--- title: BT Reviews meta_title: 'BT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how BT works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 5 scale: '5' date_modified: '2026-09-30' parent_category: name: Cisco Channel Partners url: https://www.g2.com/categories/cisco-channel-partners --- # BT Reviews **Vendor:** BT Global Services **Category:** [Cisco Cloud Resellers ](https://www.g2.com/categories/cisco-cloud-resellers) **Average Rating:** 4.9/5.0 **Total Reviews:** 5 ## About BT BT is a provider of communications services and solutions, serving customers in 180 countries. ## BT Reviews ### 1. Expansional Service, Fair Pricing, and Effortless Access **Rating:** 5.0/5.0 stars **Reviewed by:** sam w. | sales manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 17, 2025 **What do you like best about BT?** service is expansional, fairly priced, easy to get through **What do you dislike about BT?** i dislike that sometimes it can be difficult to get through due to high number of calls doesn't happen regular **Recommendations to others considering BT:** Have more staff so wait times are less than 3 minutes **What problems is BT solving and how is that benefiting you?** Your phone lines are compensated and have back ups if your service goes down ### 2. Best Networking Company **Rating:** 5.0/5.0 stars **Reviewed by:** Tapas K. | Software Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 16, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about BT?** Their networks, bandwidth, and network stability worldwide are awesome, I can say. And the way they handle their customers is just amazing. There is no competitor against BT. **What do you dislike about BT?** Their networks are very expensive. There is some lack of innovation, I can say. They are a little far behind the competitors in terms of innovations. And another thing, many people from various areas face slow connections, but after customer support, they fix that immediately. **Recommendations to others considering BT:** You can consider BT for a reliable network connection with bandwidth and better customer support. **What problems is BT solving and how is that benefiting you?** BT is solving network system problems worldwide. BT has many branches around the world to establish networks. Their services are outstanding in terms of delivery. Their customer support is also very good, I can say. ### 3. One of the best Telecom company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 26, 2023 **What do you like best about BT?** Bets customer care, best framework, best services. Overall, one of the leading providers in the market **What do you dislike about BT?** I don't dislike anything in particular. But I wish the pricing was a bit cheaper **What problems is BT solving and how is that benefiting you?** Communication and broadband network in a corporate and office setup ### 4. Not the cheapest but easily the best telecom company **Rating:** 5.0/5.0 stars **Reviewed by:** Charles R. | Managing Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 04, 2022 **What do you like best about BT?** We have tried various telecom companies usually based on price but in all examples it's been a false economy. BT software is the best in market, BT customer service is the best in market, BT hardware is the best in market and BT's reliability is the best in market and we should know we have tried multiple different telecom companies. **What do you dislike about BT?** The only downside is the price which is higher than the competition but you get what you pay for and the extra cost is worth it in the long term. **Recommendations to others considering BT:** Unhappy with the reliability of your current supplier or the service they offer, you will find moving to BT makes great business sense. **What problems is BT solving and how is that benefiting you?** Office based telecommunication and broadband. ### 5. G **Rating:** 5.0/5.0 stars **Reviewed by:** Reece R. | It technician, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 21, 2022 **What do you like best about BT?** Great internet coverage and services that work well with other software to keep IT support at a minimum. **What do you dislike about BT?** Nothing at all, BTs services are good and very helpful services. **Recommendations to others considering BT:** Good customer service, recommended to anyone looking to change from another provider, especially to work with 365 **What problems is BT solving and how is that benefiting you?** R - [View BT pricing details and edition comparison](https://www.g2.com/products/bt/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+13%3A58%3A12+-0500&secure%5Bsession_id%5D=b93b683b-9a81-4e37-a5f9-dd8fdd737100&secure%5Btoken%5D=c7c1176baaf39c504e2ca7b770b089edc7cc63c3f48985a7bf4d6ddb08763f94&format=llm_user) ## BT Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top BT Alternatives - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews) - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (108 reviews) - [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) - 4.2/5.0 (66 reviews)