Capillary Technologies Customer Insights Platform Reviews & Product Details

The Capillary platform is easy to use and offers a wide range of features. I especially like the pre-built report dashboard, and it’s also easy to create new reports. Support from the Aira AI tool also helps simplify things, with faster results Review collected by and hosted on G2.com.

Nothing as such to point out. The platform is well equipped for business requirements, including consumer segmentation, journey mapping, and bifurcation. Review collected by and hosted on G2.com.

It's very easy to use, can be easily integrated with other software, has various features Review collected by and hosted on G2.com.

Need more active customer support, and more visual representation Review collected by and hosted on G2.com.

It will help know which type of customers are growing Review collected by and hosted on G2.com.

We might not try new or innovative products to retail customers Review collected by and hosted on G2.com.

Very easy to visualise data and gives in a interpretable view. Further, can be customised as per requirements easily Review collected by and hosted on G2.com.

Nothing as such, but could be great if we could add or customise AI ML models further Review collected by and hosted on G2.com.

It gives you good insights into the data you own so that you can plan capacity effectively. Review collected by and hosted on G2.com.

Nothing specific, if it can support raw queries would be best. Review collected by and hosted on G2.com.

The most important thing about this software is it's very intuitive to use even for a newbie. It helps you in creating dashboards and reports for various business cases and that too in very less time. In case of any missing kpi issue, it can easily be created and used for reporting. It's very handy and reliable for day to day issues. Review collected by and hosted on G2.com.

There are not much to dislike about the software but yes it's UI can be improved a bit and some bug fixtures would definitely make this a goto tool for everyone for every analysis. Review collected by and hosted on G2.com.

With so many platforms available in the market to engage with the customer through different mediums sometimes it becomes difficult to gather all that data in a single place. That's where Insights+ comes into the picture by gathering all the data points in a single place to give us insights about the user engagement and on how to leverage different touchpoints to engage with the customer. Review collected by and hosted on G2.com.

Still, there is a long way to get all the touch points integrated and a more user-friendly UI can be developed to make it more interactive for the customer and end-users to fulfil their end goal. Review collected by and hosted on G2.com.

Tracking customer has been the most difficult part of business management, which has landed most of the business in despair. This tool helps every customer insights and make sure we have a solid knowledge about target audience Review collected by and hosted on G2.com.

The user interface needs a bit of improvement, and user friendly FAQ can be incorporated Review collected by and hosted on G2.com.