Bluehost Reviews & Product Details

Relative to other hosting platforms, they have few outages and fairly consistent delivery. I've used now for years and am happy with their products. Review collected by and hosted on G2.com.

Chat support staff play games and are really disrespectful and unhelpful. They often take breaks and minutes to reply and on top of this they don't even read your messages. I often have to repeat myself. What is VERY INTERESTING is that I have friends of various backgrounds and some from the subcontinent use Bluehost and have no problems. Just like the reviews on here, I wonder why some backgrounds have a positive experience while others do not? Could discrimination be at play or is this simply due to lack of training? Either way, I receive much better service when I call and connect to support staff in the Philippines so will use this rather than their horrible Chat Support. I really hope Bluehost can address the abominable Support Chat performance ASAP. I've wasted so much time with Bluehost I have to pay developers to just connect and do basics with them- not even technical work! That wasn't the case years ago when I joined! Review collected by and hosted on G2.com.

Nothing. I fell for the recommendation they have on WooCommerce website as trusted hosting. I think they have a good paying marketing and that's about it. Been their client for 3 years. Review collected by and hosted on G2.com.

The only "Malware Free" hosting that automatically updates files with malware, and where customers have to do the job of technical support, as they are not allowed to touch the files. Their business model was to sell addons from other companies. But this year they switched to create the demand for addons by allowing malware and security issues to account who don't buy addons. Their technical support's official policy is that they are not allowed to touch the files. They are really pushing for SiteLock products. Review collected by and hosted on G2.com.

Bluehost is one of the leading web hosting service providers made it very affordable for general people to start their own website or blog. They are serving the world of internet with their wide range of services for more than 2 decades now. Therefore, Bluehost is trusted by many people for their consistency in what they do and loved because of the low cost of their services. I loved their web hosting services because of low cost, excellent service and ease of managing a Wordpress blog from their cPanel. To make their shared hosting attractive, they offer many attractive addons such as free domain name, free SSL, website builders etc. Bluehost also have plans for dedicated hosting, VPS and online store. Online store seems to be a very popular plan as it is a complete package of themes, plugins and tools that are required to build, deploy, and manage an online store of any kind. Review collected by and hosted on G2.com.

I have used Bluehost shared hosting for a year to manage few blogs for my spouse before moving onto another provider. I loved Bluehost for their low cost for shared hosting, 24x7 support and worldwide data centers. I should appreciate their response time for support tickets. Lately there are other new service providers came into competition providing even cheer services. I moved to a different service provider for my spouse’s blogs because of the cost factor only. Review collected by and hosted on G2.com.

Price is good and you can have multiple websites listed. Review collected by and hosted on G2.com.

No one is there at customer service to talk to you or help you get through a problem, good luck on a solution. Review collected by and hosted on G2.com.

It's a large company so it is accepted and recognized by many people. Review collected by and hosted on G2.com.

It was expensive, it was trying to upsell me to some upgraded coverage, and I didn't like the cpanel. Review collected by and hosted on G2.com.

Easy to use interface, Inbuild WordPress Site management features, Cpanel Access and 24x7 Support Review collected by and hosted on G2.com.

Shared hosting sometimes has the risk of getting malware, has limitation of number of files stored in on the server Review collected by and hosted on G2.com.

The interface is decent and the price is reasonable. Review collected by and hosted on G2.com.

The amount of downtime is unacceptable. I've been using them for 3 weeks. My website was down for at least 12 hours and their tools have been down for at least 14. Customer service says they're fixing things. They always give a timeline like 4-6 hours, but the fixes aren't performed. Review collected by and hosted on G2.com.

We have a plan with unlimited sites, I like being able to add on a test site or two when I need to Review collected by and hosted on G2.com.

Cheaper plans only allow one site, and they limit emails on cheaper plans Review collected by and hosted on G2.com.

I have been a Bluehost customer for over 10 years. When I first switched to them from A Small Orange, I was pleased with their customer support and found their prices very competitive. But over the years - probably to cut costs, Bluehost's quality of customer support has diminished.

Whenever I would log in to chat with a technical support person, I would be met by an automated chat window that would try to ascertain my needs. This was not always successful, and would often have to rephrase my issue several times before I was directed to a live person who could help me.

Then, more often than not, the technical support person that I had wasted several minutes trying to reach would simply direct me to a knowledge base where I would have to work out my own solution.

As someone who is not overly familiar with the technical aspects of managing a website, I found the "new and improved" Bluehost not much to my liking. They are just fine as a hosting company, but if you are the type of developer who finds him/herself needing technical support, I don't believe they are the best company for you. Review collected by and hosted on G2.com.

Bluehost's technical support has an unhealthy reliance on their knowledge base rather than live technical support people who can actually assist you. I did not realize the difference in technical support service until I switched to Host Armada. Review collected by and hosted on G2.com.

The best part about Bluehost is that it provides all the necessary stuff like SSL, subdomains, custom email, etc absolutely free of cost. It also offers a free domain for 1 year along with a free CDN service with a yearly hosting plan for your website. Bluehost also provides other useful tools for free like – a free website migration service, stock image library, drag and drop website builder, WordPress themes, and free security for websites. Review collected by and hosted on G2.com.

It should also provide free automatic backup and free domain privacy for websites without any addon fee. Everything else is very good in Bluehost. Review collected by and hosted on G2.com.