Recommendations to others considering BLOX NXT:
It is a great tool to help you solve customer problems and help your business. It helps you track customer data. There is very little down time, if any. The system is very secure and makes security a priority. BLOX is very straightforward in its design. It is a good basic system to handle your classified ads, marketplace services, manage customer email and user id data. Track key business information. Review collected by and hosted on G2.com.
What problems is BLOX NXT solving and how is that benefiting you?
Process customer requests to place ads through our self service system. The benefit is the customer is able to place their ad at their leisure and pay for it. We are able to process the ad without having to contact the customer and the payment has already been remitted via the system. We simply have to apply the payment. This streamlines the process and saves time and money. I have also been able to detect fraudulent ads that have been submitted through the self service system by reviewing the ad wording and the IP address origination point. This has helped save our newspaper money from noncollectable charge-backs from the bank. Review collected by and hosted on G2.com.