The support team and staff at Build Concierge guide you through every step of the process and are always willing to help with training or answer any questions. With the training they provide, I feel very confident creating workflows, and I find the system easy to navigate and use. Review collected by and hosted on G2.com.

How you have to initially create that trigger is a challenge. For example, we have to forward emails to a specific email address to start the trigger. There is a workaround using coding within emails; however, due to restrictions, we can’t apply this across all aspects of the business, which brings us back to that manual process. Review collected by and hosted on G2.com.

I like that Build Concierge frees up time I used to spend on menial admin work so I can focus on more important tasks. They’re always happy to help, and the sessions let us share ideas with other companies. Setup was quite easy, and the training helped massively. Review collected by and hosted on G2.com.

I have issues with the lack of looping and scheduled starts, though they’re already in the pipeline to be addressed. Review collected by and hosted on G2.com.

We have been using Build Concierge since its inception, and right away we saw its potential to be a gamechanger for businesses like ours. When Simon and Saul demonstrated the first version of the AI chatbot—which converts online leads directly into jobs within the system—it was a true lightbulb moment for us.

The reduction in administrative time, not to mention the elimination of human errors, has been almost immeasurable. What used to take 5-10 minutes to register a new client or job now happens instantly. This allows us to scale our operations without needing to increase our back office staff at the same rate, and the team members who previously handled these tasks can now focus on revenue-generating activities.

Most of the Build Concierge team previously worked at Big Change, a software product we've relied on for 8-9 years. This gave us confidence that we were in capable hands, with a team that understands our goals and how we operate. As an added bonus, the team has also been engaging with external client software products that we use.

The efficiencies we've achieved with our existing contracts are now being incorporated into new contracts and tenders. Our clients are genuinely impressed by the immediate flow of accurate and essential information.

Adopting Build Concierge has accelerated our growth and improved our profit margins. In fact, we've even had to hire additional staff to keep up with demand—proving that AI doesn't take away jobs, but rather makes existing roles more productive and profitable! Review collected by and hosted on G2.com.

Literally nothing. I've tried to think of something but any idea I or the team have, Build Concierge can do - or at least can add it to the menu. It's one of the good things or working with this start up, we are able to shape the product to fit our business. The team are so helpful and communication is constant at all levels of the business. Review collected by and hosted on G2.com.

Build Concierge has changed the way we load jobs as the automation price does it for you, the time this has freed up in the box office is amazing. Review collected by and hosted on G2.com.

I like all of build concierge and looking forward to testing new functionality’s soon Review collected by and hosted on G2.com.