# Billdesk Reviews **Vendor:** Billdesk **Category:** [Enterprise Payment Software](https://www.g2.com/categories/enterprise-payment) **Average Rating:** 3.3/5.0 **Total Reviews:** 5 ## About Billdesk BillDesk is a leader in driving electronic payments and digital commerce for over a decade. BillDesk technology and integrated solutions are making digital payments easy and accessible to merchants, financial institutions and governments. The integrated technology platform and unified APIs make payments seamless. Payments more reliable and faster. Payments with higher conversions. ## Billdesk Pros & Cons **What users like:** - Users value the **ease of use** of Billdesk, appreciating its quick setup and multiple integration options. (1 reviews) - Users value the **easy integrations** of Billdesk, making it quick to set up with various platforms. (1 reviews) - Users value the **implementation ease** of Billdesk, noting its quick setup and multiple integration capabilities. (1 reviews) - Users value the **multiple integrations** offered by Billdesk, finding them quick and easy to implement. (1 reviews) - Users find Billdesk to be **intuitive and easy to use** , streamlining their payment processing experiences effortlessly. (1 reviews) ## Billdesk Reviews ### 1. Powerful tool but needs improvement in UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Billdesk?** Among the top most popular payment gateway solutions, Quick and easy-to-use software, multiple integrations are possible and easy to implement. **What do you dislike about Billdesk?** High failure rate and it might take 2-4 business days to resolve issues which is too long. Poor customer support, no ticketing system or helpline number. **What problems is Billdesk solving and how is that benefiting you?** Billdesk provides a secure and reliable payment gateway - especially for Government and other financial institutions. It is a good payment option which is at par with a Credit card/Debit card mode of payment. Billdesk solves the issue of transaction limit that UPI mode of payment has. ### 2. Billdesk pros and cons **Rating:** 4.5/5.0 stars **Reviewed by:** Yash S. | Technical Recruiter, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Billdesk?** it has an easy UI and also one of the safest websites to use **What do you dislike about Billdesk?** they should work on their refund policy for users **What problems is Billdesk solving and how is that benefiting you?** It used to make the payments easier ### 3. Report a transaction **Rating:** 0.0/5.0 stars **Reviewed by:** Shubha V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Billdesk?** We try using it for the online payments. **What do you dislike about Billdesk?** After multiple emails, I am not getting the update. I had done one transaction of Rs. 92656 on March 12th 2023. till today, I haven't received the payment transaction details from the bill desk. Money is debited from my bank. And it is struck with a billing desk. They are not responding to my emails. **What problems is Billdesk solving and how is that benefiting you?** problem is not sorted so i am putting this review ### 4. Safest for merchant payments and paying cc bills! But old fashioned **Rating:** 4.0/5.0 stars **Reviewed by:** Mohd A. | Healthcare Relationship Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Billdesk?** Billdesk allow you to pay through credit or debit card, net banking, UPI so once can have multiple options of payments. Customer service response is good, especially for merchant transactions. **What do you dislike about Billdesk?** Charges are there even for low amount payments .. in case, a transaction fails, it'll bestow penalty which is very inconvenient and kind of charges with tax are too odd. Because we now have UPI and a competitor Razorpay. **What problems is Billdesk solving and how is that benefiting you?** Previously, it has solved many problems like initiating a large transaction using debit/credit card online. Paying fees of educational institutions from the comfort of your home. Registering a payment method for merchants to attract online customers. As it's an old payment gateway, it solved many problems which aren't problems now. ### 5. BillDesk Review **Rating:** 4.0/5.0 stars **Reviewed by:** Shivam A. | Sr. Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about Billdesk?** The best part is the easiness of integrating their services to any platform. It is robust and simple to operate. **What do you dislike about Billdesk?** Many times payment gets stuck and it becomes a handful of work around. **What problems is Billdesk solving and how is that benefiting you?** Their unified solution payment gateway solution is the best thing. One just needs to integrate the services into their business and voila sit back and relax. ## Billdesk Discussions - [What is Billdesk used for?](https://www.g2.com/discussions/what-is-billdesk-used-for) - [View Billdesk pricing details and edition comparison](https://www.g2.com/products/billdesk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+03%3A41%3A16+-0500&secure%5Bsession_id%5D=0ca406a0-121c-4c2e-a5f1-547bed91ffc4&secure%5Btoken%5D=084ef06dc97476e3d85db3ef14c5e6cf85ac76d7dde96aefb716affa23e18817&format=llm_user) ## Billdesk Features **Payment Methods** - ACH - Credit and Debit - Wire Transfer **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Enterprise Payment** - Adaptive Learning ## Top Billdesk Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,224 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,915 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews)