# Imprint Engine Reviews **Vendor:** Imprint Engine **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 5.0/5.0 **Total Reviews:** 14 ## About Imprint Engine Manage your company’s offline brand experiences from start to finish, all in one place. We help you find, design, produce, store and ship the best stuff for your brand anywhere in the world. ## Imprint Engine Reviews ### 1. Such a great concept! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Imprint Engine?** I have only recently become the POC for our company and Bluebird, but I was surprised and impressed by the personal touch staff has had in helping me ramp up. I had access to the co-founder and the operations team during my introductory call, they have been super quick to answer any questions I had (even if I felt I should have already known some of these details) and I've had a great experience since moving into this role. We find a lot of value in their service and it makes sending swag to new hires and new clients so easy! **What do you dislike about Imprint Engine?** Nothing has been worth noting thus far, very happy with my experience! **What problems is Imprint Engine solving and how is that benefiting you?** One stop shop for all new client and new hire swag boxes, as well as our company store. Such an easy and seamless process, and we don't have to maintain the inventory! ### 2. Fast turnaround and great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Imprint Engine?** The customer service is beyond expectations. There is so much out there and they do a great job navigating through it all to provide me with the few quality options I am looking for. **What do you dislike about Imprint Engine?** So far I haven't found much to hate on. There is a bit of a premium but I understand I am paying for someone to take on the grunt work and not tie up my staff's time. **What problems is Imprint Engine solving and how is that benefiting you?** Client appreciation for my clients without taking much time out of my busy day. I can be far more productive and leave this to the experts. This allows me to be more productive and the costs are easily recouped. ### 3. Easy and Intuitive Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Meg O. | President, Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Imprint Engine?** I like being able to pick options, customize the note and have recipient confirm their address. **What do you dislike about Imprint Engine?** It's not a knock on BlueBird but I wish more people understood the savings of money and time when using this system. **What problems is Imprint Engine solving and how is that benefiting you?** Automated gift giving with a high level of transparency. Saves me time and gives me information quickly. ### 4. Bluebird offers the tech integrations we need. **Rating:** 5.0/5.0 stars **Reviewed by:** All Things SWAG C. | Studio Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Imprint Engine?** The support team is fantastic and the product is robust and flexible. **What do you dislike about Imprint Engine?** Some of the image sizing and UI could be improved but they are working on improvements constantly. **What problems is Imprint Engine solving and how is that benefiting you?** Bluebird lets us offer tech integrations and fulfillment solutions that were previously a challenge. ### 5. Excellent Experience with BlueBird **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | HR Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Imprint Engine?** Customer focus and easy services overall. **What do you dislike about Imprint Engine?** It's all been positive so far with this product. **What problems is Imprint Engine solving and how is that benefiting you?** Automating current process for employee recognition. ### 6. Blue Bird is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Katie F. | Account Executive/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Imprint Engine?** Easy to use, great way to send thank you gifts, quick processing of orders. Responsive to questions. Integration is perfect for recognizing employees and thanking clients. **What do you dislike about Imprint Engine?** Don't have anything that I dislike, everything is great. **What problems is Imprint Engine solving and how is that benefiting you?** Makes sending thank you gifts easy, I spend less time sending out gifts and more time working with my clients. ### 7. Very friendly and dependable crew. Bluebird has the people you want to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Brett B. | Director, People, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Imprint Engine?** Each teammate has been incredibly friendly, easy to work with, and accountable. **What do you dislike about Imprint Engine?** The platform is experiencing some growing pains and there are some limitations you have to work around. But they take feedback very seriously. **What problems is Imprint Engine solving and how is that benefiting you?** They're making it easy for us to recognize milestones for our teammembers. Gifts and hand written cards to celebrate: first day at Feedonomics, Feedoversaries (work anniversaries), spotlight performance awards, and more. ### 8. Employee experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole K. | Employee experience partner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Imprint Engine?** The team, the response time, they come with solutions to improve the processes **What do you dislike about Imprint Engine?** Can't think of anything that comes to mind. **What problems is Imprint Engine solving and how is that benefiting you?** Supporting businesses and their shipping needs for various organizational initiatives. It's all about the experience they want to ensure both ends are happy ### 9. Employee Swag, Customer Gifts, and SO MUCH MORE **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Imprint Engine?** The shipping fulfillment is AMAZING, Bluebird is a great partner for our always "interesting" needs and we are super grateful to have them assisting us **What do you dislike about Imprint Engine?** The freight charges can add up quick, but I know they are working on this. **What problems is Imprint Engine solving and how is that benefiting you?** Sending swag to employees/customers world wide. Also got all our Swag out of my guest room! ### 10. Bluebird has been a great addition to our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Imprint Engine?** The online interface is extremely easy to use! **What do you dislike about Imprint Engine?** The breadth of products available can be difficult to narrow down **What problems is Imprint Engine solving and how is that benefiting you?** Keeping in touch with our best clients in ways we never have before which separates us from other companies ### 11. Bluebird is amazing and saved my life while I worked at Blume Global **Rating:** 5.0/5.0 stars **Reviewed by:** Bern D. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Imprint Engine?** The budgeting, efficiency and timeliness **What do you dislike about Imprint Engine?** Nothing they are amazing.Don't change a thing **What problems is Imprint Engine solving and how is that benefiting you?** GIfting, swag for companies that I have worked for and with ### 12. Forgot the complicated process... **Rating:** 5.0/5.0 stars **Reviewed by:** Leo M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Imprint Engine?** Custom swags has always been a headache for us. Let alone, you gotta select them, place logo, look at different vendors and options. And you'd have to order at large quantity in order to get an affordable pricing. Or pay an enormous amount. But even after you do all that, you gotta have it shipped to you, separate them, place custom message (handwritten or printed), and then ship it out again. It's a lengthy lengthy process. With Bluebird, I am now doing this in just a few clicks. All while sitting in my chair in front of a computer. Some recurrent swag options are even automated in single click... All that complication of swag process..gone... **What do you dislike about Imprint Engine?** The system is still in its early stage. Some newer functions are clunky, but the customer support has been great, to solve all the problems I had. It also has limited integrations to CRMs in the market.. but I heard they are working on that. **What problems is Imprint Engine solving and how is that benefiting you?** Sending swags/marketing product to clients used to take hours each time. Because it's a time consuming work, we'd compile a list of people and prepare/send swags all together. Now, it just in matter of minutes, or 'seconds' per client. ### 13. A delightful experience for us and our customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Imprint Engine?** There are three things that I believe are exceptional about Bluebird. 1. How simple it is to send a gift to a client 2. The chrome extension lets me send one-off gifts easily. 3. Automatic gift-giving through integration with my CRM. **What do you dislike about Imprint Engine?** Nothing! I've had nothing short of an amazing experience with Bluebird. **What problems is Imprint Engine solving and how is that benefiting you?** Sending prospects and clients gifts is such a pain. We were packing and shipping everything ourselves. Not only did it become easier but we are also able to do it more often. The main benefit has been happier customers and shorter sales cycles. ### 14. Fantastic Forward-Thinking Sending Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tara S. | Senior Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2021 **What do you like best about Imprint Engine?** Very easy to use UI. They have a great support team as well. **What do you dislike about Imprint Engine?** Not yet integrated with Marketo, but it is on their roadmap. Otherwise its perfect! **What problems is Imprint Engine solving and how is that benefiting you?** We have often sent gifts manually to customers and prospects. Bluebird has allowed us to automate the process and create digital gifts which is especially important during covid times. ## Imprint Engine Discussions - [What is bluebird.cx used for?](https://www.g2.com/discussions/what-is-bluebird-cx-used-for) - [View Imprint Engine pricing details and edition comparison](https://www.g2.com/products/imprint-engine/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+10%3A19%3A20+-0500&secure%5Bsession_id%5D=df52904c-9e3f-4a16-8571-e26eec936c87&secure%5Btoken%5D=557b0db7aca70f1d7f51f7e7043260f3a24371e35bcc0cb1d66bc8a9b347e226&format=llm_user) ## Imprint Engine Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration ## Top Imprint Engine Alternatives - [Brilliant](https://www.g2.com/products/brilliant-gifts-brilliant/reviews) - 4.8/5.0 (20 reviews) - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,041 reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,237 reviews)