Blackbaud Enrollment Management System Reviews & Product Details

"Make a strong first impression with Blackbaud Enrollment Management System by providing students and families with a single login experience to apply, track application status, submit contracts, and re-enroll the following year. With 24/7 mobile-friendly access, they can complete personalized checklists, self-schedule tours and interviews, and submit enrollment contracts, all in one secure system. Empower everyone to focus on what’s truly important—the student—by streamlining processes for staff members with customizable workflows and checklists, strategic task automation, online committee reviews, and financial aid integration. Empower them with the information they need to make admissions decisions, using dynamic dashboards and built-in reporting to track applicant activity, conversion rates, and trends. Blackbaud Enrollment Management has everything K–2 schools need to move families through the admissions funnel."

Seller

Blackbaud

Discussions

Blackbaud Enrollment Management System Community

Solution Type

All-in-One

Overview by

Kaney Steele

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Blackbaud Enrollment Management System Integrations

(4)

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Joseph M.

Director of Information Technology

Small-Business (50 or fewer emp.)

6/3/2025

"Blackbaud is a detailed SIS with many features to cover every section for any school"

4/5

What do you like best about Blackbaud Enrollment Management System?

I am quite happy with the features available in Blackbaud's Enrollment Management System. There are so many aspects of running a school, and this software has a feature for each. They also have a responsive and timely tech support team. I definitely recommend this software to anyone looking to streamline their school's enrollment process. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

I really love that this Blackbaud Enrollment Management System has tons of features, but it’s also possible to get lost in all the features when I’m trying to complete certain tasks. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

As an admissions officer, I was looking for a quick way to enroll students into our schools with less headaches than we were having before. Blackbaud Enrollment Management System (EMS) helped us with this and so much more. It can be configured to fit almost any enrollment process, so you can create your own workflow. It's also cloud-based, so it can be accessed anywhere, at any time. And most importantly, it has a ton of features that have made our work easier:

- You can manage everything from student onboarding to communication to enrollment decisions.

- We can build custom workflows and applications for things like admissions and financial aid.

- We can track everything in one place, which is a huge time-saver.

- Our whole system is automated, which makes things much faster.

- With robust reporting capabilities, we can keep track of everything, and spot any trends in our data.

- If we need to, we can also export all of our data.

Blackbaud EMS is a must-have tool for schools that need to help students enroll in a quick and timely fashion. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

Originally submitted 6/28/2024

"Super Easy to Implement"

4.5/5

What do you like best about Blackbaud Enrollment Management System?

We've been using it for years, and its good and easy! Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Support documentation still needs updating. Review collected by and hosted on G2.com.

Natalie G.

Accounts Receivable/Student Billing Specialist

Mid-Market (51-1000 emp.)

3/27/2025

"Integrated and Well-Organized Experience"

4.5/5

What do you like best about Blackbaud Enrollment Management System?

Blackbaud consistently updates its Enrollment Management System and focuses on streamlining financial aid awards, assigning and generating contracts, and integration between Blackbaud Billing Management and Blackbaud Tuition Management. Blackbaud Enrollment Management System makes it incredibly easy to update and enter student information. We use the software on a day-to-day basis and have found it incredibly easy to implement into our admissions process. The customer support through Blackbaud is always incredibly helpful, whether it's through Blackbaud Knowledgebase articles or Case Central. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

At the moment, the only downside we have noticed for Blackbaud Enrollment Management is the inability to assign three signers to an integrated contract. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

Blackbaud Enrollment Management System has been working on streamlining the admissions process by creating a way to batch assign financial aid and contracts. This has reduced the time it takes to apply financial aid and generate contracts for our students by more than half the time it previously took us in prior years. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

1/9/2026

"Exceptional Workflows and Streamlined Processes"

5/5

What do you like best about Blackbaud Enrollment Management System?

I value the workflows and the family experience through the admissions process. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Some components are not as updated. I believe this is coming soon. Review collected by and hosted on G2.com.

Matthew M.

Director of Information Technology

Mid-Market (51-1000 emp.)

Originally submitted 2/11/2025

"Makes applying and enrolling a breeze"

5/5

What do you like best about Blackbaud Enrollment Management System?

The process allows for users to easily upload report cards and apply for themselves. The checklist we can assign assists the users on how to create their applications. It eliminates the need for paper copies of grades, transcripts and applications. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

The backend can be difficult to use for contract building and assigning families to payment portions. I'm not a member of the admissions team but the IT department has had to serve as a help for admissions because the backend options to building contracts and assigning them can be difficult to grasp for non tech people. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

Parents/candidates can easily create their own accounts and apply to the school. We assign checklists which allow for the candidates to upload the materials on their own and remove a ton of the manual entries from the Admissions team. This eliminates human error as uploads of report cards avoids manual entry for thousands of candidates. We then can easily transition the candidate profile to a student profile and work in schedules. Review collected by and hosted on G2.com.

Cristina C.

Information Technology Support

Small-Business (50 or fewer emp.)

2/14/2025

"Easy way to complete the admissions process"

4/5

What do you like best about Blackbaud Enrollment Management System?

I like the ease of use of the Enrollment management system. For the most part, it is easy for families and our staff to use. Support is pretty helpful as well when our staff forgets how to do something (which happens often as they only do it once a week). They are making improvements every day and I really like how they are adding new things (such as the ability to upload transcripts). Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

There is a lot of data that we can collect and it's not always easy to get that data into a report or easily see it. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

3/26/2025

"User-Friendly and Streamlined for Schools and Families"

4/5

What do you like best about Blackbaud Enrollment Management System?

EMS makes processing inquiries and applications really quick and easy. Correspondingly, the parent portal makes it easy for our families to apply and keeps everything organized on our end. Committee review is also very timesaving for our administrators. Overall, EMS cuts down on a lot of emails. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

We appreciate how accessible Blackbaud's customer support is, however our experience has been mixed—some ongoing issues have not been resolved despite multiple attempts to get assistance. Review collected by and hosted on G2.com.

What problems is Blackbaud Enrollment Management System solving and how is that benefiting you?

EMS helps keep our office organized and keeps everything we need for one candidate/student in one place. It also makes the application process smooth and simple for our new families which is important when still establishing a rapport. The School Website integration is also really great for marketing ourselves and making the most of the data we collect from our community. Review collected by and hosted on G2.com.

Kris D.

Data System and Web Administrator

Mid-Market (51-1000 emp.)

10/6/2025

"Tuition Management Issues"

4.5/5

What do you like best about Blackbaud Enrollment Management System?

The integrations with the rest of the system are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

We have issues at times with contracts and talking with tuition Management. Review collected by and hosted on G2.com.

Betsy S.

Mid-Market (51-1000 emp.)

10/6/2025

"Director of Information Services"

5/5

What do you like best about Blackbaud Enrollment Management System?

It integrates with all of our systems. It's very helpful. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

I wish tour and event registration was easier to use. Review collected by and hosted on G2.com.

Amy H.

Director of IT

Small-Business (50 or fewer emp.)

4/30/2025

"Easy to stay organized"

4.5/5

What do you like best about Blackbaud Enrollment Management System?

It is easy to track candidates from start to finish. Has a nice UI for candidates. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Hard to find where things are hiding when you haven’t used it for a while and to find all the different locations notifications are kept. Review collected by and hosted on G2.com.