--- title: Cakewalk Reviews meta\_title: 'Cakewalk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 28 reviews by the users' company size, role or industry to find out how Cakewalk works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 28 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### Cakewalk Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Cakewalk, facilitating smooth integration and management of third-party apps. [(14 mentions)](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1615380&qs=pros-and-cons#reviews) Users praise the **helpful customer support** of Cakewalk, enhancing their experience and ensuring smooth transitions. [(9 mentions)](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1613975&qs=pros-and-cons#reviews) Users value Cakewalk for its **enhanced security** , ensuring efficient access management and smooth employee offboarding. [(8 mentions)](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1614050&qs=pros-and-cons#reviews) Users commend Cakewalk for its **effective access control management** , simplifying compliance and user access processes seamlessly. [(7 mentions)](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1614072&qs=pros-and-cons#reviews) Users find Cakewalk's **easy management** features transform complex tasks into a seamless, efficient process. [(6 mentions)](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1613890&qs=pros-and-cons#reviews) Users find a **lack of an elaborate workflow builder** in Cakewalk, limiting functionality compared to competitors. [(3 mentions)](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1615240&qs=pros-and-cons#reviews) Users find **implementation difficulties** with Cakewalk due to its lack of integrations for user management and access control. [(1 mentions)](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1613999&qs=pros-and-cons#reviews) Users find **integration issues** with Cakewalk, as it lacks automatic user provisioning in individual applications. [(1 mentions)](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1613872&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Cakewalk ##### 1. Ease of Use Users appreciate the **ease of use** of Cakewalk, facilitating smooth integration and management of third-party apps. [ See 14 mentions ](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1615380&qs=pros-and-cons#reviews) See Related User Reviews ![Rogan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rogan S.") RS Rogan S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless UX, super valuable!" What do you like about Cakewalk? Cakewalk has a really nice, light-touch UX that allows your team to easily integrate and record their third-party apps as they use them. No need to re ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Saves Internal IT tons of time on access requests!" What do you like about Cakewalk? Cakewalk is a lightweight application that helps our IT team, but also our app owners, with all access requests. It also automates the assignment of u ##### 2. Customer Support Users praise the **helpful customer support** of Cakewalk, enhancing their experience and ensuring smooth transitions. [ See 9 mentions ](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1613975&qs=pros-and-cons#reviews) See Related User Reviews ![Rogan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rogan S.") RS Rogan S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless UX, super valuable!" What do you like about Cakewalk? Cakewalk has a really nice, light-touch UX that allows your team to easily integrate and record their third-party apps as they use them. No need to re ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Saves Internal IT tons of time on access requests!" What do you like about Cakewalk? Cakewalk is a lightweight application that helps our IT team, but also our app owners, with all access requests. It also automates the assignment of u ##### 3. Security Users value Cakewalk for its **enhanced security** , ensuring efficient access management and smooth employee offboarding. [ See 8 mentions ](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1614050&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Streamlined Access Management" What do you like about Cakewalk? Cakewalk has provided a single source of truth for company-wide access management and has made on and offboarding employees much more efficient while ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great solution for Access Management" What do you like about Cakewalk? We have recently started using the solution and were impressed with the support and responsiveness during vendor evaluation as well as during implemen ##### 4. Access Control Users commend Cakewalk for its **effective access control management** , simplifying compliance and user access processes seamlessly. [ See 7 mentions ](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1614072&qs=pros-and-cons#reviews) See Related User Reviews ![Aengus O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aengus O.") AO Aengus O. Small-Business (50 or fewer emp.) 5.0/5 "Good Tool!" What do you like about Cakewalk? Easy POC, really interesting product roadmap, solid value proposition. Good lifeline for compliance controls around access management flows. BH Barney H. Mid-Market (51-1000 emp.) 5.0/5 "Easy. Super reliable. Love it." What do you like about Cakewalk? Running infosec, Cakewalk is a game-changer for us. Before Cakewalk, we struggled with access control, it took up too much time and caused a major dec ##### 5. Easy Management Users find Cakewalk's **easy management** features transform complex tasks into a seamless, efficient process. [ See 6 mentions ](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1613890&qs=pros-and-cons#reviews) See Related User Reviews ![Rogan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rogan S.") RS Rogan S. Small-Business (50 or fewer emp.) 5.0/5 "Effortless UX, super valuable!" What do you like about Cakewalk? Cakewalk has a really nice, light-touch UX that allows your team to easily integrate and record their third-party apps as they use them. No need to re BH Barney H. Mid-Market (51-1000 emp.) 5.0/5 "Easy. Super reliable. Love it." What do you like about Cakewalk? Running infosec, Cakewalk is a game-changer for us. Before Cakewalk, we struggled with access control, it took up too much time and caused a major dec ### Top Cons or Disadvantages of Cakewalk ##### 1. Missing Features Users find a **lack of an elaborate workflow builder** in Cakewalk, limiting functionality compared to competitors. [ See 3 mentions ](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1615240&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Saves Internal IT tons of time on access requests!" What do you dislike about Cakewalk? The current built-in policies are sufficiently editable for now. The 1 thing we miss (or would like to see) when compared to competitors is a more ela ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great solution for Access Management" What do you dislike about Cakewalk? We are missing an opportunity to track tool access via Apps that are not accessed via browser and don't have Google SSO enforced. ##### 2. Implementation Difficulty Users find **implementation difficulties** with Cakewalk due to its lack of integrations for user management and access control. [ See 1 mentions ](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1613999&qs=pros-and-cons#reviews) See Related User Reviews ![Hamish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hamish D.") HD Hamish D. Mid-Market (51-1000 emp.) 5.0/5 "Absolutely gamechanging for JML management" What do you dislike about Cakewalk? The only downside about Cakewalk is that if you're looking for a SaaS management tool, this won't fit the bill for you as Cakewalk doesn't integrate i ##### 3. Integration Issues Users find **integration issues** with Cakewalk, as it lacks automatic user provisioning in individual applications. [ See 1 mentions ](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/reviews?filters%5Bsentiment_snippet%5D=1613872&qs=pros-and-cons#reviews) See Related User Reviews ![Hamish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hamish D.") HD Hamish D. Mid-Market (51-1000 emp.) 5.0/5 "Absolutely gamechanging for JML management" What do you dislike about Cakewalk? The only downside about Cakewalk is that if you're looking for a SaaS management tool, this won't fit the bill for you as Cakewalk doesn't integrate i ## Top-Rated Alternatives [ ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta") Okta 4.5/5(1,367) ](https://www.g2.com/products/okta/reviews) [ ![JumpCloud](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud") JumpCloud 4.5/5(4,063) ](https://www.g2.com/products/jumpcloud/reviews) [ ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ View All Alternatives ](https://www.g2.com/products/cakewalk-technology-gmbh-cakewalk/competitors/alternatives) ![Rogan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rogan S.") RS Rogan S. VP, Growth Small-Business (50 or fewer emp.) 9/17/2024 "Effortless UX, super valuable!" 5/5 What do you like best about Cakewalk? Cakewalk has a really nice, light-touch UX that allows your team to easily integrate and record their third-party apps as they use them. No need to review and record all of oyur apps in one go, just add them as you go and manage them easily in the central web app. The data is super powerful once you get people using it too! The team are also really friendly and helpful. Update: also love the new admin reporting section! Review collected by and hosted on G2.com. What do you dislike about Cakewalk? Hard to say - I think it's great. I am sure there will be lots of powerful new features to come as well! Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? Cakewalk allows us to easily track and manage what third-party apps we use as a team. Review collected by and hosted on G2.com. Show More 9/2/2025 Current UserValidated ReviewerSource: Organic ![Ewa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ewa B.") EB Ewa B. Head of HR Small-Business (50 or fewer emp.) 5/13/2025 "Efficient, Intuitive, and Reliable" 5/5 What do you like best about Cakewalk? I've been using this tool for a few weeks now, and it's been a game-changer. The interface is clean and user-friendly, making it easy to get started without a steep learning curve. Performance is smooth, and all the features work exactly as advertised. On top of that the onboarding is very intuitive and the customer service is super helpful. Highly recommend it for anyone looking to streamline their workflow! Review collected by and hosted on G2.com. What do you dislike about Cakewalk? There is nothing I dislike about Cakewalk. I just look forward to some new features that will make it even better. Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? Cakewalk addresses the challenge of keeping an up-to-date record of tools & software access. It streamlines and automates this process during both employee onboarding and offboarding. It also plays a key role in maintaining organization, which is especially valuable when pursuing or managing security or quality certifications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 8/14/2025 "Saves Internal IT tons of time on access requests!" 4/5 What do you like best about Cakewalk? Cakewalk is a lightweight application that helps our IT team, but also our app owners, with all access requests. It also automates the assignment of users to access groups in Entra ID. Moving the requests to the app owners saves IT a ton of time, but also the app owners them selves, since they arn't in a constant back-and-forth with IT about user access. We really like the simplicity of the tool and that it lives in our default communication tool, Slack. If we have any questions or issues we can also reach out to their support through Slack, and we never have to wait long for a reply or fix. Review collected by and hosted on G2.com. What do you dislike about Cakewalk? The current built-in policies are sufficiently editable for now. The 1 thing we miss (or would like to see) when compared to competitors is a more elaborate workflow builder. Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? It moves the access request from a combination of IT and app owners to just the app owners. It also creates a great overview of app governance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sarah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah H.") SH Sarah H. Finance & Operations Specialist Mid-Market (51-1000 emp.) 6/13/2025 "Great product and customer support" 5/5 What do you like best about Cakewalk? Cakewalk has made our processes significantly more precise and efficient by automating our formerly manual access tracking and management. On- and offboardings are now much faster which also improved our operational security. Their team is very supportive and offers practical advice to ensure we're getting the most out of the platform. We are also very happy with the initial implementation process. Thanks to the integrations with our HRIS and SSO provider, we are able to get Cakewalk up and running quickly. Review collected by and hosted on G2.com. What do you dislike about Cakewalk? The recent launch of AI Agents for access provisioning is a very promising feature, and we are excited to see the number of supported apps for it continue to expand. Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? 1. Improving data quality through integrations and automations. 2. Making employee on- and offboarding processes more efficient & faster. 3. Automating regular access rights reviews & compliance audits. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BH Barney H. Information Security Analyst Mid-Market (51-1000 emp.) 9/17/2024 "Easy. Super reliable. Love it." 5/5 What do you like best about Cakewalk? Running infosec, Cakewalk is a game-changer for us. Before Cakewalk, we struggled with access control, it took up too much time and caused a major decrease in efficiency. Never thought managing access could actually be this easy… Product is super simple, easy to use, powerful and reliable. What really surprised me: not only does security like Cakewalk—our CFO/Finance team loves it too (cutting costs!). To add to all of this, their customer support is second to none, they will take feedback and really use it to enhance their product. I requested a feature as i noticed that you could not use cakewalk in split screen, I raised this with them and they implemented a solution within 2 weeks! Review collected by and hosted on G2.com. What do you dislike about Cakewalk? The fact that we didnt know about it for 5 years. Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? We are ISO 27001 certified. Managing identity access was quite manual before we implemented Cakewalk: limited visibility into access, time-consuming reviews, and challenging offboardings (not to mention audit preparation). With Cakewalk, we handle all of this from one place, making my life easier (and employees actually like the system too!). Review collected by and hosted on G2.com. Show More 2/24/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/26/2025 "Great solution for Access Management" 5/5 What do you like best about Cakewalk? We have recently started using the solution and were impressed with the support and responsiveness during vendor evaluation as well as during implementation. We had the opportunity to test the solution for several days to really make sure it supports our use cases. Onboard was really straightforward as we could connect directly to Google SSO and the browser extension works well. We have much more insights into employees' tool accesses now than before and can use Cakewalk as single source of truth. As we are SOC2 and ISO audited, Cakewalk helps us in enhancing security and controlling who has access to which tool with an easy-to-use UX/UI and slack integration for requestors and approvers. Review collected by and hosted on G2.com. What do you dislike about Cakewalk? We are missing an opportunity to track tool access via Apps that are not accessed via browser and don't have Google SSO enforced. Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? We are using Cakewalk for Tool Access Management across the entire company. It has streamlined operations and increased efficiency. It also improved data quality being the single source of truth. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hamish D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hamish D.") HD Hamish D. Senior IT Systems Engineer Mid-Market (51-1000 emp.) 9/17/2024 "Absolutely gamechanging for JML management" 5/5 What do you like best about Cakewalk? Cakewalk is designed for the modern tech company - it integrates extremely well into Slack, and doesn't force users onto a platform they're not used to just for the sake of recording a user access request. I've been looking for a product like Cakewalk for many years, and after attempting to use a competitor for the past year and failing due to over-complexity it has been a breath of fresh air dealing with the fantastic team developing Cakewalk. Review collected by and hosted on G2.com. What do you dislike about Cakewalk? The only downside about Cakewalk is that if you're looking for a SaaS management tool, this won't fit the bill for you as Cakewalk doesn't integrate into individual applications to grab user lists or automatically revoke or provision access. However, as a result of this, unlike many competitors Cakewalk is much easier and quicker to implement, and you won't need to spend 6-12 months setting up clunky processes which vary depending on the level of integration with the product. Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? Cakewalk is solving JML and access management for us. Our company used a spreadsheet to track user access and privileges for many years, however as we've grown it's became more and more unsuitable for our scale, while simultaneously becoming less and less accurate due to how SaaS ownership is spread throughout our business. We attempted to use a competitor to Cakewalk, however we quickly became bogged down in over-complexity and extremely poor support that failed to understand our requirements. In contrast, Cakewalk has been absolutely fantastic. The team there understand that many modern businesses today already have umpteen different platforms that employees need to memorise, and forcing staff to use yet another platform is not the answer. Instead, Cakewalk allows employees to request access to a service via Slack, and access requests are then sent onto whomever needs to action the request via a Slackbot. This allows almost the entire access request flow to be managed within Slack, with the exception of actually adding the user to the service. No more updating columns in spreadsheets! Cakewalk also helps us track and reduce shadow IT by using their Chrome browser extension, which logs when users log into sites they haven't been recorded as having access to, and then asking them if this needs to be recorded - this works even if the site hasn't been previously tracked in Cakewalk. The team at Cakewalk have been enormously helpful while we've been getting set up, and it's always a great feeling when you know you're speaking to someone there who cares about the product and the experience for users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aengus O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aengus O.") AO Aengus O. InfoSec Manager Small-Business (50 or fewer emp.) 2/27/2025 "Good Tool!" 5/5 What do you like best about Cakewalk? Easy POC, really interesting product roadmap, solid value proposition. Good lifeline for compliance controls around access management flows. Review collected by and hosted on G2.com. What do you dislike about Cakewalk? Would have liked to see a shared approval logic for multiple people being able to approve the same ticket, not necessarily from the same group/function. Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? Access management pain points around automation, quarterly reviews and audit trails Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Organic ![Alex C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex C.") AC Alex C. Information Security Manager Mid-Market (51-1000 emp.) 2/24/2025 "Powerful tool that keeps getting better." 4.5/5 What do you like best about Cakewalk? Cakewalk has given us visibility and control where previously we were left in the dark. Having oversight of all the systems our users access is a massive help in our compliance requirements, then being able to provide clear, auditable evidence of any new access goes a long way in audits. Review collected by and hosted on G2.com. What do you dislike about Cakewalk? We just need a Safari browser extension to get full visibility. Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? A lack of visibility of our entire tech estate. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vilte D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vilte D.") VD Vilte D. Business Operations Manager Small-Business (50 or fewer emp.) 9/18/2024 "Best product for fast-moving tech companies" 5/5 What do you like best about Cakewalk? We are a startup company, but we want to manage access in a highly professional manner. Most access management solutions out there are way too complex for us. Love Cakewalk for being super simple while still being very powerful! They built a product that employees actually (!) use, which was key for us. It also helps us greatly in working towards our SOC2 accreditation. Slack integration is great as well! Review collected by and hosted on G2.com. What do you dislike about Cakewalk? They are super responsive and quick. Feature missing? Team will build it for you. Review collected by and hosted on G2.com. What problems is Cakewalk solving and how is that benefiting you? In simple terms: Making our access setup more secure (with complete access visibility), simplifying compliance, and keeping costs under control! Review collected by and hosted on G2.com. 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