--- title: Bruin Reviews meta_title: 'Bruin Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Bruin works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 5 scale: '5' date_modified: '2026-09-28' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Bruin Reviews & Product Details

User Insights

Average based on 5 real user reviews.

Bruin Reviews (5)

Reviews

Bruin Reviews (5)

3.8
5 reviews
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Verified User
U
Verified User
Junior Network Engineer
Mid-Market (51-1000 emp.)
4.5/5

Using the Bruin portal has enabled automatic ticket generation from monitoring tools, which enhances efficiency. The platform does have issues, as it occasionally fails to send update emails and is slower than competing options.

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Summarized using AI
SG
ShriRam g.
Software Engineer
Mid-Market (51-1000 emp.)
"One of the best financial tool for billing"
4.5/5
What do you like best about Bruin?

Bruin makes the telecommunication billing easy. It helps in payment of bills timely, assists on the support tickets and also helps in saving on the bill by letting us know if there is any extra component in bill. Moreover it's paperless. Review collected by and hosted on G2.com.

What do you dislike about Bruin?

There is not much to dislike but they improve on the graphical interface part. The user can see more interactive charts and dashboard and more filters can be added to boost it's productivity. Review collected by and hosted on G2.com.

Verified User in Real Estate
IR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Bruin Review"
2.5/5
What do you like best about Bruin?

One thing which I like most about bruin is it helps me to track finance in simple steps. The user attachment and look and feel is one which I like most about it. Review collected by and hosted on G2.com.

What do you dislike about Bruin?

Employee profile management is one thing which I didn't like in this product. Because it's noy managed properly. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Senior associate"
3.5/5
What do you like best about Bruin?

It's easy to use and excellent support which claim to do migration in few days. Cloud native support. For end users it's like software as a service. Review collected by and hosted on G2.com.

What do you dislike about Bruin?

It should extend or add more functionality like vendor social network connect, full track of ticketing system. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Ease of use"
4/5
What do you like best about Bruin?

The ability to use it easily is very awesome and a person can perfect his skill very easily Review collected by and hosted on G2.com.

What do you dislike about Bruin?

Their could have been more resources and an active community on stack overflow Review collected by and hosted on G2.com.

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GU
Guest User

What is Bruin used for?

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Pricing

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