--- title: Blackbaud Enrollment Management System Reviews meta\_title: 'Blackbaud Enrollment Management System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 58 reviews by the users' company size, role or industry to find out how Blackbaud Enrollment Management System works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 58 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education ---

# Blackbaud Enrollment Management System Reviews & Product Details

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"Make a strong first impression with Blackbaud Enrollment Management System by providing students and families with a single login experience to apply, track application status, submit contracts, and re-enroll the following year. With 24/7 mobile-friendly access, they can complete personalized checklists, self-schedule tours and interviews, and submit enrollment contracts, all in one secure system. Empower everyone to focus on what’s truly important—the student—by streamlining processes for staff members with customizable workflows and checklists, strategic task automation, online committee reviews, and financial aid integration. Empower them with the information they need to make admissions decisions, using dynamic dashboards and built-in reporting to track applicant activity, conversion rates, and trends. Blackbaud Enrollment Management has everything K–2 schools need to move families through the admissions funnel."

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Product Website
Blackbaud Enrollment Management System
Seller
[Blackbaud](https://www.g2.com/sellers/blackbaud)
Discussions
[Blackbaud Enrollment Management System Community](https://www.g2.com/products/blackbaud-enrollment-management-system/discuss)
Solution Type

All-in-One

Overview by
Kaney Steele

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/blackbaud-enrollment-management-system/pricing)

## Blackbaud Enrollment Management System Integrations
(1)

What do users say about integrations?

Verified by Blackbaud Enrollment Management System

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Blackbaud Tuition Management

](https://www.g2.com/products/blackbaud-tuition-management/reviews)

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 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Mid-Market (51-1000 emp.)

10/6/2025

"An Important Part of the Education Suite"

3.5/5

What do you like best about Blackbaud Enrollment Management System?

Integrated with the rest of our K12 tools Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

It lacks some of the admissions/marketing specific functionality that other solutions offer Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

This system provides an end to end solution for moving students from prospects to applicants to accepted and incoming students. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
UE

Verified User in Education Management

Mid-Market (51-1000 emp.)

10/6/2025

"Positive"

4.5/5

What do you like best about Blackbaud Enrollment Management System?

User friendly. Ease of use. I also appreciate BB university to help Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

I do not feel as though there is anythiung I dislike Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

Making sure all the information we need is in the right place. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

9/12/2024

"Clunky, inflexible, unintuitive for applying families"

1/5

What do you like best about Blackbaud Enrollment Management System?

Because we use other Blackbaud products, it integrates well with the post-EMS part once students have enrolled. The sales team is very responsive. The knowledgebase can help you figure out a lot when how to do something is unclear. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

The #1 reason families did not complete the admissions process was because of the admissions checklist and EMS. Visually, it looks very dated. Families do not know where they are in the enrollment process, and the system does not communicate their progress with them so we do it manually. Events registration/forms include many mandatory hurdles that cannot be removed to make it simpler or nicer looking. We have to make up for the confusion and look through direct communication outside of Blackbaud EMS.

It is clunky, there is a surprising amount of manual work for such a big system. Reporting is very inconsistent, everything from the checklist to the forms is built in certain ways that generally make the user experience more difficult, and cannot be customized to work differently or to be simplified. Support is not easy to get at all, usually you are stuck with a chatbot. Maintenance is high, many things would break due to a setting here or there over time and need to be revisited. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

Blackbaud EMS is managing our admissions process. The benefit of it is that because we are using Blackbaud LMS, everyone transfers over once students are enrolled and we keep that data from admissions. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

2/6/2025

"Blackbaud Enrollment Management is the dream coworker!"

4.5/5

What do you like best about Blackbaud Enrollment Management System?

Blackbaud EMS streamlines the administative tasks that the Admissions team has to do. It gives hours back each day to them to connect with prospective families on a personal level. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Remembering how to enter data to ensure it shows up in the right spot. If I add the decision one way, then the checklist item does not show as complete. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

It provides transparency for prospective families.

It allows them to schedule on their own. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/20/2024

"All in one"

4/5

What do you like best about Blackbaud Enrollment Management System?

If you have the rest of the Blackbaud K-12 Education suite, the Enrollment Management tool is very helpful. It's one database that all your school constituents become a part of from day 1, when they show interest in your school and inquire about the application process. Once they create an account via the Enrollment Management tools, it is easy to mark them as a candidate, interviewed, reviewed, fees paid, waitlisted, accepted, denied, etc. These same constituents would then feed through to the learning management system in Blackbaud, or you'd be able to export them out as well. It does make it fairly easy to create forms and checklists for all applicants. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Because it is part of the Blackbaud K-12 Education suite, it's of course most helpful if you have the other Blackbaud products. If you don't have the other products, it can be a bit of maneuvering to get your data out into the way you'd like it to be. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

Blackbaud's Enrollment Management system has helped us develop online applications and streamlining the admissions process. It also assists with communication with administrators and other school staff stay in the loop. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
UE

Verified User in Education Management

Mid-Market (51-1000 emp.)

6/20/2024

"Happy for the most part"

4.5/5

What do you like best about Blackbaud Enrollment Management System?

Blackbaud is pretty all encompassing when it comes to enrollment management. For the most part, it satisfies all of our needs. There are some things that are less than desirable, but you are going to find that with any other company. The support is always extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Obviously, I wish they were capabilities. It had that it does not, but we always find workarounds. I really do not have many negative things to say. Overall, I'm very happy with the system and how the company strives to make updates and improvements frequently. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

They've solved almost all of our problems and any that we were needing solved, they have made updates and improvements. As long as I stay patient, usually they come up with a solution within a year to a year and a half if not a lot quicker. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Amanda P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda P.")
AP

Amanda P.

Mid-Market (51-1000 emp.)

12/4/2024

"BB Enrollment management has changed the way we operate"

5/5

What do you like best about Blackbaud Enrollment Management System?

The functionality of it is very easy to use Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

The chat is difficult to use at times and not always helpful Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

It has streamlined our process and has allowed us to easily maintain our pipeline. It also makes tracking events and follow up communications much easier to track Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Organic

RB

Rebecca B.

Small-Business (50 or fewer emp.)

9/25/2024

"Enrollment made eazy."

4/5

What do you like best about Blackbaud Enrollment Management System?

Using multiple systems in the Blackbaud environment streamlines work and communication between departments. Enrollment Management helps to keep a clean fresh look at where the school is in the enrollment process. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

We would like the ability to allow admin access to Blackbaud users in Enrollment Management, but restrict their access to any students they may be related to. This detailed, drilled down restriction is not available at this time. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts")
AP

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

6/20/2024

"Can Get Things Done, Not Always Reliable"

3/5

What do you like best about Blackbaud Enrollment Management System?

Great to have one login to access student and parent information for enrolled students, with options to loop in interested students and streamline registation for new students. Customer service is generally friendly and very interested in resolving issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Not intuitive and documentation is usually to general. Our organization has asked for a flow chart to help with data clean up and streamlining of our processes (which are slightly different as a community organization than a school) and with tracking the metrics most imporant to us, but we have yet to get one. Frustrating to have limited access to enter tickets for issues that come up outside of standard customer service hours or issues that we've been advised to enter tracking. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

As a choir, we need to capture a wider variety of information than is standard for students, and BB-EMS allows us to do this in a relatively efficient manner. We also rely on being able to export data from both the Event and School Form/Student Checklist processes in order to generate follow-up and metrics on our retention/sucess rates. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
UP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

9/24/2024

"Blackbaud Enrollment Management"

4.5/5

What do you like best about Blackbaud Enrollment Management System?

Appreciate the seamless integration into Tuition Management. We can enroll our families smoothly which is helpful with the large volume of students our institution enrolls. We also like the ability to customize our contracts and assign different contracts to certain students. Customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Some HTML bugs that we sometimes need assistance with cleaning up. I would be great if the payment plan initially selected could later be updated if a family updates their payment plan. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

I just saw that the payment plan types could be better explained to our parents. That is a frequently asked question by our families. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

## Questions about Blackbaud Enrollment Management System? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Blackbaud Enrollment Management System
](https://www.g2.com/products/blackbaud-enrollment-management-system/discussions/new)

GU

Guest User

What is Blackbaud Enrollment Management System used for?

0 Upvotes

0

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

12 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/blackbaud-enrollment-management-system/pricing)

Blackbaud Enrollment Management System Comparisons

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4.7/5(98)

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##### 
##### Blackbaud Enrollment Management System Features

Functionality

Email marketing 

SMS Alerts

Event Management

Data Management

Analytical Tools

Integration APIs

Funnel Management

[
View More Features
](https://www.g2.com/products/blackbaud-enrollment-management-system/features)

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##### Categories on G2

[Admissions and Enrollment Management](https://www.g2.com/categories/admissions-and-enrollment-management)

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