Having used the tool extensively, this reviewer finds it a comprehensive solution for customer data management, invoicing, and product feedback. They note that the product lacks flexibility for iOS use and can be hindered by connectivity issues.
View Full ReviewA niche tool for cleaner and efficient ticketing solutions that lets you keep track of the ongoing repairs for small businesses and fields like Pharmacy, computer repair shops, food services etc. Offers innovative bar code/label management, inventory management and billing and invoices. A cloud-hosted software that you don't need to worry about accessing anywhere, anytime! Comes with detailed documentation & online training for beginners to get started with it. It can be customized to match up needs in the areas of image uploads, signatures and printing labels on the repair work-orders. Managing smaller numbers of customers is easy while it can easily be integrated with Excel. Review collected by and hosted on G2.com.
Customer support isn't great, not swift and one has to follow up via multiple mails. Review collected by and hosted on G2.com.
Busy Bench came highly recommended so we gave it a trial and have been very impressed. The customer support has been awesome in implementing their products into our everyday operations. The cost has been reasonable among its competitors. I see us having a long relationship with Busy Bench. Review collected by and hosted on G2.com.
During our initial setup we experienced a couple of issues implementing their programs with our current one. After a few calls with customer service we are up and running. Review collected by and hosted on G2.com.
BusyBench is an absolutely brilliant CRM system for small businesses or IT professionals. I like how it consists of all the features to grow the business, some of them major ones being invoicing, ticketing, CRM, automated billing etc. Review collected by and hosted on G2.com.
BusyBench Software works perfectly without any issues but their helpdesk leaves a lot to be desired. With such a good product, a customer expects immediate support as and when required. They take far too long to respond to the queries. Review collected by and hosted on G2.com.
The ability to take care of most aspects of the business through a single software is a blessing for small companies like ours. We have been able to keep track of our customer orders, reviews, transactions and complaints while also being able to generate reports for them. Review collected by and hosted on G2.com.
The interface of the software that definitely can be improved and made more intuitive. Also additional trainings can be of real help. Review collected by and hosted on G2.com.
BusyBench is good because it provides a complete solution from creating tickets to generating custom bills and the most liked feature is its reminder notification for due payment. Review collected by and hosted on G2.com.
In its version 2.0, the user interface seems old and not much handy, I am expecting BusyBench version 3.0 and like to add a custom billing email option so that I can send mail for payment. Review collected by and hosted on G2.com.
This is a great software where you can get the status of all the support tickets. It is a one-stop shop for inventory management and understanding if all the support tickets have been executed. Review collected by and hosted on G2.com.
Since this is a new software in the market, I feel that the pricing is more on the expensive side. Economic pricing will be great for new companies and startups. Review collected by and hosted on G2.com.
I have been using this to manage all my inventories. And since I've discovered BusyBench it's so easy to manage Billing and invoices. BEST SOFTWARE FOR START-UPS Review collected by and hosted on G2.com.
Nothing as of now, but the new update kinda lags Review collected by and hosted on G2.com.
Its end to end solutions designed for web Review collected by and hosted on G2.com.
A lil with when you download invoice it takes you to the same page sometimes Review collected by and hosted on G2.com.
I really appreciate how helpful the staff at BusyBench is. Whenever I had a struggle, they provided a helpful solution! Review collected by and hosted on G2.com.
Sometimes I wish that the staff was a little quicker getting back to me, but besides that no complaints! Review collected by and hosted on G2.com.
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