Nothing. They over charge and sneak in higher prices. Review collected by and hosted on G2.com.

I had a very disappointing experience with Bluehost, mainly due to their billing practices. When I started a small website with them, the initial price seemed reasonable, but I wasn't aware that after a year, the cost would skyrocket to four times the introductory price. I ended up paying $65 one year and, shockingly, $265 the next year, which I found to be unreasonable. When I reached out to their support and billing teams, they simply told me there was nothing they could do, as I had already accepted the terms. Their refusal to reconsider the renewal charges left me very frustrated. To make matters worse, they automatically rebilled me at this higher price without any warning. This experience was so off-putting that I canceled my service shortly afterward. I found their billing department particularly unsatisfactory and wouldn't recommend Bluehost to anyone based on my experience. Review collected by and hosted on G2.com.

The support is able to fix most problems and walk me through the solution that they can't do. Their offering has changed over the years but they still offer a good value. The servers are good and stay online for the amount of time advertised. Review collected by and hosted on G2.com.

Bluehost has changed what is offered year over year and have removed some things that had been offered in the past. Review collected by and hosted on G2.com.

We were initially attracted by the comprehensive feature set offered, which included the promise of 100% uptime, an integrated Content Delivery Network (CDN), and automatic updates. The platform’s marketing and initial interface suggested a professional, reliable, and well-equipped cloud hosting solution for integrating a portion of our existing website infrastructure. Review collected by and hosted on G2.com.

The primary dislikes are the technical incompatibility (no support for path-based reverse-proxying) which could not be tested beforehand, the refusal to refund for the unusable service, and a major failure in support and billing controls that led to an unauthorized charge after a support agent explicitly confirmed cancellation. Review collected by and hosted on G2.com.

I can't stand Bluehost. They offer introductory low prices. Review collected by and hosted on G2.com.

I can't stand Bluehost. Their renewal pricing is outrageous after offering low introductory prices. They won't let you downgrade plans though - you have to actually start a new plan and do a site migration. Their migration team completely botched the migration, and was incredibly difficult to work with. Their customer service is terrible, with macro responses and unhelpful agents who don't know how to properly understand and address a problem. They try to sell you services you don't need like upgrades from third parties, and they won't let you refund the third-party portion even if you didn't agree to it. I strongly advise against moving your site here! Review collected by and hosted on G2.com.

There are many tools, apps, and integrations available to add to a site. Review collected by and hosted on G2.com.

A beginner would find it difficult to use all the available capabilities. Review collected by and hosted on G2.com.

For the most part, once my website was up and running, then there is very little that I have to do with Bluehost to keep my website active. Review collected by and hosted on G2.com.

There have been a few times were my website has gone offline for up to an hour or so. Bluehost gets me back online without my interaction, but nonetheless, it is the only downside that I can think of. Review collected by and hosted on G2.com.

Easy to get started and integration with Wordpress. Review collected by and hosted on G2.com.

Too many upsells. Initial price is good, but the renewal price is very expensive. Review collected by and hosted on G2.com.

They have good prices, if low price is your only concern, and support, service, and product are unimportant to, go with Bluehost. Review collected by and hosted on G2.com.

will never use or recommend Bluehost again.

They were once a reputable provider and might still be acceptable for hobby or personal websites. But for critical business sites—especially where email deliverability matters—they are a terrible choice.

My experience with their support has been nothing short of a nightmare. Since their acquisition, their service has clearly declined, as countless other reviews also suggest.

The latest issue has been with email deliverability. Our assigned IP subnet is listed on UCEprotect Level 3, which can significantly impact inbox placement, not just delivery. Bluehost dismisses this entirely, insisting UCEprotect is disreputable and can be ignored. That’s simply not true. While UCEprotect’s practices are questionable and many providers disregard their lists, not all do—and any business that cares about reaching customer inboxes should avoid providers who refuse to take this risk seriously.

Here’s what responsible hosts do when this happens:

Acknowledge the concern, not dismiss it.

Proactively rotate affected customers to clean IP ranges that are not listed.

Maintain smaller, better-managed IP ranges to reduce collateral listing risk.

Engage with affected customers to provide temporary or permanent mitigation, such as SMTP relay alternatives or dedicated clean IPs.

Communicate transparently about the steps being taken to protect customer email deliverability.

Bluehost’s refusal to do any of this is irresponsible, damaging, and unacceptable. Reputable providers recognize that deliverability isn’t just about whether an email is sent—it’s about whether it reaches the right place: the inbox. Bluehost has failed on every front.

If your business depends on reliable email and professional support, do yourself a favor—

take your business elsewhere. Review collected by and hosted on G2.com.

Bluehost offers a straightforward interface to set up the website and host it there with easy to access customer support. Review collected by and hosted on G2.com.

I found that the payment plans are not as flexible as I would have liked. Review collected by and hosted on G2.com.

Good customer support response time and their courtesy Review collected by and hosted on G2.com.

Outdated servers

Years without updating their core softwares

Resolution to advance technical things is very poor, especially server backend

limit your access to previous tools was available to developers Review collected by and hosted on G2.com.