Barracuda Backup Reviews & Product Details

Barracuda Backup offers businesses a flexible, reliable, and cost-effective solution to backup and restore data. Barracuda Backup can be deployed as a physical or virtual appliance on-premises, which acts as a backup target for data from a variety of different sources such as servers, virtual machines, databases, and applications.

Seller

Barracuda

Discussions

Barracuda Backup Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Kathy Kliskey

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

17 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 55 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Barracuda Backup Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Barracuda Backup, and what problem is it built to solve?

Barracuda Backup is used to manage backups and recover data when files or systems are lost, damaged, or affected by an incident. Teams use it for local and off-site protection, including cloud backup and replication.

What languages does Barracuda Backup support?

Barracuda Backup supports 1 language: English.

What company sizes and industries is Barracuda Backup the best fit for?

Positive experiences span company sizes and industries, with the clearest concentration among mid-market organizations. Smaller businesses and enterprises also use it, particularly for server backup and recovery needs.

Company size — Mid-market: The most prominent size segment in positive experiences.
Company size — Small businesses: Also represented, including teams managing servers and client environments.
Company size — Enterprise: Positive experiences include larger organizations using it for backup and disaster recovery.
Industry — Information technology and services: A prominent industry, including IT teams and service providers.
Industry — Education: Higher-education organizations describe using it for backup and recovery.

How long does it take to implement Barracuda Backup across a team?

Implementation is often reported as taking less than a day, though some teams describe a longer rollout of less than a month.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also frequently reported
6–12 months	Less common

What customer support options does Barracuda Backup provide, and how do users find the overall support experience?

Support is available through chat, with 24/7 live-representative support. The support experience is often described as responsive, knowledgeable, and helpful when resolving technical issues, although some users find it harder to reach support or prefer a more continuous case process.

What is the experience like for teams switching to Barracuda Backup from another tool?

Switching to Barracuda Backup has often meant moving away from tape or disk-based processes, or replacing backup tools such as Backup Exec, Veritas, Cloudberry, and Rubrik. The change can bring more dependable scheduled backups, off-site or cloud replication, and less hands-on management; teams also describe simpler recovery, though experiences with setup and administration can vary.

Is Barracuda Backup considered safe and secure for handling data?

Barracuda Backup gives users confidence by keeping copies of data on-site and off-site, including in the cloud, and by supporting recovery after ransomware, hardware failure, or other disruptions. Users also value encrypted backup and replication, while emphasizing that the practical safeguard is having data available to restore when something goes wrong.

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Andy P.

Software Development Engineer

Mid-Market (51-1000 emp.)

8/6/2019

"One of the best options to create backup copies"

4.5/5

What do you like best about Barracuda Backup?

I like this Barracuda tool because it guarantees the protection of data and information so that spam and virus intrusion are ignored and this is thanks to the fact that this software makes backup copies in the cloud without having to depend on a Local storage and the best thing is that it allows the user to choose how to create their backups, since it gives the option to do it on demand or simply in an automated way which makes it much easier to adapt to the needs of each user In addition, carrying out its operation is simple and if you have any doubts about the use of the software, going to your support team is a great option since they provide quality attention so that the process of creating backup copies for either SharePoint Online and OneDrive for Business will be simple and secure, which is why I consider this software a good option to provide protection to all our Office 365 data through a filtering and signature matching. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The backup process can sometimes be slow but it may be due to the amount of files and information being handled to or from the Office 365. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Backup:

I recommend the use of this Barracuda tool as it guarantees a protection and storage of all Office 365 data with high efficiency because it depends on the user through which process you want to carry out the creation of backup copies either by order or in an automated way being both functional, it is also an easy-to-use software and with an efficient support team. Review collected by and hosted on G2.com.

What problems is Barracuda Backup solving and how is that benefiting you?

With this software we have guaranteed the backup and protection of all our data in the cloud such as emails so that we do not have to worry about any spam or virus that wants to reach them, this software is able to deduplicate the information and compress the best It forms the same before storing it in your cloud and everything is carried out by a fast and simple process since the one that making the backups in an automated way is a great time saver. Review collected by and hosted on G2.com.

Arthur H.

Software Engineer.

Enterprise (> 1000 emp.)

10/19/2019

"With Barracuda you backup in the cloud"

3.5/5

What do you like best about Barracuda Backup?

It is a great backup solution with remote storage that is easy to acquire, install and manage. It is very helpful, since all our data is safe with this tool and we can achieve local or remote recovery, quickly, which minimizes downtime. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Nothing wrong with this tool, we are satisfied, a great solution for remote storage. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Backup:

It is very helpful, since all our data is safe with Barracuda, I recommend it, you can retrieve your information wherever you are and most importantly all the complete information, you will not regret it If you have any problems I recommend using the support, it is excellent. Review collected by and hosted on G2.com.

What problems is Barracuda Backup solving and how is that benefiting you?

Thanks to this tool that allows us to protect our data against local disasters, we can save data by using the cloud, offsite and recovering them easily and safely. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

Originally submitted 8/9/2019

"Barracuda Cloud-to-Cloud Backup gets the job done"

4/5

What do you like best about Barracuda Backup?

The ease of use with this application is fantastic. It is easy to configure and manage. All restores attempted have been perfect so far. Honestly, going from nothing to something in our Office 365 environment has been a dream. Backups are critical to a company's performance and Barracuda has helped us immensely. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Two things I would like to see more configurability in the application. For instance, it would be nice to be able to break up our large exchange online backup into smaller groups. I would also like to see better reporting. What is included is fine for an administrator but I would like to have reports that I could send to management (with pretty graphs) :) Review collected by and hosted on G2.com.

Jay G.

Director of IT

Mid-Market (51-1000 emp.)

8/5/2019

"No more off-site media pickup/storage"

5/5

What do you like best about Barracuda Backup?

1. We no longer have to make ready any media to be picked up and stored off-site. 2. I can control what to backup, when and how often. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

During the almost 2 years of using the backup solution, I've not seen anything I dislike. Review collected by and hosted on G2.com.

What problems is Barracuda Backup solving and how is that benefiting you?

We had a set pickup time for our off-site storage. We would always have to be ready and available to accept and hand off the weekly backup. Sometimes our backup would have an issue and would not be ready, so we would have to skip the hand-off for the week or arrange another pickup (which cost$). This is a thing of the past! Review collected by and hosted on G2.com.

Verified User in Government Relations

Mid-Market (51-1000 emp.)

8/6/2019

"Simple peace of mind"

5/5

What do you like best about Barracuda Backup?

Barracuda backup is very easy to use and set up. Having data replicated to the cloud all in one solution really gives you that peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Drill downs could be a little cleaner on the restore browser. The most aggravating thing I have come across is the alerting on disabled e-mail accounts. I want them backed up but I do not want to get alerted of this. It sends out pointless e-mails and makes it appear as if there was an issue with the backup when there was not. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

8/25/2019

"Strong backup solution for data centers."

2.5/5

What do you like best about Barracuda Backup?

Robust running backup tasks and easy to use interface. Statics and reports are useful. Easy to configure backup jobs. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Different supported firmware's for cloud and locally controlled appliances makes difficult to manage. No central console for configuring & installing agents not available. Backup task report for individual computer is required to send to each user for compliance purpose is missing. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Backup:

Please look for your needs and evaluate the Barracuda Backup whether it best fits to your needs or not. Do price bargaining as the prices are highly fluctuating and cannot trust on it. Review collected by and hosted on G2.com.

What problems is Barracuda Backup solving and how is that benefiting you?

Barracuda solves the backup up purpose for NAS servers, Network Shares, Windows servers, SQL database and VMWare as well for us. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

1/24/2019

"Ease of use, worry-free backups in the cloud"

5/5

What do you like best about Barracuda Backup?

I can set these and forget. Plenty of granularity for both backup sources and schedules. Will backup VMWare hosts and can drill down all the way to file level of any guest from the web interface of any backup. Restore is a breeze and was a lifesaver for one particular time where partial disaster recovery was needed. Also came in handy for ransomware when an end user ended up encrypting all the files on a network share. Email notifications for backup status and completion, as well as retention periods so you don't max out the local storage Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Not much to dislike here. Sometimes vmware snapshots need to be consolidated for incremental backups to work, and cloud transfer can take a while, but that depends more on bandwidth and whether or not it is the initial backup. Retention policies are a learning curve, but support is available to answer and explain anything you're having trouble with. The live boot feature is slow and clunky, and really provides no benefit other than grabbing something of that machine really quickly-live boot instances are not public. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Backup:

Try to run your initial backups in phases to not bog down the system. Make sure to make use of the bandwidth schedule otherwise cloud transfer will hog it during business hours. Test your backups regularly. Review collected by and hosted on G2.com.

What problems is Barracuda Backup solving and how is that benefiting you?

Easy to restore backups for disaster recovery. Can restore to bare metal or to the file level. Web interface is friendly and easy to use. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

8/15/2019

"Best backup system ever"

5/5

What do you like best about Barracuda Backup?

The ability to do live views of your backup Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Wow very little to many great things that are good with it Review collected by and hosted on G2.com.

Verified User in Human Resources

Small-Business (50 or fewer emp.)

8/13/2019

"Barracuda Backup has eased my mind"

5/5

What do you like best about Barracuda Backup?

Everything is automatic with custom build schedules Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

when you call support you cannot jump from solution to solution, you must open a new case for each solution Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

4/17/2018

"Excellent customer support "

5/5

What do you like best about Barracuda Backup?

Barracuda backup has provided us an easy method to back up file for DR as well as daily backups. The graphical interface is easy to use and manage. I like have all my clients at the click of a mouse. I like being able to check status reports. Barracuda support is reliable and they are efficient in telling me what the problem is. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The thing I dislike the most is how some of the setups require a lot more extensive work and they promise to sync everything for you. I've had to refer to their FAQ website a handful of times. I wish it had a link or help option right on the user interface. Review collected by and hosted on G2.com.