Carbide Reviews & Product Details

Carbide is a tech-enabled service that strengthens your company’s information security and privacy management capabilities. Our platform is tailored for companies aiming for a sophisticated security posture, particularly valuable for larger organizations requiring rigorous compliance and hands-on services. With Carbide, you can benefit from continuous cloud monitoring and the educational resources of Carbide Academy. Our platform supports over 100 technical integrations, enabling efficient evidence collection and meeting of security framework controls necessary for passing audits. Distinct from basic "checkbox-style" compliance offerings, Carbide is built on universal best practices. This approach helps companies not only establish but continuously validate their security commitments under supported frameworks such as SOC 2, ISO 27001, and more. Our service is designed to integrate seamlessly into your organizational processes, enhancing your security practices and boosting your market competitiveness. For a comprehensive solution that evolves with your security needs, consider Carbide. Discover how our team of experts can guide you through each step of your security journey at www.carbidesecure.com.

Seller

Carbide

Discussions

Carbide Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Kurtis Allen

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

12 months

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Top-Rated Alternatives

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User Insights

Average based on 86 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

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Evan D.

Founder

Small-Business (50 or fewer emp.)

7/24/2023

"Simplified security with Carbide"

5/5

What do you like best about Carbide?

Carbide simplifies security processes to make it easy for anyone to understand. Momentum Health trusts Carbide to ensure the safety of patient data so that our team can focus on other tasks. Carbide is an all-in-one solution that has allowed our team to be move quicker while saving costs. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

Carbide is great. I do not have any negative points to reveal. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

9/21/2023

"Easy to use"

4/5

What do you like best about Carbide?

Simple and easy to use and helps keeps things organized by being able to track completion. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

I keep getting updates and error emails and messages that take me no where and do not actually exist. Review collected by and hosted on G2.com.

Brandon G.

Mid-Market (51-1000 emp.)

6/12/2023

"Excellent customer service, with an extensive knowledge base."

5/5

What do you like best about Carbide?

Carbide has always been there for us when we need them, if it's an emergency or a casual question I can count on them to provide valuable insight Review collected by and hosted on G2.com.

What do you dislike about Carbide?

Website navigation is a slight issue for me, but nothing major and nothing that hinders overall service. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

Originally submitted 7/31/2023

"Great tool for auditors"

5/5

What do you like best about Carbide?

Carbide is a great platform that is very user friendly and organized. It makes the audit process much smoother for both the auditor and the auditee. I would highly recommend Carbide for managing your IT compliance! Review collected by and hosted on G2.com.

What do you dislike about Carbide?

There is not much to dislike about Carbide. It makes my life as an auditor easier. Carbide is a well-rounded tool. Review collected by and hosted on G2.com.

Alison G.

Founder

Small-Business (50 or fewer emp.)

2/13/2023

"Very Helpful Tool"

5/5

What do you like best about Carbide?

The support team has been excellent to help with onboarding. As a small business this tool has helped increase our knowledge of what is necessary to be compliant in our field. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

I would like to see a better iteration of the asset manager as it does not currently work for our usecase. I would like to see the user interface updated to include some more intuitive workflows. Review collected by and hosted on G2.com.

What problems is Carbide solving and how is that benefiting you?

Carbide has helped me develop policies around the use case of our cloud tool management and how these tools interact with our client's data. From the information we have learned and procedures we have compiled from using Carbide, we can now say with better confidence we are appropriately managing our cloud data. Review collected by and hosted on G2.com.

Response from Kathy Isaac of Carbide

Hi Alison,

Your review is very much appreciated; thanks for taking the time to share your thoughts with us. We're glad Carbide is providing value to you and your team. In terms of the asset manager and UI, we are actively working on an improvement to rectify the issues you raised.

Rick R.

Risk Advisor

Small-Business (50 or fewer emp.)

2/22/2023

"Quick path to SOC 2 enablement"

5/5

What do you like best about Carbide?

Carbide has an intuitive and effective platform and talented resources. With Carbide's support, Clik2pay, an innovative payment solution, was able to become SOC 2 Type 1 compliant within 7+ months. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

Clik2pay initially tried to leverage existing security policies for the SOC 2 initiative but ultimately determined the only viable approach was to rely exclusively on Carbide policy templates to gain full benefit of their environment. Review collected by and hosted on G2.com.

What problems is Carbide solving and how is that benefiting you?

The initial objective was to become SOC 2 compliant as quickly as possible.

Carbide's Policy templates provided excellent scoping and direction, and the related Tasks guided the team in all required system and procedural implementations. Throughout the project, regular discussions with Carbide's expert resources filled in any gaps with answers and examples. The audit process was also optimized with an auditor that leveraged and rewarded the value of the platform. Objective completed in 7+ months.

The objective now is to stay SOC 2 compliant... and to keep the necessary evidence updated. We look forward to continuing to use the Carbide platform and team to do this efficiently and effectively. Review collected by and hosted on G2.com.

Michael A.

Mid-Market (51-1000 emp.)

2/15/2023

"Positive Carbide Experience with Challenging Frameworks"

4.5/5

What do you like best about Carbide?

We were very pleased with the responsiveness of Carbide to our support requests. In particular, Ryan was helpful, friendly, professional, and very responsive. Two points for Ryan! Review collected by and hosted on G2.com.

What do you dislike about Carbide?

Carbide is a productive SaaS but our main challenge, and that of Carbide, too, for our ISO 27001 certification process, was in getting our team to understand how what was evidenced could be applied to several different clauses and annex controls. Carbide truly is working to show how evidence in this framework here could also be used as evidence in a different framework there (AND THAT HAS REAL VALUE, NO DOUBT) but it is a complex task for them when, perhaps, most Carbide users just want to survive the initial certification. Carbide clearly has a strategic vision here of "one evidence, multiple frameworks," but that vision would be difficult for any company to implement, so this is not necessarily a Carbide issue alone. Review collected by and hosted on G2.com.

Response from Kathy Isaac of Carbide

Hi Michael,

Your thoughtful review means a lot to us. Thank you for taking the time to provide it. Kudos to Ryan; we'll let him know his efforts were greatly appreciated. Yes, multi-compliance is daunting, especially when that initial certification is top of mind. We continue to strive to streamline and simplify that process for our customers so you can focus your business. Great review; your feedback is invaluable here.

Eric S.

Small-Business (50 or fewer emp.)

8/4/2023

"Great Product, Outstanding Service"

4.5/5

What do you like best about Carbide?

Very intuitive user experience, fast and clear return on software investment -- saved us a ton of time; outstanding support. Sales cycle was very collaborative--paid attention to our project objectives and constraints. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

I don't really have any dislikes. Policy editor is less mature than others I've seen. Review collected by and hosted on G2.com.

Johanson G.

Director of Sales

Accounting

Small-Business (50 or fewer emp.)

Originally submitted 7/24/2023

"Head of Sales"

4.5/5

What do you like best about Carbide?

I like working with the Carbide team on the partner-side. They are extremely professional and have excellent communication. I can tell they really care about taking care of their customers and it comes through in all interactions I have with them. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

There isn't anything that I dislike about Carbide. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

7/25/2023

"Great Platform, Awesome Service"

5/5

What do you like best about Carbide?

Very easy to use, was quick to deploy. The Service is really outstanding. Review collected by and hosted on G2.com.

What do you dislike about Carbide?

Would like to see the ability to have more flexibility with policy edits and to incorporate more white-labelling in the platform. Review collected by and hosted on G2.com.