# BIKY.ai Reviews **Vendor:** Keybe **Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) **Average Rating:** 4.9/5.0 **Total Reviews:** 8 ## About BIKY.ai Biky.ai, the sales and customer service automation platform for digital conversational channels, powered by our team of AI sellers. Better Intelligence, Kinder You ## BIKY.ai Pros & Cons **What users like:** - Users appreciate the **comprehensive platform** of BIKY.ai, enhancing sales tracking and real-time measurement for better conversions. (2 reviews) - Users appreciate the **automation of repetitive tasks** by BIKY.ai, enhancing efficiency and enabling focus on meaningful interactions. (1 reviews) - Users value the **automation of repetitive workflows** in BIKY.ai, allowing teams to engage in higher-value conversations. (1 reviews) - Users value the **exceptional customer support** of BIKY.ai, noting its quick and empathetic responses enhance their experience. (1 reviews) - Users highlight the **efficiency** of BIKY.ai, enabling them to optimize workflows and increase revenue effectively. (1 reviews) - Helpful (1 reviews) - Time-saving (1 reviews) **What users dislike:** - Users find the **difficult setup** of BIKY.ai time-consuming, especially for advanced configurations matching their tone. (1 reviews) - Users find the **learning curve for initial setup** to be time-consuming before enjoying reliable performance. (1 reviews) - Users find BIKY.ai's tools to be so **overwhelming** that they struggle to fully utilize its features. (1 reviews) ## BIKY.ai Reviews ### 1. Automation that saves our sales team time and boosts results **Rating:** 5.0/5.0 stars **Reviewed by:** gerardo s. | cto, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about BIKY.ai?** What I like most is how BIKY.ai automates repetitive sales and support workflows, freeing up our team to focus on higher-value conversations. It provides fast, consistent responses 24/7, so customers are always taken care of. The analytics are also very clear and actionable, helping us understand what’s happening across channels and continuously improve our process. **What do you dislike about BIKY.ai?** The main downside is that the initial setup and fine-tuning can take some time, especially if you want the assistant to match your tone and handle edge cases perfectly. Some advanced configurations have a learning curve. That said, once it’s properly configured, it performs reliably and requires minimal ongoing maintenance. **What problems is BIKY.ai solving and how is that benefiting you?** BIKY.ai solves the problem of slow response times, inconsistent customer follow-up, and too many manual tasks for our sales team. It helps us capture and qualify leads faster, reduce missed opportunities outside business hours, and keep conversations moving without depending on a person being online. As a result, our team is more productive, our operation is more organized, and we’ve seen a measurable improvement in process efficiency and sales outcomes. ### 2. 24/7 attention and total control of leads, ideal for effective strategies **Rating:** 4.5/5.0 stars **Reviewed by:** Julieth c. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2025 **What do you like best about BIKY.ai?** 24/7 attention guarantees us not to lose sales during rest hours, its comprehensiveness allows for absolute control of leads, as well as tracking movements and monthly results, facilitating the execution of effective strategies. **What do you dislike about BIKY.ai?** So far, no significant drawbacks; on very few occasions, I have noticed that the platform becomes a bit slow, I understand that this could be due to connection issues. **What problems is BIKY.ai solving and how is that benefiting you?** Without a doubt, BIKY is the best platform for sales optimization. Its comprehensiveness allows for absolute control of leads, as well as tracking movements and monthly results, facilitating the execution of effective strategies. Furthermore, with the incorporation of BIKY AI as a new member of the sales team, it is possible to achieve proposed goals more efficiently and offer exceptional service. ### 3. Biky not only responds... he also sells! **Rating:** 5.0/5.0 stars **Reviewed by:** juan diego s. | Head of communications, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about BIKY.ai?** Biky isn't just about quick and empathetic responses; it's a comprehensive platform that allows me to track every step of the sales funnel, measure in real time, and provides me with valuable data that no other tool can offer. Additionally, its customer service and closing ability are unparalleled. **What do you dislike about BIKY.ai?** It's so comprehensive and large that sometimes I feel like I'm not getting the most out of it. **What problems is BIKY.ai solving and how is that benefiting you?** - Automated service without losing the human touch - Empathetic service 24/7 - 360 sales platform - Accurate metrics in real time ### 4. Unique Metrics and Excellent Support, Very Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela J. | Content specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about BIKY.ai?** It allows me to see metrics different from those of any platform, for example, the things clients ask me about the most in chat. I also find it very easy to use and very comprehensive, I don't need so many different tools. **What do you dislike about BIKY.ai?** It is a great tool if you have a high flow of messages, otherwise, it won't be very useful to you. **What problems is BIKY.ai solving and how is that benefiting you?** Lead management, agenda scheduling, metrics, traceability of my data. Now I have a clear vision of the entire commercial process. ### 5. Best Ai Agents **Rating:** 5.0/5.0 stars **Reviewed by:** Santiago R. | CGO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about BIKY.ai?** Biky.ai has transformed how we handle inbound demand. The AI behaves like a trained sales rep, not a scripted bot, which is the main reason our conversion rate from chat increased noticeably **What do you dislike about BIKY.ai?** All good so far, it's actually helping me understand my business **What problems is BIKY.ai solving and how is that benefiting you?** The way we handle inbound demand. ### 6. 24/7 attention and clear metrics, an excellent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy S. | Soporte técnico, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about BIKY.ai?** 24/7 attention, the ease of having my sales organized, being able to see clear metrics, and friendly support. **What do you dislike about BIKY.ai?** In some cases, it is not very intuitive, that could be improved. **What problems is BIKY.ai solving and how is that benefiting you?** Improve my sales conversion ### 7. BIKY.ai Supercharged My Sales and Revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel R. | Gerente regional de ventas, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about BIKY.ai?** Thanks to the implementation of BIKY.ai, I was able to fully optimize my sales workflow and significantly boost my revenue. **What do you dislike about BIKY.ai?** I need a good computer to run the platform fast. **What problems is BIKY.ai solving and how is that benefiting you?** The platform automated tasks that previously consumed a large portion of my time—such as customer segmentation, lead follow-ups, and response management—allowing me to focus on strategic actions and direct attention to my most valuable prospects. ### 8. Technology and Efficiency that Streamline Our Business Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Sara Cristina H. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about BIKY.ai?** That combines technology, efficiency, and closeness with the customer, making business processes more agile and effective. **What do you dislike about BIKY.ai?** So far, there is nothing I don't like. **What problems is BIKY.ai solving and how is that benefiting you?** The response time for my clients - [View BIKY.ai pricing details and edition comparison](https://www.g2.com/products/biky-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+00%3A21%3A25+-0500&secure%5Bsession_id%5D=189cba22-b923-4c1e-b860-255ddf175fa3&secure%5Btoken%5D=b6e4c6fc8c82ea7e846279170bbe21ae18d0e491520a5af56012b91966481f7d&format=llm_user) ## BIKY.ai Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## BIKY.ai Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Performance Analysis** - Coaching - Peformance Tracking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top BIKY.ai Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,584 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,166 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,317 reviews)