---
title: Bikky Reviews
meta_title: 'Bikky Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how Bikky works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 23
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Restaurant
  url: https://www.g2.com/categories/restaurant
---

# Bikky Reviews
**Vendor:** Bikky  
**Category:** [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 23
## About Bikky
Bikky is the first Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands. ‍By integrating with point-of-sale systems, online ordering providers, payment processors, and loyalty programs, Bikky is the only CDP able to build comprehensive datasets about everything from the performance of menus to the frequency and lifetime value of guests. With the platform, everyone from the C-Suite to the marketing team is empowered to make better decisions about the business and measure if those decisions are contributing positively to the bottom line. ‍Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world, and is proud to serve thousands of restaurant locations across the U.S., including major brands like Bojangles, MOD Pizza, Dave’s Hot Chicken, and Long John Silver’s. ‍Bikky is based in New York City and has raised nearly $15 million in funding to date.



## Bikky Pros & Cons
**What users like:**

- Users value the **data segmentation** features of Bikky, enabling actionable insights and targeted guest engagement strategies. (4 reviews)
- Users commend Bikky's **exceptional customer engagement** , highlighting responsive support and actionable insights for restaurant growth. (3 reviews)
- Users commend Bikky for its **exceptional customer support** , ensuring responsive assistance and effective training for optimal use. (3 reviews)
- Users find Bikky to be **incredibly easy to use** , making data-driven insights accessible for all types of users. (3 reviews)
- Users value the **analytics expertise** of Bikky, enhancing insights for marketing, operations, and guest engagement. (2 reviews)
- AI Technology (1 reviews)
- Automation (1 reviews)
- Automation Efficiency (1 reviews)
- Detailed Reporting (1 reviews)
- Easy Creation (1 reviews)

**What users dislike:**

- Users find it challenging to access **system-wide YOY sales** without relying heavily on the data assistant. (1 reviews)
- Users find the **learning curve steep** , but appreciate the team's constant support to aid in understanding. (1 reviews)



- [View Bikky pricing details and edition comparison](https://www.g2.com/products/bikky/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-02+13%3A49%3A30+-0500&secure%5Bsession_id%5D=fa6b9e22-7b23-4ea8-aec0-24920c4e4437&secure%5Btoken%5D=72ea1668ac1a11cd406d985de81b7c6090e96b13e67fc3134792a77b1c2068b2&format=llm_user)

## Bikky Features
**Administration**
- Accounting
- Marketing Tools
- Guest Profiles

**Data Sourcing**
- Data Enrichment
- Expandability
- Content Marketing
- Multiple Devices

**Analytics**
- Reports & Analytics
- Predictive Analytics
- Feedback Management
- Market Intelligence

**Intelligence**
- Marketing Metrics
- Predictive Modeling
- Recommendation Engine

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