---
title: BigWave Reviews
meta_title: 'BigWave Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how BigWave works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# BigWave Reviews
**Vendor:** BigWave Software  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)
## About BigWave
BigWave is a field service software that manages physical assets in the field by sending a technician on-site for installation and maintenance services.






- [View BigWave pricing details and edition comparison](https://www.g2.com/products/bigwave/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-04+05%3A41%3A49+-0500&secure%5Bsession_id%5D=916f7b23-80e2-409d-8ca9-645ea738aadd&secure%5Btoken%5D=b43ae194bfa7d279f115cfdc56490f490eddb87b94c9497184d268732b10de99&format=llm_user)

## BigWave Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

## Top BigWave Alternatives
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,035 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,692 reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)