Barracuda Backup Reviews (55)

Reviews

Barracuda Backup Reviews (55)

4.3
55 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable backups, noting that it simplifies the backup and recovery process significantly. Many appreciate the intuitive interface and effective customer support, which enhances their overall experience. However, some users mention that the interface can be slow at times, which may hinder navigation.

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Todd T.
TT
Todd T.
IT Admin
Information Technology and Services
Mid-Market (51-1000 emp.)
"Barracuda Backup Rocks!"
5/5
What do you like best about Barracuda Backup?

Very reliable and easy to setup. Restoring files and previous file versions is a snap! Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

I have nothing negative to say about this product we are extremely pleased with this backup solution. Review collected by and hosted on G2.com.

Kevin Z.
KZ
Kevin Z.
IT Consultant
Small-Business (50 or fewer emp.)
"I am a Barracuda partner and we manage multiple Barracuda Backup devices."
5/5
What do you like best about Barracuda Backup?

Barracuda makes some great products, including their backup devices. We manage many of them for our clients and the replication from device to device works great for off-site storage. Their tech support is also top notch and fixes and issues in a very timely manner. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The replication from device to device is great but you can only replicate to a Barracuda Backup 490 and higher. We have some smaller clients that use the 190 and 390 models and it would be nice to be able to replicate from a 190 to a 390 but you can't. Review collected by and hosted on G2.com.

Kevin M.
KM
Kevin M.
IT Systems Team Lead
Entertainment
Mid-Market (51-1000 emp.)
"Admin and user of Barracuda backup"
4/5
What do you like best about Barracuda Backup?

Easy to setup and install. The agent software can be pushed through command line to multiple servers. Replication can be controlled well and backup schedules are really simple. The restore options are great and they are always pushing new firmware. Comes with support for Kroll OnTrack so you can do file level Exchange restores. It does offer de-duplication, which can save on space. The agent is exchange aware and SQL aware so it can truncate logs for you Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Can be slow to replicate even with fast internet. Backups, when they fail, often provides vague errors. Support is helpful though as they can see logs behind the scenes. Retention policy is often hard to understand and can lead to data not being available for restore. Restoring data is also slow, baremetal restores are very slow and almost not worth it. Restoring files from the cloud is also not fast. Review collected by and hosted on G2.com.

Ritchie S.
RS
Ritchie S.
IT Manager
Philanthropy
Small-Business (50 or fewer emp.)
"Barracuda Backup"
4/5
What do you like best about Barracuda Backup?

The Barracuda backup is easy to set up and use for Windows devices. The interface is clean and easy to navigate. Restores are easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

I dislike that there is not a native client for Mac machines. This leaves you having to configure the system manually. Review collected by and hosted on G2.com.

Gavin G.
GG
Gavin G.
Systems Administrator
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Barracuda Backup System 690"
3.5/5
What do you like best about Barracuda Backup?

The product is great for file system backups. It restores a file structure very quickly compared to others. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

We have had issue when running backups on SQL servers. For the amount of time it was running users would receive timeouts when running queries on our website. We found that removing Barracuda from those servers and going with a different solution for those. Review collected by and hosted on G2.com.