.) 12/14/2022 "Advance and Secure" 4.5/5 What do you like best about Carbon Black EDR? The best thing about VMware Carbon Black EDR is the Live Response for remote remediation, where Security Administrators can securely identify and remediate issues remotely. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? The least helpful thing about VMware Carbon Black EDR is that it requires an understanding of core security and networking knowledge for administration, and it's complicated. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? VMware Carbon Black EDR helps our organisation secure most of our endpoint network. Along with data collection, analysis and threat detection mechanisms. This way, we are secured. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abdul H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul H.") AH Abdul H. Assistant Admin Officer Mid-Market (51-1000 emp.) 12/5/2022 "VMware Carbon" 5/5 What do you like best about Carbon Black EDR? Threat Hunting is the most liked feature.Also Customized Detection system is very help full.Incident reporting is exited notifications. Review collected by and hosted on G2.com. What do you dislike about Carbon Black EDR? In my opinion least likely feature is host isolation. and host isolation means we are isolating threatens. Review collected by and hosted on G2.com. What problems is Carbon Black EDR solving and how is that benefiting you? breach preparation and root cause analysis is a big problem while you are facing too macuh threat and it is helpfull and benificiary very fast end to end response.Rapid identification of attackers. Review collected by and hosted on G2.com. Show More 2/26/2024 Validated ReviewerIncentivizedSource: G2 invite ## Questions about Carbon Black EDR? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. 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