--- title: Blazeo Reviews meta_title: 'Blazeo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how Blazeo works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 31 scale: '5' date_modified: '2026-09-28' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Blazeo Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

User Insights

Average based on 31 real user reviews.

Perceived Cost

$$$$$
Daniel V.
DV
Daniel V.
Project manager
Mid-Market (51-1000 emp.)
"Very EyeCatching new gen of customer support"
4/5
What do you like best about Blazeo?

Is a great complete premium solution with white label options, very easy to setup, can be setup to be integrated through. They have an excellent 24/7 support and can be frequently checked to track in real time the progress. Also works great with clients with high use of frequency Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

Its a little bit too expensive for some markets and is not a good fit for business that need to return tracking information. Review collected by and hosted on G2.com.

BW
Brenda W.
Small-Business (50 or fewer emp.)
"Great lead helper"
4/5
What do you like best about Blazeo?

Great interface with my business website. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

Limited in the type of conversation they can do with potential clients Review collected by and hosted on G2.com.

Dipak P.
DP
Dipak P.
Data Analyst
Mid-Market (51-1000 emp.)
"Good Managed Chat Service for Live chats"
4/5
What do you like best about Blazeo?

Very prompt response, knowledgeable team offering good solutions. Ease of use, implementation of chat is easy. Prompt customer support from them. The frequency of using chat is high but still provides good solutions. A lot of features I like in Apex Chat. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

They have to increase their manpower so the queue will reduce, need improvement in UI interface, they have to improve their integration with other software. Review collected by and hosted on G2.com.

Jessica B.
JB
Jessica B.
Mid-Market (51-1000 emp.)
"Great tool and customer service"
4.5/5
What do you like best about Blazeo?

Customer service was fantastic, they were always available, on hand and ready to help us with questions, concerns, and any changes we wanted to make along the way. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

I didn't experience any negatives. The only reason we changed service was that the CRM we were moving too had their own chat feature. Review collected by and hosted on G2.com.

JF
Jan F.
Small-Business (50 or fewer emp.)
"ApexChat is very flexible and willing to step in and get their hands dirty when solving problems"
4.5/5
What do you like best about Blazeo?

I like it The ability to quickly scale up or down based on business needs, plus it handles all of our customer service, answering questions and concerns. ApexChat has helped with countless projects. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

The truth is that I can't think of anything I don't like. I have worked with ApexChat at several different companies and will continue to take them wherever I go. Review collected by and hosted on G2.com.

Avinash M.
AM
Avinash M.
MS CRM Dynamics Consultant
Small-Business (50 or fewer emp.)
"Good product....."
2/5
What do you like best about Blazeo?

Whenever I am approached for a change, I consistently decline, expressing my contentment with Apex. I firmly believe in the exceptional quality of their work and consider their product to be superior. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

I thoroughly appreciated the exceptional product quality, outstanding customer service, and unwavering support, all of which were delivered with remarkable promptness. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
GH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"ApexChat- Full Feedback!"
4/5
What do you like best about Blazeo?

They are very customer friendly and their agents experience is delightful. they understand your challenges and customize the solutions for your specific use cases. The product is also very easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

The billing technique is not very accurate or customer friendly and the charges are high at the beginning of the relationship. Review collected by and hosted on G2.com.

Dewan M.
DM
Dewan M.
Area Credit Operation Manager
Enterprise (> 1000 emp.)
"Best chat software"
5/5
What do you like best about Blazeo?

I would like to inform you that apexchat provide services 24*7 Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

No such things found about apexchat and this is best chat software available in the market Review collected by and hosted on G2.com.

Rajendra Kumar P.
RP
Rajendra Kumar P.
Application Developmennt Associate Manager
Enterprise (> 1000 emp.)
"Nice product for live chat"
5/5
What do you like best about Blazeo?

No. of features and great support team are the key win areas. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

Everything looks good. There is nothing to dislike. Review collected by and hosted on G2.com.

Verified User in Consulting
PC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Apex chat products"
5/5
What do you like best about Blazeo?

It initially connects with the services and then determines a suitable human agent to connect with. That's the best part about it. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

I think most of the things are great. Some things like help section should be more detailed. Review collected by and hosted on G2.com.

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GU
Guest User

What is Apex Chat used for?

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Pricing

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