Barracuda Backup Reviews & Product Details

Barracuda Backup offers businesses a flexible, reliable, and cost-effective solution to backup and restore data. Barracuda Backup can be deployed as a physical or virtual appliance on-premises, which acts as a backup target for data from a variety of different sources such as servers, virtual machines, databases, and applications.

Seller

Barracuda

Discussions

Barracuda Backup Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Kathy Kliskey

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

17 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 55 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Barracuda Backup Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Barracuda Backup, and what problem is it built to solve?

Barracuda Backup is used to manage backups and recover data when files or systems are lost, damaged, or affected by an incident. Teams use it for local and off-site protection, including cloud backup and replication.

What languages does Barracuda Backup support?

Barracuda Backup supports 1 language: English.

What company sizes and industries is Barracuda Backup the best fit for?

Positive experiences span company sizes and industries, with the clearest concentration among mid-market organizations. Smaller businesses and enterprises also use it, particularly for server backup and recovery needs.

Company size — Mid-market: The most prominent size segment in positive experiences.
Company size — Small businesses: Also represented, including teams managing servers and client environments.
Company size — Enterprise: Positive experiences include larger organizations using it for backup and disaster recovery.
Industry — Information technology and services: A prominent industry, including IT teams and service providers.
Industry — Education: Higher-education organizations describe using it for backup and recovery.

How long does it take to implement Barracuda Backup across a team?

Implementation is often reported as taking less than a day, though some teams describe a longer rollout of less than a month.

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also frequently reported
6–12 months	Less common

What customer support options does Barracuda Backup provide, and how do users find the overall support experience?

Support is available through chat, with 24/7 live-representative support. The support experience is often described as responsive, knowledgeable, and helpful when resolving technical issues, although some users find it harder to reach support or prefer a more continuous case process.

What is the experience like for teams switching to Barracuda Backup from another tool?

Switching to Barracuda Backup has often meant moving away from tape or disk-based processes, or replacing backup tools such as Backup Exec, Veritas, Cloudberry, and Rubrik. The change can bring more dependable scheduled backups, off-site or cloud replication, and less hands-on management; teams also describe simpler recovery, though experiences with setup and administration can vary.

Is Barracuda Backup considered safe and secure for handling data?

Barracuda Backup gives users confidence by keeping copies of data on-site and off-site, including in the cloud, and by supporting recovery after ransomware, hardware failure, or other disruptions. Users also value encrypted backup and replication, while emphasizing that the practical safeguard is having data available to restore when something goes wrong.

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Dirk V.

IT Administrator

Mid-Market (51-1000 emp.)

Originally submitted 3/14/2023

"It just works!"

4.5/5

What do you like best about Barracuda Backup?

The simple interface makes it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

There are no real downsides. The product is straightforward. Maybe the price could be a bit more affordable. Review collected by and hosted on G2.com.

Mateus F.

VP Business Applications

Consumer Services

Enterprise (> 1000 emp.)

4/12/2023

"Pretty solid backup solution"

4.5/5

What do you like best about Barracuda Backup?

It's user-friendly interface, variety of backup options, and fast data recovery make it a valuable tool to have. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

One thing I have noticed is that it can be a bit slow especially if we have a lot of data to backup. Review collected by and hosted on G2.com.

Estill F.

Technology Director

Mid-Market (51-1000 emp.)

Originally submitted 6/28/2022

"Easy setup and reliable backups"

5/5

What do you like best about Barracuda Backup?

We recently updated our EOL Barracuda Backup device. Since decreasing our overall storage, the rep got us the model we needed. Setup was minimal and easy. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

There is nothing to dislike. We have our backups on prem and in the cloud. Review collected by and hosted on G2.com.

Mark L.

IT Specialist

Mid-Market (51-1000 emp.)

4/19/2022

"Reliable backup, on-premise and cloud."

4.5/5

What do you like best about Barracuda Backup?

Barracuda Backup backs up our servers and production PCs that run our industrial machines with ease. We back up all our servers on a Hyper-V environment daily and the production PCs vary from weekly, monthly and quarterly. It is easy to deploy and configure, and its cloud backup is local here in Canada. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

It's a bit expensive compared to other backup solutions, but as they say, you get what you pay for. Review collected by and hosted on G2.com.

Jagraj (Jamie) R.

Help Desk Level 1

Small-Business (50 or fewer emp.)

6/28/2022

"Barracuda is good tool but feels like it lacks something."

4/5

What do you like best about Barracuda Backup?

It is not that complex to use and implement Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Tool takes forever to load something even on fastest of internet and computer Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/18/2021

"Barracuda Backups is a good solution to always got your data"

4/5

What do you like best about Barracuda Backup?

This tool is fantastic, you can back up any OS, and I like that. Our clients are delighted with this solution. The client can see the data that the barracuda appliance has. Also, the cloud policy is excellent. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

I am very fulfilled with the Barracuda Reinforcement benefit. As it were, angle merely ought to progress, is it's taken a toll, which in my supposition is tall, something else, all its characteristics adjusted to my needs. Also, the web page sometimes is kind of slow. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Backup:

Barracuda should work on their web page. Review collected by and hosted on G2.com.

What problems is Barracuda Backup solving and how is that benefiting you?

Since we started using this solution for our clients, clients no longer have to worry about losing files or information in the event of a disaster. We also have this solution in our company. We backup our servers with the barracuda backup. We are not worried about anything because we know that we have all our data secure, thanks to barracuda. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

Originally submitted 12/20/2021

"Easy to use"

4/5

What do you like best about Barracuda Backup?

It's really easy to go in and setup different backups, schedules, and appliances to be backed up. It is also pretty straightforward to go in and restore files. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

At one point, there were tutorials to go in and learn all kinds of stuff, but now it doesn't seem like they have them anymore. There are a few details that are not as obvious that I can't seem to find an answer for. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

5/24/2022

"Barracuda-backup review"

2.5/5

What do you like best about Barracuda Backup?

Barracuda backup is easy to use and is so nice to know our online usage was being protected. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

I did not find anything wrong or bad about Barracuda backup. I would recommend it to a colleague. Review collected by and hosted on G2.com.

Salvador R.

Field System Engineer

Small-Business (50 or fewer emp.)

11/29/2021

"Barracuda Backup Review"

4/5

What do you like best about Barracuda Backup?

The platform provides quick reviews of backup status. It has good customer service. Good accessibility. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The interface is not modern, which means the page is slow. Acces to information are not available in the web console. Review collected by and hosted on G2.com.

Matt H.

Owner, Technology Specialist and Consultant

Computer Hardware

Small-Business (50 or fewer emp.)

10/14/2021

"Barracuda Backup - Back everything up"

5/5

What do you like best about Barracuda Backup?

It not only backs up all the exchange accounts but the SharePoint sites as well. If you think about it, the backend of Teams is SharePoint, so all those files can be backed up. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

That it can not backup SharePoint Lists. Review collected by and hosted on G2.com.

Recommendations to others considering Barracuda Backup:

Not many people think that they need this until it is too late. Make sure to have more than one backup plan! Review collected by and hosted on G2.com.

What problems is Barracuda Backup solving and how is that benefiting you?

We didn't have an option to backup our O365 in case Microsoft went down. We have used the backup services to retrieve things people deleted. Review collected by and hosted on G2.com.