BBM Enterprise Features
Encryption (9)
Email Encryption
Encrypts the content of emails and their attachments.
Messaging Encryption
Encrypts messages being sent via text or within an application.
File Transfer Encryption
Protects data with within or as it leaves your secure or local network.
Data Encryption
Provide a level of encryption of data in transit, protecting sensitive data while it lives in the backup application.
Document Encryption
Provides a level of encryption for text documents.
Full-Disk Encryption
Encrypts entire device to secure data in case it is lost or stolen.
Cloud Encryption
Encrypt data to and from the cloud and on cloud storage devices
Application Encryption
Encrypts all types of data passing through an application.
P2P Encryption
Encrypt data in transit to create secure communication links between devices or components
Compliance (5)
Authentication
Allows administrators to set multi-factor authentication requirements including tokens, keys, or sms messaging
Policy Enforcement
Abilities to set standards for database security and risk management.
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Key Management
Manage the creation, exchange, storage, use, and replacement of physical or cryptographic keys.
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Management (9)
Backup
Stores data remotely, on-premise, or in cloud databases in case of recovery during disaster.
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
File Management
Allows administrators to set levels of encryption for file types. Allows administrators to decide which files to encrypt.
Anomaly Detection
Monitors activity within networks and alerts administrators when unusual activity occurs.
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Policy Management
Create, manage, and track policies and procedures within an organization
Incident Management
Manage and track all disruptions and incidents
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Business Instant Messaging (9)
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File Sharing
Allows users to send and open various file types.
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Notifications
Notifies users when they have been contacted or tagged.
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Search
Message content search capability.
Screen Sharing
Digitally share screen view with others
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
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Mobile Application
Software can be accessed through a downloadable mobile application.
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Web Application
Software can be accessed through a downloadable desktop app or a cloud-based site.
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Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Business Instant Messaging (4)
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Audio Conferencing
Allows users to communicate via audio call.
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Video Conferencing
Allows users to communicate via video call.
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Conferencing
Generative AI - Business Instant Messaging (1)
Text Summarization
Condenses long documents or text into a brief summary.
AI - Business Instant Messaging (5)
AI Powered Search
Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.
Smart Notifications
Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.
AI Powered Language Translation
Uses AI-powered language translation tools to translate messages in real-time.
Content Generation
Creates, assists, or automates the generation of text-based content within the platform.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Business Instant Messaging (3)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Multi-Language
Manage and support multiple languages
Additional Functionality (71)
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Secure Login
At least a username and password is required to access the system
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Tokenization
Convert sensitive data into unique identification symbols (Tokens) that retain all essential information
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Active Directory Integration
Integrates with Active Directory
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
API
Application programming interface that allows for integration with other systems/databases
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Alerts/Escalation
System alerts about the need to escalate an issue or request
Single Sign On
Allow users to access multiple services after entering their login credentials once
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Data Storage
Securely stores data to prevent data loss or breaches
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Security
Protect sensitive data for digital privacy
Activity Tracking
Track and document all activities across devices, networks, and other systems
Group Messaging
Group messaging lets multiple people carry on a group conversation
Bulk Send
Process of sending a large number of documents, messages or emails to multiple recipients at once
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Mobile Access
Access software remotely via mobile devices
Rich Text Editor
Input different types of content and edit text formats, fonts, font sizes, and colors
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Transcripts/Chat History
View messages sent by both parties during the chat conversation
Contact Management
Manage, organize, and store contact information
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Message Recall
Retrieve sent messages from mailboxes of recipients who haven't yet opened it
Canned Responses
Shortcuts for inputting frequently used messages
Document Storage
Store and organize documents in a centralized system
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Workflow Configuration
Alter the default workflow to meet your organization's needs
Single Sign On
Allow users to access multiple services after entering their login credentials once
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Task Management
Create, manage and track all task activities and progression
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Read Receipts
Ability to see if recipient has viewed/opened the message
@mentions
An @mention is a way to tag or notify a specific person about a message/post
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Data Import/Export
Import and export data to and from software applications
Email Management
Manage, store and organize emails within the system or via third-party apps
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Secure Data Storage
Securely stores data to prevent data loss or breaches
Activity Tracking
Track and document all activities across devices, networks, and other systems
Broadcast Messaging
Notify large groups of people simultaneously about important updates.
Customizable Branding
Add customized logos and colors to align with company branding
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Commenting/Notes
Leave comments and notes on documents for others to view
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
One-to-One Messaging
Send personal messages to clients or attendees
Event Calendar
A list of events with their respective dates
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Real-Time Updates
Receive system updates as soon as any changes are made
Employee Photos
Store photos of employees
Mobile Alerts
Notifications via mobile devices
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Blogs
Allows users to publish blogs on social site
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