
I like the customizability on various levels; customizable view and reports, dashboards, data fields, etc. We integrated it with our database and customized our view of our assigned tickets. The color-coding is nice feature and also very customizable different places. The layout of the screen can also be adjusted. Lastly, reports can be built with a user-friendly front-end, and also allows for the user to write the logic themselves. Review collected by and hosted on G2.com.
I cannot think of any, except that maybe if you click ''Edit'' on the record and decide not make any changes and want to just proceed to the next record, it will force you to click save, even if nothing was modified and you just want to proceed to the next record already in Edit Mode. Review collected by and hosted on G2.com.
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