---
title: Call SWEET! Worx Reviews
meta_title: 'Call SWEET! Worx Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Call SWEET! Worx works for a business like yours.
date_modified: '2026-08-25'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Call SWEET! Worx Reviews
**Vendor:** DATEL Software Solutions  
**Category:** [Telecom Expense Management (TEM) Solutions](https://www.g2.com/categories/telecom-expense-management-tem-solutions)





- [View Call SWEET! Worx pricing details and edition comparison](https://www.g2.com/products/call-sweet-worx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+05%3A22%3A06+-0500&secure%5Bsession_id%5D=1d4851b1-e5e4-4f6c-a9c9-b0bbf89cf472&secure%5Btoken%5D=9d1c5918ed9bd09d7a40922490c6ccd6f9fd12a3e5afd7396163e4859371cf47&format=llm_user)

## Call SWEET! Worx Features
**Spend Management**
- Expense Management - TEM
- IT Spend Audits - TEM
- Procurement Management

**Resource Management**
- Contract Management - TEM
- Mobile and Landline Management - TEM
- Asset Management - TEM
- Call List Management
- Call Center Management
- Performance Management
- Contact Management
- Unattended Call Management
- User Management
- Calendar Management
- Discount Management
- Inventory Management
- Audit Management
- Invoice Management
- Workflow Management

**Operations**
- Business Intelligence - TEM
- SaaS or Licensure - TEM
- Outsourced Deployment - TEM
- Compliance - TEM
- Third-Party Integrations

**Additional Functionality**
- Multi-Location
- Auto-Dialer
- Call Duration
- Activity Tracking
- Voice Mail
- Inbound Reporting
- Call Scripting
- Real-Time Reporting
- CRM
- AI Copilot
- API
- Automatic Call Distribution
- Call Volume
- Call Routing
- Call Tracking
- Interaction Tracking
- Customizable Reports
- Call Reporting
- Lead Capture
- Cost Analysis
- By-Extension Reporting
- IVR
- Activity Dashboard
- Billing & Invoicing
- Reporting & Statistics
- Generative AI
- Call Logging
- Data Import/Export
- Call Transfer
- Fraud Detection
- Outbound Reporting
- Callback Scheduling
- Caller ID
- Who Answered Log
- Call Recording
- Internal Cost Allocation
- Fixed Line Compatibility
- Contract Negotiation
- Invoice Processing
- Call Monitoring
- Chargeback Tracking
- Mobile Line Compatibility
- Asset Tracking
- Customer Database
- Billing for Voice
- Alerts/Notifications
- Inventory Tracking
- Billing for Data
- Cost Tracking
- Self Service Portal
- Ad hoc Reporting
- Usage Tracking/Analytics
- Inventory Optimization
- Scheduled/Automated Reports

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