--- title: Blackbaud Enrollment Management System Reviews meta_title: 'Blackbaud Enrollment Management System Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Blackbaud Enrollment Management System works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 59 scale: '5' date_modified: '2026-09-22' parent_category: name: Education url: https://www.g2.com/categories/education ---

Blackbaud Enrollment Management System Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Blackbaud Enrollment Management System Reviews (59)

Reviews

Blackbaud Enrollment Management System Reviews (59)

4.2
59 reviews

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Lakshit M.
LM
Lakshit M.
Product Specialist - Customer Success
Mid-Market (51-1000 emp.)
"Exceptional Enrolment System- Blackbaud"
4.5/5
What do you like best about Blackbaud Enrollment Management System?

• Admissions Inquiry and Application Forms with a Wide Range of Use.

• Applicant tracking and re-enrollment in a cutting-edge manner.

• The Admissions Committee's Online Efficiency Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

• We occasionally aren't able to receive the results we want when utilising complex/long/or numerous negatives in a query.

• Adapting to organisational culture issues such as "name customs," unique reporting requirements, and some flaws in roll-up reporting on couples or families. Review collected by and hosted on G2.com.

Heidi O.
HO
Heidi O.
Associate Director of Admission
Mid-Market (51-1000 emp.)
"Top Notch Customer Service"
4.5/5
What do you like best about Blackbaud Enrollment Management System?

BB is constantly updating and trying to find solutions for efficiency and has excellent resources available for guidance as well as a responsive and helpful online help desk. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

There are some learning curves involved in BB EMS and with that comes frustration. But rarely have I had a problem that they've left me waiting to find an answer. Their team helps find solutions! Review collected by and hosted on G2.com.

DM
Denish M.
Quality Assurance Engineer
Small-Business (50 or fewer emp.)
"Best Enrollment Management System ever I used"
4.5/5
What do you like best about Blackbaud Enrollment Management System?

The system is providing admission candidates with a single login experience to apply and manage their admission process. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

As of now, there is nothing which I do not like about the product. It is almost goo as compare to other vendors which are providing same services. Review collected by and hosted on G2.com.

Shantona S.
SS
Shantona S.
Team Leader
Education Management
Mid-Market (51-1000 emp.)
Originally submitted 5/12/2022
"Blackbaud Enrollment Management System"
5/5
What do you like best about Blackbaud Enrollment Management System?

I appreciate the amount of help that is flexible. They are always trying to make adjustments and updates in order to make the system. They are too good at their service. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

There were no issues to be unlike. overall their system was good. Review collected by and hosted on G2.com.

Todd P.
TP
Todd P.
Database Manager
Mid-Market (51-1000 emp.)
Originally submitted 12/8/2021
"Easy Enrollment"
5/5
What do you like best about Blackbaud Enrollment Management System?

The best part of enrollment management is the integration with Blackbaud Tuition Management/SmartTuition. When a parent completes an enrollment contract the payment automatically goes into SmartTuition. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Each contract type can only have one tuition amount per grade level. In our preschool, we have about 12 different tuition amounts. We have to have a lot of contract types. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Good software, lacking engineering support. Good integrations."
4/5
What do you like best about Blackbaud Enrollment Management System?

Integrations with Blackbaud products

Available modules Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Simple features lacking engineering supp Review collected by and hosted on G2.com.

Verified User in Education Management
CE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Recommendation for Blackbaud Enrollment Management System"
4.5/5
What do you like best about Blackbaud Enrollment Management System?

It is a cost-effective, efficient cloud solution for higher education Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Nothing kindly don't ask me this question Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Education essentials all in one place"
4/5
What do you like best about Blackbaud Enrollment Management System?

Blackbaud's onBoard software has been a critical part of our school's data integration and record keeping. The system is straightforward and contains the major features that an educational institution needs. We've been able to create custom features for our school's portal through this software. It's capable of a lot more than our previous software in the fact that we can tie in needs of multiple departments, including faculty and parents. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

What I dislike about onBoard is some functions are not named to fully reflect their capabilities or scope of function. I think they are trying to sound creative with naming features, but then it's not often obvious to the end user. I find myself looking in multiple places to accomplish a certain function at times. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Online admission software for schools"
3.5/5
What do you like best about Blackbaud Enrollment Management System?

I like that it integrates with other Blackbaud tools for mostly seamless usage. Also, this product is now called Enrollment Management. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Some features are independent from the rest of the software, which can be frustrating. I’d also like to see more of a CRM functionality. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

12 months

Perceived Cost

$$$$$
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