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# Carbon Black Cloud vs Carbon Black EDR Comparison - What are their main differences?

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Carbon Black CloudCarbon Black EDR[+ Add Product](#)

Pricing

**Carbon Black Cloud**
No pricing available

**Carbon Black EDR**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Carbon Black Cloud**
$$$$$

**Carbon Black EDR**
$$$$$

Average Discount

**Carbon Black Cloud**
Not enough reviews yet

**Carbon Black EDR**
19%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Carbon Black Cloud** 6 months
Based on 100 responses

**Carbon Black EDR** 6 months
Based on 100 responses

Return on Investment

**Carbon Black Cloud** 6 months
Based on 100 responses

**Carbon Black EDR** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Carbon Black Cloud**

Ease of Use (2)

Antivirus Protection (1)

Agent Removal Issues (1)

Compatibility Issues (1)

**Carbon Black EDR**

Protection (5)

Automation (2)

Expensive (3)

High Resource Usage (2)

Integrations

**Carbon Black Cloud**
Not enough data

**Carbon Black EDR**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5286c7ce402699e6f7134f43a5a56c9f/proofpoint-threat-response-auto-pull.jpg "Product Avatar Image")

Proofpoint Threat Response...

](https://www.g2.com/products/proofpoint-threat-response-auto-pull/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91bcb2c063fcfb0a82dfedcf1a6463d1/splunk-enterprise.jpg "Product Avatar Image")

Splunk Enterprise

](https://www.g2.com/products/splunk-enterprise/reviews)[
View all
](https://www.g2.com/products/carbon-black-edr/integrations)

Screenshots

**Carbon Black Cloud**
 ![Carbon Black Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1359284/CBC-Alerts.png)

**Carbon Black EDR**
 ![Carbon Black EDR screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1359272/Binary-Search.png)

**Ratings**
from reviews

Meets Requirements

**Carbon Black Cloud**

**8.2** /10

Based on 32 responses

**Carbon Black EDR**

**9.0** /10

Based on 69 responses

Ease of Use

**Carbon Black Cloud**

**8.2** /10

Based on 32 responses

**Carbon Black EDR**

**8.4** /10

Based on 70 responses

Ease of Setup

**Carbon Black Cloud**

**8.6** /10

Based on 27 responses

**Carbon Black EDR**

**7.8** /10

Based on 41 responses

Ease of Admin

**Carbon Black Cloud**

**8.1** /10

Based on 27 responses

**Carbon Black EDR**

**7.9** /10

Based on 36 responses

Quality of Support

**Carbon Black Cloud**

**8.4** /10

Based on 31 responses

**Carbon Black EDR**

**8.6** /10

Based on 68 responses

Has the product been a good partner in doing business?

**Carbon Black Cloud**

**9.2** /10

Based on 27 responses

**Carbon Black EDR**

**8.4** /10

Based on 36 responses

Product Direction (% positive)

**Carbon Black Cloud**

**7.8** /10

Based on 32 responses

**Carbon Black EDR**

**9.3** /10

Based on 68 responses

**Features**
ratings from reviews

Endpoint Protection Platforms

**8.3** /10

Based on 10 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
10.5%

Mid-Market(51-1000 emp.)
57.9%

Enterprise(\> 1000 emp.)
31.6%

Small-Business(50 or fewer emp.)
10.5%

Mid-Market(51-1000 emp.)
57.9%

Enterprise(\> 1000 emp.)
31.6%

Small-Business(50 or fewer emp.)
8.4%

Mid-Market(51-1000 emp.)
51.8%

Enterprise(\> 1000 emp.)
39.8%

Small-Business(50 or fewer emp.)
8.4%

Mid-Market(51-1000 emp.)
51.8%

Enterprise(\> 1000 emp.)
39.8%

**Reviewers' Industry**

[![Carbon Black Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/6777710bcc6aaaaebfb836b8bf739d09/carbon-black-cloud.svg "Carbon Black Cloud")](https://www.g2.com/products/carbon-black-cloud/reviews)
Carbon Black Cloud

Financial Services
13.2%

Telecommunications
7.9%

Construction
7.9%

Retail
5.3%

Computer Software
5.3%

Other
60.5%

[![Carbon Black EDR](https://images.g2crowd.com/uploads/product/hd_favicon/6777710bcc6aaaaebfb836b8bf739d09/carbon-black-edr.svg "Carbon Black EDR")](https://www.g2.com/products/carbon-black-edr/reviews)
Carbon Black EDR

Information Technology and Services
26.5%

Computer & Network Security
10.8%

Financial Services
8.4%

Oil & Energy
7.2%

Telecommunications
6.0%

Other
41.0%

Alternatives

**Carbon Black Cloud Alternatives**

 ![CrowdStrike Falcon Endpoint Protection Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_56db399f44b6fabb7c667f09bc770579/crowdstrike-falcon-endpoint-protection-platform.png "CrowdStrike Falcon Endpoint Protection Platform")

[
CrowdStrike Falcon Endpoint...
](/products/crowdstrike-falcon-endpoint-protection-platform/reviews)

 ![Sophos Endpoint](https://images.g2crowd.com/uploads/product/hd_favicon/c3eafd206cf051259b58dcd9712f2d46/sophos-endpoint.svg "Sophos Endpoint")

[
Sophos Endpoint
](/products/sophos-endpoint/reviews)

 ![SentinelOne Singularity Endpoint](https://images.g2crowd.com/uploads/product/hd_favicon/c15547079e2b285340998eb8a52a44b8/sentinelone-singularity-endpoint.svg "SentinelOne Singularity Endpoint")

[
SentinelOne Singularity...
](/products/sentinelone-singularity-endpoint/reviews)

 ![ThreatDown](https://images.g2crowd.com/uploads/product/hd_favicon/28bf06470a2d1a33a2054aaa7af30d4c/threatdown.svg "ThreatDown")

[
ThreatDown
](/products/threatdown/reviews)

**Carbon Black EDR Alternatives**

 ![Microsoft Defender for Endpoint](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-defender-for-endpoint.svg "Microsoft Defender for Endpoint")

[
Microsoft Defender for...
](/products/microsoft-defender-for-endpoint/reviews)

 ![SentinelOne Singularity Endpoint](https://images.g2crowd.com/uploads/product/hd_favicon/c15547079e2b285340998eb8a52a44b8/sentinelone-singularity-endpoint.svg "SentinelOne Singularity Endpoint")

[
SentinelOne Singularity...
](/products/sentinelone-singularity-endpoint/reviews)

 ![Sophos Endpoint](https://images.g2crowd.com/uploads/product/hd_favicon/c3eafd206cf051259b58dcd9712f2d46/sophos-endpoint.svg "Sophos Endpoint")

[
Sophos Endpoint
](/products/sophos-endpoint/reviews)

 ![Bitdefender GravityZone XDR](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6ac6f020878e586ca3e7586408cb3c98/bitdefender-gravityzone-xdr.png "Bitdefender GravityZone XDR")

[
Bitdefender GravityZone XDR
](/products/bitdefender-gravityzone-xdr/reviews)

## Carbon Black Cloud vs Carbon Black EDR FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Carbon Black EDR vs Carbon Black Cloud?

Carbon Black EDR is distinguished by its higher reviewer rating, deeper endpoint visibility, and slightly stronger support scores, while Carbon Black Cloud is noted for ease of deployment and management.

| [Carbon Black EDR](https://www.g2.com/products/carbon-black-edr/reviews) | [Carbon Black Cloud](https://www.g2.com/products/carbon-black-cloud/reviews) |
| --- | --- |
| 4.4/5 (87 reviews) | 4.1/5 (39 reviews) |
| Mid-Market | Mid-Market |
| 7.8 | 8.6 |
| 8.6 | 8.4 |
| Protection (5 all-time mentions) | Ease of Use (2 all-time mentions) |

### How do the pricing models of Carbon Black EDR and Carbon Black Cloud compare?

Carbon Black Cloud is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost-effectiveness.

- **Carbon Black EDR:** In recent reviews, several reviewers mention increased pricing after acquisition and note that ongoing operational costs can be high for small companies.
- **Carbon Black Cloud:** Recent reviews highlight its affordability and value, with one reviewer calling it "the most affordable price" for advanced security features.
- **Switching reasons:** Reviewers have switched from Carbon Black EDR to Carbon Black Cloud for broader feature sets and improved value.

### What are the best alternatives to Carbon Black EDR and Carbon Black Cloud?

The best alternatives to Carbon Black EDR and Carbon Black Cloud are CrowdStrike Falcon Endpoint Protection Platform, Microsoft Defender for Endpoint, and SentinelOne Singularity Endpoint.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Carbon Black EDR](https://www.g2.com/products/carbon-black-edr/reviews) | 4.4/5 (87 reviews) | Mid-Market | Pricing increased after acquisition; high operational cost for small companies | Protection (5 all-time mentions) |
| [Carbon Black Cloud](https://www.g2.com/products/carbon-black-cloud/reviews) | 4.1/5 (39 reviews) | Mid-Market | Affordable and cost-effective for advanced security | Ease of Use (2 all-time mentions) |
| [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5 (441 reviews) | Mid-Market | — | — |
| [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) | 4.4/5 (312 reviews) | Enterprise | — | — |
| [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) | 4.7/5 (212 reviews) | Enterprise | — | — |

### Which Endpoint Detection & Response (EDR) features should I prioritize when comparing Carbon Black EDR and Carbon Black Cloud?

Buyers should prioritize protection capabilities, ease of setup, quality of support, ease of use, and incident response when comparing Carbon Black EDR and Carbon Black Cloud.

- **Protection:** Carbon Black EDR (5 all-time mentions), Carbon Black Cloud (2 all-time mentions)
- **Ease of Setup:** Carbon Black EDR (7.8), Carbon Black Cloud (8.6)
- **Quality of Support:** Carbon Black EDR (8.6), Carbon Black Cloud (8.4)
- **Ease of Use:** Carbon Black EDR (8.4), Carbon Black Cloud (8.2)
- **Incident Response:** Carbon Black EDR (2 all-time mentions), Carbon Black Cloud (—)

### What are the pros and cons of Carbon Black EDR vs Carbon Black Cloud?

Carbon Black EDR's headline strength is advanced protection and incident response, while Carbon Black Cloud is praised for ease of use and affordability.

- **Carbon Black EDR strengths:** Protection (5 all-time mentions), incident response (2 all-time mentions), AI and automation, centralized management, easy integrations, and platform compatibility.
- **Carbon Black EDR trade-offs:** Expensive (2 all-time mentions), high resource usage (2 all-time mentions), alert issues, false positives, inefficient search functionality, and a learning curve.
- **Carbon Black Cloud strengths:** Ease of use (2 all-time mentions), protection (2 all-time mentions), security, easy installation, easy management, and efficiency.
- **Carbon Black Cloud trade-offs:** Agent removal issues, compatibility issues, complex implementation and installation, configuration issues, excessive blocking, false positives, and inefficient alert system.

### Is Carbon Black EDR or Carbon Black Cloud better for small businesses?

Carbon Black Cloud is a better fit for small businesses, with reviewers highlighting its affordability and ease of deployment.

- **Carbon Black EDR:** Largest segment is Mid-Market; reviewers note high operational costs for small companies and a steeper learning curve.
- **Carbon Black Cloud:** Largest segment is Mid-Market; recent reviews from startups and small businesses highlight easy installation and strong protection at an affordable price.

### Which Endpoint Detection & Response (EDR) platform has better integrations?

Carbon Black EDR is favored for integrations, with reviewers citing its ability to integrate with many other solutions and automate workflows.

- **Carbon Black EDR:** In recent reviews, reviewers highlight easy integrations and automation capabilities.
- **Carbon Black Cloud:** No recent reviewer-cited integrations.

### How do Carbon Black EDR and Carbon Black Cloud compare on customer support?

Carbon Black EDR and Carbon Black Cloud score within 0.2 points on Quality of Support, indicating near-parity in reviewer satisfaction.

- **Carbon Black EDR:** Reviewers describe support as "awesome" and helpful, though some mention slow response times and a need for more comprehensive documentation.
- **Carbon Black Cloud:** Reviewers note support is generally responsive and customer-friendly, but some cite a shift toward community-based answers and a desire for more interactive support options.

### Which is easier to implement, Carbon Black EDR or Carbon Black Cloud?

Carbon Black Cloud has a higher Ease of Setup score, with reviewers noting easier deployment and installation compared to Carbon Black EDR.

- **Carbon Black EDR:** Reviewers mention a steep learning curve and the need for experienced administrators, but also note that installation is straightforward for those with expertise.
- **Carbon Black Cloud:** Reviewers highlight easy installation, simple deployment for mid-size companies, and a user-friendly setup process.

### Which product has better Firewall?

Carbon Black EDR is more frequently cited for its firewall capabilities in reviews.

- **Carbon Black EDR:** Reviewers mention replacing antivirus and L3 firewall functions, with all-time mentions for firewall-related protection and monitoring.
- **Carbon Black Cloud:** No reviewer-cited firewall strengths or all-time mentions for firewall capabilities.